Armando who works at the Citibank off Mira Mesa not only deserves the huge amount of gratitude I have towards them, but deserves a raise, lunch, and employee of the month. I was quickly helped not only once but twice in a time of high stress, by Armando being KIND, professional, knowledgeable and patient. I was frantic trying to get a couple of things ironed out AFTER I talked to “customer service” in the phone, and got me not only answers but SOLUTIONS. From the bottom of my heart, thank you so much.

I went this morning and it was closed with no sign outside as to why. It had a sign that just said that they close at 2PM but that is it. The website says they are open. Total waste of time and gas. Also, in these times of Covid19 they only offer forbearance, not a mortgage deferral like Wells Fargo. Do your self a favor and open an account at another bank, this one sucks. I wish I could leave zero stars!

This manager didn't care that I needed gas money and stuck. I has a 10 000 dollar settlement check and refuse to help me in any way. Even after i told her that Melrose branch manager did not inform me that you dont cash anything over 5000. Don't give both branch business take your money elsewhere. Both managers should be fired.

The worst Citibank Branch that I have encountered . They have a lazy attitude and over promise/ under deliver . I have twice has to go to another branch because they were either too lazy to call me back .

I always get advice from Deven , he is very knowledgeable and patient to answer all my questions, thanks . A asset for the Citi bank . J Chang

Nice to see somethings haven’t changed! ~V.

Nice staff Corey was very helpfull

Great service, knowledgeable

nothing wrong