Carnections

24 reviews

The Moorings Garage, Southend Arterial Rd, Hornchurch RM11 3UB, United Kingdom

www.carnections.co.uk

+441708457020

About

Carnections is a Used car dealer located at The Moorings Garage, Southend Arterial Rd, Hornchurch RM11 3UB, United Kingdom. It has received 24 reviews with an average rating of 3.9 stars.

Photos

Hours

Monday8AM-5:30PM
Tuesday8AM-5:30PM
Wednesday8AM-5:30PM
Thursday8AM-5PM
FridayClosed
Saturday8AM-5:30PM
Sunday8AM-5:30PM

F.A.Q

Frequently Asked Questions

  • The address of Carnections: The Moorings Garage, Southend Arterial Rd, Hornchurch RM11 3UB, United Kingdom

  • Carnections has 3.9 stars from 24 reviews

  • Used car dealer

  • "Let me start by saying that Andy and Brandon were both pleasant to deal when purchasing my car however I've had a terrible experience since buying my Smart FourTwo 10 months ago that has left a very bad taste in my mouth and my pockets empty"

    "Do not deal with these thieves bought a Audi A5 convertible, Andy had selective memory on the day and forgot to mention the car was a cat C, asked if I needed to change the timing chain he said no, 2 weeks later oil warning light comes on, take it to one of his other thieves who said car was ok and to ignore the oil warning light 2 few weeks later timing chain snapped, was well within my 3 months warranty and he made up excuses saying his daughter was ill then he was ill then said he was not liable, so DO NOT BUY FROM CON- ECTIONS, aka carnections, now pending legal action freelance chef well and truly screwed, DO NOT DO IT FOLKS"

    "Bought a mini from carnections arranged finance and insurance straight away couldn’t be happier from getting towed in broken down in my old Car by rac to driving away 2 hours later very happy and will recommend thanks again Lisa Bought another car from Carnections last week great fiat 500 for my daughter she is over the moon great service as usual thanks again for looking after us and making my daughter feel special the flowers were a beautiful surprise x"

    "Excellent service"

    "Purchased 2 vauxall mokkas from this garage my wife has had problems and never got answered or replied to texts, was told we would have a year guarantee on each car, he lied, every issue was answered with ,,,thats not covered"

Reviews

  • Richard Nathan

Let me start by saying that Andy and Brandon were both pleasant to deal when purchasing my car however I've had a terrible experience since buying my Smart FourTwo 10 months ago that has left a very bad taste in my mouth and my pockets empty. When I bought the car I was told that they would only cover the engine under the 3 month warranty and this was written on the deposit agreement due to the price I was paying for the car and the money they had spent to prepare it for sale. As a precaution I did take the extended RAC warranty and its a good thing I did. Six weeks into owning the car the entire clutch system failed which if I didn't take the warranty would have cost me over £1000 to fix but RAC did cover this. Now after 10 months of ownership the entire cooling system went including the radiator, pump and air condition unit condenser which has cost me £1078 but to make matters worse a major engine fault was discovered that I've been told by two separate mechanics including a Smart specialist will require a new engine to fix the car and a diagnostic has also shown a fault developing in the gearbox. So now I have a car outside my property that cannot be driven and RAC warranty after a painful six week process won't cover any of these issues which has left me without a car to use for my mobile barbering business and neither the RAC or dealer wanting to take any ownership to cover the cost of repairing the car. I've now been left in the horrible position of selling the car for peanuts to try and get some money back that I can use as a deposit towards a new car. Needless to say that I'm absolutely gutted at the money I've lost that took a long time to save and a car that's frankly a right off which I love. I honestly hate having to right a negative review but after what I've been through with this car and am still going through its frankly justified. Simply a car bought from an RAC approved dealer shouldn't have had so many major faults after 10 months and now be undrivable.

  • Solomon Obano

Do not deal with these thieves bought a Audi A5 convertible, Andy had selective memory on the day and forgot to mention the car was a cat C, asked if I needed to change the timing chain he said no, 2 weeks later oil warning light comes on, take it to one of his other thieves who said car was ok and to ignore the oil warning light 2 few weeks later timing chain snapped, was well within my 3 months warranty and he made up excuses saying his daughter was ill then he was ill then said he was not liable, so DO NOT BUY FROM CON- ECTIONS, aka carnections, now pending legal action freelance chef well and truly screwed, DO NOT DO IT FOLKS

  • lisa burton

Bought a mini from carnections arranged finance and insurance straight away couldn’t be happier from getting towed in broken down in my old Car by rac to driving away 2 hours later very happy and will recommend thanks again Lisa Bought another car from Carnections last week great fiat 500 for my daughter she is over the moon great service as usual thanks again for looking after us and making my daughter feel special the flowers were a beautiful surprise x

  • Maria Guilfoyle

Excellent service. Professional, friendly, helpful with no pressure to buy. All questions answered and all documentation present. Car purchased was spotless and in good order, transaction straightforward, drove car home same day. Would definitely recommend.

  • colin day

Purchased 2 vauxall mokkas from this garage my wife has had problems and never got answered or replied to texts, was told we would have a year guarantee on each car, he lied, every issue was answered with ,,,thats not covered. Shameful dealer.

  • Zoe Channon

I had a very pleasant car buying experience with Carnections, they were extremely helpful and helped me find the perfect car. They are a professional company and I left a satisfied customer. I would recommend them to everyone.

  • Paige Warner

Very very happy with the fiat 500 I got. Perfect for my first car, the condition is amazing !!! Customer service was like no other. Will definitely be going back again in the future for an upgrade. Thank you carnections

  • Mark

Travelled over 200 mile to look at a audi A3 cabriolet but the auto gearbox would not change up automatically. Signs of roof leaking and abs light came on. To be fair they refunded deposit straight away without question.

  • Daryl Murphy

Bought A Fiesta 1.4 Zetec From Andy At Carnections They Carried Out A Full Service And A New MOT When I collected It Had Been Fully Valeted And Looked Fantastic Really Happy And Will Definitely Recommend Thanks Again

  • Cristina Stanciu

I brought an Audi A1 a month ago In the most perfect condition! The car is still perfect today. Lovely customer service Will be buying again !

  • Danny Dennis

Found the perfect car at Carnections, the guys are really helpful and professional too. I would recommend Carnections to any used car buyer.

  • Leah Webb

Recently bought a Mercedes from Carnections - Excellent service and perfect car - will use again for my sons upcoming birthday!

  • robert sandys (The Admin Tank)

Thanks for going the extra mile for me!! sold me a Renault Megane, i cant help feeling I got the better deal! thanks guys.

  • A Biring

Excellent Dealership. Andy is a straightforward guy to deal with, no issues, highly recommended.

  • Kara Wyatt

Great service, Andy looked after me very well. Really happy, thank you very much.

  • christine bloor

JUST BOUGHT A PEUGEOT 208 FROM ANDY REALLY HAPPY CANT WAIT TO COLLECT X

  • kwong ching

Reasonable price and cleanse work.

  • david fisher
  • P Santos
  • saeed barg
  • tapu
  • Laura Rayfield
  • Sohaib Ahmad
  • blimey oreily

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