Worst bank!! They really don't understand the meaning of customer service. There is only one teller and the lines are long. They don't greet you at the window and tellers like to give you attitude. I only asked for a receipt and she had respond by saying I'm done yet, mind you she already had given me my deposit bags.

Don’t come here, 1 hour and still waiting just to add someone into my account, at 12:45 the personnel start to tell people that every person in the list is gonna take 45 minutes and of course it’s because they don’t want to work. A lady was offering to go to another location in coral way and 27th.

They covered all the teller windows and only left 2 open. I HATE coming to this bank because there is ALWAYS a huge line. It takes me almost 2 hours to pay for rent. I'd rather deal with no available at parking at the chase in brickell then come deal with this.

I am very upset at this location with their bad customer service. I walk in to the location at before 12:30 pm and i only two see 3 people in front of me. Omar the clerk i walk up too him and ask where do I sigh to talk a representative, he

The notary person at this branch wouldn’t sign my judges form even though the notary at the Chase by my house signed my petition for my name change, WHICH IS APPOINTED BY THE SAME COURT. They want you to pay the person next door. The only

The teller that help me today yahaira Corrales was rude I was asking her a question and she would answer by moving her head and I told her you can't speak? How can you have someone working in the bank with bad customer service she didn't

Hardly no employees I went early morning came out sat in my truck to finish my transaction old lady pulls up sow close she couldn't get out I pull out to help her and park side ways on the way out at the end of the lot next thing I know

Today this Chase Location customer service was horrible.Their customer service is just as bad if not worse. After not being able to be attended I went to the branch manger to complain. The branch manger which is a she. She gave me a bad

Someone was able to take $1000 from my acc forging my signature. I filed a police report and went there to speak to GM and from the door person to the supervisor everyone treated me as if I was the criminal. It was pointless no

Horrible the wait time here is close to dmv is ridiculous many employes but they dont do stuff 4 windows to deposit and only one worker all day worse chase avoid at all cost until they fire all the. Unprofessional people

They are the worst bank facility I have encountered in the USA. When they take a 93 year old illiterate man’s word as solid evidence and open an account for him, issue a police report as being abused and even after

Very disappointing location have been waiting for an hour and half just to get a replacement card , customer service is a zero very rude people , also skipped me twice with a person that just arrived

SOOOOO SLOW, don't go if you aren't willing to spend 20-40 minutes or longer depending what you need. They took away tellers to put stupid machines that no one uses. Ridiculous waste of time.

Chase arms at this branch are skimmers. They took thousands of dollars from our cards. Called This branch for hours. No one even answers the phone. Poor triple negative …

Wow! What an awful experience. One lady told me one thing on the phone and when I got there another woman told me something else AND she had an attitude.

I don't know what Chase was thinking abouy when they replaced all tellers for machines, one tellers is not enough. Customer service not good at all.

My experience here has always been quick and easy. The staff is patient with the numerous annoying guests they have and is helpful every time.

Went here with my dad to open an account. I was impressed with the customer service being provided, not only to me but to the other patrons.

I absolutely love this Chase Bank Little Havana Branch! I am an educator at a local college-preparatory boarding school, whose mission

I have to wait 30min -40 min to make credit card payment . Only 1 teller open . Worst service ever . THERE IS NO STAFF .

You always find yourself finding a customer in line using the ATM, feeding it one dollar at a time for cash deposits.

I've been waiting like 2 hours here.. and they have not restrooms... I'm so disappointed .. worst service ever..

Thank you for making me wait an hour, skipping me, and at the end, I still didn't get my debit card.

Unorganized, inefficient and staff has zero customer service training or least that's what it seems.

11 client and only 1 teller wow! Our money at work! call the CEO and let him know! Thanks …

Don't come here if you have somewhere to be. The service is slow when there is a lot of people.

Like the new indoor ATMs. They need more tellers though.

Just one cashier for a long for ever line . …

Took very long but lady was very nice

Great service delivered.