I only needed a battery change in a heart rate monitor for which I didnt have the tool to remove the back of the device. I left it and was called the next day. All done. New battery. Excellent service and very reasonable price. I felt I was treated the same way if I had bought a thousand dollar ring. That's customer service.

Worst return policy ever! I bought a G shock watch from city jewelry and tried to return it a few hours later the manager there wouldn’t return it because of a minor blemish on the strap that wasn’t visible. Blemish could have been there before I bought the watch. Never ever shop at this store, biggest rip off ever

My mother had a customized heart pendant designed by Peter and his father. Their dedication, strong work ethic and attention to detail was extraordinary, given the fact that it was made for sentimental reasons. She cannot thank them enough for a superior job well done!

Best bang for your buck in the city. Bought my wife's engagement and wedding ring from Pete. Other jewellers were trying to charge me almost double for the exact same thing. You won't be disappointed at the quality and value you get at city Jewellers

Inquired about having my MK watch battery replacement and watch band fixed. It was a quick service. Glad I went in. Happy with the service. And lady who helped me was so helpful and offer to clean my wedding engagement ring. Awesome service!

I wish I could give 0 stars! Just over 10 years ago my husband got my engagement ring there....after he proposed, my ring had to be brought back within a month as it was getting stuck on everything and the claws kept lifting. I got it back

If you need anything repair or create, please, don’t go to this place. I said this not because I have anything against their employee, but it’s more of they will steal, or switch your stuff with theirs. I gave them a pure gold ball to make

Amazing place and amazing deals if you are dealing with Pete but the short older woman working there is absolutely the rudest person I have ever met in my life. She made me feel so unwanted there and she went as far as to bash other stores

Went shopping for a necklace! Unfortunately the sales manager on site was extremely pushy, so i told her i was just browsing and would decide on the purchase another day, then she stopped showing me necklaces and told me if i wanted to see

Bought a pendant and chain from Polo Park for my son and after a couple wears luckily noticed the chain wasn’t properly soddered together. Brought it to the GC location where Pete and his team quickly fixed the chain in time for my son to

I have been dealing with City Jewellers for the past 6 years and have had nothing but amazing experiences. They have done two custom pieces for me and the latest one was stunning… above and beyond my expectations! I will continue to shop

I've been shopping at City Jewellers for the past four years and can easily say that I've always gotten what I'm looking for when I shop here. Prices are always better than large jewelry companies and the customer service is great. They

I just went to get a new bale put in my pendant, the one woman who helped me was very very nice and quick to put it on for me. However, the old woman working there was so completely rude (and she wasn’t even helping me!) and I’ve never

I ordered a custom white gold necklace for my fiancè. They took the time to help me pick out exactly what I wanted from catalogues. The piece is perfect and the customer service was A+. I recommend and plan to use them again.

Joke the guy a was dealing with I knew more then he did about gold I asked how much a 250g gold chain would cost he had no clue I left went to golden hand jewelry and no problems at all sorry but you lost a costumer

I've nothing but great experiences when buying jewelry here. They had a wide variety of jewellery to choose from. The staff was incredibly patient with me. They were able to educate me on

Good honest service, I will be back. Thank you for the help and choosing the longer chain and the pices symbol it was great like you. I will diffently tell my friends. Thank you again.

I took my husbands watch to have a new crystal installed and links taken out of the band. It was done quickly and he called to let me know when it was ready. Great staff and products.

I’ve been to this place many times ~ living in Nunavut and always travelling through Winnipeg. We tried to visit this store each time we were close by!! ( now back in Ontario )

If you’re looking for a watch, definitely go talk to Pete. I’ve bought some watches online, but really there’s no substitute for being able to try them on to find the perfect fit.

They fixed a keepsake and didn't exchange stones like another jeweler I took it too. If your going to exchange stones make sure you replace pink with pink not yellow

Great service. Great quality jewelry. Had custom jewelry made here and I am more than happy with the end result. Looking forward to having Pete work on my piece

They were very helpful, friendly and very patient with me. They gave me a good deal! Thank you to Pete and the two ladies who also helped me. I'll be back!

Best customer service ever. Asian lady working there helped me. I got birthday gift for my wife and first ever ear studs for me. Very polite and helpful.

Sent my son in to replace 3 watch batteries was told 15$-20$ each he was charged 30$ each. Called and was told that’s our pricing. Will not go back.

Fixed my automatic watch twice at a great price. Once, while the watchmaker was in, it took minutes. The other time I had to leave it for a week.

Great customer service and some of the nost flexible pricing in winnipeg definitely haply with my purchase

Prices can’t be beat, honest staff and always taken care of as soon as you walk in.

They always take great care of me and always extremely helpful

Hi quality merchandise and service. Highly recommend.