It was the first day I opened my daughter's Chase bank account. It was a great feeling to meet a bank teller who was really friendly, full of humor, and explained the entire subscription process in a fun and easy way. Kudos to Jahelka and Robert who work here.

I noticed alot of poor comments especially on one particular person & I absolutely agree! He's the one sitting down & NEVER SMILE! I dont know why he's still working. He's very UNPLEASANT UNFRIENDLY...why is he up front providing "customer service"???

I’ve had some issues several times calling the corporate number for assistance, but calling this branch and/or going in has been accurate, friendly, and simply a pleasure. Special thanks to Aaron who has gone above and beyond client service.

Went in to sort out a security issue. A banker called Robert J greeted us from his desk as we walked through the door and sat us down right away. We got on the phone with the relevant department, and he was kind and lighthearted throughout

Long-standing business customer with the bank. Went into get a cashiers check today. Teller was sitting on his seat - he was curt and not very responsive - you could get a sense that he was not in anyway respectful or exhibiting any level

the teller named russell is always rude to me when i come in. i try to be very polite to him because i understand working can be stressful but he doesnt seem to like to help anyone out. he threw the papers at me instead of sliding them

I opened a new checking account recently and went in to change my pin for my debit card and make my first deposit. Sean Casey the branch manager approached me as I entered the branch and assisted me with my transactions. He was super

Use the atm all the time and still forget sometimes that I have to pull closer to avoid having to take off seatbelt or open door to reach machine. Nonetheless convenient home bank drive thru atm!

Today I walked in to do a transaction, granted this is not my local bank. The clerk was seated who assisted Russell was the leat friendliest person I have

Robert was very helpful and efficient. He navigated through his computer and phone calls seamlessly and flawlessly. Great service and great person!

I was hesitant to come here reading all of the reviews (on Yelp) I was greeted upon entering and the manager on duty spoke to each person in line

I love banking with Chase Carmel Mountain! Shout out to Sean for helping me clear funds and making things easy!

Trash. $10 fee to cash a payroll check. You know they can waive that fee.

The drive thru ATM never works here. Very inconvenient.

Sean thank you for your efficiency and professionalism.

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