Vandenbergs Fine Jewellery is a Jeweler located at 1858 Portage Ave, Winnipeg, MB R3J 0G9, Canada. It has received 289 reviews with an average rating of 4.9 stars.
Monday | 10AM-5:30PM |
---|---|
Tuesday | 10AM-5:30PM |
Wednesday | 10AM-5:30PM |
Thursday | 10AM-5:30PM |
Friday | 10AM-4PM |
Saturday | Closed |
Sunday | Closed |
The address of Vandenbergs Fine Jewellery: 1858 Portage Ave, Winnipeg, MB R3J 0G9, Canada
Vandenbergs Fine Jewellery has 4.9 stars from 289 reviews
Jeweler
"By far the only place I will take my jewelry when I need work done"
"We had an amazing experience getting our engagement ring at Vandenberg’s! They made the process so easy for my fiancé"
"Vandenbergs was a dream to work with"
"I am about two years late here but I received services here for my wife's engagement ring"
"My husband and I came across Vandenbergs when we were starting the process of ring shopping"
By far the only place I will take my jewelry when I need work done. My wife's wedding ring diamond I bought from Applets over 15 years ago came loose. I took the ring to applets and was quoted 600 dollars in repairing the claw and plating work. I asked just for the claw to be repaired and they would not do the work without the plating. I asked for the ring back and the manager called me back and said they could put the repair on a payment plan and I informed them it was not the price but that I wanted the ring left in its original shape without plating. They would not do the work. So I picked up the ring and went to Vandenberg's and asked them to do the repair. I didn't even ask about plating. The staff there said no problem, it should take a few days and would keep me posted. I was called 4 days later saying the ring was ready for pick up. When I went to pick it up, the staff were friendly and very outgoing. To my surprise they repaired the ring and also polished it for under 80 dollars. I was told the plating was fine and no additional work was needed. I was blown away by the price difference. I highly recommend checking Vandenbergs out. 5 out 5.
We had an amazing experience getting our engagement ring at Vandenberg’s! They made the process so easy for my fiancé. We worked with Diane who was so kind and very knowledgeable. When we were looking at places to have the engagement ring made, we quickly realized how pushy some places were. At Vandenberg’s, there was not one ounce of that! Diane made us feel taken care of and brought our vision to life. The other stores also told us the colour of diamond we were looking for was impossible and not available at any suppliers. Diane brought in 6 amazing diamonds that were all stunning for us to choose from that fit our vision entirely. We really appreciate Diane and her knowledge and expertise. She communicated through email in a timely manner and always kept us in the loop as to what the next steps were. Her and Peter’s teamwork in creating a custom ring was amazing! We will definitely be going back for our wedding bands and all other jewelry needs in the future!
Vandenbergs was a dream to work with. My fiancee went to the store and after chatting with Peter they decided on a custom designed engagement ring. Being from out of province Peter made it easy for my fiancee by emailing him updates and sending him the wax replica prior to having the ring created to make sure it was what he wanted without having to travel back into the city. The ring is beautifully crafted and Peter guided my fiancée along with the process. Same experience with our wedding bands. Peter was great with assisting and inputting details for designing my band. I couldn't have asked for a better experience. Everything was very reasonably priced, exceptionally fast and now I get one of a kind rings that you won't find in any chain jewellery store! Couldn't recommend Vandenbergs enough for any jewellery purchase!
I am about two years late here but I received services here for my wife's engagement ring. I went into Vandenbergs with the hopes of getting an engagement ring for my wife. I was helped by Diane who was an absolute sweetheart of a lady. She was extremely helpful and patient and was very much invested in ensuring that I got exactly what I wanted for the price that I named. After several back and forth, we were finally able to get a custom-made diamond ring which still draws people's eyes to it to this day. Diane made sure I got the best service and best ring possible and for that I am still thankful. I have recommended this place to all of my friends who had been in the market for jewellery and I know of at least one who went and got their engagement ring here as well. Thank you, Diane, for your help back in 2019!
My husband and I came across Vandenbergs when we were starting the process of ring shopping. Right away we loved that it was a local, family-run business. They have a huge array of beautiful jewellery in-store and were able to custom-make the engagement ring and wedding band of my dreams. They really went above and beyond to make me happy - and it doesn't go unnoticed. My husband loves his band as well. We really appreciate the personal service and they are always so friendly. The quality of their jewellery is top-notch and we have bought several gifts from there as well. They are our go-to jeweller now! Esther also makes wonderful cookies which is definitely a sweet treat when visiting (pun intended)!! Thank you to everyone at Vandenbergs!!
When I lost the diamond out of my wedding set I was devastated. After doing some research I decided to take it to Vandenbergs as its a business in my community. They are not only affordable but have exceptional customer service. From the moment I walked through the door I felt welcomed. Marlene not only made me feel welcome she did not dismiss my anxiety over losing a diamond from my set. They remained in communication with me every step of the process. The repair process was seamless amd I recieved my set back earlier than expected. They did such a tremendous job my family thought I had bought a new wedding set!!! I would highly recommend this business. It has been a pleasure to do business with genuine people!!!!!
I had the fortunate experience of having Diane guiding me through the intimidating process of picking out an engagement ring for my now fiancée. She was very attentive and receptive to all questions and concerns every step of the way. She was very prompt in her responses via email and also communicated discreetly in order to maintain the important element of surprise. She worked quickly and had found the right diamond within 24 hours. The results speak for themselves, my fiancée now has an engagement ring she is proud to share with the world. I would recommend Vandenbergs for any and all jewelry needs. I had an experience that exceeded all of my expectations and would definitely seek them out again.
5/5 - requested a specific item: perfect - requested completed date: perfect - stayed within budget: perfect - Were interested, helpful, and easy going - price stated was the price stated - did not attempt to sell me anything else besides the product. They did however provide me with the necessary info post purchase for things such as insurance and the appraisal which is great as i did not want to deal with salesman tactics. - they do text and e-transfers which makes things simple. Customer service: perfect ________________ They are genuine and helpful. Esther handled my sale and was a warm hearted lady. I'd highly recommend them. I've been to a lot of jewelers and most were just car salesmen.
My engagement ring was a size and a half too small for my finger, so I wanted to get it resized. Took it to a few places in the city only to be told that they couldn't work on it because it wasn't a diamond, or it wasn't something that they sold and therefore could not replace if it got damaged. I looked at some reviews and decided to try Vandenbergs. I just got my ring back today and to say that I am happy would be an understatement! Not only does it fit perfectly, but they also matched the wood engraving on the metal piece they added in! Also, the quote was much lower than I was originally quoted, so that was a pleasant surprise. I highly reccomend going to Vandenbergs!
My girlfriend and I got a custom engagement ring made here, and it turned out absolutely amazing! Peter and Esther went above and beyond to help us with finalizing a look that suited all of our needs. It was a very intricate design that their goldsmith did an excellent job on. Peter sat us down to layout the financials of numerous diamond and band possibilities so that we always knew what each part of the ring would cost us. Very friendly and also remembered us by name whenever we came in to talk about the minor details of the design. We will definitely be coming back to them for the wedding bands and any other jewelry!
Absolutely thrilled with my experience. I called one morning because i had a ring stuck on my finger. They were so kind and helped me cut it off at no cost. And i figured. Well heck, I'm losing one ring, but I've got others I've been meaning to get looked at. So i took a chance on some very sentimental pieces, not knowing anything about the company. I had one ring resized and reshaped. And another, the stone was loose. They both came back better than ever, i didn't even know they could shine so bright. I left with a huge smile on my face. The whole experience has been an absolute pleasure. Thank you to the whole team.
Super late review but here it is. Back in January, I had a last minute decision to propose to my now fiancé 2 days before our trip to Mexico. I went to Vanderbergs not knowing anything about engagement rings. Thankfully, Elliana was there to help me out to pick out what I thought the best ring my fiancé would love. She showed me several options until I’ve found the perfect one. I’m glad I got the help I needed because my fiancé absolutely loves it! It was a bit big initially, but we got it resized when we got back and now it fits perfectly. We’re most likely going back for our wedding bands as well. Great service!
Esther and Peter are lovely! I'm pretty young and tend to find most jewellers don't pay attention to me and dismiss me but they are super welcoming and helpful! Love going there as they have a nice comforting environment that isn't intimidating. They have done a great job helping me repair my jewellery and I'm currently in the process of designing a ring with Peter. Love it so much so far! If you're looking for something in particular but don't necessarily want it custom, Esther does a great job at finding it :) I now go there for all my jewellery needs and will keep returning for as long as I'm here in Winnipeg!
Vandenberg‘s Fine Jewellery experience … Appraised as a Cut, Clarity and Weight of soulful infinite love, kindness, passionate, knowledgeable, professional brilliance! Thank you: Stewart’s Horology for drawing me in to get the battery of my watch changed. Esther for your pleasantry greeting me through your doors. Peter for your calming reassurance and execution of a wedding ring that surpassed my vision. In addition, Esther & Peter thank you for sharing your connections to a commissioner and photographer. You truly shine your diamonds in-store and beyond. In gratitude & celebration, Debbie & Michael
Vandenbergs use of modern day technology made my experience completely painless. The loss of my wedding rings was upsetting but from the comfort of my home and the use of their website, text, email and meeting them in person, I found them to be highly responsive and compassionate. I’m now the proud owner of a beautiful diamond ring that will be a conversation piece for years to come. Their competence, kindness, and no pressure attitude makes it very easy to recommend them to all my family and friends, and to those reading this review. You would not be disappointed.
Peter, his wife, and staff were all awesome and so patient. They took the time with us to make sure we were able to achieve what we wanted from re designing some pieces into our own. They were very generous in helping us achieve a price point with giving different options to stay within reach. A grad present for my daughter along with a memory piece for myself to pass along to her when the time comes. We are both excited about our pieces and cant wait to show them off. Thanks again for your patience, thoughts and time, your customer service went above and beyond.
Was quoted $15 for a repair, now it's $85! I concede that $15 was too low a price for my repair. But I feel that despite my questions, I didn't get a straight answer. I don't mind paying a fair price, but the discrepancy between quoted price and invoice price was never explained. Update: this store honoured their pledge to repair the chain at no charge. They explained their error in full, and apologized. I would say that the true test of customer service is how they handle complaints. Vandenbergs should be proud. They have earned my respect and trust.
We had a wonderful experience at Vandenbergs. We went to other jewellery establishments in the city for our wedding rings, but finally found the best here. Our rep, Diane was very knowledgeable, professional and friendly . We need to do some modifications to the ring, they sent us photoshopped images to make sure we like it before finalizing. And I don’t have to go again and again to make changes. Diane was very responsive over the phone and helped us to her best. Thanks for every effort. Highly recommend Vandenbergs!!
I highly recommend Vandenburgs Fine Jewellery for ALL your jewelry needs!! I have had appraisals, repairs, resizing and engraving. Esther has remade and created necklaces and earrings for me. My son and daughter in law bought their hand made engagement and wedding rings. Their store has the finest gems down to beautiful costume jewelry. Prices very reasonable and customer service is personal, cheerful and fun! A must see store for anyone looking for that special piece of jewelry. You will never be disappointed.
Big fan of Vandenbergs. Shopped Saturday morning, December 08, 2018. Extremely friendly and helpful owners and staff. No line-ups. They served me a cup of coffee and I then purchased Christmas gifts for 5 people on my list. Beautiful items at all price points. Particularly like Olive + Piper tassel earrings and vintage brooches which are all over social media. Advent train promo is cute and fun (first customer of the day gets to open a drawer on the Advent train for a cute and sparkly gift). Will be back!
I looked on the winnipeg reddit for recommendations of good local place to get an engagement ring and many people suggested Vandenbergs. They were right as over the course of a few months and looking around a lot I found Vandenbergs to be most down to earth and reasonable of the places I had been looking; didn't pressure me at all and helped me get something perfect. Thanks to Diane especially whose recommendation in the end actually helped me pull off the proposal properly lol.
Vandenbergs has wonderful service. We were able to chat via text message with Esther and get a price/quote for the ring we wanted. They let us know when it was coming in and wrapped it up beautifully. I have to go back to get a silicone insert because it's sliding on my finger (my fault) or get it sized and they've been wonderful about that too! Other places were extremely pushy and just wanted a sale. Highly recommend them and will go back for any future purchases. :)
I chose Vandenbergs for my custom made wedding band because they came highly recommended by some friends of mine. Peter did an excellent job of creating a wedding band that fits perfectly around my unusually shaped vintage engagement ring. I wanted something that would complement my ring without detracting from its unique look, and the result was a lovely, understated gold band that perfectly shadows the antique diamonds. Thank you Vandenbergs for your excellent work!
We were recommended to visit Vandenbergs from a friend of ours in Winnipeg and it's been nothing but an unreal experience. Between the customer service and selection availability we have been beyond thrilled. With limited time to our wedding date, Diane has went above and beyond to get us the rings we wanted with plenty of time to spare! Thank you Vandenbergs for the great service, we will definitely recommend to others and be back in the future!
Wonderful experience with Marlene and Peter. Marlene found the perfect match for my vintage pendant watch in for repairs and via telephone she led me through the watch repair process after my visit . Peter explained his appraisals of my two rings and discussed some of the decisions to be made with possible custom designs. Worth my trip across the city. Looking forward to many visits in the future - from ring sizing to designing a custom piece.
I loved my experience here! I purchased both my engagement and wedding ring here. The customer service was above and beyond, the atmosphere is quiet and relaxed, and the jewelry selection was wonderful as well. I was easily able to find the right piece both times and the wonderful staff allowed me to make payments to ensure I went home with exactly what I wanted. I highly recommend vandenburgs to anyone :) thank you so much!
Peter and Esther are an absolute joy to work with. They helped me design the perfect engagement ring and months later, they designed the perfect wedding band. So perfect that I started crying in their store (so embarrassing. Haha) I was super nervous about such a large purchase but the staff is so warm,friendly and inviting that those nerves were calmed instantly. I would not hesitate for a second to recommend VFJ!!!
Peter & Esther are both incredible to work with. My husband and I came here with a tricky design for an engagement ring, and Peter worked hard to make sure we had a design which was not only what we asked for, but something that would be structurally sound and worth our financial investment. As Peter was taking care of our rings, Esther helped me to find some lovely wedding jewelry. We loved our experience here!
Absolutely one of the best jewellery stores I've been into in Winnipeg if not the best ! Their customer service is amazing their products are outstanding. As a customer I feel really appreciated when I'm in there I've been to one famous jewellery store chain in Winnipeg and the staff didn't even look at me for 10 minutes while they chatted amoung themselves but at this jewellery store you get instant service!!
Check your rings ladies, they can become too small before you know it. The lovely people at Vandenberg's thankfully managed to cut my rings off(at no charge) which had become too tight. I will definitely be going back to get my rings resized when my finger has lost it's squished look! My rings are all put back together and they look like new! Thanks very much to Marlene and the staff at Vandenberg's Jewellery.
I came into Vandenberg’s not knowing where to start with engagement ring shopping, and they politely and accommodating introduced me to the world of jewelry design. They patiently worked with me and my fiancé through multiple consultations and design reviews. Not only did I get more than my money’s worth in that regard, they were warm and welcoming. Overall an excellent experience, with good people. #buylocal
Dropped my wedding ring off to be resized a couple weeks ago. It was completed ahead of the estimated date, under the estimated cost and I don't think it shinned this bright when we said "I Do" 26 years ago! ( I felt a little guilty when Marlene handed it to me and I said " that's not my ring - it is too shiny" The look on their faces - I guess that's not a funny thing to joke about in a jewelry store)
I am disappointed in the professionalism at this jeweller. You ask them to do one thing during your first visit ...”oh yes, we will update the current information” Went in today and nothing was removed from previous visit. As I was purchasing my product I felt sick to my stomach knowing I shouldn’t buy it! I’m on the fence whether to take it back. I wouldn’t recommend anyone to go to Vandenbergs.
Marlene and the team at Vandenbergs were so kind and helpful! My fiancé and I came in with no idea how to navigate buying wedding rings, and we left with exactly what we needed and wanted! They even ordered in my wedding band so I could have exactly what I envisioned. I also got my engagement ring resized there, and they did a great job. I can’t wait to wear these rings for years to come!
The engagement ring shopping experience at Vandenberg’s was outstanding. From the moment I walked in, to the day I picked up the ring, they seemed to genuinely care. They made a potentially intimidating experience very easy. The engagement ring could not have turned out better. My fiancé and I both love the ring. If you are looking for an engagement ring, I highly recommend Vandenberg’s.
Vandenbergs is a truly wonderful place. The staff and owners are caring , friendly people who do their utmost to fulfil the wishes of their clients. The ring and pendant that they designed for me are beautiful! I have purchased a few other pieces from them and have had some of my pieces appraised. The service has always been excellent. I highly recommend this establishment to anyone .
Beautiful experience! Vandenbergs staff are friendly and professional with the perfect mix. I had a string of pearls that belonged to my grandmother. Not only did they do an immaculate job in the restringing of the pearls, the cost was 1/4 of the price originally quoted. I will only go there with all of my jewelry needs. Thank you for the amazing experience and chit chat.
I have NEVER received such awesome service at a jewelry store as I have with Esther at Vandenberg’s Jewelers. She has gone above and beyond to satisfy myself, my mom, and my friend with their wedding set. She was very sensitive with the jewelry I bought mom with my brother’s ashes enclosed in it. I recommend this jewelry to anyone and everyone! They will not disappoint you ❤️
As a younger adult I felt very intimidated going into such a fancy establishment but the staff quickly made me feel welcomed and comfortable. The service was very professional and the products are high quality. They aim to satisfy what you are looking for and will look until you are happy. More than happy with service and product. Would give 6 stars if it was possible.
Peter and Esther are a very intuitive couple when it comes to the wants and desires of their customers. We have been their customer for many years and they have not failed us once. Although this business deals in gems the true gem is Esther when it comes to customer relations and it is obvious Peter knows that. Their motto: "You dream it. We make it." is very apropos.
Diane was so wonderful since the moment we came in! She is very kind, knowledgeable about the product and has consistently provided excellent service. We really enjoyed her help and expertise and we look forward to seeing her in the future. Vandenbergs has excellent quality jewelry and would recommend to anyone. Thank you, Diane!! :) Chantelle & Pierre
This family company always continues to amaze me! They are so kind and thoughtful and above helpful! The owners, Peter and Ester and their entire staff always give 110% to every customer. I feel so welcome and cared for, like part of their family, sort of speak. A local business in St. James with the biggest hearts!:) Thanks so much …
Marlene and Peter gave us excellent service when we purchased new 20th Anniversary rings. My husband's was a custom design and it is gorgeous. Fits perfect. Excellent pricing as well. Vandenberg has such a beautiful display of beautiful unique jewelry that you don't see in other stores. Highly recommend you check them out for your next purchase.
Love the store, and the people who own it and those who work there. Everyone is so helpful in helping to choose a perfect gift - even if the gift is for me. A very gifted jeweler who took on a resizing task that even the original seller would not attempt. Because of his talent, I now proudly wear my late husband’s wedding band.
Some very unique items to be found compared to other big box Jewlers. Fantastic friendly service and worth the visit. They have really gone out of their way to ensure I find the diamond and ring to fit my taste and budget for an upcoming gift. I've edited my review from 4 star to 5 after the amazing personal service given.
We have only amazing things to say about Vandenberg's! Diane is incredible - she helped us create two custom wedding bands that incorporated all the details we were looking for. The service was phenomenal, very reasonable pricing and they were quick to finish our rings. I would trust them with all our jewelry!
We received excellent, personal service at Vandenbergs and found the perfect ring! We were so impressed by the knowledge and kindness of the owners. They are very professional and made us feel at ease. We are so excited to begin our marriage with a beautiful ring that represents our relationship! Thank you!
I have gone to Vandenbergs over the years to get Medical Alert peices. All 3 were exactly what I’ve been looking for. Being able to customize it was fantastic, and the selection can’t be beat! I will definitely continue to go to Vandenbergs because I know I will get friendly service and fantastic jewellery.
Had an excellent experience dealing with the people at Vandenbergs! They went above and beyond to locate the right diamond for our engagement ring and then went through the process of customizing the ring to make the entire process accessible and easy to understand. I would highly recommend them to anyone!
After going to a competitor we ended up going to Vandenberg’s the staff are very knowledgeable and were able to use our original diamond in a new setting which was perfect. Peter gave us a price for the new band and when we went to pick up our ring it actually came out to less than what he quoted us!
The team at Vandenbergs are amazing! I recently had some custom work done. Diane was excellent to work with. She was very accommodating during the whole process, and it felt like she really cared. Peter did amazing work with the design! I highly recommend this Vandenbergs for your jewelry needs!
I bought an engagement ring for my fiancee here. Peter and Esther were very welcoming and accommodating. Peter managed to find the best diamonds for us within our budget, and Esther was very attentive to our questions and needs throughout the process of our custom order. Thank you for your work!
Just got done shopping at Vandenbergs Fine Jewellry. Found the perfect gift in just minutes. The staff was very friendly and helpful, and there are some fantastic pieces on display. I’m looking forward to shopping there again in the future. You can’t go wrong taking a look in their store.
First time there. Thank you so much Marlene for the wonderful experience . Looking forward to doing business with you in the future. Highly recommend.i have have appraisals done, and two custom ring made from my own diamonds.the results were beyond my expectations. Absolutely stunning.
Just got my custom wedding band back today... I could not be more thrilled with how it turned out! Peter and staff were so friendly, welcoming and knowledgeable. I felt cared for from the moment I walked in the door on day one, to the moment I left with my ring today. Highly recommend!
Purchased an engagement ring from them, it was great service from the owner and she was very good at communicating with me during the process. I would totally use them again and recommend them to anyone looking for someone who will go the extra mile to get you exactly what you want!
Peter and his staff are so friendly and welcoming. I designed a custom ring with Peter's help and it was such an easy and fulfilling experience. Their knowledge and understanding, along with their great service and expertise made the process both stress-free and exciting. Thank you!
I had my wedding ring and matching anniversary band designed and made at vandenbergs. I love them so much! I was given options for the initial design and was very happy with the results! Over 11 years happily married and I still stare at my gorgeous diamonds in awe! Thank you!
I had an amazing experience with the staff at Vandenberg’s. I went to every other jewelry store with my Fiancé to find our rings, and we felt the best with the quality of product and service that Vandenberg’s offered us. Amazing work on custom rings as well, thank you Peter!
Great service and very knowledgeable staff. They repaired my engagement ring in a timely and reasonably priced manner! They were very transparent about the repairs and pricing. They kept me up to date of any repairs. Would recommend for any of your jewellery related needs!
Highly recommend this business. Went to several other places shopping for a ring and I chose the right place in Vandenbergs. Diane took the time to help me make design decisions and kept in constant contact with me. She made the process easy and the result was perfect.
We had a wonderful time shopping for the perfect engagement ring. The store owners are very nice to deal with and they really know their stuff, and their jewellery is mesmerizing to look at. In the end we walked out with something that was beyond what we expected.
I had gotten a shadow band for my engagement ring and it was beautifully made and both my ring and wedding band were so clean afterwards. Thank you Vandenbergs, for sizing and taking care of the jewellery and designing my wedding band. Props for the great work!
Diane was incredibly helpful. She did a fantastic job taking me through the entire process by answering all my questions thoroughly, answering others I didn’t even know to ask, and never rushing/pressuring me while doing so. Very positive experience! Thank you!
Never had trouble finding exactly what we wanted for both the engagement ring and wedding bands. Either they’ll have something you love or they’ll make it custom. Service is polite, genuine and you won’t feel pressured. Wouldn’t tell you to go anywhere else!
Great people! Went to Appelts for my engagement ring and then Vandenbergs for my wedding band and it was night and day different service. Was really impressed with Vandenberg and how they accommodated me and the prices were great as well. Highly recommend
It was such a wonderful experience dealing with Peter and Esther. They are so kind and easy to work with. I explained my vision for a custom ring, and the end result was stunning. Definitely exceeded my expectations. I would highly recommend Vanderbergs.
Phenomenal customer service. Will try their best to accommodate any preferences. Not just like any another jewelry store out there looking to make a quick buck off of you. Would 100% recommend to anybody interested in purchasing or customizing jewelry.
Had a wonderful experience buying our engangement ring. Peter didnt push me to the expensive options on rings, instead, he helped us find the style that I liked but still stay within budget. I ended up with a gorgeous ring and my fiance’ loves it.
Great experience, being younger in a jewelry store they typically don’t treat you very well. They were very nice and respectful, authentic with idealistic pries, would recommend. Will most certainly be back! Marlene assisted me and was very nice.
We really loved our experience shopping here! Marlene was very helpful and we found some beautiful pieces for my upcoming birthday. High quality products, great atmosphere and friendly staff. Highly recommended and we will definitely be back.
Had my wedding / engagement rings cleaned and re-plated as well as an appraisal completed. Super happy with how it looks, and they had it finished quickly and for a reasonable price. Very nice customer service. Would certainly go back again!
I cannot thank Vandenbergs (specifically Diane) enough. They helped my fiancé knock my engagement ring out of the park! I am so in love with it and my fiancé said they were a pleasure to work with. We will be recommending them to everyone!
Vandenbergs Fine Jewellery did an amazing job on replacing the diamond and making an alteration to my wife's wedding ring! Their service was second to none, and the workmanship was beautiful. A great price too. Thanks, Esther and Peter!
Excellent service, you know that you're not just another customer here. Had a beautiful custom ring made that we are so happy with! Peter won't be happy until you are. Highly recommended and will be back for any future jewellery needs.
The staff at Vandenbergs are absolutely the best! They handled my request, to help my daughters pick out a piece of jewellery that they would enjoy wearing, beyond my expectations! It was such a pleasure to do business with them!
Diane did a fantastic job helping me pick out the perfect Diamond and ring for my engagement. Everyone in the store was always so welcoming and friendly. I would recommend vandenbergs to anyone who is looking to buy jewellery :)
We’ve had nothing but great experiences at Vandenberg’s, from the process of creating a beautiful custom engagement ring to choosing a matching wedding band. They are a pleasure to deal with and we would highly recommend them!
We are getting my engagement ring made and we have had nothing but an amazing experience. The staff are extremely friendly, welcoming and professional. I am excited to get my custom engagement ring! I would highly recommend!
Bought my ring from there . And they wanted to charge me to resize… also when we got it the diamond fell out luckily found it. But they still wanted to also charge us for that to put it in… when I had it for a couple days….
I had a new item made from family jewellery that was very important to me. Esther was kind and sensitive and gave me excellent advice. The goldsmith did beautiful work. I am deeply pleased with my keepsake and the process.
They were friendly, knowledgeable, helpful and when they didn't have the correct battery for one of my watches, they gave me the battery's number and where I could find it. I recommended them and will go again. Rick Ranson
It was a true pleasure working with Vandenbergs to achieve the personal touch, care, and attention to detail that I'd hoped for, from start to finish. They are absolutely who I will approach for all future projects!
I had a truly great experience having a custom engagement ring made at Vandenbergs. Excellent customer service, the end product turned out better than I could have imagined, but most importantly my fiancé loved it.
Lovely shop, lovely people, beautiful pieces! The grounds are an absolute oasis, as is the shop! Just wonderful! I’m so glad I needed to have a watch battery replaced so that I could discover this wonderful place!
Love going here! Beautiful jewelry and amazing customer service. I keep going back for all customisations and alterations because they're so amazing! And they send my husband and I an anniversary card every year!
Diane was very helpful throughout the process. She put me at ease when I felt overwhelmed by the options. Not only did we get a beautiful set of rings, but we felt like we got something specially suited for us.
Excellent customer service and knowledge by the staff. While the goldsmith was not onsite they repaired and beautified the rings brought in to look like the day I received them. My wedding set looks so amazing!
Terry and I went there for our wedding bands. Esther the lady was really awesome to help us with the decisions! The place they have is very beautiful! Love going there! We are exciting to get married!!! …
I recently visited Vandenbergs to get a custom engagement ring . The staff was extremely kind, helpful, and worked with me to create a beautiful ring. The craftsmanship was more than I could have hoped for.
Excellent overall experience. Beyond satisfied with the work. Both were very accommodating in my schedule and design. Glad I didn’t purchase a ring from a chain store and I know my wife is too! Thanks
Thank you to Esther and team for a great customer experience. I especially appreciated the ongoing communication via text for the status of my repair and resize. We will be repeat customers for sure!
Fantastic service. Very knowledgeable Esther and the other ladies take pride in providing solutions. Customer service the way it was meant to be, very rare in today’s world of automation. Thank you
Peter did a wonderful job repurposing my old pieces into an amazingly beautiful new ring. He was very easy to work with & the result is better than I could have imagined. Love my new ring!!
Amazing people to work with. Professional, courteous and prompt. Beautiful and high quality jewellery. If you are considering an engagement ring then Vandenberg's is a must to check out.
This is a great salon with an exceptional service.They care about clients and are ready to go beyond. I would recommend it everyone. Their variety of jewelry options is just amazing!!!
Highly recommended, i had my partners ring repaired and diamond reset. The quality of workmanship was excellent. Kudos to the owner for hiring extremely helpful and polite staff.
Had my engagement ring re-sized and the claws fixed as one was not touching the diamond. Staff are very courteous and friendly. I recommend Vandenbergs, I will certainly return.
Always a very pleasant experience! Reasonable pricing for repairs. Esther is very welcoming and attentive with an obvious appreciation for beautiful jewels! Lovely showroom too.