Charlotte Plumbing is a Plumber located at 8124 Statesville Rd, Charlotte, NC 28269. It has received 808 reviews with an average rating of 4.9 stars.
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
The address of Charlotte Plumbing: 8124 Statesville Rd, Charlotte, NC 28269
Charlotte Plumbing has 4.9 stars from 808 reviews
Plumber
"James from Charlotte Plumbing fixed all of my problems in one visit and he did it right THE FIRST TIME"
"I had a plumber named Josh that at first I have a good review"
"Charlotte Plumbing did a great job renovating our master bathroom 12 years so I called them to get a quote on a new water heater"
"This is our second time using Charlotte Plumbing and they just keep hitting the mark"
"Have a leak in water line and this company had two very nice gentlemen come out to access"
James from Charlotte Plumbing fixed all of my problems in one visit and he did it right THE FIRST TIME. At first, there was a strange smell in the house. I thought it might’ve been a natural gas leak. I bought a meter on Amazon but it wasn’t detecting any gas. As we all know, buying a product like that on Amazon is a hit or miss. Just to be safe, I called the fire department to have someone come out and make sure everything was alright. They used a gas meter to try to detect if there was a gas leak, and they couldn’t find ANYTHING. They agreed there was still a strange smell, so I had a company come out and take a look for me. The gas company that came out turned the gas off to my fireplace since the smell seemed to be concentrated mostly in one area of the house right next to the fireplace. They said if the smell goes away in a couple of days then that must’ve been the culprit. The smell never went away, so they came back to the house to turn the gas back on about 5 days later. The smell started getting worse. I was already having migraines everyday, and now I was starting to get nose bleeds. I asked them if it could be sewer gas since the smell seemed to be worse when I was using the water. They told me that I should go ahead and call a plumber. Before I called the Charlotte Plumbing, I looked opened up the door to the crawl space of the house. It had no smell, and the crawl space is in great shape. I’m not a professional in gas or plumbing, but I wanted to make sure this plumbing company knew I did my due diligence to narrow the problem down. I mentioned the fact that the crawl space seemed perfectly fine, and that the smell seemed to be coming from the baseboard downstairs next to the gas fireplace, but also when I ran a lot of water like laundry. As soon as James stepped in the house, he immediately agreed that the smell was off. Within 5 minutes he detected a gas leak and opened up the wall. He said that the gas leak was so bad the whole house could’ve blown if I lit a candle or anything in the house. He said the reason why the plumbing seemed tied to it was because the pipes have little vents that suck in air from the crawl space to operate properly. Within 4 hours he fixed the gas leak entirely, and even fixed 3 of my slow running drains in the house. James said, “That surprises me that the gas company couldn’t figure this out. They’re usually a really good company that’s really cautious. The guy that came over must’ve been new or something. All you have to do is actually listen to the customer and they’ll tell you exactly what and where the problem is.” I am so impressed by Charlotte Plumbing. James was courteous, respectful, clean (he even wore little protectors over his shoes to protect my wood floors), punctual (they gave me a window of 8:00 AM - 9:00 AM) and James was knocking on my front door at 8:02 AM), and he is a real pro. TLDR: I recommend this company to everyone. 10/10 experience.if you want the job done right the first time, call these guys. They’ll save you money, your house, and in my case my life!
I had a plumber named Josh that at first I have a good review. I came back to edit my review because he came to inspect a leak in my bathroom by way of my rental agency. He told me that the leak in my bathroom might have been from water leaking but wasn’t sure, so because of that, he would let the rental agency know that the problem wasn’t our fault. So I gave him a great review and left it alone. A couple days later, they sent a guy out to do a little spray painting over the water spots and that was it. Next thing I know, My rental agency is charging me hundreds of dollars for repairs. Josh told them that we didn’t have Matts down in the bathroom. And we didn’t but that’s only because they had been removed before he got there so they wouldn’t be in the way. Then he told them that there was mold from leaking water at the bottom of the tub when it’s not mold but chipped paint on the wooden strip that’s placed at the base of the tub. He completely lied to us and made it seem like we were neglectful and destructive. These guys turned out to be con artist. Nothing but liars. He smiled in my face, then told lies to the rental agent costing me hundreds of dollars. I wouldn’t mess with these dishonest people at all. They’re no good. Character and integrity is everything. They definitely don’t have it.
Charlotte Plumbing did a great job renovating our master bathroom 12 years so I called them to get a quote on a new water heater. They could provide a quote over the phone, which was slightly less than other quotes I received so I accepted, and they scheduled the new installation for the next day. James, the plumber, was exactly on time and very obviously knew exactly what he was doing. He had all the necessary tools and knowledge do do the work efficiently and cleanly. He was in and out within two hours. I highly recommend Charlotte Plumbing! This is a continuation of my rave for Charlotte Plumbing in addition to the above that I posted a few days ago. I had a pinhole in a water line (my own fault) in a very tight location. Charlotte Plumbing was able fix it by sending a plumber with the right experience and tools to do the job that the technician from a highly advertised company couldn't do, and indeed added to the problem. The icing on the cake was that the bill was a small fraction of what the big company quoted for the same repair. Charlotte Plumbing is most definitely my go-to plumber from now on!
This is our second time using Charlotte Plumbing and they just keep hitting the mark. For this project we needed to change out our old in-coming galvanized pipe from the 1950s that runs between two giant pin oaks in our yard and a repair needed to be done to the sewer line. The owner (Damion) was very responsive and answered a million questions for me and was never pushy. Their prices were excellent compared to the other 4 quotes I received from other companies. Day of they arrived exactly when they said they would. Brandon and Kevin did an *excellent* job! Brandon ran through everything with me and they left my yard looking GREAT (which was a big worry). They let me throw down my seed of choice before they covered it with a nice layer of straw and they even waited patiently while I tested out our new water pressure and made sure our older pipes didn't do anything crazy. Great guys, great company. I'll definitely be giving them a call for our next project.
Have a leak in water line and this company had two very nice gentlemen come out to access. After trying their best to find the leak, cutting out concrete drive …etc. they would need to get another crew out to fix the following day. Unfortunately, that was over 48 hours ago and I have been without water for 2 days and they have yet to call regarding what is going on. Still no water, no follow up call, no call at all! All it takes is a simple follow up call and they would’ve been aware I am still without water. I understand that I may not be a top priority but communication is key. Owner of the property has reached out several times and nothing! Very unprofessional. A phone call would be appreciated, even if to tell us this is beyond something they can fix! Willing to update review if things change.
I discovered I had a water leak in my bathroom this morning, and I'm so grateful that Christina and Josh were able to help me out--all in a few hours. Christina returned my call promptly, and she reached out not 10 minutes later to say a technician was on the way. Josh was personable and knowledgeable, and listened patiently as I described the situation. Although he had to drill a hole in my ceiling to figure out where the water in my ceiling was coming from, he covered my whole living room with plastic to contain the mess. Josh showed me what was going on and recommended a few solutions. He then cleaned up the plastic and even vacuumed my living room for me. Now THAT is going the extra mile. I'd give 10 stars if I could. Highly recommend!
I've used Charlotte Plumbing twice now, with Marty being the most recent. Great communication on when he'd be there and incredibly gracious and courteous when he arrived. He did a great job, quick and clean on the repair, and was patient with as I asked him questions while he was doing it. Great pricing, great repair, great service on two occasions now. I literally could not be happier with the experience. Great company. *Update - Marty was out again to our house for a water heater that had turned into just water storage. Same great communication and he had it fixed before lunch the same day. Great guy - very patient and thoroughly explained what was wrong and the fix. I was I could give him another five stars.
I am so excited to write this review. We have tried to get HOT water in our house for several years. We bought a new gas hot water heater over a year ago. Still, the water was just warm. We have paid a few thousand dollars for the water heater and several companies to come out to get HOt water. I found Charlotte Plumbing by researching online. They had lgood ratings. We talked to them on Monday and Tuesday morning Nick showed up. In about two hours, which included Nick's trip to Lowe's, we have HOT water. We had to turn the thermastat down, and I wear gloves to wash dishes! Don't waste money and time calling other companies And if you get Nick, consider yourself blessed. He is the best plumber you can get!
Would definitely recommend Charlotte Plumbing to anyone who wants fast, friendly and quality service! Josh was very professional, personable and knowledgeable. He explained the whole issue based on his experience and verified with his equipment to ensure that his assumptions were correct. I never felt out of the loop and learned quite a bit by just talking to him. He fixed the issue and made recommendations on what to do as preventable maintenance to ensure that the same issue won’t happen again. If you have any plumbing needs, go no further, Charlotte Plumbing is the best in town and I will definitely be using them again in the future!
I can not recommend Charlotte Plumbing highly enough. I called them this morning because the toilet at the apartment I’m visiting overflowed. Josh’s service was prompt and efficient. He was friendly and explained everything clearly to this plumbing novice. Christina, who took my initial call, was so kind and got me connected with Josh as quickly as possible. Josh and Christina even gave me a discount because my father passed away yesterday and I’ve been experiencing a very hard couple of days. Charlotte Plumbing’s great service and total kindness and empathy has been a bright light during a very hard time for me.
I had Charlotte Pluming over to my house today. They were here at the front of their time window, they called ahead, and corrected the problem. Josh was the technician and was awesome. What was great was that he thoroughly explained the what the issues were so i could understand it, explained what he'd have to do to fix it, and gave me the price up front once he had evaluated. I'm in customer service so I appreciate vendors that are competent but also communicate well so the customer clearly understands what they're getting. Thanks Josh and Charlotte Plumbing.
Mike is an awesome technician. He repaired a leak before and was amazing, so I used Charlotte Plumbing again for a new toilet installation based on that experience. To say Mike is professional is an understatement. He is prompt, efficient, and incredibly knowledgeable. He gets right to it and wastes no time, removed old unit in a clean manner, stays to make sure there are no leaks, and just goes above and beyond in all aspects. Charlotte plumbing is lucky to have him. And, I feel lucky to have Charlotte Plumbing. Thank you!
Great experience and highly recommend. Called Charlotte Plumbing for an issue that came up with my shower fixture overnight. After a few questions, was quoted a price and offered same day service. Matt arrived on time and quickly diagnosed and confirmed the same issue I discussed with the scheduler. The work was completed and I was charged the amount quoted. Matt was courteous, polite, and left the house clean. Will definitely use them in the future if needed and recommend as well. Great job all around!
The technician Josh from Charlotte plumbing was punctual, very skilled and knowledgeable of his job, helpful in explaining the operation of the plumbing system he was working on, informative of what may need to be done in the future, and very courteous throughout his entire time here. Although future service is necessary, he was able to get the system functioning until such service is performed. Would definitely recommend this company again! 5 STARS easy!
The gas company shut off my gas as they had detected a leak. Charlotte plumbing was able to come out on an emergency call to fix the leaking gas fitting within a few hours of calling them the same day. The technician Matt was friendly and quick at fixing the problem, while also explaining what was wrong. Their quick response allowed me to get the gas turned back on the same day so we had heat at night. I would definitely recommend Charlotte Plumbing.
Hands down Charlotte Plumbing is now my go to plumbing company. Their staff is phenomenal starting with Damien and Christine they were both very attentive to my plumbing issue. The plumber assigned to my problem was named Guitar. This gentleman was very professional and knowledgeable he diagnosed the sewer drain issue and resolved the problem. Charlotte Plumbing was up front and honest and most of all the service call was very reasonable.
Christine was very gracious and professional setting up the appointment utilizing text and phone to keep me abreast of the arrival of the tech as I was in a meeting at work. Once the tech arrived (after message from Christine stating he was 20 minutes away), Josh was professional and quickly assessed the issue and started the process of clearing the drain. He was able to resolve the issue within a hour. Truly appreciative the help!
I called for someone to come out to help this Monday 10-11-21 and Tuesday Josh arrived at the time they called and said he would. Josh was knowledgably and very professional. He walked me through everything and explained what caused the issues we were having. He was able to fix it right on the spot for us, told me it would take about 30 minutes and he got right to it. I highly recommend Charlotte Plumbing for your plumbing needs.
Awesome Experience!! Stephan was dispatched to help with a leaking gas line after we were let down by multiple companies and he did a fantastic job. He arrived very fast after we called, he was ready to work and got the job done fast and safe. Because of his awesome service we will only be calling Charlotte Plumbing for all related repairs. 10/10 great experience and will be recommending them to anyone that needs Plumbing work!
Charlotte Plumbing is the best. They are top quality, trustworthy and professional. Marty is a true asset to the company. I appreciate that he took the time to take care of a difficult issue, he would not leave until the job was done. The quality of the work and the products that they use is unmatched! I used them again last week! Their service is consistent and reliable. Tyler did a great job! Great service and fairly priced!
Rich was great! He not only fixed my plumbing issues with the quickness but also took additional time at the end to let me know exactly what the issue was and how to manage it in the future. I received great communication from the office prior to the appointment and Rich arrived within the timeframe I was given. It’s hard to find reliable companies that respect and value your time as much as you do. All around 5 stars!
Charlotte Plumbing is very professional. They are quick to respond and very communicative. Christina was my point of contact and was very helpful in connecting me with the help I needed. Josh was the plumber and was very knowledgeable of the work he was doing. Not only did he fix the problem, he gave me tips on how to maintain the equipment to minimize further challenges. I highly recommend Charlotte Plumbing!
RB was GREAT!!! He was super professional and he came out after us not having hot water for 3 days- even though he was off today he agreed to come and help us. Our old water heating unit was old and not able to be repaired and he grabbed us a beautiful new unit and replaced it for us. We are SO HAPPY to have hot water again. Thanks RB- we will definitely be sending anyone we know that may need help your way :)
Steven was absolutely amazing. He diagnosed the problem with the natural gas feed to our dryer and had everything all set in no time flat. Steven also has a really respectful, professional manner and explains the issue and what needs to be done. He previously took care of a bathtub leak and was also top-notch. The company has 5 stars across the board for good reason. Look no further or caveat emptor!
I requested maintenance service to have my main drains flushed. Josh came out and explained everything very thoroughly. He patiently answered all of my questions. He made some suggestions and did not try and sell me things that weren’t needed. Thank you for your professionalism and prompt service. Will only use Charlotte Plumbing for all of my plumbing needs. If you need service ask for Josh!
Matt stopped by to assist with locating and resolving an upstairs toilet leak that leaked through to the downstairs ceiling. He was a complete pleasure and a joy to work with. He explained everything that needed to be done and why. He was so personable and knowledgeable and I would definitely recommend and use Charlotte Plumbing for any of our plumbing needs. Outstanding job, Matt!
Thank you to the office personnel first, Christina, for the quick response and assistance to get a service person out to my property. Josh arrived on time and got right to work to detect the leak at my home. He ruled out several different situations to finally solving the problem to a $1300 water bill! I am extremely happy with the service from Charlotte Plumbing! Awesome Job!
Richard from Charlotte Plumbing was great. He was on time and super efficient. He fixed the problem we were having with our kitchen sink in under 20 minutes, and was able to explain why it was happening. Richard was also able to resolve a separate dish washer issue in the process. Hoping we don't have another issue in the near future, but if we do, I'll be asking for Richard!
Technician Josh came and unclogged a drain for me. He also offered advice on my kitchen sink. Josh was professional and personable. He was very knowledgeable and repaired the problem quickly. Unreservedly, Josh and Charlotte Plumbing deserve a 5 star rating. I have always had great service from this company and Josh was another example of their excellent service technicians.
Josh was amazing. He explained what he was doing and was very professional. He continued to communicate with me while he was working when I had a question. I had been very apprehensive of calling a plumber in because I live alone but he was very professional and calmed my nerves instantly. Such a great company and have had an amazing experience from start to finish.
Plummer Stephan was AMAZINGGGG! He came in and immediately fixed our plumbing in no time. Very respectful very knowledgeable about his craft! Extremely efficient and professional! I've been complaining about our plumbing under our sink for months. He was the only one who fixed it with no problem. I would recommend Stephan to ANYBODY! Best plummer ever! Thank you!!!
We’ve had Matt come over twice and both experiences have been exceptional. We had a shower leak and our kitchen faucet break. Both times we called at night and then the next morning he was here! Not only does he do a great job but he is so good with our kids who are interested in everything he’s doing. He even let my son help change the faucet. 10/10 experience!
What an awesome experience! Not only was Stephan on time, he was attentive, personable and quickly solved the leak issue we were experiencing. He went out of his way to be neat and clean and even took the time to take our cabinet liner outside to shake off debris. This was top notch service and cannot say enough about Stephan’s skill and professionalism!!!
Steven/Stephen was wonderful!!! He came in to take a look at our water heater and toilets to fix them. He was very professional and easy to talk to, including to my four year old daughter. She loved him because he was friendly and thought he resembled one of her favorite characters. Definitely recommend and thank you again for being so kind to our family!
We had water collecting in our ceiling, and our leasing company called Charlotte Plumbing to assess and fix the issue. RB came out the same day, and he was able to find a leak from the upstairs bathtub. He fixed the issue and left everything as clean as before. He was very friendly, and he worked quickly and efficiently. Would definitely use them again!
This is the second time that Charlotte Plumbing has serviced my home. Matt showed up on time and was very professional, courteous, and personable. He rectified the issues with speed and accuracy. On top of that, he took time to explain and educate me on what was wrong. Please consider this company for your plumbing needs. You'll be glad you did!
Josh did an awesome job! He finally fixed my washer drain line which has plagued us for two weeks. He even checked out our shower which wasn’t on the call ticket. Christina in the office was super helpful and accommodating to get us scheduled. I will definitely use them again and will choose them over other plumbing companies in Charlotte.
James fixed our sink and replaced our garbage disposal. He was very friendly and professional, and fixed it quickly. He knows his stuff and was comfortable and easy going to have in our home. Thanks James for helping us out!!! We will definitely be using this business again and recommend James for anyone having problems with plumbing!
Stephan from Charlotte Plumbing was truly a professional. He was able to repair my toilets in what seemed like record timing. I originally requested to repair one toilet and since I had two toilets with the same issues, I asked if he could repair the second one. He was able to accommodate! No more running toilets in either bathrooms.
Josh and Darren were great! They arrived on-time and called ahead to let me know they were on the way. They gave me a great deal on new plumbing installation under my kitchen sink as well as the installation of a new garbage disposal. They were highly professional, polite and expedient in their work! I will definitely use them again!
Just spoke to a “Christina” over the phone and in our brief interaction I did not get any sense that she cared about my situation or wanted to help whatsoever - instead just wanted to get me off the phone. Got very cold vibes and feel this could foreshadow how services would go. Will just go through someone else who actually cares.
I am very grateful for how helpful Matt F. was with our plumbing issues. He was very transparent with great knowledge & customer service. He went above & beyond to help with our issues. He made sure our issues were resolved before leaving. I truly appreciate him for addressing our issues and how fast and knowledgeable he was.
Josh was absolutely wonderful. He came in and immediately fixed the issue with our toilet. I asked him if he was able to address an issue we’ve been dealing with with our garbage disposal and in a matter of minutes he was able to fix that too. Very efficient and very friendly! Definitely recommend Charlotte Plumbing and Josh!
John was the technician who fixed our water heater today. He was one of the nicest, easy going technician's I have met thus far. His professionalisim made me feel at ease and I can say it was truly a pleasure to work with him. If I could give him 10 stars, I would. Thanks John for your hard work, we sure appreciate you!!!!!!
I can't describe how professional, clean, and FAST Josh was. He installed two toilets perfectly in a FLASH. I would highly recommend Charlotte Plumbing to anyone... but I would definitely request Josh :-) Not saying the other techs are bad... it's just that Josh was THAT good. Great young man who knows his trade well. A++++!
Horrible customer service, I do not know the plumbers name but he records everything he does & puts it on tik tok, I asked what’s a rough estimate for a water heater he replies $10,000 I would never refer or do business with these scam artist update the plumbers tik tok is the conservative plumber horrible customer service
Marty was wonderful! Very professional, kind, helpful, and generous with advice. He did a great job installing our whole house water filter and water line to the fridge. The whole experience was great. We will call them again if we have future plumbing needs and recommend them to you. Thank you Marty and the whole team!
Shout out to Matt from Charlotte Plumbing!!! Top tier professionalism & customer service still exist! He was Punctual! Greeted with a smile. He patiently listened to our concerns even though he had a work order. He was in and out like Family, good vibes. Great service w/ honesty is PRICELESS these days. Thanks
Charlotte Plumbing is my go-to for for plumbing issues. I called and they were able to come out the same day! Josh was very knowledgeable and personable. The price was fair and my repair was completed quickly. I could not ask for anything more! Thank you Charlotte Plumbing for renewing my trust in plumbers
Stephan was very professional and identified our problem as well as fixed our plumbing issues quickly. He was very thorough and made sure all of our issues were taken care of before he left. As a result of his good customer service, we would definitely call Charlotte plumbing for any issues in the future.
Marty @ Charlotte Plumbing did a great job in identifying our plumbing issue and resolving it. He was friendly and communicated with us well about the issues and the steps he would take to repair (ours wasn't an easy repair). He did a great job and I plan to use them again for any repairs we need.
I was very impressed with Matt. He came out the day before Thanksgiving to check out the water heater that was looking pretty rough. To my surprise he put a new one in that day! He's a very respectful young man and very professional. He's very good at his job and very thorough. Thanks Matt!!
Josh from Charlotte Plumbing did an amazing job. My toilet was broke for 3 days and he was able to resolve the problem extremely fast! He is very knowledgeable and skilled at his craft. I definitely recommend Josh and Charlotte Plumbing and will be utilizing their services if in need again.
Charlotte Plumbing has good reviews for good reason. I was impressed when Christina called to schedule Richard to come out and help me with a leaky pipe and even more impressed once he came and repaired it. He went above and beyond to make sure everything was repaired. Thank you Richard!!
Damien was quick to respond and schedule an appointment that met my availability. I received a phone call from Christina on the day of the appointment to let me know Josh was on his way. Josh arrived on time, was very professional and did a great job as well as keeping my dog entertained.
Christina was quick to respond and set up the appointment professionally with a very reasonable quote. Josh showed up right on time and went the extra mile to ensure that my leak was taken care of. The price was right and the service was top notch. No hidden fees and very reasonable.
Stephan came out promptly, very early in the scheduled window, quickly identified the issue, and went straight to work fixing it. He explained the cost and also worked through some future concerns he saw with my plumbing. Highly recommend their services and will be using them again.
This is my second time using Charlotte plumbing and both times I received exceptional service. Josh was great today- unclogged my tub drain in a few minutes and explained everything from beginning to end. Very professional, quick and courteous with very reasonable pricing. Thank you
Richard was great !! Very professional upon arrival , assessed the issue , communicated his steps for repair with me and completed the repair in a timely manner . He allowed me to check his work and made sure I was satisfied before he left !! Thank you Richard !! Outstanding job !!
We had a clogged pipe. Guitar was very knowledgeable, professional, courteous, friendly and good at what he does. He arrived in the window given, investigated the problem and explained the options. He did what he said he was going to do and did it in a timely and efficient manner.
Had a issue with my kitchen sink backing up. Called Charlotte Plumbing around 2 PM and they were able to send out a technician by 5 PM same day to fix the issue. The Technician (Guitar) knew what he was doing and could solve the problem promptly. Great service! Highly recommended!
Words cannot express how thankful I am for Richard and Matt. A sewage leak was discovered in our crawl space. Both gentlemen were knowledgeable and professional and completed the necessary repairs in a timely manner. They provided superb customer service and customer care!!!!
Great experience with Marty from Charlotte Plumbing. My kitchen sink had a leak, and Marty came out the same day I called. Prices were reasonable and the service was fast and professional. Most importantly the work was well done, and they resolved my issue. Highly recommend.
Richard just completed repairs on a couple of our toilets. He was prompt and personable. He is very knowledgeable and told me exactly what he fixed on each toilet and why - even showed me the damaged part. I would highly recommend Richard and Charlotte Plumbing. Top notch!!
So just wanted to say that just had the plumbing tech Richard out to fix a problem another plumbing company had left behind. Richard was punctual, very knowledgeable and was able to fix the problem quickly. I highly recommend Richard and all the team at Charlotte plumbing.
Working with Matt was an extremely wonderful experience! He worked quickly and diligently, and he even let my 4 year old assist him (the smile on my child’s face was worth it). We will definitely call you guys again if we ever need plumbing help!! Thank you so, so much.
Stephen was such a thorough helper and took his time to figure out what was causing such a high water bill (leak underground). He kept me informed of what he was doing and looking for the whole time. The leak was repaired QUICKLY once he found it! Thanks for your help!
Josh Josh was a respectable working gentleman. He fixed the bathroom and he had us going in minutes of the repair and we had no bathrooms know nothing but he had it going. Very nice gentleman. He knows his job very well. Would have him here anytime to do a job.
Don’t go anywhere else for plumbing in Mecklenburg County: and ask for Stephan specifically. He is one of the most interesting men I’ve ever met, is an expert who knows his craft, and is a shining example of what customer service truly means. Thanks, Stephan!
We had Marty come out about a week ago and hook up our gas grill to the gas line. He was great! Quick, polite, on time (even early!) and professional. We were very pleased with his work and would definitely recommend Charlotte Plumbing and/or use them again!
Richard came and resolved the issue I was having with my water heater. He was professional, proficient, communicative, and in and out quickly and efficiently. Very impressed and satisfied with Charlotte Plumbing and their customer service. Highly recommend.
Josh and Tom were great! They came out quickly to two separate calls and figured out the issue. They replaced our water heater quickly and with zero mess. They were courteous and careful and kept their shoes off and their masks on! Thanks for great service!
Josh came out and assessed the issue in minutes where others had been out and only put a bandaid “fix” on it. I am extremely satisfied with this service and am glad to have our issues fixed in almost no time. Thanks again Josh with Charlotte Plumbing!
Perfect 5 star rating after 700+ reviews is well earned. Josh went above and beyond helping me. He came to fix a toilet, and as a bonus he showed me what I needed to know to get my irrigation system up and running. Would recommend to friends/family.
Our technician, Matt, showed up on time and was met at the door by our dog and 3year old. He was very friendly with both in addition to getting the job done. I will recommend Charlotte Plumbing to my Real Estate clients and personal acquaintances.
What a great experience! Charlotte Plumbing was easy to contact and provided very timely service. Marty was great. Reviewed the issue and explained the repair completely. Very personable and did the job quickly and efficiently. Highly recommend!
James was on time and efficient when installing new outdoor spigots at my house. He listened carefully when I described the work I wanted performed and he exceeded expectations (ran more pipe than he thought he had to originally and honored
We were having trouble with our water pressure. They came out fast. Great communication. Within 2 hours it was all fixed and we now have amazing water pressure and a new kitchen faucet! They are life savers! I will recommend them to anyone!
Steven came to unclog the drains that had started over flowing into the tubs. He was extremely professional. Steven was very communitive and I really enjoyed his company. He informed me of everything he was doing and cleaned up afterwards.
Just had a good conversation with Damien at Charlotte Plumbing. We are under contract on a house and there were a couple of plumbing concerns that came up in the inspection. Instead of jumping at the opportunity to make some easy money by
Tyler with Charlotte Plumbing did an amazing job today! He was quick and thorough with our toilet repair. Have used them in the past to replace toilet and repair water heater. Have been impressed every time with their professionalism and
Matt Famularo was awesome. He was patient, knowledgeable, professional and very thorough. I appreciate that through every step he did a gas leak check to ensure that there was no leakage when completed. He did not leave until we checked
Very knowledge and went above and beyond for us! We had Josh come out to help with our kitchen sink and dishwasher not draining. He was very friendly and afterwards taught us the ins and outs of our disposal! Would definitely recommend
Matt Faragarmo was excellent and he was very kind and patient with my 2 and 4 year old. He was extremely knowledgeable and provided great recommendations and took the time to explain exactly what was going on. 10/10 highly recommend :)
Matt was a great help! He was very helpful and knowledgeable about the issue that we had! I am very impressed with how urgent and fast he replaced the toilet in our home! I highly recommend him! Thank you Matt and Happy Holidays! …
I highly recommend Charlotte Plumbing. Guitar and Stephan both worked to uncover the issue and repair it. Stephan was diligent while working in the pouring down rain. This will definitely be our go to company for future plumbing needs.
Washing machine drain clogged. I Goggled Charlotte plumber and after seeing 5 star review from 747 reviews, decided to call Charlotte Plumbing. Called and set appointment for today, Thursday. Christina told me between 8 and 10am. She
Matt with Charlotte plumbing was great to work with. He provided wonderful service and explained everything to me thoroughly. Could not have asked for better service! Will definitely recommend Matt with Charlotte plumbing to everyone.
Matt from Charlotte Plumbing was great. Came out found the leak and repaired it quickly and efficiently . Matt explained everything to us and gave helpful hints to prevent other issues. I would definitely use Charlotte Plumbing again.
Great service by Tyler. He showed up on time and quickly resolved our plumbing issue. He is a very good representative of his company. We are extremely happy with the work of Charlotte Plumbing and will definitely use them again.
Charlotte Plumbing has always done a great job for me. This was my second time using them. We are dealing with a high water bill issue. Marty checked the house very thoroughly, explaining to me what he was checking and why as he
I called Charlotte Plumbing around 12pm... by 7pm I had 3 brand new toilets. They were fast, efficient and extremely easy to work with. Marty will be our go-to guy from now on.. he was great!!! Thank you for excellent service!
We had a small, but emergent leak under the kitchen sink. Charlotte Plumbing was able to get a tech out the next morning after requesting service. The technician (Matt) was on time, professional, and thorough. Thank you!
First time experience with this company. Guys name was rich. Dude was super knowledge and professional. Also probably one of the nicest repair guys I've dealt with. Looked like he could do it with his eyes closed.
Matt provided great service and feedback regarding my plumbing and gas leak issues. He was friendly, personable, knowledgeable, and professional. I highly recommend him and this company for your plumbing needs!
Sevenr -was great! Came and saw how bad our water heater was and replaced it in record time!! Really really appreciate charlotte plumbing and sevenr’s customer service and and rapid resolution! Thank you!!
Just had Matt stop in to repair our water heater, fantastic work and a pleasure to chat with. 10/10 would recommend this spot for any plumbing needs if you want a quality job done promptly. Thanks Matt!!
Matt Famularo did an outstanding job. Having had two different plumbing companies attempt to fix the problem and not succeeding, Matt from Charlotte Plumbing quickly diagnosed and fixed the problem.
Thank you charlotte plumbing. Stephan did a great job for me! He showed up on time, professional, respectful of my house, replaced a faucet and fixed a running toilet quickly. I’d highly recommend
Stephan is awesome. He is very professional with good people skills. He knew how to take care of the problem. I recommend Stephan for any emergency or normal plumbing service. Nice job Stephan!!
2902 reviews
3030 Whitehall Park Dr Suite 2, Charlotte, NC 28273