Cricket Wireless Authorized Retailer

105 reviews

5150 W Baseline Rd Ste 103, Laveen Village, AZ 85339

www.cricketwireless.com

+16022377818

About

Cricket Wireless Authorized Retailer is a Cell phone store located at 5150 W Baseline Rd Ste 103, Laveen Village, AZ 85339. It has received 105 reviews with an average rating of 4.5 stars.

Photos

Hours

Monday10AM-7PM
Tuesday11AM-6PM
Wednesday10AM-7PM
Thursday10AM-7PM
Friday10AM-7PM
Saturday10AM-7PM
Sunday10AM-7PM

F.A.Q

Frequently Asked Questions

  • The address of Cricket Wireless Authorized Retailer: 5150 W Baseline Rd Ste 103, Laveen Village, AZ 85339

  • Cricket Wireless Authorized Retailer has 4.5 stars from 105 reviews

  • Cell phone store

  • "La oficina de Cricket , ubicada en Baselina y 51 Av"

    "Phone broke within three hours but they didn't honor the 7 days return or exchange policy"

    "Sales girl Michelle said I could return my product if I did not like if I came back the next day"

    "Went in and added a line for my son"

    "I got the expensive screen protector on sunday 31st jan, an its already has bubbles an a crack, didnt even last 2 days, they were telling me you get what you buy, so i got the good one they said, now i don't even trust then, they rip me off, very disappointed"

Reviews

  • Maria Alvarez

La oficina de Cricket , ubicada en Baselina y 51 Av. ,Az. Dentro del centro comercial, tuvieron a bien venderme el protector CORRECTO E IDONIO, PARA EL teléfono Motorola 4+64GB, QUE ADQUIRÍ EL VIERNES PASADO EN OTRA OFICINA UBICADA EN INDIAN SCHOOL y 51 Av., LA CUAL FUI OBJETO DE ABUSOS Y ENGAÑOS POR UNA INEPTA , CORRUPTA Y DESVERGONZADA VENDEDORA, DESHUMANIZADA MUJER, VERONICA HERNANDEZ, QUIEN DESTRUYÓ MUCHA DE MI INFORMACIÓN PERSONAL. FUE NECESARIO ACUDIR A OTRA SUCURSAL UBICADA EN BASELINA Y 51 Av., YA QUE EL TELÉFONO PRESENTA VARIAS ANOMALIAS.EL PROTECTOR WUE PSGUE CARÍSIMO, NO CORRESPONDÍA AL MODELO ADQUIRIDO, ASIMISMO LE HICIERON LOS AJUSTES NECESARIOS PARA EL BUEN FUNCIONAMIENTO. MI AGRADECIMIENTO POR EL EXCELENTE SERVICIO Y AMABILIDAD QUE RECIBÍ DE LAS REPRESENTANTES DE CRICKET EL DIA LUNES 17 UBICADA EN BASELINE Y 51 AV. GRACIAS.

  • Luis Suarez

Phone broke within three hours but they didn't honor the 7 days return or exchange policy. Tomorrow I going to call the 1800 number to get my 11 dollars back on insurance that I did not need also I would it qualified with the 55 dollar plan so that definitely was wrong of the sales clerk because I told him that I was looking for the cheapest option. Heading back to my original carrier, I talk to LG the sameday And They told me to take it to the store and exchange something that didn't happen. Now I going to pay 20 bucks to get it fix. Never Again

  • Tommy Thomas-Haines

Sales girl Michelle said I could return my product if I did not like if I came back the next day. FALSE! Manager Angel has an angle that is not good at keeping customers happy but rather just wants to make his customers angry and dissatisfied with the way he treats people. Try another store or better yet try another company like T Mobile or Verizon or even AT&T I bought a phone for this nice little girl and she is crying now that her phone won't work. :(

  • Teresa Jimenez

Went in and added a line for my son. The rep that was helping me was very friendly and patient with showing me how to set it up. He helped me create an Apple ID and download a few apps I wanted. I would definitely go back if I ever need anything else the drive is worth the customer service.

  • Daymion Chavez

I got the expensive screen protector on sunday 31st jan, an its already has bubbles an a crack, didnt even last 2 days, they were telling me you get what you buy, so i got the good one they said, now i don't even trust then, they rip me off, very disappointed

  • Daniel Godinez

This place is great! Jesus the manager is one of the best managers I’ve encountered. He took the time to explain to me and he didn’t push the most expensive phone but tried to give me one within my budget. I’ll definitely be coming back to his store.

  • Diana Aranda

I came into the store to buy a new phone for my current cricket line and activating a tablet for my 7 year old son, but ended up leaving when the attendant (short Hispanic with bleached blonde short hair) denied him access to the restroom,

  • Breeze8927

Cricket wireless is the worst carrier I have ever had.I use my phone for GPS so I purchased unlimited data with hot spot and my GPS always says no internet connection and this is 5 days a week..I get home and tried to use the hotspot for

  • Freddie Idamkue

Maythe was very helpful, was able to transfer from flash wireless. Even helped my transfer all my contacts and pictures onto my new phone. My phone service has never been better . Will definitely be coming back here again .

  • Jesus Pineda

Best Cricket store in south PHX! The teams really helpful and informative. Got the Iphone 11 Pro Max on a phone payment plan and got locked in to the new 5G plan. Highly recommend this store.

  • Edward Sanchez

Great experience here, Selena was vary helpful in getting my grandmother a new phone, and vary knowledgeable and answered all questions we had. Beyond excellent customer care!

  • Saul Lopez

Great Store and great people that can help you! Come visit us!!! Im the new manager at this store and im here to help you with any of your needs as well as my team!!

  • Maria Alvarez

VERIZON, METRO, BOST, AT&T T-MOBILE....TODAS LAS USE Y NADA ES MEJOR EN SEÑAL Y ANTENA ...COMO CRICKET. LA MEJOR MARCA EN TELEFONIA ES CRICKET...CRICKET, CRICKET,

  • John Varen

If I will could give 0 stars I will do it. Got awful customer service here. They actually started to talk rode to me in front to my son. NEVER COMING BACK THERE

  • Yuval Hemsani

They have been lie to me..please listen to me,DONT GO THERE. Trust me people! It’s not worth the energy.! No one to talk with over there

  • Sylvia Mohler

Selena was amazing I appreciate everything she's done for me! spent hours so i can recover all my data. Well recommended

  • Mariana- Magdaleno

Great staff, very helpful and very knowledgeable of what they offer customers. They do whatever they can to help!

  • Jesus Hernandez

Great Service, great staff, very knowledgeable, I love this Cricket! They always have great deals too.

  • EviL Kev

I came in here before to buy a phone and the customer service was great Recommend going! …

  • Jock Coker

The young lady Selena is great helped with saving my data over to google. She needs a raise

  • Lexvantez

They be sellin one of the bombest Enchiladasbin the market, i might come back with a bag

  • Nat Burke

Friendly and helpful staff. Prices seemed decent. Did not end up making a purchase.

  • Liz Avila

Selena is a kind lady helped with transfering my stuff to new phone. Thank you

  • CJ Johnson

Selena was great! Got more info that made me happy! Saved so much money!

  • Gustavo Tamayo

Great costumer service! Was able to work with something in my buget

  • Carolina Nunez

Selena was great , helped cover all my concerns. Well recommended

  • George lazok

Customer service is great, very welcoming. Selena is awesome

  • Doris Brown

Sweet young lady, helped me transfer my info to new phone

  • Luis Ramirez

Este Cricket es mi favorito! Siempre son tan amables.

  • Daniel Tarvin

Selena is great thank you for setting me up and going

  • Adriana

Great service! They keep the store nice an clean.

  • Maythe Sierra

This place is awesome! Jesus and Cindy are great!

  • John Colbert

Great customer service, thank you so much Selena

  • Karen Lopez

Great service! Really care for their customers

  • base line

Awesome store always smells like waffles lol!

  • cassandra young

Young ladies here are very educated and nice

  • Jose Martinez

Selena is the best! Great customer services

  • Carlos Walker

Staff good.., phone I got complete trash

  • Glen Howart

Selena is awesome! Phone is good as new

  • Linda Peterson

Good customer service great promotion

  • Mary Lazok

Lovely girl , great customer service

  • Rosalva Vega

Gracias Selena excelente trabajó

  • Antonia Diaz

Selena es buen señorita gracias

  • Genoveva Gonzalez

Great customer service

  • Francisca Antunez

Great customer service

  • Joyce Mckelvey

I didn't go there

  • Amber Rodriguez

Selena is awesome

  • Adolfo Barranco

Eselente muy bien

  • Anna Lilia Tovar

Great Store!

  • Mary Ramirez

Great help

  • Londell Wiggins

So far ok

  • Lily Gilmer
  • James T
  • Crystal Williams
  • XAVIER LOPEZ
  • midory kameyama
  • Lydia Carillo
  • john carlos Garcia
  • Clifford Palmer
  • Jesus Gonzalez
  • Robin Blakeslee
  • Armando Avelar
  • Isidro Salazar
  • Maria Zelaya
  • Maria Ruiz
  • Lourdes Meraz
  • Koko Mouna
  • tommy thompson
  • Lee Brookins Jr.
  • Angela Juan
  • Dorothy Rhodes
  • Joseph Rivera
  • Heath Stapleford
  • margie wilkins
  • Heather Ratley
  • Francisco Delgado
  • Manuel De la o
  • Edwin Carranza
  • Irma Nevarez
  • Chico Clark
  • robert Pacheco
  • Blanca Martinez
  • Moctezuma Montalvo
  • Ed Sanchez
  • Kathy
  • Mitazeijaa Bellamy-Wilson
  • Kathleen Jordan
  • Ramona lopez
  • Dominga Aguirre
  • Ralph Rodriquez

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