Absolutly awful. Have waited in line 40 minutes to get my prescription. Currently waiting over 12 minutes and I was the first person in line when they opened. They truly don't care AT ALL in the pharmacy. They won't even apologize sincerely, they say "sorry" with an attitude like it's inappropriate to say you've been waiting. Not acceptable. Corporate needs to figure this location out. It is an absolute disaster. Cars lined up waiting behind me, people getting out of their cars to physically check the window. They'll forget half your prescriptions then give them to you without 1 word in the rudest POSSIBLE way. I speculate that it's completely possible to get friendlier faster service in an actual trap house. If i changed my CVS location to the farthest store from me id still be done quicker than using this store. I will never ever ever allow my medications to come here again. Ever.

Love the Drug Store but I can not get the portal to work correctly to see my medications & refill or see if they are filled yet & no one ever answers the phone every time I call, I literally am on hold for 20-25 min then maybe someone picks up usually I end up getting hung up on which is very frustrating since I have a low functioning immune system & Its very risky/stressful when I have to leave my home(*even being vaccinated). They reakly should hire someone just to man phone calks during this time if they are this busy its nit fair to the customer or to their workers!!! I'm getting so fed up im thinking of switching to another pharmacy but I realky like the pharmacist there. Please help them /us out hire more people! Happy New Year Everyone!!!

Marcia in the pharmacy is a delight. Actually, most of the people who work in the pharmacy have been wonderful to me. However, Marcia gave me two shots today and she was so gentle that I barely felt them. The pharmacy was pretty busy-I feel like it always is-but I watched Marcia give her full attention to each customer with whom she interacted, while still not lingering so that others had to wait an excessive amount of time. I’ve haven’t always had great experiences at this CVS, or really any CVS-I’ll get a notification that my medication is ready, and when I come to pick it up, it definitely is not…. And other normal frustrations with pharmacies, but the staff at this specific CVS in the pharmacy have been very kind when I’ve been there.

I have been using CVS for 26 years and was transferred to this pharmacy on 8/1/2020 due to my store closing. I have never had any good service at this pharmacy. There is one really rude lady that won't do her job. She has changed my name in the system, called me a liar, and messed up every refill that has been done. No customer should go through this. I am transferring to a kinder CVS. They also need to clean up their mound of trash at the pickup window. Nasty place all around.

Called yesterday about an issue, was on hold for eleven minutes until I got a phone call I had to take. Today, I try to call again, as the issue remains unresolved, and was on hold for FORTY-NINE MINUTES. The phone was not answered, I gave up and will have to go in there tomorrow to talk to them in person. The customer service is great there *in person*, so I'm surprised that they care so little about customers on the phone.

Poor pharmacy service my wife was on hold for 36 mins then hung up on , day after surgery and they say her insurance will not cover her pain meds but then tell us it's fraud if we pay out of pocket basically holding her medicine hostage, so she calls her Dr and they inform us that's not true we have the right to pay for them if we wish, nothing but problems and poor service from this pharmacy

We dive past another CVS location just to go to this one. The pharmacy staff is very nice and knowledgeable. They get things filled in a timely manner. Pharmacists are caring and patient when dealing with customers. Really appreciate this pharmacy. They do above and beyond every time we are there. Fast drive thru, fast turnaround, excellent staff. Not much you could ask for.

If you ever have a serious injury/surgery, do not send your medication to this location. They’re hardly ever staffed and they have a deep lust for closing their pharmacy way before normal hours say on the website. What good is a pharmacy that’s only open when it wants to be? And completely ignores the hours listed online?

Every time I call I dont get a answer. Its ridiculous!!!! And if someone answers they pick up real quick and say sorry for the wait please hold and puts you back I hold. I was on hold for a hr before I hung up. It is very hard to cope with when you really are in need of your medication.

I am on the "do not call" list for Indiana. CVS used my personal medical information to make a telemarketing call to my phone promoting their pharmacy. That is misuse of my personal information. They have been reported to the Attorney General. I will no longer use CVS.

When you get pictures it is all ways 2 hours or more there wait to you get there and start them the staff is not nice at all always doing not a thing and getting paid it is so sad here I will not go back to the store should be shut down and the staff is so bad

I walked in to hear three employees complaining about work shifts pretty loud but - significant improvement in we'll staffed pharmacy. Parking lot always very dirty! Sadly, only choice in the area for RX. CVS used to be my go to. What happened CVS?

So fed up with the pharmacy department, I went to the dr yesterday needing 2 medication badly the same day but nope still processing, they used to be good but not anymore, I’m done! What if it was a life threatening medication I couldn’t get?

I can tell you this every store in the hood over here got some problems customer service suck cash registers don't work coupons not accepted people don't know how to do their job I'm sick of it I'm tired lines long as hell

They shouldn't take 2 days to fill scripts sent from the ER, and they should be open on Saturdays! Why in the hell would the pharmacy be closed on a Saturday? Since Walgreens has closed, CVS has become below substandard.

Maybe we can learn to answer the phones. Just pulled up 2 minutes before close and can't get mu wife's medicine so she can recover from the comfort of our home. Thanks CVS for being so caring.

Adam and Mrs judy and Mike are amazing there super friendly and the care about us there fast and very helpful they always take the time to explain our medicine and any questions we may have

Horrible service no public restroom I beeped when I came in lady at the desk gone say well can you take what ever beeping back to your car you can't treat everybody like a criminal

The friendliness of the staff at the drive-through window cannot be overstated. These are some of the most pleasant people I have ever met. They are just so precious and warm.

I love this CVS location! They're fast and friendly! Never have waited more than 20 minutes to have a prescription filled! Been going to this location only for about 6 years.

This is the absolute worst CVS there is in the city. The pharmacy never ever answers the phone. They're rude. They make mistakes all the time. I just hate this pharmacy.

This pharmacy really has gone downwards! I had medication that was due for refill TODAY, well guess I won't be getting any sleep tonight without that medication …

Does the pharmacy know how to answer a phone? I am consistently on hold for 20+ minutes before anybody decides to check if there’s anybody on the line.

The amount of trash around the entire building with two literal dumpsters feet away from mounds of trash is deeply concerning.

I WENT TO GET ON THE VIVITROL SHOT AND WAS INFORMED THEY DO NOT OFFER THE VIVITROL SHOT DUE TO THE CLINIC BEING A "QUICK FIX"

Why is it so hard for them to answer the phone? They tell you to call but never answer! Now I have to waste my time going in

8:22pm store closed doors locked. I was a former cvs employee and if I left early I would of lost my job!!

Never answers the phone, when they do they put you in hold indefinitely. Very slow service

CVS is always good slow drive thru and long wait on the phone but always good people

They close at 8PM, Mon - Sat. Google maps says 9PM. Update your hours ffs.

Awesome pharmacy staff. They know what customer service is all about!

Store is clean and the stagf have always been friendly.

No tiene los servicios requeridos no good service

Pharmacy is great! Very friendly.

Bad customer service

Love this CVS!!!...

Reliable pharmacy

Rude employees.

Great employees

Always helpful

Always helpful

Wonderl staff

not 24 hours

Chida