Couture Clean New York is a Dry cleaner located at 405 Central Park W, New York, NY 10025. It has received 157 reviews with an average rating of 4.8 stars.
Monday | 9AM-6PM |
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Tuesday | 9AM-5PM |
Wednesday | 10AM-5PM |
Thursday | Closed |
Friday | 9AM-6PM |
Saturday | 9AM-6PM |
Sunday | 9AM-6PM |
The address of Couture Clean New York: 405 Central Park W, New York, NY 10025
Couture Clean New York has 4.8 stars from 157 reviews
Dry cleaner
"I am very pleased with the service at Couture Clean NY"
"Hi"
"This Dry Cleaners is on a mission to make customers happy"
"Couture Clean regularly goes above and beyond in cleaning my clothes"
"The experience was great, and they really know how to treat their clients"
I am very pleased with the service at Couture Clean NY. I have trusted them with very delicate and expensive garments and the results always exceed my expectations. Wether it is dry cleaning or alterations they are always on time. It also helps that they are extremely friendly and always have a great attitude. Highly recommend.
Hi. I accidentally gave this company a bad review because I got them mixed up with CLEANY and I didnt know how to take the negative review off. While I did not use Coutures services because they were not available when I needed, they were very professional when I spoke to them and I look forward to using their services.
This Dry Cleaners is on a mission to make customers happy. I used them prior, had a good experience (they got a tough stain out), and this time they picked up my lovely bed comforter, repaired and cleaned it for a fair fee. I find them to offer a great retail customer experience, will use them again, and recommend them.
Couture Clean regularly goes above and beyond in cleaning my clothes. There have been multiple instances of saving a dry clean only item by calling me and checking before blindly following my instructions for regular wash and fold. They’re responsive, they care and are focused on delivering great results.
The experience was great, and they really know how to treat their clients. My clothes also feel like new, like they’ve never been wore once. The only reason im not leaving 5 star is because I had to come back for a pair of pants (mistakes happen) and because it was slightly too pricey than I remembered.
Incredibly kind and competent team. They work extremely hard to make sure the order is perfect. Even went out of their way to do same day tailoring for a last minute request (which was very well done). No issues with their dry cleaning services. Prices average for the area. Free local pickup/delivery.
Though I ended up not cleaning my softcover because it was way above my budget, the service I got from the proprietor and her daughter was above and beyond what one would expect. I was made to feel as if I were their best customer, with a smile, courtesy, and help that would make me want to return.
The service at Couture Clean is excellent! They’re very careful with my laundry, and check with me before they make any decisions based on what is recommended for cleaning certain items. They’re flexible with pickup and drop off times, and are always very friendly. I highly recommend!
Carolina and her team at Couture Clean are 10/10, every single time! She and her staff are friendly, kind, reliable, detailed, and laundry comes back fresh and neatly folded—dropped off the next day. I’d recommend Carolina at Couture Clean to anyone!! I can’t recommend them enough!
A friendly small shop on CPW. It feels more like a "shop" than a random and transactional dry cleaning place. The owners always greet me and know me whether I'm waving at them as I pass on the street or when I walk in. They handle my clothes with care and professionalism.
I’ve used them twice before and the last two times my clothes have either come back visibly unclean or stained from improper care. After paying $180 dollars for three loads of laundry I would not recommend them at ALL. Very disappointed and not worth the price.
So happy with the service from the team at Couture Clean! They made everything so seamless with my wedding dress preservation — from the pickup, communication, tracking and drop off! They truly went above and beyond! 100% recommend. Thank you Carolina and team!
I just had 2 pairs of curtains hemmed. I got a quote for the work right away and it was ready 4 days earlier than expected- even though it was right before a holiday weekend! Really nice job pressed and ready to hang, I definitely recommend Couture Clean!
I love them!! I brought in a dress with multiple large bike grease stains that other dry cleaners said they could not get rid of, and these guys did it!! The dress looks lovely and I couldn't be happier. Super kind staff, great at what they do :)
I had a wonderful experience. We had expensive cushion covers dry cleaned and they came back in pristine condition. Additionally delivery being included made the experience that much better. We will be coming back for all our dry cleaning needs.
Excellent high touch service. With Couture, I have confidence that my clothes will be meticulously cared for and won’t be ruined by cleaning chemicals. Pick up, delivery, text messaging, website to track your clothes… all very convenient.
I've been taking all my clothes and alterations to Couture Clean since it opened. The owners are wonderful. The quality of the dry cleaning and alterations are superb. My clothes come back perfect and on non-wire hangers (always a plus).
I called them up looking for a suit bag and the 2 Carolinas that work there were the nicest ever! They found one that works perfectly for me and didn’t even charge me for it! You could see the high end, expert-level work that they do all
I’m new to the area and needed a dry cleaner for some vintage and designer items and saw good reviews on Couture Cleaners. They were super helpful and detailed when I came in to drop off my items and their overall system is easy to use .
They return everything in a timely manner, they are careful to make sure everything is clean, and they are lovely to deal with personally. Very good customer service. Dry cleaning is definitely expensive in general, and I am not sure how
Couture Clean was absolutely amazing!! I walked in last-minute before a wedding and needed some shirts cleaned ASAP, and they were so accommodating. They got my shirts cleaned in less than 48 hours at no extra charge. They cleaned every
The folks at Wash-o are wonderful! I love getting my clothes laundered and cleaned there. Their work is impeccable, they pick up and deliver, and when I'm in the neighborhood, they treat me to coffee! These people are not your average
Friendly, attentive staff. Able to get multiple stains out of delicate clothes! And delivery service to doormen was a breeze. Price is higher but worth it for clothes you care about/those that can’t be dry cleaned but need extra TLC.
Very disappointed. I have had some dry cleaning done here before and it’s been a few months. Recently i walked in with 3 suits, linen pants and a vest. I asked the guy if there is a price per suit and he said yes. So i asked why are
The women that run the business are super friendly. They take good care to check the cleaning before it is delivered to you to be sure all spots have been removed. If there is a delay they advise via text. Very personal service.
I hate doing laundry with a fiery passion. I especially hate folding clothes. These guys are fantastic. They come and pick up your dirty clothes and have them back by the end of the day, smelling lovely and expertly folded.
This place is amazing. I had to get three pieces tailored quickly before my trip and they got it backed to me same day when I needed it. They are super kind and professional! Will definitely going back again.
Great service and outcome. Went for dry cleaning and to repair a dress and I couldn't even find where the tear was afterwards! Everyone was really polite and personable. Great tracking system!
Friendly and courteous, everything is automated so you get text updates on your clothes. Store is small, but modern and clean. Reasonable prices for alterations, would definitely use again!
Carolina is delightful, and she does great work! She dry cleaned several high-end delicate silk and cashmere items for us, and they came out perfectly. Thank goodness she’s next door : )
I had some bedding washed, which had very tough stains on it. The final price was a bit higher than expected, but overall Couture Clean did a great job removing the stains on my duvet
Couture clean did such an amazing job with my wedding dress cleaning and preservation. They are so kind and responsive and I would recommend them to all my friends and family!
I’ve been getting my laundry done here for years and their service is top notch! Great communication and my clothes is always perfect. I’m a forever customer!
I had a suit that was badly stained. Couture Clean got it back to me in perfect condition in such a short time. Carolina was so accommodating and helpful!!
Great dry cleaner and for tailoring. They do a magnificent job on tailoring, nailed a dress for me that needed to be taken in, fits like a glove!
Brilliant! My trousers were perfectly tailored and delivered sooner than expected! Feels like an upgrade to my dry cleaning routine …
Incredible service! They cleaned everything after by apt suffered significant smoke damage with care and precision.
Wonderful customer service and timely alterations. Would highly recommend and return again!
Their seamstress altered a formal gown for me and it was absolutely perfect. I recommend!
Very friendly staff, quick and excellent alterations! Definitely my new go-to!
56 reviews
191 New Dorp Ln, Staten Island, NY 10306