CubeSmart Self Storage is a Self-storage facility located at 8421 Cheswick Oak Ave, Jacksonville, FL 32244. It has received 234 reviews with an average rating of 4.6 stars.
Monday | 9:30AM-6PM |
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Tuesday | 9:30AM-6PM |
Wednesday | 8:30AM-5PM |
Thursday | Closed |
Friday | 9:30AM-6PM |
Saturday | 9:30AM-6PM |
Sunday | 9:30AM-6PM |
The address of CubeSmart Self Storage: 8421 Cheswick Oak Ave, Jacksonville, FL 32244
CubeSmart Self Storage has 4.6 stars from 234 reviews
Self-storage facility
"Shopped around quite a bit to find a place to store my 35' Travel Trailer"
"So I bought a storage unit 5x10 from cube smart"
"Keri at this facility is the best! She is professional and friendly"
"Signed at there "deal" price"
"I had the great pleasure of Heidi Welsh talking to me and showing me a cube and I kick my self for not getting it then and there as I called 2 days later and it was gone"
Shopped around quite a bit to find a place to store my 35' Travel Trailer. After checking prices, locations, and ease of access, we decided to contact CubeSmart. I'm glad we did! You have several options including completely contactless sign up and reservations. I was able to do everything completely online from start to finish. Most other places around me couldn't match the price or didn't have availability, but getting into CubeSmart was easy. They have a very friendly and professional staff. The manager Jasmine was very polite and professional, and did a great job of assisting me with rates and placement. We were able to get into a covered spot for almost 15% less in costs than the nearest competitor. Active Military will enjoy special perks as well including discounted storage and a "No Sales" clause, where if you are deployed an cannot make payments, they won't just sell your stuff but instead hold it for you until you return and pay the balance. They also have regular maintenance, Climate controlled units, and 24 hour surveillance, in addition to purchase options for insurance up to 5k in coverage for only $27 a month at the highest rate. 3k in coverage is only $17 for enclosed units. Overall I'd recommend it for sure.
So I bought a storage unit 5x10 from cube smart. Paid the admin fee and insurance fee, same day I recognized I needed a bigger unit because my things wouldn’t fit. Contacted cubesmart to either get a bigger size or get my money back to go somewhere else but they had already closed. Next day I inform they what happened that tell me they can get me a 10x10 but it will be $72 more a month. I inform the lady that’s out my budget. So I ask Can I get my refund then? she says yes if it’s same day but since it’s the next day you can’t. I said it’s within the same 24 hours. Y’all closed before I had a opportunity to store my things. The representative informed me she would speak to her supervisor about the situation still no response. Very bad experience with the company.I was promised a follow up call on Facebook but never received the call.
Keri at this facility is the best! She is professional and friendly. She is a problem-solver and her attention to detail is unbelievable. Very rarely does one experience service with competence and a smile. Specifically, she listens and is observantly resulting in personalized customer service, She helped me to arrange a Penske moving truck and more. It was so easy and was exactly what my family needed. I have been with CubeSmart since 2020 and they have been a company that has been there for my family. Thanks, Keri! You are an amazing representative of your company. You made the stress of moving easier, and I so appreciate your care of my family's belongings and my family.
Signed at there "deal" price. Filled out the paperwork and bam $25 fee sign up. Got my stuff in looks good clean and secure. HAppy. 6 months later I get a letter jacking my rate up 25%. NO explanation. I do some research and my cost is $7 a month more then the standard price. Huh.so I send an email and get a so sorry your rent has been raised. AFTER several emails they agree to roll back the price. Not to what I was paying befor but what the standard price is and then tell me in six month it will go up again. This place sucks classic bait and switch prices once you get you stuff in there. This is the one on Cheswick Oak.
I had the great pleasure of Heidi Welsh talking to me and showing me a cube and I kick my self for not getting it then and there as I called 2 days later and it was gone. Heidi put my name on a reserve sheet and said she'd call if one became available 3 days later she called and said one was now open. I went up that morning and Coy Whitfill was there and he completed my rental process. He had to call his superior to be able to honor the rental deal Heidi and quoted me. I am very satisfied and also they were very personable and kind. Gail Newman
So the staff was friendly however the tenants are not very neighborly. First someone decided to park their boat in my designated spot, the manager contacted the owner of the boat and told them to move. A couple days later the owner of the same boat hit my camper and left scratches all down the side of the camper. They really need to widen the parking areas they have and repaint the lines and numbers. I understand the more people they can fit means more money for them but if it is causing customers a headache then something needs to be done.
Nate and Leann were so sweet! Not only did we make sure we had enough space but completely worked with ALL my questions. Leann spent her day off making sure the truck I was renting and space was up to par! Nate went over and beyond and helped us unload our things because you could tell us two girls where struggling. Also brought us a bottle of water since we were so hot and moving so much. I will always rent a space from them! Such great service and a nice and clean property! Thank you guys again
Lower if possible! I had been a customer for years on auto pay. Their system blocked a payment and they charged a 20% late fee! Their rates are too high, they are not customer friendly and they don't care to be friendly. Atlantic Storage around the corner is cheaper and more customer focused. I'll never use them again. 10+ year customer letting you know there are better options they can't force you to overpay anymore! Also Atlantic discounts for veterans!
Prices are too high, no discount on multiple units, and they add a bunch of fees on top of the initial unit price. Feels deceptive. Forced to pay for their locks, but they use Wish level equipment; locks are garbage. Staff was nice. Edit after business reply: No, you're not sorry. I brought this up to your staff, and you already have my account and contact info. Stop posting generic responses in an attempt to seem concerned.
OMG, I love this place. I literally picked this place because it is right down the street from my new property, BUT they had the best price and were sooooo much nicer than UHAUL (I mean let's be honest, ha). It was so clean inside the place and with todays times cleanliness is key! On top of that, Jasmine at the front desk saved me money from my initial online rate which was already saving me money! Thank you!
Anthony Allen has gone above and beyond on every instance of my experiences with Cube Smart. Great customer service by taking payments over the phone while I was out of town or in the hospital. Helpful with checking to make sure I locked my unit properly and helps to lift a box or two for my daughters organization. I dont know what I would do without him. Hes a great asset to your company. I love Cube Smart
I had some things I had to put in a storage unit recently and this place was conveniently located within walking distance from where I live. After establishing an account things were fine until I fell behind on the rent due to circumstances. Not only was my rent still due for the proceeding weeks, but the extra fees accrued so much so that I lost the motivation to settle my account to retrieve my stuff.
Heidi was fabulous! This was my first time renting a storage unit and I'm so glad that I chose cube smart and that Heidi was the one to help me out. Everything was smooth from the reservation, to the move in day check in, and actually moving my things in. The facility itself and the units are nice and very well kept. I love the convenient gate hours and how close the facility is to where I live.
This was the only local storage facility that had the exact unit that I needed for my move. I was nervous about leaving my entire house in a storage unit but once I saw the facility I felt confident my belongings were going to be secure here. They also have amazing customer service and try to help as much as they can. Thank you so much Kerri and Kris! Also check online for their discount offers!
I rated this one star because of Cubesmart raising my covered open air space rent twice in a years time. Originally it was $191 and now it's $247. This last increase came this month, so I've canceled my space. It seems a bit greedy to me but I'm sure there's a waiting list so someone will pay it. During all this Covid mess to raise someone's storage rent is preposterous.
Nice place to store stuff. However, beware, they will jack up your price without any reason. They have this is the fine print... Even if they give you a deal, be prepared for it to drastically change after 90 days. They charged me 80 dollars more a month after 90 days even though I believed my rate was locked in on my contract. They don't stick to what they tell you.
I have been using this storage location since before it became a CubeSmart. What a remarkable difference! This CubeSmart staff is friendly, they remember who I am when I walk in the door, they are always polite and helpful and I really appreciate the convenient gate access too. Kudos to Heidi and Coy!
Jasmine and Amber helped me tremendously by walking me thru all the steps and questions I had! It’s clean, price is responsible, and the service is outstanding! It’s also very convenient to pull up and out. Right near my home and accessible hours also. Highly recommend this location and facility!
This is my 1st time ever using a storage company, and Cube Smart made it super easy and gave me an amazing deal. Nate (manager) was awesome, very helpful, and went above and beyond so I could get exactly what I wanted and needed. I highly recommend Cube Smart and will absolutely use them again!
I had a great experience setting up a storage space rental with Heidi and Coy. I walked in, was treated with professionalism, and was moving items into my storage unit 5 minutes later. I wouldn't hesitate to recommend family and friends to do business with Coy at this CubeSmart location.
Excellent service!!!! The gentleman took me and showed me different size units to meet my needs. The units were very very clean. Will definitely recommend this business to friends looking for a storage. The gentleman was very nice and knowledgable. Thank you for the great service!
Heidi and Coy (staff) were very friendly and helpful with all info I needed on storage sizes, prices and how to pack it to get the most use out of it. Heidi even showed me several units on two different occasions. Would definitely recommend anyone who needs storage to go here!!
Stopped by this location today looking for a place to store my 25 ft RV. Coy toured me around the facility and showed me the available covered storage slips. The location is very neat and secure. The monthly rate was fair so I signed up on the spot. Great customer service.
Extremely helpful/carrying staff... Always. I go once a month (for 12 months now) to check my storage unit and it has always been untouched, dry and rodent/insect/odor free! Thank you for keeping my entire household items safe until my move out this month! Finally …
Everyone was so very helpful and polite. They were happy and a joy to work with while work with us on a Saturday morning to get us moved into our unit. Considers in long drive and problems we were having they made everything better. We would recommend they highly .
Great place staff Simone,Sara,Anthony and Manager Leannn was all great they made me feel like my stuff would be great and had great prices with an inviting energy. Iam a proud customer will tell anyone in the argyle area looking for a great storage to go here!
The rent was being constantly raised for no reason, my unit was infested with roaches and when I moved out I found a dead rat in my belongings. I could’ve gotten a cleaner unit for a fraction of the cost. For what I paid I should’ve had a much nicer place
I want to say a big thank you to Anthony at the Argyle Cubesmart location! He is so wonderful! He’s always there when I need him. I call him for something and he is in it! He stops what he is doing do help me out! This guy is awesome! Thank you Anthony!!$
The staff here was so helpful.(Shout out to the girl with the curly hair. She was such a big help. ) This is my first time using any kind of storage unit and they walked me through the process to make sure I understand everything. It was fast and easy.
Leann was very informative and pleasant! The units are clean and easy to access. I was in search of the best deal and good customer service and I found it at CubeSmart! I would recommend this location to anyone looking for a storage unit.
Let me start out by saying "WOW"! I have had several experiences with renting storage units in the Metro Jacksonville area as we have had our children come and go over the last 10 or so years. I cannot remember ever having an interaction
I love this location, everyone here is the best that I have met. Seriously, if life was as easy and helpful as everyone here at this location, then everyone is the world would find true peace. You guys will be missed!! Thanks so much!!!
So accommodating! We arrived a day late due to travel delays with no problem from the staff. Office and gate hours are very reasonable. Use of their moving truck and free moving carts made moving out of the unit fast and easy.
The people who work at the Cube Smart on Cheswick Oak Avenue in Jacksonville, Florida, were very helpful. They answered all my questions quickly and thoroughly. The price of my unit was fair and better than nearby competitors.
Anthony checked me into my storage, informed me on all the rates, and made it a smooth transition. Upon exiting Leann helped me move out with no errors. Very pleased with their professionalism and customer service!!
Absolutely Amazing customer service. We dealt with Bree. She was so informative and incredibly knowledgeable. She made this daunting experience very pleasurable. Will definitely recommend Cubesmart to our friends.
I love this storage unit, they are very professional and knowledgeable. They are helpful and polite. I would definitely recommend them for all your rental needs storage and truck rental. Thank you Anthony!!
Stephanie was amazing and really helpful she took care of me an my movers !!! What awesome customer service, I've never had such a wonderful experience no headache at all thank you so much for late notice
I was paying for a parking spot for my small trailer and every year they would increase the rent. At first it was 160 then it has kept going up to close to 240. I can’t afford these prices. Do not go here
I really appreciated the helpful staff that was very accommodating to all my requests. They went above and above what was required. This is my 2nd time to use this location and highly recommended them.
I’ve used CubeSmart for over a year, and they has been great! The people working at the office are always been so nice and helpful. I would definitely use them again for any future storage needs!
I just to let everyone know how much I appreciate CubeSmart always clean , polite, very helpful can I continue to go on office staff amazing never a dul moment here I LOVE CubeSmart forever ❤️
Had an excellent experience at this location. All of the staff went over and above to make sure I received great service. I'll definitely use them again and will send all of my friends there.
They tell you it’s half off of the storage unit, But once you get there you find out all of the hidden fees. On the phone they told me 40 dollars, but once I got there it was a 100 a month.
Chris Garvey was very professional and knowledgeble in his work, very satisfy and will recommend him to my friends. Thank you for your service Chris Garvey. Sincerely Mr.Jose Gomez.
The facility is fine but they do not prorate. I had to pay the $350 for the month dispite only being in the unit for 4 days of the month. Probably won’t use this company again.
From the greeting, the smooth transition the great customer service from the Manager and the staff! This place is amazing! The whole staff is pleasant and easy to talk to!
I've had the same unit for 2 years. I went to put something in my unit a few days ago and there was 1" of water there. Ruined a few important items. Very disappointed.
Coy was the best. Made me feel really comfortable with the whole experience! I feel like if I needed something they'd be very helpful. No need to look elsewhere! :)
The staff member Anthony was extremely helpful, which made our move so much easier. He was patient, professional and kind. It was very clean establishment.
Excellent customer service, they were about to close when I went by and they showed me the facility and gave me all the information needed. Recommend 100%
Been a customer for years and went to ask about relocating to another parking spot and Anthony hooked me up with an even better one. Outstanding service.
Came to possibly rent a unit Anthony and Jasmine were both helpful and informative anyone looking to rent storage in the Argyle area sould come see them
Coy Whitfill is the absolute best! Always SO helpful & professional...He's one of the main reasons that we are CubeSmart customers...Thank you, Coy!!
Did everything online, really convenient. Also downloaded the app. Could get in & out of the gate without touching the keypad. Really happy so far!
Very helpful staff. Very friendly. We have our rv stored and they drove us back to our spot and guided me back into the parking area. Thanks.
Coy was so knowledgeable of the whole moving experience. He gave storage tips to make it easy to decide what size unit would serve my needs.
Great experience, professional, pleasant & efficient. Worked mostly with Leann. She is great-thank you for taking good care of us & our RV.
Friendly and helpful staff! I love that they check the storages to make sure they are correctly locked. Premises are always clean as well.
Great experience! Manager Leann was great! Patient, informative and helpful. Glad we picked CubeSmart and this particular location.
Easy, knowledgeable, Anthony is a pleasure to do business with, and works smoothly and efficiently to ensure customer satisfaction.
Coy is fantastic! He was very helpful and super friendly. Couldn't have had a better experience working with him. Thanks so much!!
Great place, easy to deal with, quick service, very friendly. The property is in excellent condition and easy to access your unit
Outstanding person very nice and pleasant very clean atmosphere greatly appreciate her service and her dedication to her job.
reserved a unit online went down the next day and finished the deal. Fast and easy to work with. Very clean facility so far.
Scheherzade was very informative, professional and patient. It was a pleasure working with her. Thank you for everything.
The 2 ladies Scheherzade and Bre were extremely helpful with helping me get the van I ordered and great customer service.
Jasmine was such a sweetheart ... very helpful and friendly ... not too many people in this world left like her ... ❤️
Very clean, friendly staff. That girl with the curly hair shirazod was very helpful and assisted with my every needs.
Nice secure facility in a convenient location. Anthony is very professional and helpful. Would highly recommend!
Anthony is great and extremely helpful. Very courteous. Keep up the the great work and keep him here!
Bre, was a great help. She made the experience fast and easy. I would recommend them to anyone!!!
Everything was an easy process, and Breyonna was very nice and helpful. Clean unit, good price.
Kind of pricey but this particular location is very close to my house so it's convenient
Very professional and super nice staff, clean and safe feeling, I would use them again.
Bre was very helpful and easy to work with. She was so delightful to do business with.
Fast and pleasant customer service. The unit we rented is perfect for what we needed.
Great place with helpful staff. Never had a worry about our items being secured here.
Great Customer Service. Friendly Staff, Fair Prices....I will rent from them again.
Very professional, entire complex immaculate. Love the flatbed carts for unloading
Staff was very nice and helpful! Storage unit was clean and ready when I arrived.
Very clean units, but you always have long waits for someone to be in the office
I love the service I receive from Anthony. Cube Smart is lucky to have him!
Amazing service . The team is amazing & just amazing people. 5 stars ⭐️ .
Fast, convenient, and friendly service. Everything was perfect!!
Bre did a excellent job being very patient with us.
Friendly staff. Clean units. Easy to use entrance.
Shehairzad is such a kind employee. Very helpful.
Clean area safe ,very professional people
Great staff very clean units