Christine Zenker - State Farm Insurance Agent is a Insurance agency located at 3090 Northpark Dr, Kingwood Area, TX 77339. It has received 195 reviews with an average rating of 4.9 stars.
Monday | Closed |
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Tuesday | Closed |
Wednesday | 9AM-5PM |
Thursday | 9AM-5PM |
Friday | 9AM-5PM |
Saturday | 9AM-5PM |
Sunday | 9AM-5PM |
The address of Christine Zenker - State Farm Insurance Agent: 3090 Northpark Dr, Kingwood Area, TX 77339
Christine Zenker - State Farm Insurance Agent has 4.9 stars from 195 reviews
Insurance agency
"We've had the great privilege of working with Christine and her incredibly supportive and knowledgeable staff for over 27 years"
"We have not had a very good experience with State Farm and this office"
"This agent ang office have been so great to deal with"
"I have been a State Farm customer for years and had been with another office"
"Very professional, high quality work with a lot of attention to detail and to the well being of the customer"
We've had the great privilege of working with Christine and her incredibly supportive and knowledgeable staff for over 27 years. We moved out of the area almost three years ago and wouldn't dream of using any other agent. Christine and her team TRULY care about the clients and their families. We were fortunate enough to not sustain flood damage to our home during Harvey although we did loose one vehicle. Christine's office called us the day after the storm to check on us and assure us that they were "there" for us with whatever we might need. The claim process for our flooded vehicle was simple and straightforward. And when we did have a question concerning the time line, Christine checked on things personally and got back to us immediately. I stopped by the office to say hello shortly after Harvey. I have never seen a group of people work more tirelessly or care more about it's business and clients. We own two other homes in other states. How we "wish" we had the same sort of relationship and professional confidence we are lucky enough to have with Christine and her staff. The sort of attention, concern and professionalism offered is second to none and sadly quite a rarity these days. The old commercial went: "like a good neighbor....", we think of them more as: "like a good family..."
We have not had a very good experience with State Farm and this office. We had a leak in our home in January and even though State Farm is who told us to call a restoration company, they have denied our claim. The adjuster never came out to the house just went off of pictures that were sent to them. The restoration came on a Saturday at 6:30 in the evening because it was water damage from a busted pipe in the wall. They had to rip out dry wall and carpet and put dehumidifiers in for a week. We just wanted the house fixed but they claimed the company we used was overcharging. I don’t know anything about restoration but after going over everything on the invoice, it all seemed accurate. The cost was more than our deductible but they still denied the claim. We have tried to contact the office and get answers from Melissa or Christine but we just keep getting the run around. They don’t return calls and are just avoiding us at this time, saying they don’t deal with claims. We have asked to speak with someone who can help us and they just say they’ll get in contact with the adjuster, but we never hear back. So we’ve paid our insurance but just not able to use it. It’s all unbelievable how this is ok, and very disappointing.
This agent ang office have been so great to deal with. As a family, we’ve had State Farm Insurance for years. My first agent was someone from our church. In ten years, I never had any interaction with them, positively or negatively. When i moved to Kingwood that agent, without my knowledge, transferred my policy to Christine’s office. I am so glad he did. Christine’s office staff have been so pro-active and helpful. I was recently hit head on resulting in the total loss of my car. I didn’t have to worry with anything. I turned it over to State Farm and they have handled everything. Didn’t have to worry whether the other person had insurance or not, they took good care of me and are taking care of dealing with the offending driver. I am so grateful to them. Whenever I ask for help, they always act quickly and courteously. So appreciate all of them and the great service they provide.
I have been a State Farm customer for years and had been with another office. This past year I had continuously had one problem after another with said office and never got any answers or return phone calls to the point My coverage was going to be dropped due to miscoding of a marital status for a driver in my policy. My account was totally messed up. A good friend suggested I call Christine's office and that was the best decision could have made. Kristen has been extremely helpful in getting my account straightened out. As of today I will not be dropped and Christine's office will handle my insurance needs. I couldn't be happier with the service I have been given and will definitely recommend this office to anyone I know looking for insurance.
Very professional, high quality work with a lot of attention to detail and to the well being of the customer. No sales pressure or gimmicks. Straightforward, honest work. Anne has spent a lot of time with me, patiently answering all my questions and explaining all necessary details. Great work. I had clarity in understanding my insurance situation and options available to me. I’m very impressed with and recommend this agency to anyone looking for insurance. Now, I have auto, home, and flood insurance with them and the umbrella insurance is being processed. I will be saving significant amount of money compared to what I had previously with another insurance company. I feel quite comfortable that I’m in reliable hands with this agency.
I cannot stress enough about how much I love this office. Since my inception with this State Farm office I have had the pleasure of dealing with Liz Perry. She has always been so helpful, knowledgeable, thorough, and always displays the utmost customer service. She puts the client first and for that I am very grateful. Whenever I call she is always willing to help no matter how big or small the issue is. Keep up the good work Liz, your professionalism and care will help you reach all of what life has waiting for you. Christine Zeinker you have a great employee, please keep her around.
Christine Zenker's office has been amazing! I had been by her office before where they were more than willing to help me with insurance needs before we were even clients, so when our old State Farm agent from another city retired we knew we wanted to transfer to her office. We were welcomed with open arms. Her staff is so nice and helpful. Even though we were existing State Farm clients, the office contacted us to review our coverage and let us know that we were properly covered. They even pointed out a couple of places we could save money. Thanks for making the transition so easy!
Let me restate - as it’s still true: All State Farm agents are NOT the same. Our previous and nearby agent delegated almost everything to underlings who made mistakes, responded slowly and lost information. Dealing with them was like pulling teeth. We almost went to another insurer despite decades with State Farm both in Texas and in other states. Then we moved our policies to Christine Zenker and her staff (also nearby). What a difference. They are responsive, accurate and take pride in their work. Thank you Zenker agency.
I was originally with State Farm in my hometown of Cleveland texas. I transfered to this office, because I was treated so poorly by my hometown office. I was very scared, that I would get the same treatment. Wow was I wrong, I could feel the smile, concern and good customer service over the phone. Very eager to help me on every concern and even follow-up with me to make sure all was well. I just would like to say thank you for your kind, caring customer service. Thank you ladies!
Outstanding service, Cynthia was the agent that had helped me through a very difficult process for me after I lost my vehicle in the Kingwood flooding. She was professional compassionate and patient with me as she explained the steps and choices. Great agency have been with them many years, and would highly recommend them. Update: continue to be so pleased with the wonderful customer service and support, from Melissa and the team at State Farm. Would recommend this great agency.
I’ve had a very positive experience with this State Farm office. I was recently appointed an an executor to a family member’s estate. The office staff has been so helpful to me in dealing with his home and auto policies. They are always willing to go the extra mile in answering my questions, looking up policy information and keeping me informed about renewals, etc… If you are looking for an insurance agent, I would highly recommend Christine Zenker’s State Farm office!
Been with State Farm - Christine Zenkers office for 10+ years and I couldnt be happier. I had a wheel stolen off my car and they were able to get a new one out there wheel, tire, and hubcap the exact same day! Roadside assistance is super wuick as well. The staff at this location are always caring and in a good mood! I would highly recommend State Farm for all your insurance needs. Plus pricing aint too bad either for the kind of attention to detail you get.
I recently visited the State Farm office of Christine Zenker and could not have been more pleased. Everything from the warm and kind treatment to the information I received was excellent. I was not quite ready to make a switch at the time but, her office will be the first place my wife and I go when ready to change home and car and motorcycle insurance. Her staff is amazing!
We've been doing business with Christine's office since 2008. Her staff is excellent, always responsive and helpful. Whether it involves a claim, changes to our policy, or information, we can always count on them for support. We've been with State Farm for over 25 years. Christine is the best agent and has the best office we've ever dealt with! Sandy Fouquet
I had just relocated to Houston TX and without hesitation our State Farm rep from WA had referred us to this office. I read the many reviews of how great the office staff was and decided to go with it. Within a few days we were accommodated for both Rental and Auto Insurance. Really friendly and tech savvy staff from beginning to end of the transfer process!
I absolutely love this location and their staff. I recommend Caity, this is who I use to handle everything. Anytime I call her she gets right back to me and always handles every situation professionally and diligently. She is very upfront with any information and is extremely insightful. She works hard to get you the best quote within her capability.
My former husband found Christine’s State Farm Agency. When I moved to be closer to work, I decided stay with Christine Zenker. The customer experience is on point. I receive updated insurance cards timely, and my advisor is very helpful. This is a true 5 star business. I live in Memorial City and everything is done via email, scan or phone call!!!!
IN MY OWN WORDS... HAVING CHRISTINE ZENKER AS MY INSURANCE AGENT HAS BEEN A TRULY REMARKABLE EXPERIENCE ... SHE AND HER AWESOME STAFF MEMBERS HAVE ALWAYS DONE A FANTASTIC JOB WHILE HANDLING ALL OF MINE AND MY FAMILY'S INSURANCE NEEDS... LIKE A GOOD NEIGHBOR, CHRISTINE ZENKER IS ALWAYS THERE... I REALLY WISH THAT I COULD GIVE 10 GOLD STARS!!!
Have had house & auto with State Farm for 30+ years. Have been a customer of Christine Zenker 8+ years. Her team is friendly, dedicated , and extremely knowledgeable. The customer service is prompt and efficient. Kingwood is proud to acknowledge State Farm agent Christine Zenker and her staff as a fundamental backbone of our community.
Katie has been such a very helpful representative. She recently had to make changes to my car insurance and add other insurance and more. She was so professional and kind, got right back to me as promised and saved me some money by explaining all my options carefully. I am really appreciating Katie and Christine Zinker/State Farm.
Cynthia, Crystal, and Christine herself always come through for me. I’ve been with Statefarm since I could drive and this office is the reason I have my car note and all my insurance through them. I appreciate how well they all treat customers in person, email, and on the phone. I would recommend them for any need. Thank y’all.
Thank you Melissa Bedford for your professionalism, quick and timely responses, courteous email communications, and overall excellent customer service! Melissa is very knowledgeable and has always helped our family with our insurance needs! She goes the extra step for her customers! Call Melissa for all your insurance needs!
I have had State Farm since the late 80's. Christine and her staff have kept me saving money year after year. I have been with her office for 9 years. Katie is one of the most knowledgeable office agents I have ever known. If you are looking for an incredible insurance office, please don't hesitate to call Katie.
I called Cynthia Vasquez to get my son added to our insurance after he passed his driving test, she was so nice and helped me with all my questions. She explained everything about adding him to our account. She has always been very professional and takes the time to explain everything. We love our State Farm!!!!
We have been with Christine for over 20 years and they have always provided such great service to us! Home, auto, and renters insurance. We have even referred family and neighbors to them and they end up saving money and feel the same way we do. They truly are a great agency and are here for their customers!
Christine Zenker, St. Farm Ins., has taken care of our insurance needs for 29 years. Her office personnel have handled everything that we have been through. Cars, homes, advice, - it doesn’t matter what your situation involves, “they” take on all and figure it out. I would recommend her for all your needs.
They worked with us to save over $120 a month on our Auto Insurance. We have 4cars and a teenage driver. They really worked over what we had to get us the best savings. In the past very helpful with our older daughter in the military to help with her coverage as she traveled. Fast and friendly service.
We have been customers of Christine's for 18 years and have always received great service from her staff. Katie recently assisted me with an auto policy change and was very responsive to all my questions. She efficiently executed the change and I couldn't believe how easy it was. Thank you, Katie!
Christine Zenkers is amazing! I have been with them for over 20 years and never had a problem with them! The office has amazing customer service! Cynthia and Crystal are great at their jobs and always willing to help in anyway possible, from getting me a better deal to giving me more options.
I have been a patron of Christine’s agency for many years. While it’s true I have never had to make a claim— she,(and her associates) have always done right by me. Professional, honest, and efficient. This is who I want by my side when something does go wrong. Thank you Christine and staff.
As my agent for the past twenty years, Christine Zenker and her team have provided excellent service through multiple house purchases, vehicle purchases, various claims and general questions. I would recommend her team to anyone in need of a helpful agent who always puts her clients first.
Every time I call with a question or a need, Christine and her team have been able to help me right away. They are all very kind and have the right knowledge and skill set to be in this business. I am moving out of Kingwood but am keeping her as my agent because the service is excellent!!
Through some extreme hurdles and a very angry me. Katie has been a hero in helping me deal with a total mess of a claim. Even with the difficulties with State Farm I have remained her customer solely on her teams willingness to provide the best customer service possible. Thank you Katie.
Since the purchase of my home in 2009, my insurance policy has always been with Christine. Over the years I have worked with many of her employees and they all have been great, specifically Katie. In the time of need, Christine herself was there to advise and help. Great service!
We are very happy with the great service we receive from Christine Zenker's State Farm Office. The entire staff is sharp and very responsive. I recently reached out to Katie Islas, and received the information I was seeking by the end of the day. Keep up the good work!
Christine, Katie and the rest of the staff are amazing and provide the best customer service. Whether it's questions about coverage or any changes in policies, they are available and always take care of items in a timely manner. I highly recommend this agency group.
6 Stars if I could! I have been a State Farm customer for over twenty years, through three different states, and Christine and her group in Kingwood are by far the best!! Simply Rock Stars of the insurance industry. Customer Service and follow through is top-notch.
I have been with State Farm for home, auto and rental insurance for years. Through accidents and natural disasters my State Farm team has always been there for me. Cynthia Vazquez was the last agent who assisted me and she was so helpful. I’m never disappointed.
We have been with State Farm for a very long time and we have been working with this office since moving here in 1994. Wonderful group to work with. Always extremally helpful, and always take the extra time to make sure you get the right information.
I just wanted to add a little post to thank y'all so much for always being here for our family and business through out the years. I believe we have been with State Farm for over 25 years now and so thankful for everyone there. Christine's
Very satisfied customer of 20 years, Christine and her entire team are very professional,caring and kind. They have truly been the first and last call in a crisis and have NEVER let my family down. I truly appreciate the entire team!!!!
We have been very happy with their services for over 10 years. Everyone on the staff has always been extremely professional, courteous, and helpful, and they've seen us through a lot of insurance need changes and life events with ease.
I have been very pleased with the quality of customer service, and especially the responsiveness and professionalism provided by Cynthia for my home, flood and new vehicle insurance policies written or renewed this year. Job well done!
My family and now I have been with Christine Zenker for the last 30 years with various insurance products (auto, home, life). Ms. Zenker and her staff have always been very professional and helpful. I would definitely recommend.
Have been with Christine for almost 29 years. First just cars insurance, but later cars and home. We are very happy with her office and her staff, especially Katie, have always been extremely helpful with immediate attention.
I first came to State Farm as my parents have been life long members of this quality insurance firm. I am now staying with Christine's State Farm office thanks to the prompt and quality service I have received from her group.
Have been a State Farm customer for over 25 years and with Christine Zenker’s Office for the past 17. Very friendly agents that have been taking care of any problems that I have encountered immediately and very efficiently.
We have been insured with Christine Zenker’s State Farm insurance agency now for 28 years. We have many different policies & have always experienced 5 star care every time we have needed care. Highly recommend this agency!
I have been with Christine Zenker State Farm for 14 years and this has been a wonderful experience. Everyone in the office is knowledgeable and ready to help! Christine and her Associates have been a joy to work with!
I have had my car and home owners insurance with Christine since 1994. We recently updated a policy and Cynthia noticed we were not receiving a discount for our alarm system. Thanks for bringing that to my attention.
Best customer service! Quick in responding and answering all questions. I had the pleasure of speaking with Krystal and she eased my mind with the concerns to switching to a new insurance company. Thank you so much!
Christine Zenker State Farm has served my family for over 2 decades. Chris, Anne and the entire team are proactive in assuring we receive all the discounts for which we are entitled. Customer service is top notch!
Christine has been my agent for 26 years. Christine & her staff have always gone above & beyond. If your looking for a State Farm agent in Kingwood or anywhere in Texas, I highly recommended Christine Zenker!
I've been doing business with Christine since about 2010. All the employees in her office are so friendly and are super quick to help me. They get things done. Thank you for being so great to meet my needs.
Christine and staff continue to provide the highest quality service, whether a big or small concern/question. Recently, I have been especially happy with Krystal's support (no matter how many times I call)!
I have been a customer of Chris Zenker's for over 20 year. She insures our home, business and autos. I have always found her and her staff to be knowledgeable and helpful with all of my insurance needs.
Great Customer Service! - Ask for Krystal!! She did a great job of taking the time to learn about our needs, review our current policy and make recommendations that SAVED us money. Super Job Krystal!
I would highly recommend this local office over any other. The staff are always prompt, professional, and very courteous. They always try to give me the best rate possible. Keep up the great work!
I have been a customer here for a while now and am never disappointed. I want to thank Cynthia for taking the time to help me and answer all my questions.Christine and her team are wonderful.
Great customer service, Cynthia is very understanding and super helpful with everything, I will continue to do business as well recommend friends/family to this location. I recommend!!
I love working with this group of people. They always answer my questions in a timely manner. Cynthia has been such a big help through getting my renter's insurance squared away.
This office is great and has excellent customer service, in particular Cynthia. She is always kind and willing to help and answers all the questions I ask. Highly recommend her!
Katie T Islas has been wonderful and so helpful with all things insurance! She has helped me in the past when I needed paperwork done quickly and I am truly appreciative of her!
Have had a big loss from the ice storm. State Farm covered everything we needed. Christine and her staff are TOP SHELF! Their service attitude and follow-up is simply superior!
This office is great! Have been using them for years despite moving out of the area. They just make dealing with all this complicated insurance stuff so easy and convenient!
Lilian and Melissa were great to work with! They did everything they could to get us the best rates on our home and auto insurance. I truly appreciated the time they took!
I've been with State Farm for 23 years and with Christine Zenker and her team for 4 years. Great team, friendly service, and very knowledgeable! Highly recommend them.
If your looking for quality insurance with highly skilled staff who actually care then look no further this is where your business and your interest is looked after.
Christine and her team have been very helpful, super responsive, and completely professional whenever I've had to call them. I recommend them as highly as possible.
Great customer service, I will continue to do business with them! Especially with my favorite worker cynthia, she always has a smile and makes me feel so welcomed.
Super friendly, great service and I saved so much money by staying with State Farm for my auto insurance after moving to Texas! I highly recommend this business!!
Moved to Texas 2 years ago, Christine and staff have been amazing to work with, always available to answer any questions with a detailed explanation …
Love this state farm locate. The staff and agent are amazing. Called and spoke with Krystal who was about to answer all my questions and was super sweet.
The whole team in this office is so helpful! They helped me refinance my car at a super low rate and filed my claim super fast when I needed it. Thanks!
Highly recommend this office. The customer service shown to me today by Cynthia Vasquez was superb. They’ve gained a lifetime customer, thanks again.
Was quoted and insured in under 5 minutes! The team was very helpful and I could tell they had my best interest in mind. Glad I went with State Farm!
Best customer service! Quick in responding and answering all questions. Got the job done quickly and provided a great rate! Definitely recommend!
Christine Zenker and staff are so helpful. I have been a client for 16 years and would never consider using anyone else for my insurance needs!
Lillian helped me so much by explaining my entire policy and what I am paying for and how it benefits my life. Thank you so much Lillian.
Client since 1992. Great customer service and attention to detail. Easy to work with, friendly and reliable. Always prompt in responding.
Cynthia, has been such a huge help these past few months. It is so nice to have a familiar voice every time I call! She is amazing!!!
Christine and Katie are the best! They're both super helpful when I have questions concerning my insurance. I highly recommend them!
Amazing customer service!!! Katie and Kristine are very sweet and knowledgeable! I will definitely recommend my family and friends!!
The staff is always friendly and has helped me greatly over the years I would recommend them to anyone looking for great insurance.
I can highly recommend this State Farm Agent and her staff. Krystal Allison in particular has been very helpful and professional
Been a customer with Christine Zenker and her staff for 30 years. They are the best! Always there when I need them.Thank you all
Great customer service . Everyone in the office is so nice and welcoming . Cynthia always helps me out and is always so kind !
Excellent, responsive service. The team is very helpful and able to ask the right questions to get you the coverage you need.
Outstanding, timely and personal service. My family has been working with this office for years. Would absolutely recommend!
My wife and I have been with Christine for more than 10 years and have always been satisfied on all of our insurance needs
The entire office is always helpful and patient. We have been with them for 20+ years and have never had a bad experience.
Great service and home town feel!!! Christine is the best!!! I like to work with Katie, she always goes above and beyond.
Very quick to respond to requests! Takes care of all problems and has the best interest of the customers in mind. Thanks!
WOW! The absolute best customer service this morning from Cynthia Vasquez. Highly recommend this State Farm Agency.
Cynthia V is sweet and kind and always helps me take care of my insurance needs . I recommend her anywhere I go
Katie Islas has been very responsive in helping me to finalize my Hurricane Harvey insurance claim. Thanks!
Christine and the team has been helping my family for years with great coverage. Can’t recommend enough!
Our family loves this State Farm. They always help us find the best rates!! We especially love Cynthia!
We've been with Christine Zenker's state farm since the mid 90's and always have gotten great service!
I love the customer service especially my agent Cynthia she always makes sure I'm always taken care of
308 reviews
11301 Richmond Ave. Ste K107, Houston, TX 77082