CubeSmart Self Storage is a Self-storage facility located at 7370 W Cheyenne Ave, Las Vegas, NV 89129. It has received 181 reviews with an average rating of 4.6 stars.
Monday | 8:30AM-5PM |
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Tuesday | Closed |
Wednesday | 9:30AM-6PM |
Thursday | 9:30AM-6PM |
Friday | 9:30AM-6PM |
Saturday | 9:30AM-6PM |
Sunday | 9:30AM-6PM |
The address of CubeSmart Self Storage: 7370 W Cheyenne Ave, Las Vegas, NV 89129
CubeSmart Self Storage has 4.6 stars from 181 reviews
Self-storage facility
"Becca and George who manage the facility, are very knowledgeable, professional and personable"
"I've had a unit here for over 2 years"
"Every experience I've had with the personnel Rebecca and Richard, has been outstanding"
"CubeSmart was great! Communication was easy"
"I have visited other storage facilities in my area but really did not get good reception from them and did not answer all questions I have"
Becca and George who manage the facility, are very knowledgeable, professional and personable. They discussed my storage needs at length with me, so that I would get the amount of space that I needed. Becca took the time to walk me through my first access to the units which was reassuring to me. The units were clean, lighted, and cooled (which is greatly needed in summer. in Las Vegas)! The security was very good, the facility hours were convenient, and my units accessible. I felt content and confident that my "worldly possessions" were safe from theft and damage while being stored at this CubeSmart location -especially with these particular conscientious managers watching over the facility.
I've had a unit here for over 2 years. Every time I went to retrieve something, even in the heat of Vegas summer, my unit stayed cool and dry. I recently emptied the unit out and the same woman who helped me secure the unit was there, and she recognized me right away! Closing out literally took 10 seconds. That says a lot and I feel bad for not remembering her name but I really appreciate her friendliness and service! (Blonde, pretty sure her name started with a K?, possibly store manager) Thanks cubesmart!
Every experience I've had with the personnel Rebecca and Richard, has been outstanding. Their knowledgeable, thorough and hard-working, I can't tell you how much I appreciate them. I had to give this business a 4 star however. This is because of the price increase over the last 18 months. The storage unit price was 140.00 in the beginning, then went up to 168.00 and now it just increased again to 203.00. I purchased a storage container, moved it onto my property and used that for my storage needs.
CubeSmart was great! Communication was easy. I like that I could call and someone would answer the phone to help me. There was also always someone on property if I had an issue when I arrived. The email reminders for payment were very helpful as well. When there was a flood issue, Rebecca called and emailed me right away. Then, she walked to my unit with me and helped me with the process of starting a claim. She is wonderful. If I ever need storage again, I would definitely come back to CubeSmart.
I have visited other storage facilities in my area but really did not get good reception from them and did not answer all questions I have. But upon meeting Rebecca at cubesmart storage, she made an impression to me by being met with friendliness and she answered all my questions and more. She's very nice and explained everything to me in details and I just got wowed with the service she provided me. You gotta meet this lady and she's awesome. Thank you Rebecca.
Stopped at the office to close one of my 2 storages and Isaiah greeted my mom & I he was so helpful very friendly,ran and checked to make sure the storage unit was emptied stayed an spoke with him for about 15mins as he was closing out my unit even nicked named him Cali(being from California)thank you for being so pleasant, sweet & thoughtful good luck in your new city of Las Vegas Isaiah
Rebecca was great! She was very helpful with any questions and very friendly. She even helped me save quite a bit of money. I found a deal online for this location and she ended up telling me about another option that saved me even more. The facility seems very nice. I love the drive up access to my unit. I will refer this facility to any friends or clients that I have.
I'm a lucky customer! I manage to land a top notch storage unit 5'x10' for a deal and a steal! Price was better than most facilities in the area. The building was brand new and I felt special because it was super clean. The personnel handling me was knowledgeable, nice, totally helpful and left me satisfied. It's just an awesome experience for me. jc
Prices for storage space are extremely high, and being late 5 days and putting a lock on the storage unit is extremely demanding and harsh. The company policies made it difficult. Storage areas are clean and staff are great, but the company...they work with people and personal property. They should treat people the way THEY would want to be treated.
How quickly I was able to get everything set up. The pricing is really nice & the storage area itself is extremely clean. The fact that I’m charged on my calendar move in date and not the first of the month is the biggest reason I’ve decided to rent with you. I plan to move my other belongings from a different storage facility over to yours.
I like the options available for short and long term. Many sizes of lockers. All indoor climate control. Outside space for RV and commercial. Best prices in town. Free use of in-house moving van, see store for details. Number 1 for me, customer service. All employees are warm caring thoughtful. You gotta love that
Excellent service when we arrived. The manager, Jan, took us by golf cart to see where we would be storing our RV. We like the access hours, security cameras and that you have to have your own code to get in. Good location for us as well. You can set up auto payments which is very convenient.
TAD was what made my experience amazing. After I called and talked to him on the phone and he got me all situated I didn't call any other storage place. He was so nice and really very helpful with everything I needed! He is a great employee to have! Your very lucky to have him working there!
I've been with Cube Smart for the last 2 years, and I've had 3 storages in that time, they have been, polite , pleasant, and ultra accomodating when I needed to access the storage after the office closed( I forgot my code), and even once I needed the lock cut. Very friendly, kind, and sweet.
We like the facility. The storage unit is clean and spacious but most of all we really like Shandra, the agent who helped us. She was very helpful and friendly which was a huge part in getting us to go with CubeSmart instead of other storage facilities that we looked at and compared with.
Everybody on staff is super helpful and making moving/storing very easy and fast. Rebecca initially helped me, but I was also helped my an older woman and a gentleman working in the office. My space is perfect for my needs, the location is clean and well kept. I give 5 stars.
Great service and easy to get everything reserved and managed online without having to go into their office. Have customer representatives reach out which is a really nice customer service feature. To ensure you are all set and address any question you may have.
Jan & Rebecca make this storage location the best with their personal service. Always accommodating and insuring your needs are met. Have been here twice in the last 2 years when I needed storage space and would recommend this location to anyone . Thank you both
Rebecca was very knowledgeable, pleasant and helpful to make the rental process a breeze. She is very personal and takes her job seriously , with a big smile . I left the CubeSmart very happy that she was there to assist me . Thanks. Sincerely Antonio Zepeda
I'm a new customer and are using CubeSmart to park our travel trailer. The location is good and a little hidden away from major streets. Staff was awesome and helpful! They have staff living onsite and conducts checks of the property throughout the day.
Racist at its finest said that people are so judgmental Oct 31st 2022 idk who they lady was but I guess she had to come out and say something but other people doing the same thing but never said a word to them but yet she had to come say something to me
Jan and Rebeca are two delightful ladies that helped me find the right size space at the time that I needed it! Their facility is spotless, easy to get in and out of, and the ladies made renting the space a pleasure. They made me feel very welcome.
Isaiah was very courteous, knowledgeable and thorough in his explanation of the facility. Overall we received A-1 service at Cube Smart from both Isaiah and Rebecca. We will happily recommend Cube Smart to our family and friends because of them.
I called around to many storages and CubeSmart was the only one who had plenty of space for my needs with THE best prices!! Their office staff was extremely nice and helpful. I highly recommend CubeSmart for all your storage needs. Julie Johnson
Rebecca was very helpful to us. We only need a unit for a week. She found us a good deal and made it an easy transaction. She was friendly and knowledgeable. We were in and out in no time. I would recommend this place to any one needing a unit.
Never anything happened to our rv while in the storage area. Customer service was always very helpful. My one and only complaint would be that the price increase every year? Started at $145 and in January was raised to $212.00??
Wonderful experience for my rental. The unit and hallways are very clean. Carts were always put back and ready for use. Office staff was very kind and helpful. I highly recommend this Cube Smart location for your storage needs.
Rebecca at the 7370 W. Cheyenne Avenue Las Vegas is wonderful. She has gone above and beyond in her efforts to help me with my storage needs. Excellent communicator, very professional, wonderful customer service experience.
Rebecca was incredible! She was so helpful and really worked with us and took her time! She was amazing with my children during a hectic situation! I can’t give enough stars! Customer service exceeded any expectations!
The office staff is amazing! The facility is always clean and any questions I had was handled very professionally and quick responses. They made resting a cube so easy for me, no stress involved. Thank you!
The woman at the front counter was very gracious. I was not in a good mood and she was kind to me in spite of my bad attitude. Thank you for trying to make my day better. The service was friendly and fast.
Easy access and storage was always clean. Management was also really friendly and helpful during my time here. The price at the time upon sign up was also good, but that has since changed unfortunately
The best, it in not the only cube smart facility we use, we have another one in Maryland, and its THE SAME GREAT SERVICE, always willing to help, they make things EASY,....Great work.....
Unfortunately, we had to vacate our unit because we no longer want to pay your outrageous prices!!! You don't seem to want to keep your customers by raising your rates all the time!!!
It's a very nice place but the fees are a litte high for a 5x10 unit. Raised the rate and have not had it a year. I shutter to think when and how much the next rate increase will be.
The front office staff was very professional and accomodating. The only reason I didn't give 5 stars is the unit 28 door was always going off track which was an irritation everytime.
I stored my stuff for 2 yrs and no problem. Today, I moved out completely and Rebecca was kind enough to give me some refund as payment was processed yesterday. Thanks Rebecca.
Always friendly and professional staff. Very helpful and even smiling under their mask. Storage unit was clean and plenty of room to drive in a large size moving truck. …
Professional,friendly service...clean, well designed facility allowing fast and easy access to units...good hours, adequate security...excellent value for the money.
Nice size storage spaces that are well protected from the weather and from thieves. It is easy access without stopping in the office and the staff are friendly.
Easy to use website. Super friendly once on site. They also Helped me swap units because I picked too small of a unit originally. Def would recommend.
Very easy process to get set up. Very secure feeling for my belongings. Nice clean cubes were the best with doors that opened easily! Friendly staff.
When signing up for the storage unit, the attendant was very helpful in what would fit my storage needs, especailly in best deals financially for me.
Thank you Rebecca and Jan for helping us get our motorhome in storage at the 7370 Cheyenne Ave in Las Vegas. You do an excellent job. Ray and Carol
Very clean storage unit. The whole facility is well taken care of.And very professional and nice people in the office all around great experience.
5 Year Customer, HORRIBLE, CEO should resign in Disgrace. $8 charge for payments. Raised Rent 35% in last 2 Years. Absolutely No Customer Service
Jessica is the best---So very helpfull and nice---This place is spotless and like no other storage place I have been---So professional and kind--
Cube smart is a very clean facility. George was a very friendly n helpful agent. Loved that carts were available to use whixh made the job easy.
I had two units there for 4 months and the last month I had 3 weeks left of the billing cycle and cubesmart Storage would not prorate
The sales woman made the whole rental process easy. She was very nice and even emailed me directions on how to get to my storage unit
All the employees and the whole establishment is amazing . I just don’t like the spike on the rates every quarter it seems like.
The girls in the office were very nice, it's because of Rebecca that the whole transaction was so smooth. Thanks Rebecca!
Rebecca and all the girls in the office at Cubesmart 7370 West Cheyenne Avenue Las Vegas Nevada are very helpful, polite.
Nicest storage place I’ve found in Las Vegas! It’s exceptionally clean and the staff is incredibly friendly and helpful
Moving in was very easy & the employees were very helpful in helping me out. My stuff was very secure & for a low price
This is the second time we’ve rented from this location and both times have been outstanding. Great customer service!
Rebecca was friendly courteous and very prompt I was able to reserve at air control unit the first day I came in.
The staff couldn't have been more accommodating & friendly. The storage facility was clean and very easy to use.
I love that the unit has climate control and all my electronics are working and in tact, as well as my clothes.
Staff was friendly and professional. Very informative too and taught me how to use the app. Thank you so much!!
They were very helpful by making sure they knew my needs. The whole process was great. Definitely would refer.
The office attendant was so helpful. The unit was clean and the driveways are spacious. Great facility.
Friendly staff and they were very helpful with determining our needs for the correct size unit to rent.
You made the process easy, the storage unit was clean (no bugs) and there was easy access to our unit.
I’ve been a clone of theirs for eight years and I’ve always been great. Services great always clean.
Rebeca, the manager is just wonderful. She made the process easy and with great sense of service.
I love the area . It’s so clean & spacious., the prices is good. A good customer service …
It was quick and easy . Right location for my needs . Rebecca was a lot of help . Thank you .
Rebecca was very understanding during this Corona pandemic! Great customer service, thanks!
Quick, easy, helpful staff, clean faculties, felt very safe leaving my belongings there.
Very helpful and knowledgeable staff. Very clean lots with easy and convenient access.
The facility is clean and well maintained. The staff is outgoing and very friendly.
Super safe place! I really appreciate it. It was very useful for me. Thank a lot.
Very clean. Awesome staff that are easy to work with. Too many rent increases
The price and appearance plus George was excellent on explaining everything
Clean establishment, but the 10 o clock curfew is ridiculous what a my 16
Staff is very attentive and courteous. Wish they were closer to my house.
Every aspect from the facility to the auto payment process was seamless.
Easy set up and clean out, clean facilities, very friendly helpful staff
Always treated with great respect and great efficiency and Cube Smart.
Check in was easy. Storage and area was clean and climate controlled m
The women working in the office were the best ever! It was very clean.
It was a good experience how I was shown the property and the units.
Clean facility. Excellent customer service. Rebecca was a big help.
so far everything is good, and manager seems to care about service
Very friendly and helpful staff. Great specials. Highly recommend!
The rent here went from reasonable to outrageous in two years.
The staff was extremely helpful , courteous, and knowledgeable
Rebecca was a lot of help with excellent customer service!
The staff are great (George @Cheyenne and Susan @Ann Rds)
Your General Manager is outstanding at Customer Service!
The women in the front are awesome professionals. Thanks
Easy access and clean facility. Good customer service.
Staff is Very Helpfull; clean air conditioned storage
Clean well lit space. Everything worked as expected.
Very clean, safe facility Jan and Rebecca are great.
Wonderfully cordial and helpful. Very knowledgeable.
Convenience and location* able to entry after hours
Great service and very clean and well put together
great people at Cheyenne storage and great prices