CAUTION with out of state move with Continental/Mayflower - Unigroup. Look at Yelp and Other reviews to understand that Continental is under the larger umbrella of Unigroup - which is Mayflower & United, which apparently Continental contracts with? We are incredibly disappointed with the services. False promises and reassurance made in order to get us to sign moving contract with them. Unprofessional experience. Missing items including my wedding dress. Over 50% of furniture damaged. Only ONE mover (who is not even part of Continental/Mayflower) moved ALL of our inventory from truck to our destination - as apparently the other movers were a no show (you can see why over 50% of large furniture damaged when only 1 person lifting, carrying etc!!!). Quite frankly, this is not how a professional company should conduct itself; nor what we paid for (which was nearly $10,000). See also Better Business Bureau Complaint: 12344993 I am rejecting this response because: Mayflower has not addressed any of the issues or concerns which I have raised: 1. Terms of moving contract not fulfilled: We were promised by Continental/Mayflower that all furniture would be padded and wrapped when moved into the storage. This was NOT done. And because of this, 50% of large furniture damaged. 2. Delay in move in date: We were asked to move up the date of our packing in order to have our furniture arrive to destination during the requested window. Despite us moving our packing date sooner, Continental/Mayflower still arrived 2 days after the promised window date and therefore we were NOT in the country to check and confirm inventory. The inventory was to be moved into a storage unit and we had to have the Storage manager sign for us - since we were out of the country, which Continental/Mayflower was very well aware of the importance of these dates. In other words, they knew we would be out of the country and that was why the arrival date was so important to us; and why we had to waive our inventory review when delivery actually happened. 3. A non-Mayflower Employee moved ALL our furniture: One mover unloaded and moved ALL of our furniture into the storage unit. Because of this, damages occurred to our furniture - and raises concern for missing items as well. This was ONE person who does not work for Mayflower and was a 'friend' of the Driver and typically a driver himself - and obviously not very familiar with how to care for furniture/inventory. 4. Missing wedding dress: This was logged as inventory that was 'Packed by Owner' (a big white wedding box that says wedding gown and has picture of gown!) with an inventory # on it. Again, given reasons #2 and #3 above, anything could have happened to this. Continental/Mayflower did not abide to contractual agreement as well as several emails forwarded that assured us of #1 and #2 and this has still not been addressed; and #3 - ONE non-Mayflower mover was certainly not part of a moving company contract that we will have MOVERS and not one person. Continental/Mayflower should understand that they cannot treat their customers like this and future potential customers must be advised that this is how Continental/Mayflower conducts themselves.

We moved our home and our business at the same time.....right after the holidays....during my busiest season. To say the least, there was a lot of stress going on. Jeff came to our home to assess our moving needs. He was great! Fast & efficient and had all of the answers for me. Our moving coordinator, Jamie, was equally as great. He made me feel confident that things would go well on moving day. When moving day arrived, the crew (Chetto, Tony & Julio), arrived a few minutes early. They were incredibly friendly and we felt immediately comfortable with them. They were well organized and FAST! It is obviously a very physical job. They never seemed to tire and were always happy and smiling. Such a pleasant group of guys! The unloading into the new home was equally as efficient. The billing process went exactly as described and came in a few dollars under the original estimate! Our expectations were definitely exceeded. Every single person involved helped make this stressful process so smooth. I HIGHLY recommend and will be using again on our future move down the road!

I contacted Continental for the move from 2 storage units in Kent to my new home in Tacoma. Larry was my initial contact. He was very professional and explained the entire process. The cost was very reasonable considering I would have to hire a moving truck, talk my 3 sons into helping with the move during the Thanksgiving/Christmas holidays, then cover any chiropractic care when it was done. It was quick, painless process to set up. The three young men who came to do the actual move were amazingly professional and funny! Even on that stormy day when we moved! They never complained and worked so hard to get the job done. Nothing was broken or damaged. And in the new house, if one of the saw me struggling to move a box, they were right there to move it for me. They even took a few minutes to help me put together my huge solid oak dining room table. I would definitely call on Continental again! It was money well spent!!!

Continental Van Lines moved my household goods in late June. It was a super hot day---85 degrees--- a miserable day to be moving. My guys Javier, Tony, Julio, Eddie and Herman worked hard and fast for nearly 12 hours to pick up and deliver my stuff. It was a challenging move with lots of stairs coming out and going in. I am amazed at how strong these guys are. I have super heavy furniture and 40 boxes of music to move up and down stairs and they did a great job. I appreciated how well they got along and everyone did their share of the work. They took care to protect floors and wrapped all the furniture. I would highly recommend Continental to any of my friends and family. The best part was my bed was set up in the new house for me to flop into at the end of a very long day. Thanks to Jeff and Jamie for sending me a great crew.

As our first interstate move, we were apprehensive about choosing a mover - especially with all the horror stories out there. But we made the right choice! Continental (Mayflower) was spot on; very professional, kept us informed and the quote was right on the money. Also, when we arrived in Austin (from Snoqualmie Ridge) the area was too small for a large truck to unload, so they rented a smaller truck to shuttle everything over - at no additional cost to us. The crews on both ends were professional and fast, and Chuck the driver should receive an award - for loving his job and taking care of the people and whatever may arise. We would recommend them to anyone. (Note - we had packed ourselves, so we cannot vouch for that service.)

I could not be more pleased with Continental Van Lines. Jim Krause, the sales/estimator was professional and helped provide some packing boxes we needed - that was unexpected and appreciated. Sarah Hazard, the move coordinator, kept us well informed and was very pleasant to deal with. Monty Morgan, the driver/packer, was truly a pro. He worked hard along with his crew to get our belongings protected for the move and packed so nothing was damaged. He was meticulous in preparing the inventory. Nothing was lost in transit. I enjoyed his sense of humor. I recommend this moving company without reservation and would not even "bid out" the work if I needed moving services in the future.

They did a great job estimating the total weight. I actually got a small refund! The moving crews on both ends were great as well. They protected the floors and didn't leave any marks on the walls or doors. The crew in Seattle was particularly amazing. I wasn't quite finished packing when they arrived but they were very nice about it and even helped me tape up some boxes. I was very nervous about the move from Washington to Pennsylvania, but it was truly trouble-free. I highly recommend Continental Van and Mayflower.

This move was pretty much painless. We had them pack and move our apartment from Seattle to Virginia. All items were packed well, we only had one item broken but the claim for that was dealt with quickly. Delivery was quicker than expected as well and very professionally done. When a door jam was scratched during the move-in, they were quick to fix the issue. Over all, I would highly recommend this company. The cost was not outrageous given the quick timeframe we gave them and the packing they did for us.

Continental Van Lines / Mayflower handled our ~10,000 lbs. move from Redmond, WA, to Ann Arbor, MI. We did most of our own packing and unpacking, but there were several pieces of art and a flat-screen TV that were packed by the shippers. The crews at both ends of the move were great. They were friendly, on time, careful with our things, and smart about how to get things done. Nothing was broken, and delivery was one day ahead of schedule. I recommend them!

I recently moved from Seattle to Wenatchee and I could not be more pleased with the service provided by Continental Van Lines. I had five bids and they were very competitive. Jeff Rowlee, our contact with the company, helped me plan the logistics of the move. The day of the move went great. They protected the home we were moving out of as well as our possessions. The crew was very personable and the move went great!

What a grand adventure! Moved from Sammamish WA to Whitefish MT and the crew worked tirelessly. The crew leader/semi driver/mover was the nicest, most optimistic, hardest worker I have ever met. It was especially nice that he went on the journey with us to our new home. I would recommend Continental to anyone that wants that tender loving care you deserve.

I can't say enough on how great it was to work with Continental via Mayflower for my cross country move. Everything was perfect from the walkthrough & estimated weight of our goods (within 70 lbs!) to the communication and finally the ROCKSTAR driver David who coordinated the loading of the truck, driving and unloading. WELL worth the $$$ spent.

Continental moved me from Seattle to Moscow ID, and I could not be happier with the service. Tim Krause, the estimator was friendly and professional. Mario and Rick, who moved me were super friendly and very efficient and professional. I will definitely use them again in the future as well as highly recommending them.

Mario and Tony were magical, they were very professional and were able to put all my things in with great care. They went extra miles to make sure that I'm able to take all my stuff. I would recommend them to anyone. Jeff's visual estimate was very accurate and I'm glad that I used this service.

Well explained, fast, and smooth. The only drawback is a lot of packing paper -- more than really needed for (e.g. Tupperware) some items. They packed on Saturday and loaded the truck on Monday. Unloaded into a house that is not yet finished, but quickly. The whole process was painless.

Continental made the move easy. They helped with planning, tips, and of course moving our stuff safely and right on time. The loading guys helped take things apart and reassemble in our new home. I will use them again if I need to relocate. Big thumbs up from us!

What a refreshing experience with a moving company. These guys were on time, fast, efficient and very personable. I would not hesitate to use them at all. Thank you for restoring my faith in moving companies :) Dennis and Rick were awesome (unloading)!

Excellent service, our moving coordinator Sarah Hazard was an amazing women, keeps us up to date all the time, I moved from Seattle to Houston and was prepared for the time it will take to reach, they said 28th and delivered it on 28th

Move estimator very personal & thorough, move coordinator as well. Felt all steps were in good hands throughout the moving process. Staff Has excellent communication.I would recommend continental van lines To anyone.

We had a great experience using them. The packers were thorough and packed everything tightly. The movers arrived on time and were efficient with their moveout. We would use them again!!

Fantastic local moving company that can move you to Bellevue, New York, or Hong Kong! First class service from a Internationally recognized moving company right here in Seattle.

I have been working with Continental Van for years and they are a great company. I would not hesitate to recommend them, although I have not actually moved with tehm myself.

To Notch Pros!! Nearly perfect.

1st Class Company!

Good service

It's ok