My wife and I literally just came here as a recommendation to the previous owner of a kitten we bought, and they bought the kitten package form Colina. This includes the shots he would have needed and a physical examination, including an ear exam. Well 3 days after his FIRST appointment we received our kitten, and there was evidence of mites and we have photo evidence with a timestamp. We set up his second round of shots and asked if we could get the exam fee-$45, waived since they didn't catch the mites the first time. The vet tech understood what I asked for and said that even if the fee was waived, we would still have to pay for treatment which was a given to me and my wife. Well a few minutes after our kitten was taken back the vet tech comes back out sand says that even though we have a photo with evidence of possible mites, it wasn't "scientific evidence" which sure, we don't have a slide with a mite in it, but we know what mites look like. so they weren't waiving the fee. Okay, whatever. we'll just go somewhere else. What really irritates me is that face that our kitten was only in the vet for about 5 minutes when he came out and the tech said "you're all good to go" with NO paperwork. so my wife asked for a copy of the paperwork just to know what was done, and if/when we do take him to another vet they can know what was already done. It took approximately 15 minutes for them to come back out with the records. My kitten was in the vet for a shorter amount of time than it had taken the tech to come out with three pieces of paper. which astounds me, seeing as how the papers should have come out with our kitten. We will not be coming here again, and I hope everyone else has a better experience at Colina Veterinary hospital.

Was told a 3 hour wait which is already pretty hefty for an "Emergency" my husband and I and our puppy were waiting very comfortably in the car with AC and literally just chilling, then we were called to go into the little tiny room where it was hard to breathe(super hot )in there only to wait like four more hours. All the while my very injured puppy laying on a metal slab super uncomfortable, she was being such a good girl. Once you're in the room the employees pretty much ignored us, no one checked in on us, no one asked us if we needed anything, literally just sat there listening to doors open and close for 4 hours once in the room. My husband is literally one of the most patient people I know and even he couldn't stand it anymore.In the end unfortunately I could not afford the $2,000 bill they were trying to give us, I personally don't have 2,000 bills to hand anyone. No payment plan available and they literally looked at me like I was crazy for asking. All in all it was a horrible experience I will never go there again. I guess I can thank them at least my puppy got antibiotics and now I know where not to go if ever there is an emergency ever again.

This vet is hands down the least helpful vet I've ever come across. The lady who answered the phone quickly interrupting me once I said that I was a new client and shut me down and hung up on me. She was rude inattentive and she was probably the worst front desk woman I've ever talked to. I would not recommend this place to anyone just by the way that the woman answered the phone and by how quick she was to shut me down and not even ask me a single question or help me. I have a puppy and he has medical issues and I really need help figuring out my best option and most affordable option, and she couldn't even help me or refer me to anywhere she just straight up hung up on me and said there were no new customers at this time that they're taking. WHERE'S THAT HANDS DOWN 100%!!! DON'T BOTHER CALLING THEM BECAUSE THEY'RE APPARENTLY NOT TAKING ANY NEW CUSTOMERS ANYWAYS. TERRIBLE TERRIBLE SERVICE.

As other reviews have said, don't judge a book by it's cover. The location is a little sketchy on University and the abandoned building on one side and the suspicious massage parlor on the other don't make it seem on the up and up, but the service was EXCELLENT. I took my cat there to be fixed and the staff was very friendly and helpful. They had her in an out in only a few hours and everything looked perfectly fine. The vet made both my boyfriend and I feel completely comfortable leaving our princess there. They also only charged us $120 for the spaying, a micro chip, and pain meds, which for college students is very affordable. Don't let the location turn you away, I will be using this place from now on for my vet needs :)

Was originally told the on the phone that the first vet visit exam was free when I made an appointment because we were new. Which they charged me $65 which is ok, but all they did was weigh my dog and comb her tail hair with a cats flea comb to see how many fleas she had which she didn’t have any. That’s the exam? And when I brought it up to the receptionist attention she said that’s the exam . if you want us to do a different exam you have to let the doctor, I have to let the doctor know to check her heart ears, lungs and eyes. I thought that was part of an exam! We will not be back

Even though the neighborhood is not the best part of town, I could not be happier with this place and staff! The doctors are honest and never try to up-sale you for additional services, unless necessary. The girls upfront are really sweet both Wendy and Jennifer. Wendy was really helpful and Jennifer had the nicest smile on her when holding my cat. My kitty was actually nervous on the ride to the clinic, but relaxed after Jennifer handled her. I am definitely going back!!

Took my Girlfriends Guinea pig here because his breathing was irregular and he probably had a respiratory infection. We were in and out of there in no time at all. The staff was extremely friendly and provided fast service. Dr. Guajardo knew what he was talking about and explained everything to us clearly. The pricing was extremely reasonable as well and we were given the medication there as well (talk about convenience). 5 out of 5, Thank you very much!!!!!!!!!

Unfortunately my first experience at this vet was to put my beloved dog to sleep. I knew it was time and I reached out via email to see what they offered. I wanted to be there when he passed and some vets charge a premium for that. They responded quickly and with great compassion. The staff was beautifully kind and it was handled so gracefully and with incredible care. Pricing was exceptional. I've already recommended Colina Vet hospital to neighbors.

This place is absolute garbage. The bandaging on my pets wounds fell off in just a few hours after we took him home. The place booked their own appointment for us to bring him back to remove his bandage a week later. We of course had no need for this...since it fell off immediately. They billed us for $25 dollars for cancelling an appointment we didn't make and now we are on their "Refuse Business" list! There's way better places. Keep shopping.

We brought our pets here for over 20 years and it’s sad how badly this place has deteriorated. The office itself is very dirty. The front office staff is outrageously and aggressively rude, there is no compassion in a place where there should absolutely be at least a humane amount of consideration. My cat died in the car on the way to Colina. Their reaction was,”That’ll be $30 unless you want the ashes.” Does’t get much colder than that.

Hospital is pretty run down and not very sterile looking. Picked up a friend's pet for them. Staff seemed to be okay. I would just be concerned if I were to take a pet of my own there based only on the appearance. Normally I do not judge on t looks alone, but when it comes to the health of my pets, I would probably pass. This is not a review on the actual care, it could be very good.

Not to sure if I can give 5 stars. I had our 3 pets/dogs spade & neutered, chipped, vaccinated, groomed, and dental cleaning. One of our pets did not heal very well. I took her back but the doctor acted as if everything was ok. It doesn't look ok. So the jury is still out. Other than that, I'm pretty happy with the dogs being cared for by Colina.

Caring pros, great office staff, low office visit fees. My pup gets cold laser treatments that cost less than another practice in the area that offers "low-cost treatment packages"! Not much to look at, but don't let that fool you. Cool bearded dragons on display. in the waiting room. Ample parking in back. Near 4 bus lines.

Every time I use Colina they're very personable, their team is always there to help you and is one of the easiest vets to work with. They care deeply for the animals and provide great care. The front office staff is always in a good mood, they try their best to answer any questions they can. I love this place.

I have been there a couple of times. The ,vets are friendly and handled my ten year old cat very well. He was able to calm my male cat and put me at. ease also.The clerks were helpful and informed on products needed for.my cat. I will be returning with my cat Neko Again. I rate them with 5 stars.

Dr Jesus Guajardo is compassionate to our family needs. He understands our pets are family and to be treated with the utmost professional care. We are forever grateful to have been a part of his community in caring for our beloved family Thirty year relationship is beautiful and truly appreciated

Omg best Bet you will ever go to!!! The staff & Dr. are amazing. They work with you I make you totally understand exactly what's going on. It was amazing to finally find this Very Hospital. I must say posh pets grooming on Broadway Lemon Grove refered us to them. Thank God. Love this place!!!

I've been taking my pets here for nearly 14 years. Highly recommended! Update, lowered from five stars because of a certain repeatedly rude receptionist. Rude enough to drive me to find another vet. The past two years I changed to Lemon Grove Veterinary Hospital and find it more friendly.

We LOVE Dr. Gujardo! He has been our family vet for 20 years. Referred many to him. He is kind, gentle and very reasonably priced. I worked at a vet hospital for years and feel he is very honest and never tries to oversell. The staff have always been friendly too.

Doctor guajardo is superior in diagnostic and genuine caring for our pets. His prices are competitive yet affordable. I highly recommend this Vet. I don’t think he is accepting new business but it worth the try. I only wish he was more accessible for emergencies

My dog needed a Canine Tooth extraction after breaking it on a bone. (Never a bone near him again). They did a Fantastic job; Friendly, Professional, and Reasonable Pricing. I've been taking my pets here for 10 years. Love Dr Guajardo and Dr Guajardo!

Always so helpful and informative. My family and I have been coming to this clinic for over 15 years! We love their service and will continue to come here for all of our pet needs. I recommend this place highly to anyone with a furry loved one.

Loved this Veterinarian!!! Everyone is super friendly, nice, and honest people. Didn't try to push anything on us we didn't want or need it and prices seemed to be fairly reasonable, we will definitely be going back for future appointments!

It was my first Appointment there and my Pitbull was good with them. Usually he doesn't do good with new people but he was well behaved and felt comfortable. So with that being said I am going to continue to go there for his Vet APPT 's.

I really love the two vets in this clinic. They are attentive, no nonsense, and great with handling animals. I feel at ease with the people here and I trust them to make good decisions for my pet. I cannot recommend this place enough!

Awesome Vet, got a rescue dog a few weeks back and was able to schedule an appointment the very next day. Staff is always polite and and the doctor is Great! Also offer a military discount as well on top of their affordable prices.

I've taken my pets here since my mom chose it 25years ago. I've always had good experiences. Knowledgeable staff, always take care of my pets. They handled 2 tough situations with me. Love this place, always recomend them.

Absolutely the best vet by far. Very honest and compassionate. He does not charge for anything that is not needed. We have been with him for years and are very happy. Will never go anywhere else again

They didn't want to hear our need for help. We came without the appointment, but our cat needed urgent care. They didn't even offer to look at our cat, or spare two minutes to consult with a doctor.

My dog had three tumors a hernia and was spayed they did a excellent job. The vet even allowed her to stay overnight so he could keep a close eye on her free of charge. I'm so thankful to them.

I have had foster kittens neutered here, very kind. They've been here since I was a kid. Once 30 yrs ago, they put a fox down for us that I found on the street, his vertebrae was snapped …

The doctors are very good and caring. It takes a while to get an appointment though. If it is an urgent matter, yet NOT AN EMERGENCY, I wish pets could be seen more quickly..

Best...30 years strong. 3 generations of pets from iguanas to dogs, cats and the care is always above and beyond never gouging to get that extra buck.

Great place to bring my dog Trouble. The vet was very kind and could tell he really loves his job. I will definitely be coming here from now on.

My friends that where in good care through all staff. My love ones were safe and Care for. Thank you for your community service ‍ …

Kind and helpful staff. They seemed to really care about our cat's health and welfare. They gave us good advice on continuing treatment.

I'm pleased with the services the staff is very nice will be going here now foe my pets care

Dr. Alfonso is wonderful and very knowledgeable. He saved my kitty Carl.

The doctors are great and affordable.!

They care about my dog Tinkerbell.