CVS

38 reviews

121 W Kinzie St, Chicago, IL 60654

www.cvs.com

+13129702881

About

CVS is a Drug store located at 121 W Kinzie St, Chicago, IL 60654. It has received 38 reviews with an average rating of 3.3 stars.

Photos

Hours

Monday8AM-12AM
Tuesday8AM-10PM
Wednesday7AM-11PM
Thursday7AM-11PM
Friday7AM-11PM
Saturday7AM-11PM
Sunday7AM-11PM

F.A.Q

Frequently Asked Questions

  • The address of CVS: 121 W Kinzie St, Chicago, IL 60654

  • CVS has 3.3 stars from 38 reviews

  • Drug store

  • "Walked over to this location from my hotel because I saw they close at 11pm and I needed some bottles of water to take with my medicine"

    "A kind worker named Noah greeted me enthusiastically at the door"

    "(0/5) Very unprofessional and rude customer service and management"

    "Most of the CVS branches I have gone have customer restrooms, this one apparently doesn’t"

    "This CVS is pretty good"

Reviews

  • Arielle B

Walked over to this location from my hotel because I saw they close at 11pm and I needed some bottles of water to take with my medicine. When I got there The manager Rose was standing at the rotating door holding it so no one would come in even though it was 10:54pm, claiming the store was closed. I said through the glass it’s not 11pm and she gives me an attitude back saying the store is closed. Yet there are people in the store and workers at the register. No Rose the store isn’t closed this is why you couldn’t lock up just yet, you were just being rude to a customer unnecessarily. As someone who works in retail if the store hours say you close at 11pm or open at 9am then those hours need to be honored you don’t get to make your own store hours and have a power trip just because you’re a manager. Totally unacceptable.

  • Samuel Garcia Villar

A kind worker named Noah greeted me enthusiastically at the door. I was looking for a self test COVID test and Noah was very knowledgeable, helping me decide between the three options this store had. The ambience of the store was relaxing. This store is very clean, bright, and it’s location is very very convenient. Noah was awesome and made the check out process nice and quick. Would definitely come here again!

  • Veronika

(0/5) Very unprofessional and rude customer service and management. When politely asked about their bathroom, (I am pregnant and need to use the bathroom often) they denied it to their customers and told to go to Starbucks knowingly they are all closed. They need to open up their bathrooms to the customers as they do at every other location. When a convenience store stops being convenient - it becomes obsolete.

  • Jesus Alderete

Most of the CVS branches I have gone have customer restrooms, this one apparently doesn’t. But what makes it worse is how a guy called “Justin” when you ask him about it just limits to say “no public restrooms” as if you are some stranger trying to use their services for free. No manners, and no interest in checking that (my wife and I had been shopping for a while with our trolley full).

  • Greg Brandt

This CVS is pretty good. The staff is usually friendly and greets you upon arrival. They have a very good selection of greeting cards and cold beverages. It sometimes can be hard to find hand sanitizer and other COVID-19 related items. They have three self checkouts so the line moves pretty quickly. What else can be said? It's a little dreary and there are better CVS locations out there.

  • Chelsea Chen

Sometimes people need to remind why they should not spend here. Sometimes I feel sorry for the staff here because they are paid very little to work here so I try not to blame them for incompetent or having attitude but the truth is, we really don’t need them anymore. They accomplish nothing and drive people away.

  • Ashley Glassman

I am a huge fan of this pharmacy. They are really helpful and will personally call you to let you know when you are up for a refill vs a recording. I also like that they have added the self checkouts

  • Chad Cohen

The pharmacy is not open on weekends making it extremely difficult for working people to get their meds. There are other 24/7 pharmacies in the area so doesn’t make sense to use this one.

  • Tony Lim

Make sure to check your receipt. The prices of some items are listed wrong (more expensive then they should be). Cashiers also aren't that helpful with fixing the prices.

  • Tanja Rebar

I get all my prescription needs here. It's conveniently located in my place of work so grabbing something like a drink or snack is A+!

  • Justine Del Nunzio

We stopped in to pick up a Gatorade and the staff members up front were so sweet and welcoming! They made a great impression.

  • Preston Leigh

Friendly and helpful staff. I am from out of this own and I am accustomed to CVS stores being larger with more selections.

  • Danny Nash

Helpful and friendly staff. Prices are higher here so make sure you get a CVS card to take advantage of the discounts.

  • Dennis Aguirre

Convenient hours for picking up OTC Med or a late night pint of Ben and Jerrys. Pharmacy is closed on weekends.

  • Andrew Hastie

Service is not helpful, don't know their own store. Cashier was weird and couldn't ring me up properly.

  • Christy Sams

ALLEN was SO incredibly helpful! He made our whole night better with his kindness. Thank you so much!

  • Nicolas Langer

Nice pharmacy. They have a lot of things like sweets, drinks, drugs and other stuff.

  • Foz Shub

They have everything you want there. The service their is good

  • Duncan Bass

Closed an hour before posted, now we will freeze to death.

  • Lucas Betinardi

Bons produtos, porem sempre mais caro do que outros locais

  • Sean Armbruster

Pharmacy closed over the weekend

  • Tim Wells

It's a CVS what do you expect?

  • Vlad Zaiets

It's just ok. No more no less.

  • Juan Carlos Martinez

Buenisisisima tienda

  • Eric McGraw

Prices vary wildly.

  • Emily N

Convenient location

  • Josh Goralski

Good service.

  • Nathan Maynes
  • Valerie R. Thomas
  • C Sullivan
  • Pavel Czsky
  • Jessica Kellogg
  • Tamika Parker
  • Huisheng Qu
  • Zeljko Lucic
  • Madeline Hearn

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