So we decided to use him because supposedly my wife and his daughter were good friends in high school and my in laws had used him (but no more). The mistake I made was not getting pricing before hand. We had bought our own water heater, removed the old one and placed the new one where it goes. We just needed someone to cut and hook up up copper lines since the new water heater and old one were not the exact same size. So they came out and were there about 3 hours doing the job and I have no complaint about workmanship but the fee was $750. I spoke with him and he said that water heaters are flat rate jobs. So I guess flat rate fees means $250 a hour but what is not included is making sure it is installed up to code. He said that would have taken to long and cost more. So now I will find another plumber that is not $250 a hour to bring it up to code. So never trust your wife's recommendations on contractors and always get a price no matter who recommends them.

THE BEST!!! I can't say it enough. Caputo is THE BEST!! A family operated business in Nashville/Middle TN for over 30 years. The work is excellent and priced even better. Chaz and his family make sure to take care of your needs promptly, professionally and most importantly HONESTLY! They've always been upfront and practical with helping us make decisions on repairs. They've installed our gas lines, installed our gas stove, installed a tankless hot water heater and just recently uncloged our sewer pipe. All was done same day and was always completed before 2pm. They're clean and conscious. Can't say it enough, want the best? CAPUTO IS THE BEST!!!

I’ve used Caputo for three years to service my HVAC system - in the spring for AC and in the fall for heater. They’ve always been great and Justin has taken great care of me! When I needed a couple of toilets installed, they were the first call I made. Chaz was on time, did a wonderful job installing the toilets and walked me through a couple of questions I had for him. I’d recommend Caputo for any of your HVAC or plumbing needs and will be using them again in the future.

I called them on Christmas day on a different issue, they came out a few days later when I scheduled them. Looked at my issue. We came up with a plan. They came back when I scheduled them again. While working on that my hot water heater went out at my house. I asked them when they could come and replace it. He came that same day and fixed the hot water heater for me and my family. They were heaven sent.

I was panicked over the weekend when I discovered a newly installed water heater was spurting water out of pipes. One call and Caputo had someone here within the hour. Logan Scarborough was knowledgeable, patient (with someone who knew nothing!) and took care of the problem quickly, and waited to make sure the repairs took hold. I am a huge Caputo fan! They are the first on my call list.

Caputo sent a knowledgeable technician (James) out to my house right after I had my HVAC shut down on me. The technician they sent to me was personable, experienced and got right to the issue. He was able to troubleshoot my system while doing all of the repairs and maintenance, providing me with useful information and ways to save money. Great service and an overall great experience.

High props to Chaz and Logan and the whole Caputo team. They did a lot of work on my older house systems including repiping basement plumbing, both drain and intake, fixed an undersink drain with a reroute and added a PRV. Lots of work; they were always on time, reliable and hard-working and got everything taken care of right. A great local company, highly recommeneded.

Caputo did an amazing job! They responded to an emergency A/C call and came out fast to assess my split unit. My A/C system was 26 years old. I decided to replace it with a brand new Goodman split system and it is a major upgrade! They communicate well, perform quality work, and are very professional! Do yourself a favor and call Caputo. Thank you, GB Old Hickory, TN

I use Caputo for all my home HVAC and plumbing needs. Jamie is very respectful and friendly when he fixes my HVAC, even including my curious toddler in the mix. Logan is hardworking and through with any plumbing needs I have. He has replaced 2 toilets, a sink, and even helped me move my washer and dryer for a leak. I highly recommend these two for your needs.

I have used Caputo a few times for various issues. This week was a "surprise" new water heater installation. Each time they have provided friendly, fast and professional service. Logan Scarborough installed the water heater and brought my water and gas lines up to code. He kept me informed throughout the whole process. I highly recommend Caputo.

Caputo is amazing! We use them a lot at my place of work! They are dependable and always arrive when they say they will. Logan recently installed our new outdoor misting system! He did a fantastic job. Everything was professionally done to my/our complete satisfaction! Thank you Logan and all of the awesome people who work there!

Caputo did amazing work! They were very knowledgeable and got the job done quickly. I was having issues with my hot water heater and were able to temporarily fix the issue while ordering the part for me. Then came out and replaced the part as soon as it came in. I will be using them again for any issues that I have.

Caputo has a few dedicated and very thorough hourly workers. However, I suspect he sells sophisticated HVAC units about which he knows very little. Couple a one year labor warranty with limited education on a product line... that's a steady income stream at the cost of the consumer.

Mr Caputo is incredibly knowledgeable about all facets of the work he does. He is honest, quick to get someone out as soon as possible and doesn’t mess around. I was thrilled with the work he did for us and will be using him in the future! Wonderful experience!!

My kitchen plumbing clogged up, I called Caputo and they had someone here within 20 minutes. Thankfully, Logan came out and found out what the problem was and was able to fix it. Logan was very knowledgeable and professional. Thank you Logan. You were awesome!

We have used Caputo Mech. Services for a wide range of plumbing repairs on multiple houses. They are always reasonably priced, on time, and provide excellent craftsmanship. They are always my go to for any plumbing needs!

Repaired our unit within just a few hours of calling on a snowy day when I’m sure everyone was calling. Jaime was very pleasant & professional! He even fixed a smaller unit we hadn’t used in years.

I have delt with other companies for my HVAC, but never again, Chaz is such a great guy, had a/c unit up and running in no time. I will recommend Caputo to everyone.

Very responsive team at Caputo! They sent Logan out to assess my plumbing issues and he was polite, professional, and precise. I highly recommend Logan and Caputo!

Logan and Chaz are amazing. The entire crew that worked on our house were amazing. I can't say enough great things. Definitely recommend these guys.

Got more than I paid for. All workers were professional, hard working and did more than they had promised. Just really nice people.

Justin is an amazing technician! He was wonderful and polite and a pleasure to work with! Thank you!

Great job, walk you through everything to ensure, it operates properly. Clean and efficient.

Caputo is super responsive and always provides fast service! Chaz was awesome to work with!

Jamie and Charles were helpful and professional! Service much appreciated!

Very friendly and professional service. Highly recommended!

Knowledgeable staff. Good inventory