This is a very bad place you do not want to do business for them. They destroyed my home and the things that I have bought in from them. plus their delivery crew will rip off your things when they go to your home. This is a very bad company to do business. They sell broken things and they will not give you a refund or will they even try to make it right. They scratched the hell out of the refrigerator that I had. Also they lied to me about several things just to make sure. They destroyed my home. This is a very bad place to do business.this is what they did moving my stuff. This guy was supposed to be the head of his Department. They wanted me to sign a waiver to say that they can come back into my home and if anything was damaged any further there weren't responsible. So I had to move the fridge out by myself which I did by not even causing one little scratch or any damage to my home. All you have to do is take a little time and care a little bit which they did not do. please stay away from this business as far as you can one star is too much for this place

Do not purchase any gaming computer from this place. Bought 1st one and paid off had to send in 3 times for repairs bought extended warranty yet was expected to contact everyone got wild goose chase no answers or help. Told needs to upgrade a new computer so spent another 800.00 and bought extended warranty...paid off few months later had to send in for repairs yet got back doing same exact thing.. contacted store was no help gave me numerous numbers to contact for help .stated was a manager but had no information had to contact more people yet waiting to speak to another manager to help.

Staff was friendly and helpful. There we're a few young females that came in from the street wearing small shorts and sports bras they were just hanging out sitting on the chairs and couches to get out of the heat but were allowed to just loiter. Also it took FOREVER! They asked for my SSN numerous times and the credit hit was BIG. I was also told there were labor day sales but did not get any discounts and they didn't mention the $150 delivery fee until was signing. I don't have high hopes for a positive delivery experience, but we'll see.

I have had the most horrible experience with this store. Bought a speaker and it broke. They where going to replace it and never did. They where going to exchange it for a TV that was worth less than the speaker. I have not gotten a resolution for months. I'm out about $1000.00. The store manager and assistance keep placing the blame on each other but nothing gets done. They took the speaker back super quick but don't want to resolve my issue. I'm about to start calling corporate numbers until I get a resolution

I came across Conns Home Plus because I was recommended by a few people. I was told they sell good quality furniture and appliances, and I have to say I am not disappointed what so ever. I am pleased with my purchase. It was delivered as expected and it arrived very protected. Ruby was the one to help me through the process which she made very easy. She was very patient and friendly and she answered all of my questions. I highly recommend this location. Thank you! I will definitely be a returning customer.

Sept. 2022 - While the customer service on the store is good, their delivery system is awful. A washer and a dryer were purchased, it took them about two weeks to deliver and install. The water pipes were crossed, and the machine was broken. Took them another two weeks to replace (which they had schedule between 5-8pm, but the actual delivery occurred at 10:30PM!) and the water pipes were crossed AGAIN!. The whole process was a nightmare. 2021- Great customer service from Miguel Rivera.

I had a great experience at conns! Ms ruby helped me. She was very knowledgeable, friendly and patient. I picked out a stove and am getting it delivered the next day. The manager was very friendly and explained what the buying options were when I wasn't sure if I wanted to use the inhouse financing. They weren't pushy or anything. Very pleased and will be back to get a fridge. The only thing that stinks is that they don't install dishwasher. But s great service and products. Thanks!

This conn’s is amazing!! Luiz Martinez went above and beyond with their customer service and their communication level with their peers for accommodating our needs were on point. Extremely professional, polite, helpful, and knowledgeable. He also wasn't pushy at all. He knew exactly what I was looking for and knowledgeable about the products inside out. Thank you for making my shopping experience easy ! I will definitely be recommending Conn’s to all my friends and family !

My customer service rep, Star was busy when I first came into the store. So, the manager Brian helped me while she finished what she was doing. I had a few appliances and price points in mind, and the store offered options to meet my needs. Plus, I found a awesome party speaker for our future backyard parties with karaoke! From start to finish I had a great experience. I will be a return customer, for sure. Thank you for an outstanding, painless experience.

I came to purchase a new refrigerator. First time here my son his girlfriend and I, our sales associate Veronica Rivera was very very nice, professional but at the same time down to earth wasn't hovering around. She let us do our shopping and selecting. Even my son and his girlfriend got a new TV and bedroom set. Vero is over the top best. She was patient and answered all of our question. It was a pleasure to get my new fridge from Conn's.

Just got a sectional with chaise and refrigerator and coffee table. They did not deliver the chaise stool. Only got 85% of my sectional. Got it sorted out but they don't know when it will be delivered. Most horrific experience. I been a loyal customer for years. Store manager could not even talk to me that he made mistake. Had sales associate address me. Very bad management. Really like the furniture here for our budget.

Really helpful and made sure to get us a good deal. We got a decent monthly payment. Just wish they didn’t feel the need to send over more people besides the main person working with you to try to get you to purchase more. We were less willing to purchase more when the manager randomly came over to try to offer us “more incentives” if we purchased more. I understand it’s their job, but it’s just sort of weird.

Had an excellent experience at this Conn's. The staff, Leo in particular, was courteous and extremely helpful. They made sure I was able to leave having purchased the sectional that I wanted most. They gave me space but were also attentive and really listened to my needs. They explained things every step the way and made sure I understood the particulars. I would absolutely recommend to friends and family.

Definitely had a great experience at the Conns on Central Ave SW… Jeovany and Angelo were awesome and very helpful. They went above and beyond with their customer service and their communication level with their peers for accommodating our needs were on point and they got the job done! Thanks to Brian for welcoming us and also making things happen for us!

Eunice is beyond expectations in helping me finding the unit I needed that day. My refrigerator is working so well that my renters were very satisfied and so happy with the unit. I will come back and order another one soon. Thank you Conns for the great service you extend to me and to more clients coming the store. Have a wonderful and blessed day!

Love the place and the salesman Andrew is a very good person to go see. Now it's even better they delivered my chair exactly what I wanted and it they were before the time they were supposed to be here which was nice and they even helped me move my air conditioner heater window unit in onto my porch they are very good people and nice

Great array of items and amazing customer service. Alexay was extremely professional, polite, helpful, and knowledgeable. He also wasn't pushy at all. All of the staff I interacted with were great (lots of friendly smiles and hellos) but he was the one that helped me and I was especially impressed by him and his customer service

I went undecided into the store, undetermined what was missing in my home. Rodrigo, was urged to help get that missing piece to my home. He was dedicated and determined with what he was doing to assist me and my partner. Thank you Rodrigo - for all your work and dedication. We wouldn’t have been able to do it without you.

I went into Conn’s to purchase a new refrigerator, Miguel was such a great help. He guided me to find the perfect one at an affordable price and made the process very easy for me, He was also very informative throughout the whole process! If you ever need anything, ask for Miguel Rivera you will not regret it!

Right from the start we were greeted by the friendly staff. We had a great time looking around and No uncomfortable feelings whatsoever. I got to say Angelo Guzzo was very helpful, kind and courteous and thru him made our purchasing experience very pleasant and worthwhile. Outstanding job to Angelo Guzzo.

Received a Happy Birthday 10% discount email and come to find out I couldn't use it because the appliances have free delivery included which invalidates the discount, no where in the email does it state anything to that effect. Disappointed and considering cancelling my appliance bundle purchase.

Thank you Luis, for being patient and kind while I was under pressure to replace my fridge that was no longer working. You were very informative and helpful and I was able to chose the one that best fit my families needs. You made the entire process a great experience. Thank you so much!! …

I love the service I received by Dereck the sales man. The only thing I would had liked was to had been approved for what I needed. They do ask for too much information just to be approved. Have to almost two weeks to get my last paperwork so I can get approve. So I have to go back in two weeks.

My first experience with Conn's furniture Was so amazing and one of the employees named Rodrigo was very helpful and very welcoming and had wonderful customer service, and helped me pick out the right furniture for me if I ever go back I would ask for him again and recommend asking for Rodrigo.

I was greeted very professionally and friendly by Miguel. He helped me step by step and was so so nice he made my visit there awesome this young man is both personable and professional it was definitely a good experience and will be back for my couches thank you very much. Ruth Alarcon

Please fix the issue and I'll change to 5 star. I picked my refrigerator I wanted and you sent me the wrong one. The the store manager told me he can't send me the one I wanted because it was 600$ more then the original price it was listed for, yeah make it Happen conns

Alex was very sweet and tried to help as much as possible to sell us the stove we really wanted. At the end the stove was not in stock and would not be available until the 19th of December and we couldn't wait that long so we purchased a stove from Home Depot.

Sam from Conns was very helpful, patient and answered all of our questions. He also helped find us the best discounts and extras. We have purchased washer, dryer’s, air conditioners and more for our family of 7 from Conns and will continue shopping at Conns.

The appliance specialist seem to be okay but he seemed a little shaky on the prices. They advertise a four-piece set for a certain amount. And they come back with a higher price. They don't have anybody that installs. Not very good for customer service.

Rodrigo was very professional and attentive. He answered our questions, and if there was anything he didn’t know, he utilized his resources to get us an answer. Every step of the way was smooth, and the terms were clear. Great overall experience!

Jackie is amazing, she got us approved and out the door with ever we needed. She was patient, knowledgeable about the products and never pushy. She respected our choices and never suggested higher priced items. We will be back to see her again!

Rodrigo Hernandez was a great person to work with. He was really kind made me feel like home and very smart over the product they sell. I would recommend going in and asking for him when going in.Thank you Rodrigo Hernandez for the experience!!

This Conn’s has been one of the best one I’ve been to! Me and my husband were looking for a new kitchen set for our new home. Rodrigo was really helpful! He help us find the perfect kitchen set, I am obsessed! Thank you so much for your work!

I had an overall great experience with Perla my sales associate. She was very courteous and helpful and patient. She made my approval process very easy and fast ! She knew exactly what I was looking for and knowledgeable about the products

Our visit today was amazing.Sales Rep. Miguel assisted us with the furniture of our liking and even played my favorite song "Maggie May" by Rod Stewart from one of furnitures blue booth. Will definitely recommend to our friends and family.

Had a fantastic customer experience with a sales associate named Miguel Rivera! He was very helpful and gave me all the information to ensure my washer/ dryer purchase went smoothly. I will be back thanks to him and his customer service!

Purchased a rocker recliner a little over a year ago from albuquerque, and it stopped rocking just called and they said we are so sorry your warranty just expired. Their is nothing we can do. 500 dollars don't waste your money. I know

I needed a TV, it was quick service. I knew what I wanted. The sales person was friendly. They did not push something different. I had delivery in two days. They called to confirm and delivered on time. It was a positive experience.

Had a great experience today thanks to Miguel Rivera. I was able to purchase a dryer for my home. He has great customer service and is a very polite young man that knows what he’s doing. Thank you Miguel for all your help today

The moment I had walked in I was greeted and welcomed by Luis Martinez, I mentioned to him I was looking to spruce up my house, he showed me around and explained the ropes and I left with few goodies to renovate my house

Our visit to Conns was amazing. Luis was so gracious and knowledgeable. The manager approved our purchase and I was elated. It was an unexpected blessing and I appreciate your service. With Regards, Barbara Sanchez

The manager Cintia Ochoa and Miguel Rivera did a phenomenal job they have great customer service and took care of my needs and helped me find the perfect fridge! Thank you! Highly encourage you to shop here !

If i could do negative review i would. Brian is the worst manager and dosnt deserve to work there. This store steals money from people and cant helo you get it back. Never going to aby conns again!!!!

We went in looking for a basic stove and left with a Samsung stove, dishwasher and mini fridge for our daughter. All the employees were very nice and helpful would definitely refer friends and family.

The employees where knowledgeable, professional, and extremely courteous. The prices on all the items I purchased where great deals. I also well recommend Conn's to all my friends and family.

Our first experience with Conns furniture was wonderful And helpful. Polite experience was nice. We will be back to purchase other furniture in the future. Our sales person Luis was great.

Conn artists it's in the name don't go here smart a** employee's finance from anywhere but here Seriously anything bought here can be found online or elsewhere for hundreds cheaper

It was Amazing that we had the best service anyone could have. Our sales representative was very helpful. Best Customer service. Thank you to Angelo we found everything we needed.

I was very satisfied with my purchase, Luis Martinez made sure I had the matching appliances, the best colors for my home, I will definitely recommend to my friends and family.

I went into conns today and worked with yulisa! She was absolutely amazing . We went in for a couch for our new home and she made the process super smooth and comfortable.

Luis was very helpful, I needed a new fridge and he got it delivered to me asap, I will definitely be back and I will send friends and family members guarantee

Rodrigo Hernandez assisted us with our purchase, he was very helpful and knowledgeable about the product we purchased my wife and I left the store satisfied

Rodrigo Hernandez helped us out today ge was great very fast and very knowledgeable on all the products ask for him when going to conns thank you rodrigo

Luis Martinez was great at helping me with my purchase and made everything go smooth! I’ll definitely be recommending this place to family and friends!!

Rodrigo Hernandez helped me out he was great very nice person very knowledgeable on the products when going to conns ask for him his great …

Recommend this place Jeavany Montano was a good sales person. Also the drivers were fast and setting up my furniture and very clean.

Workers were all friendly and helpful. Not pushy at all had a great experience thanx Rodrigo for you assistance with my purchace

Rodrigo Hernández helped us out today he was great I would recommend asking for him when going in thank you Rodrígo Hernández

Very professional and prompt. I would definitely recommend this place to all my friends family. Much respect for Rodrigo!

Awesome sales associate Victoria and manager Hiram. Both very Pleasant and easy to deal with. They took great care of us!

Rodrigo Hernandez helped us out. He was great very kind, and he didn't rush us. When you go into Conns ask for Rodrigo

Rodrigo Hernandez helped me out, He was very knowledgeable on the products i asked him on when i went in.

Max was a great sales person he was fast and very knowledgeable on the products ask for him when going in

Great selection and many options to choose from. Customer service was great and fast no pushy salesman

Rodrigo hernandez was ver helpful and an amazing salesman. Ask for him for whatever you need!

Rodrigo Her andes was a great sales person I would ask for him when going in

Great customer service! I thank Rodrigo Hernandez! He was very helpful :)

Rodrigo Hernández helped us out he was great ask for him when going in

The employees were very knowledgeable, professional and let us shop.

Rodrigo was great ! ASK FOR HIM IF YOU WANT GREAT SERVICE …