Café UNITED is a Coffee shop located at 118 NW Couch St, Portland, OR 97209. It has received 375 reviews with an average rating of 4.4 stars.
Monday | 8AM-12AM |
---|---|
Tuesday | 9AM-4PM |
Wednesday | 8AM-2PM |
Thursday | 8AM-2PM |
Friday | 8AM-2PM |
Saturday | 8AM-4PM |
Sunday | 8AM-12AM |
The address of Café UNITED: 118 NW Couch St, Portland, OR 97209
Café UNITED has 4.4 stars from 375 reviews
Coffee shop
"Up until today, I would grab a coffee or a breakfast burrito at Floyd's once every two weeks or so"
"This is the most unfriendly coffee shop I've been to"
"Long standing favorite at their east side location"
"The drinks were fine the staff was the issue… I ordered a drink and asked for sugar free vanilla in it and the barista taking my order goes “sorry we’re out” and before I could respond another barista goes “yes we do! I just got some the other day! :)”"
"Two things"
Up until today, I would grab a coffee or a breakfast burrito at Floyd's once every two weeks or so. They're always busy around 9:00 a.m. when I am there. Invariably, there are one or two patrons who grab the wrong drink when it is placed on the counter and there isn't a process in place to prevent this from happening. While the responsibility for paying attention and grabbing your own drink is mostly the responsibility of the patron, the baristas don't seem to care one way or the other. Today, I ordered a breakfast burrito and waited for about 20 minutes. I watched every patron who ordered before me, and some after, get their orders or someone else's, before inquiring about my order. I had been standing in view near the counter while waiting. When I asked, the response I received was unpleasant. I must have put the person out. They grabbed another burrito from the fridge, tossed it in the microwave, and went back to what they were doing without a glance, an apology, or a smile. When it was cooked, I took my burrito and left. I won't go back.
This is the most unfriendly coffee shop I've been to. I have been here 4 times because it is close to the location of my early morning appointments. Each time it was empty when I entered, which I thought was odd since Starbucks on the next corner was so crowded I couldn't get in, and the coffee shop two blocks away was relatively busy. The first three times I was there I did not feel especially welcome, in fact I got the impression I was interrupting whatever it was the young man was doing before I walked in, but what the hell, I wasn't there to socialize with the staff, I was just there to have a morning drink and write while waiting for my appointment. However, the fourth time I was there, the young man repeated my order (iced matcha tea and a pastry), and in a minute handed me hot matcha. When I reminded him I had asked for it iced, instead of just saying "oh sorry, I misunderstood you," he said "You didn't make that clear." I don't know how much clearer I could have been. I walked out. Without my order. Won't be back.
Long standing favorite at their east side location. This spot holds up to it's siblings awesome reputation. This one is a lot bigger with many more spaces to sit, relax or work. The location is prime and tucked quietly into the middle of the block with a patio in the summer months. They have great grounds, decent tea, and solid snacks. The food menu looks delicious and I am excited to try it more. The baristas are all super friendly and know the regulars well. A lot of them have worked here for years. They are efficient yet can chat and do their job. It's nice when having a conversation doesn't mean holding up the entire line. The line space here is small but it moves fast. A great work from home spot every now and again. There is power around some tables when you need it and the wifi is generally dependable. This place is nothing snooty or fancy, it's good people, good coffee and a great space. Come enjoy the tunes or just grab something on your way through.
The drinks were fine the staff was the issue… I ordered a drink and asked for sugar free vanilla in it and the barista taking my order goes “sorry we’re out” and before I could respond another barista goes “yes we do! I just got some the other day! :)”. The barista taking my order proceeds to say INFRONT of me “I know but I don’t like to open the sugar free syrups because they go bad alot faster and it would only be for one drink…” NEVER have I ever been so confused and so uncomfortable! I couldn’t do anything but laugh and proceed to order my drink with regular vanilla Don’t you buy items and restock things so your customers can purchase them for their drinks? Needless to say, don’t come here if you only order drinks with sugar free syrups
Service
Dine in
Meal type
Breakfast
Price per person
$1–10
Two things. Went in for one of their proudly advertised sandwiches to be greeted with a mutter of swears from the server as he walked away. There are points when lines get busy - never should it entail swearing because of a customer's order that may take longer than others. Don't put it on the menu if you don't want to serve it. Lost a repeating customer. I would've given it two stars because of that incident but subtracted another for how they serve their beer. In order to fill two beers - they took four half filled glasses filled with foam and scooped the foam out with a spoon. Then they combined them to give to their customer(s). It is great they offer a variety of foods/drink but should focus on doing something correctly instead of trying to do everything.
I gave 5 stars because this place is truly a neighborhood gem! Plus the manager (I’m assuming, they had wonderful customer interaction skills) was wonderful! Kind and sociable with customers, dealt with a rule breaker in a firm but respectful way. The environment is like if Central Perk (of Friends fame!) met a 1940s New York City diner, with a twist of unique Portland charm. There’s a small performance stage with sofas, plenty of seating for single diners up to 10ish people. Staff was good, I really enjoyed their breakfast burrito too- soy chorizo, cheese, egg and pico! Food and drinks are very reasonably priced, and the clientele is a mix of business people and neighborhood residents. Such a pleasant place :)
At top = old review Great spot- gorgeous interior. Walk in and it's clean, cozy, and pleasant aroma. Like an oasis in old town. Gotta check it out. Easy walk from any hotels in area. Roasted on sight and to this certified coffee snob the cold brew is absolutely incredible. -------- Fast forward 1 year- went in today and paid 15 bucks for an 8 oz bag of beans. Feel like i got robbed. That's like Proud Mary pricing. They no longer roast on site and they only have 1 kind of beans. Leaving it at 3 because I'm an ally but definitely won't be back soon. Service was rough too. To add insult to injury i brewed up a french press of the beans and they were not good.
The prices were very reasonable and the staff was exceptionally pleasant, however, the food and the coffee were both disappointing. The breakfast sandwich was a doughy everything bagel with some cheese, pesto, and egg. The eggs were bland. A little salt and pepper would have gone a long way. The drip coffee was also unsatisfying. I couldn’t finish either of the items I purchased because they both tasted so bad. Finally, and I know this isn’t the businesses fault, but it’s hard to enjoy a cup of coffee when your nose is constantly reminding you that Portland’s less fortunate have been using their front door step as a public urinal.
Sadly the current state is very different than reflected in the reviews.we looked for a place to get breakfast and coffee, and discovered they had nothing to eat except the breakfast burrito. Apparently due to not having enough customers, they don't stock up on anything, nout even pastries. Giving them the benefit of the doubt with 3 stars, as we just left. If you only want coffee, maybe they are fine. These are tough times in this very run down neighborhood, but putting the review here so others don't make the same mistake. I hope this is temporary and they will be able to get back to past glory...
I'm a homegrown Portlander, one of the last of her kind. This place is legit. The building use to be a club back in the day - many good times were had. I'm glad it's a coffee shop now that can meet my dietary restrictions, ah how sweet life's little changes can be. They have a fantastic assortment of snacks for all diet types. I'm gluten-free, vegan, with a corn allergy and they were able to delight my fancy. That's impressive! The new management is cool too. I'm glad they're putting in the elbow grease to make some improvements. This will seriously be one of my favorite haunts.
Stopped in here to get some water and use the bathroom. The bathrooms are pretty bad. The lady behind the counter was very nice although it was strange when I told her that their water dispenser in the main area head run and dripped a bunch of water over by some electrical stuff and she didn't seem to care. A very nice atmosphere though and they have a spot where I assume there is periodically live music. Be alleyway seating area also looks lovely.
Service: 4
Atmosphere: 5
Floyd's is great! I work nearby and initially checked this place out because of the convenient location. I was impressed by the quality of the beverage, but what really won me over is the great customer service. The baristas here run a tight and comprehensive ship. They deal with more than the average barista and do so with smiles on their faces. Kwan is always a friendly face and brings a sense of calm in the storm. I love coming here because he is so welcoming. Keep doing your thing!
Floyd's is a very nice and cozy place to relax, have delicious coffee, sit in multiple rooms, each one different from the next, listen to good music, work or play on your lap top, or hang out on the large patio with umbrella tables that seat at least 4 each. Quite spacious inside and out, although I've never seen it over crowded there, meaning it's always comfortable. They have some tasty food breakfast food and or pastries as well. Nice atmosphere. Give it a try!
Mostly nice, but had sort of a touristy in and out feel to it. Also, I really disliked the blasting of oldies rock. I don't mine music, but it was incredibly hard to ignore while doing work. Overall, with all the great coffee shops around, I'm not really sure why I would come here again. Maybe the food is where it's at. I didn't try any. Also, the person behind the counter was kind of dismissive. I suppose he knew I wasn't the type for this place. I ordered tea.
Ordered black coffee, latte and two pastries to go. Coffee and pastries came quickly. Waited and waited and waited for latte and when asked I was told it was a busy morning. Waited some more and told the same thing. Yet three people who ordered after me received their drinks. I didn’t have any more time to wait as I’m headed to Bend so I left without the latte. My wife’s coffee was very nice. My latte? Hopefully someone enjoyed it. Bull**it excuse by barista!
Nice spot. Outside seating. Fair prices on simple things that are great. Just needs more employees and probably triple pay for them for all the great work they do. That’s all that I saw was lacking, as I had to wait awhile and the employee (1) was way too busy being great, in an unhealthy way, creating congestion by the door and exhaustion all around . Not a good business practice. Still a wonderful place that I’m sure will continue to do well.
Refused to make my latte extra hot. Context: I'm sitting in the car with two kids and my partner tries to order my coffee extra hot, which is pretty standard. Rather than asking for more "context" and trying to imply that her attitude was less than exemplary, maybe reflect upon how you could have handled the situation better. Yes we all have bigger lives, but that isn't a pass to reject a basic "can I have my latte extra hot" request.
Floyd's Coffee is the calm in the eye of the storm that is Old Town. The coffee is great, the staff is spot on, and the environment is perfect, whether you need a cup on the run, or you need a place to chill and do homework, or hunker down with business associates to discuss the topics of the day. The courtyard is great for a breath of fresh air, or a smoke if you got one. Best coffee shop in Portland.
Excellent place for productivity. It's spread out enough that you can avoid louder patrons, but still cozy with good downbeat music playing at just the right volume. Several outlets and choice of soft chairs, single tables, and big booths permit any sort of workspace for the itinerant remote professional. Drip coffee is good, comes in big mugs. I'll be back to try their soup or rice & beans.
There is one employee here who won't even do the bare minimum of customer service. No hello, goodbye, please, thank you, or you're welcome. Not even a smile. It is extremely uncomfortable and bordering on hostile. All other employees are 5-star and extremely pleasant to interact with. I'd recommend going Saturday or Sunday since that is when problem employee usually isn't working.
Delightful and zen haven in the middle of Old Town. Baristas are friendly in a peaceful, quiet way - which I truly enjoy. Ask the morning weekday barista about his day and you'll be engaged in a joyful intelligent chat! Breakfast burrito w/ vegetarian chorizo and also the kick start breakfast sandwiches are so delicious. Thanks for all you do for the community, Floyd's!
Back in Portland and found the owner super knowledgeable and caring about sourcing. I tried the Cappuccino with oat mild and it was lovely. Did you know farmers transfer bees to pollinate almond trees and then bring them back? That is why she does not carry almond milk. Thank you for the educational moment as it changes my purchasing power at the grocery store!
Lets just say this has been one of the best Saturdays Ive had downtown in a LONG while. The CBD add-on option is a must! I recommend 10mg for rec users, as it was an extremely meditative, full body experience. The caffeine & CBDs work in a weird synergy that is calming and stimulating at the same time. I will be making this a weekend treat from now on!
Very nice atmosphere and extremely unique to the many other coffee shops downtown that tend to all be the same. Beautiful seating area outside where you can smoke or vape while drinking your coffee all year around. There caramel lattes are particularly yummy . I love this place and the employees as well. 5 stars for sure ! …
I do like this place, however, a couple of caveata. The individual that has always been working when I've come in, while pleasant and efficient, leaves me feeling a tiny bit like I've been condescended to and patronized. Mentioning that the wonderful patio is hard to enjoy while engulfed in cigarette smoke, a resoundingly "Meh" was the response.
I love every latte I get from this establishment. Victoria is cool and is a great barista too. Decorations and atmosphere of the shop are inviting and sleek.
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Drip Coffee
Very cool cafe, spicy chai
Service
Dine in
Meal type
Breakfast
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommendation for vegetarians
Highly recommend
Vegetarian offerings
Clearly labeled vegetarian dishes
Vegetarian options
Pastries and coffee
Floyd's was not on my lists of coffee establishments to try in Portland, but I was pleasantly surprised. The espresso dished out exceeded my expectations. Part of it must have been the Coava coffee used, but most certainly the technique of the personnel put it over the top for me. The two cozy coaches are a nice touch.
It’s got a nice vibe going on inside the shop but looks a little dirty, also disappointed on the outside it looks like such a vibe with the brick walls and white chairs in pictures but it’s kind of messy and dirty in real life.
Meal type
Breakfast
Price per person
$1–10
Recommended dishes
Bagel
Amazing breakfast experience! We had a great time chatting with the owner and checking out the art. The house roasted coffee (drip coffee and decaf americano) and breakfast burrito were so good.
Service
Dine in
Meal type
Breakfast
Price per person
$1–10
Features
Dine in: Yes
Steve and Nicole are very rude unprofessional people. I would recommend you find coffee , food and service from local professional friendly kind people who deserve the business. Tough times don’t warrant both your bad attitudes and rudeness. I hope you both mature for yourselves and your business.
Floyd's is a great stop in old Town for good coffee and reasonable coffee shop food - $6 grilled cheese, $4.50 vegetarian breakfast burrito, $6 red beans and rice, and other sandwiches and soup, plus pastries. The ambience is great for a casual one on one meeting or afternoon catching up on work
I love this place! I know the owners and they are so amazingly nice. I always have great time there and I look forward to going each time. I would love move vegan food options other than beans and rice, but the milk alternatives for the coffee are great. Would definitely recommend for anytime (:
Good coffee and good food. But too loud (this is not a bar, you don't need to play alt. rock at maximum volume ALL THE TIME) and it's not uncommon for the servers to completely forget about your order because they're too busy chatting with each other. That has happened to me multiple times.
Excellent coffee and excellent service. I really like Floyd's. Lots of interesting decorations and furniture. Staff is very chill and friendly. The backroom is a perfect spot to meet with a small group and they have a really nice off the building patio area to hang out. Highly recommended.
Staff are always great here, and their music playlists are fantastic. Great spot to catch an early morning latte (and some grub, too - a bit expensive, but really tasty and they make you feel like you got your money's worth) and catch up on some work in a booth in peace. Great patio, too!
I like this place because it's bigger than your normal coffee shop. They have a cute outdoor seating space tucked away in an ally. The staff is hip, not the smiliest bunch but they get your order right. They serve Stumptown coffee and pastries but the breakfast burrito is my favorite.
A lovely cafe with a very kind owner. Offered to make a breakfast sandwich without bacon for me since I am vegetarian. Support this small business!
Service
Dine in
Meal type
Breakfast
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Awesome spot to hang out on a Sunday morning or early afternoon. Best to show up after noon, though if you want to grab a coffee and run. The barista is alone until then. The brick courtyard patio is a wonderful place to reunion with old friends on a sunny sunday afternoon.
The staff was very efficient, the taste was excellent (ordered the mocha), very good atmosphere (however there was a LOT of transients camped all around it, they may want to hire low level security). Beautiful service, kudos to Floyds, I may have a new favorite coffee shop.
Great location less than a block from the Chinatown/Old Town MAX station. I haven't tried the coffee but the pastries are really delicious and taste fresh, even in the afternoon. The staff is friendly. There are plenty of seating options. No wi-fi as far as I could tell.
Stumbled onto this place and loved it as soon as I walked in. Great atmosphere inside and a great outdoor area behind it as well. Workers were friendly, drinks were great, and the place had a very unique vibe to it. I need to remember to get over there more often.
Visited 647p as they are open later. Delicious iced caramel latte. Plenty of seating inside and outside. Met one of the co-owners ..... cool guy!
Service
Take out
Meal type
Other
Price per person
$1–10
Service: 4
Atmosphere: 4
Had an iced latte on a hot day. Coffee was a little more expensive than I'm used to, but had a cute atmosphere, indoor seating, a patio for outdoor seating, and a stage where I expect they do live music.
Service
Dine in
Price per person
$1–10
The side alley patio of this coffee shop is the perfect way to start your day. Great spot near the saturday market too to stop and sit to get out of the sun and the crowd for a minute.
Food: 5
Service: 5
Atmosphere: 5
Great caramel latte! The barista is super nice and friendly. The atmosphere is soothing and warm, helpful for combating the Portland chill outside. Their patio is gorgeous as well. Prices are a bit high but the experience is worth it.
Great spot, get the breakfast burrito, to die for. Not sure these hours are correct, photo from Aug 2022
Service
Dine in
Meal type
Breakfast
Price per person
$1–10
Recommended dishes
Drip Coffee
Another great coffee shop! This place is my second favorite in the portland area. Great coffee, cool vibe inside with nice seating and art, the patio is a closed off area in an alley with a beautiful little water feature.
One of my favorite pretentious coffee houses in Portland. Staff makes delicious coffee drinks that are slightly spend but worth it. They also have a decent selection of baked goods that are vegan/gluten free/dairy free.
A neat little place in Old Town, right off the MAX. They use stumptown coffee and quality ingredients to make delicious coffee and food. The staff is helpful and pleasant, and the seating is expansive and comfortable.
Great lattes and drip coffee. The breakfast burriots are amazing as well. Perfect for grabbing a quick cup of superior coffee while heading to class at the U of O White Stag Campus, or about to get on the Max.
Got some yummy lavender lemonade. Fresh squeezed, best customer service and kind people! Definitely will check out live music here when I get a chance.
Meal type
Other
Price per person
$1–10
Great food, wife and I loved the Better breakfast sandwich, cappuccino and Chai were good. If you are staying near old Town, I would suggest this place. Also the Stag is not far from and can be seen overhead.
One of my favorite coffee houses in Portland. Lots of seating options: large, communal table; small tables; couches; booths; outdoor tables. Usually has cool, original art by a featured artist on the walls.
If you are looking for a nice local coffee shop with great coffee this is the place. First time here and we enjoyed the experience. Great customer service. Scrumptious breakfast burritos and tasty coffee!
This place was a treasure and I'm grateful to have spent time there. The hours are really reduced now, they close before I am waking up for the day, so good luck to you, Floyd's. May you stay afloat :)
Floyd’s is a great coffee spot. At one time I lived off there breakfast burrito! It’s a great deal for 4.50 compared to other burritos at the same cost. It’s the livingroom of old town Portland!
Fantastic locally owned coffee shop in Old Town near Naito Parkway. High quality coffee and a delicious breakfast bagel. Super cute location with great art on the walls. Go support them!
A fun little coffee shop with a lot of personality. Great coffee, comfortable setting. Love the outdoor cafe style tables in the courtyard. I always try to stop here when in old town.
Really liked the old style theme, set up, and My beverage! Peach ginger black tea with micro foam steamed almond milk!!! Also the crumpets they have, by GEM, are yummy and vegan!
Great coffee! Yummy food. Nice place to come get work done and have a coffee. The music can sometimes be a little loud so if you're not into that, you might not like it.
Loved going here when I worked nearby. Best ambience of any downtown coffee shop IMO, and the coffee is good. Have never had a bad experience with their staff.
I order all my coffee from Nichole. She always suggests something new I will love and then mails the coffee to my home. Everyday I enjoy their coffee at home.
I’ve lived here for 30 years, & Floyds is ABSOLUTELY the most soulful Coffee House in Downtown Portland…& a 1-of-a-kind breakfast burrito…check it out!
Floyd's is a very comfy, quiet place with inside and enclosed outside seating. Floyd's has delicious drinks and food served by friendly employees.
Excellent customer service in a mellow environment. The house brew was satisfying and affordable. A respite and an oasis in old Town. More
Coffee is always good and the service is always great! The outside patio is a nice sanctuary from the city outside the gate, and
New owners, great spot in Old Town, open late and they host cool events!
Food: 5
Service: 5
Atmosphere: 5
Spicy hot chocolate is actually spicy. Super cool building. Feels like a throwback to what PDX coffee shops used to be. More
Find another coffee shop open @ 1am in Old Town… So much appreciation!
Food: 5
Service: 5
Atmosphere: 5
I love the new owners at cafe United. The coffee and food was great, vibe was exceptional. I will definitely be going back.
Eh, it's ok. The space is great, coffee is ok - nothing special. Under staffed and not all that customer service-oriented.
Solid coffee, solid tunes. And they have games. That's always nice.
Food: 3
Service: 5
Atmosphere: 5
This is a nice place to hang around, and those coffees are awesome. The owner is so much friendly.
Service
Dine in
Friendly and has good music. Open late on Friday and Saturday if you need a place to hang.
Price per person
$1–10
This place is pretty cool. Their coffee is great and they have pastries. They also offer Gem Gluten Free pastries.
Great quite place for coffee, tea and more. Friendly service and beautiful outside area!
Nice and quiet during weekends.
Food: 4…
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