Custom Adventures Inc

48 reviews

5010 S Service Rd, Burlington, ON L7L 5Y7, Canada

customadventures.ca

+19055811008

About

Custom Adventures Inc is a Travel agency located at 5010 S Service Rd, Burlington, ON L7L 5Y7, Canada. It has received 48 reviews with an average rating of 5.0 stars.

Photos

Hours

Monday9AM-5PM
Tuesday9AM-5PM
Wednesday9AM-5PM
Thursday9AM-5PM
FridayClosed
SaturdayClosed
Sunday9AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of Custom Adventures Inc: 5010 S Service Rd, Burlington, ON L7L 5Y7, Canada

  • Custom Adventures Inc has 5.0 stars from 48 reviews

  • Travel agency

  • "I want to give a shout out to Jill Fost @ Custom Adventures and tell you about my experience and why I highly recommned her services I first contacted Jill in April about a trip to Italy and because a few family member waffled on whether they would join us or not we wound up changing things up quite a few times going back and forth"

    "Jill recently assisted me and my family with our travel arrangements for Costa Rica"

    "Jill has been incredible to know and work with"

    "I was looking to go to Italy with my 14 year old son"

    "My friend and I asked Custom Adventures to plan a 30 day African safari, within our budget, including at least South Africa and Botswana for us"

Reviews

  • Mike Wolfsgruber

I want to give a shout out to Jill Fost @ Custom Adventures and tell you about my experience and why I highly recommned her services I first contacted Jill in April about a trip to Italy and because a few family member waffled on whether they would join us or not we wound up changing things up quite a few times going back and forth. We eventually did not book until July and not once did we fell any pressure or negativity about having so many changes to the potential trip When we finally knew just who would be going, we decided on a few cities and a certain number of days to stay at each. Seeing as she had already spent a lot of time and effort on us it could be understandable that she just say 'ok' and book that right then and there. But Jill went the extra mile again. She told me she would ultimately book what I wanted, but advised that she thinks certain stops would be too much time for what we descirbed as wanting to do etc. As it turns out she was exactly right, we found ourselves ready to move on at each stop excatly at the times which she advised and we took the advice In fact, 2 of the stops she advised, La Spezia ( Cinque Terre ) and Lucca wound up being the highlights of our trip and we would never have known about them if not for her The service didnt stop once we were booked, as the days led up to our departure, she was right there answering my 100 stupid questions and never got a feeling she was annoyed or anything bu happy to answer as best she could, or find out if she didn't know the answer Again the service did not stop there, she also had procedures in place at each stop in case something went wrong and she could not be reached due to the time change. This worked perfectly when one of our tour guides was sick, in the background things started to happen and we were offered an upgraded tour of Venice which wound up being a highlight of that stop. She then immediately reached out in the morning her time, to make sure that the procedures in place worked. She was also there to answer any of my additional questions right until the last day. When I first asked in this group about a travel agent, I got lots of comments about Jill and how "she doesn't build trips, she builds dreams" and I thought maybe that was a stretch. Well she didn't just build my daughter and I a trip, it was a dream vacation. And again, her advice of Lucca and La Spexia really made the trip Hotels, trains, airport transfers were all well thought out, safe, efficient and at a price point we had discussed. I will give her an extra shout out for not running away when in the early stages I said "I'm not one of the rich Burlington people, I am going to have a budget for this" She was just honest about what would fit into our budget and what would not, without judgement or pressure If you want a thoughtfully planned, stress-free trip, I would higlhy reccommend Jill Fost at Custom Adventures as a travel agent. There is no way I could have planned all that on my own and had such a great experiance

  • Faisal Nasim

Jill recently assisted me and my family with our travel arrangements for Costa Rica. Jill is attentive, responsive and has great connections internationally, which is where the real value is when you book tours through a travel agent. She was flexible in her approach and was patient with me and my requests, ensuring that we get the best customized experience that we were looking for. The entire trip was excellent from beginning to end and far exceeded our expectations. We were absolutely delighted with the overall customer service provided by the on ground staff, quality of food and service and overall safety during our travels. Thank you very much Jill and Custom Adventures for helping us with this exciting venture and the smooth execution of our family trip. I wholeheartedly recommend and endorse Jill to anyone looking to book their upcoming expedition.

  • Brent Keyes

Jill has been incredible to know and work with. We planned a trip for my Wife's 40th with her Sister and Brother. Knowing Jill growing up though High School I knew the type of person she was. Caring, compassionate and Trustworthy. Knowing she had started her own travel business we wanted to start a chat with her. We meet at out convenience and she was more than expected prepared with information and different options we could do. On her Trip she traveled to Peru through other countries over 2 weeks. Every minute of the trip was exactly as expected and she felt comfortable knowing Jill was There if she needed. Jill was amazing and highly recommend her services. Since then her support for my small businesses has been incredible. She has used her networking skills to get me in touch with amazing people who support my vision to succeed. Jill's Great!

  • Jacquie Martini

I was looking to go to Italy with my 14 year old son. Feeling a little overwhelmed about traveling to a new country, I turned to social media and saw a raving recommendation for Jill Fost of Custom Adventures. And dissapoint, she did not! From listening to my interests to recommending and booking my trip, Jill provided stellar customer service to the very detail. Even when I had a small crisis at the airport, Jill was there to support and provide advice. I chose an 8 day Intrepid Hiking/Kayaking tour to the Amalfi Coast in Italy and experienced the best trip I could ever imagine. The sights were spectacular, hotels top notch, and the group we traveled with, so welcoming. Would definitely recommend Jill to anyone looking for advice, knowledge, and dependability. She will certainly be my first and only contact for my next adventure.

  • Troudy

My friend and I asked Custom Adventures to plan a 30 day African safari, within our budget, including at least South Africa and Botswana for us. Jill put a tremendous amount of effort, enthusiasm and time into customizing us an awesome trip for this coming August and September. Jill’s vast knowledge of the countries, vaccinations, private reserves and everything you would need on a safari gave us a very high level of comfort. Every time something changed we were informed and the information was very easy to understand. We are so thankful that we chose Jill as our travel advisor and can’t even imagine attempting this trip by ourselves. I have already referred Custom Adventures to several acquaintances and will recommend her 100% . We are so excited about our upcoming trip!

  • patrick likuski

Jill has been an outstanding travel agent! Custom Adventures help my wife and myself get back on the road again to Costa Rica. It has been 12 years since she put together an awesome World Tour for us and we were both a bit rusty with international travel. No worries there! She took care of us from start to finish in a patient manner ensuring that all the "i"s were dotted and "t"s crossed! Her travel advice was solid and she successfully advocated, on our behalf, for a return transfer. There was a bit of a hiccup during our trip (not of her making) and she immediately started the process of getting it resolved when we returned. We were more than pleased with the service that we received and look forward to working with her to plan our next adventure. Thanks Jill!

  • lee labonte

Thank you to Jill at Custom Adventures. We booked a trip to Newfoundland with Jill and all was great until the airline changed our departure date to a day earlier. Jill got right to work and got us a hotel booking within hours! The trip itself was both awe inspiring and just what we wanted. We felt right at home with all the places she had booked for us, and we met many interesting people along the way. When it came time to leave we had another delay and her name was "Fiona". we contacted Jill and she gave us advice on where to stay and contacted our travel insurance company for us. Needless to say we are more than pleased with Jill and hope to book our next excursion with her Lee LaBonte and Betty Gauthier

  • Don Kovacs

If you are looking to book a dream vacation that checks boxes beyond the typical all inclusive resort trip, then I highly recommend engaging Jill Fost at Custom Adventures. Jill is very passionate about providing unique and creative travel experiences for her clients. Choose amazing trips such as expeditions to the Polar regions, African Safari or even European River cruises. With any trip that you might select, you can be assured that she always goes above and beyond to produce a fanatic result. In addition to her extensive travel experience, Jill is wonderful to deal with. She is very personable and responsive to her clients needs. Reach out to her and you won’t be disappointed!

  • Marc Edouard Milan

Whether you prefer group travels, solo trips, or somewhere in between, rest assured that Custom adventures will be able to assist you. I have worked for many years with Jill even before Custom Adventures was established. Every year I have thrown her curveballs, hard to reach destinations, activities requiring special permits, and she has yet to disappoint. I have just returned from China where she set time for me to be on a group tour and spend time solo as well. Custom Adventures helped me navigate the sometimes tedious and extensive processes of train tickets, hotels, etc. With the knowledge Custom Adventures brings, there is nothing to worry about on your travels!

  • sheila white

Just wow. What a custom adventure it truly was. I had a discussion with Jill outlining our hopes and she made all of them a reality. Customized and well thought out. Nailed all details to a “t”. Our recent trip to Italy brought us everywhere we wanted to go with some amazing experiences I didn’t even know existed. If you are like me and want to leave the planning to someone who is an expert this is your last stop. Thank you Jill for an unforgettable vacation. Last day our flight was cancelled and Jill quickly knew what to do and sent a much needed bottle of wine to our room to soften the blow of air Canada cancellation. A true wow!!!!!

  • MARY ANNE MACPHERSON

We have just returned from a trip to Vietnam, Cambodia and Thailand arranged by Jill at Custom Adventures. Words really cannot express how pleased we were with Jill and her company. We had never done a private tour before and I was a little concerned about that mode of travel. Jill put all my fears to rest and I am so grateful that she did. The operators she works with in all three countries were also fabulous - so knowledgeable, professional and most helpful. We felt totally spoiled. I would highly recommend Jill and her company for your next adventure and I can assure you that Jill is now our new travel agent. Happy travels!!

  • Tamer and Janet Fahmi

Jill was our bright light when COVID cancelled our trip to Morocco. Having booked a tour and then have it cancelled was no fun. Jill constantly went to bat for us, ensuring that we would be able to rebook a tour with full value. With all the complications in travel today, Jill took the time to ensure our questions and concerns were answered and she has booked us a wonderful trip that we are now looking forward to. Thank you for alleviating the stress and always staying in communication with us. Jill, you are a consummate professional and your personal care makes us realize your value. We so appreciate you!

  • Louis Duranleau

We are super happy to have engaged Jill as our travel consultant for our first ever European adventure in Italy and France! Jill clearly understood our needs, wants and budget, and created a thorough and realistic 30-day itinerary that came alive before our eyes. Her personal travel experience, solid network of local agents, and super responsive in-travel customer service was evident in the quality of hotel, transportation and venue bookings she secured for us. Thank you Jill for making our first big trip an awesome experience. We look forward to future travels with you leading the way

  • Erin Phillips

As an avid traveler and someone who books her own travel adventures all over the world for work and for play, I must say Jill was shockingly thorough, well versed, quick To provide feedback, and able to find EXACTLY what we were looking for in a beach vacation with some very specific requests, all within our budget. She even compared properties and shared the pros and cons of each to make us feel super comfortable we were making the best choice for us. I could not have planned a better trip for me and my husband myself. It was 100% worth it - highly recommended!

  • Jenna Wood

We are so glad we chose to book our trip to Patagonia with Custom Adventures! This was our first time using a travel agent to book a trip and we are so grateful we did. Jill was amazing every step of the way, from working with us to build a perfect (and complicated) itinerary that suited our needs and preferences, to being available to answer any questions or concerns throughout the trip. No detail was forgotten and everything went extremely smoothly. I would not hesitate to recommend Custom Adventures to anyone and would not hesitate to use them in the future.

  • Diana Lawrie

We used Custom Adventures Inc. - Jill Fost for our three-week trip. We travelled from Amsterdam to Paris and then drove to the south of France, and then flew to Madrid. Jill booked the entire vacation, from flights to airport pickups, hotels, private tours, drivers. Some of the tours, experiences, were recommended by Jill. It was a wonderful experience. We would highly recommend Jill for planning your next adventure. She took all the stress out of the planning process. All we had to do was enjoy the trip. Dan and Diana L. Burlington, Ontario

  • Joanne Steven

Jill came highly recommended by a friend who had enjoyed many trips planned with her expertise. My sister and I wanted to take a small group tour together, but felt overwhelmed by the myriad of companies found through our internet search. Jill helped us narrow our search down, made helpful suggestions, and patiently addressed all our questions and concerns. We just returned from an amazing trip to India, and couldn't be more pleased, thanks to Custom Travel Adventures!

  • James Douglas

I have dealt with Jill on 2 separate trips. The planning and fitting plans with what we want has been superb. Out last trip was quite extensive. 5 countries very different place. Turkey, Madagascar, Oman, Maldives, and ending in Singapore. All went incredibly smooth. We had a superb guide in Madagascar.. I have travelled extensively and Jill knows her stuff and how to access exactly what one needs and wants. Perfect vacation.

  • Brad Grant

I approached Jill at Custom Adventures to book a 2-week trip because I had heard she was quite good (referred); the truth is she is incredible!! Out of the gates she asks really great questions that invited us to think about (and ultimately do and experience!) things we would have frankly missed out on, otherwise. And they were awesome, so ... (!!) Couldn't recommend her enough, we can't wait for our next Custom Adventure!!

  • Marla Ashmore

We would highly recommend Jill Fost of Custom Adventures. My husband and I travelled to Indonesia for the first time and left our itinerary in her hands except for one week as we were committed to a dice resort. Jill did an excellent job with choosing hotels, areas of interest and guides. Wie will most definitely use her services again. It takes the stress out of booking and navigating many websites. Thanks Jill

  • Cheryl McBurney

This was my first time doing business with Jill and she was great! Jill didn't mind that I was constantly emailing with yet another question I had in mind and always responded immediately. Jill convinced me I could take a cab easily enough from the airpot in Bangkok and hesitantly I agreed. PIECE OF CAKE!! She planned a great trip to Thailand and was enjoyed thoroughly. Would not hesitate to contact her again.

  • Laurel Miller-Junk

Jill took my very rough ideas for a vacation for my family of 6 with many different ages and interests and came up with a fantastic trip for us. She organized and coordinated everything so all we needed to do was pack. We felt well taken care of throughout our trip and made some amazing memories. Thanks Jill for everything- Peru was a great trip and I was so relieved to leave the organizing to you.

  • Kimberly CAMPBELL

We have just returned from an amazing trip to Italy that Jill helped us navigate through as this was a first time for us. Jill was a pleasure to work with, she listened carefully to what we were hoping to experience along our travels. From beautiful picturesque villages such a Sienna to amazing wine tours in Tuscany and the beauty of Florence our trip definitely exceeded our expectations.

  • Allie Brown

Jill was very personable through the process of booking our honeymoon. She was very cognizant of our wants and needs; suggesting small excursions to augment our experience. Her operators are very knowledgeable and personable; we learned nuances of Peruvian culture that might have otherwise gone unlearned without them. We will be using Jill again for our next big adventures.

  • Larry De France

Jill Fost of Custom Adventures has put together some amazing trips for my husband and I. From a trip to Southern France and Paris, to a week in Aruba at a beautiful resort. Would highly recommend her for any type of travel booking. I am looking forward to many future travel adventures and I trust Jill will ensure they will be fabulous and worry free! Veronica De France

  • Santina Dangelo

Custom adventures booked a trip for us to Prague and Berlin. We had 4 tours, private car pickup and a train between the two cities. All of the arrangements were excellent. There was a small glitch at one hotel and Jill Fost, the owner of the company handled it immediately. We are always pleased with Tours put together by this company and highly recommend them.

  • Barry Dawkins

A BIG thank you to Jill at Custom Adventures for putting together an epic golf/Whisky trip to Scotland. Everything was amazing, from the transportation and our driver Glenn , to the restaurant recommendations and the distillery tours and of course the golf courses., Would highly recommend Custom Adventures and will certainly be useing them again.

  • GRAHAM AGNEW

Jill’s ability to customize non-standard getaways is unique in the travel industry. The relationships that she has created all over the world allows her to be able to comfortably send her clients on extravagant trips with a detailed, exotic itinerary and without a worry. I don’t hesitate to refer Jill to all my friends and family.

  • Keith Hoey

Custom Adventures has arranged trips to Africa and Thailand for the Burlington Chamber of Commerce. The trips were so successful that we have asked Jill to arrange our trip to Morocco in 2020. Jill does an amazing job looking after the needs of each traveler and ensuring that everyone has a unique and memorable experience.

  • Kr8tive K

Jill did an amazing job building our Costa Rica adventure. We had some out of the way places we wanted to include and Jill worked every spot into our trip. She took the time to understand what we wanted from this trip and made fantastic recommendations to be sure everything was included. GREAT JOB! Thanks Jill.

  • Roger Hutter

We booked a Golf Trip through Custom Adventures all over Scotland with eight guys. Jill did a great job organizing everything including our Flights, Golf courses, Distillery visits, Accommodations and our Driver (Glenn). All went smoothly!! Thanks to Jill at Custom Adventures for a trip I will never forget!!

  • Gary Graham

Second big trip arranged by Jill and this one too was first-rate. Some nice touches like private transportation to and from train stations and airports-all very reasonable and the City walking tour guides she hooked us up with were friendly smart and very informative. The hiking tour in Amalfi was a blast.

  • Peter Cheng

Jill at Custom Adventures is not your regular travel agent. If you want experiences that go far beyond of what an average traveller gets , Jill is the person to contact. Her expertise is to create customized adventures for every taste and budget. Make memories for your family and yourself and contact Jill.

  • John Hutter

Thanks to Jill this "bucket list" trip was a great success. Everything went perfectly as planned. Glen was a great tour guide/driver, never had to worry about getting anywhere. He became a great friend to all of us. Thanks again Jill, Laura and I will definitely be using your services in the future

  • Susan Manderla

Jill has provided travel advice and services to us for many years. She is experienced, knowledgeable and given her attention to detail, able to anticipate clients' needs. Jill is approachable and always open to answering questions. Great advice, great service and highly recommended! Al and Sue M.

  • Chanice Horuc-Lake

Jill made my safari dreams come true! She helped every step of the way and guided me through making this the ultimate adventure. She even made herself available during my trip when I was considering extending! Highly recommend. Will continue booking with Custom Adventures in the future!

  • Brent Stevens

I highly recommend Custom Adventures for any European or African vacation. From accommodations to activities to restaurants, they will ensure that everything is taken care of. They know where to go and what to do to ensure a trip you’ll remember for a lifetime!

  • BIll McGuinness

Fantastic trip to Scotland!!!! Jill was wonderful to work with; very attentive, and made sure everything was arranged ahead of time so that our adventure ran very smoothily on the other side of the pond. All we were left to do was to have a good time!

  • Jennifer Timmis

Easy to deal with, organized and prompt with replies. Jill met all of our crazy needs and organized an amazing trip to Jordan for us. Hotels and trasportation were the best and the guide was fantastic. Excellent knowledge and contacts.

  • Jamison Soeder

Jill Fost, is a passionate, experienced and knowledgeable travel agent who is truly happy to go above and beyond for her clients to give them the genuine travel experience they desire. I'd recommend her to any friends or family.

  • Robin Dawkins

Just returned from a self guided bike trip in the Loire Valley of France with 3 other couples. Jill put together a great trip for us. The scenery was amazing and so many castles on our route. Thank-you Jill and Custom Adventures

  • Daniel Bick

Jill with Custom Adventures set me up completely for my trip to Cozumel! I was pleased with every aspect :) If you are thinking of it.. talk to Jill, she is easy to speak with and clearly knows her stuff.

  • Barry Dawkins

Jill has taken care of most of our adventures around the world and they have all been top shelf. Would highly recommend Custom Adventures if you are looking to go somewhere unique.

  • tanya hendriks

Jill is an absolute delight to work with, uber professional and lightening quick on the response scale. Our trip to Thailand and Cambodia was flawless! Tanya H

  • peter ziolkowski

Jill's vast knowledge of "Anywhere you'd ever want to go"! and her attention to detail makes for an unforgettable vacation of a lifetime! Highly Recommended!!!

  • Steve Ellis

Did a great trip to Scotland with a group of friends. Have already booked my next trip with Custom Adventures next summer to Italy.

  • Marla Ashmore

Jill is an Excellent travel agent. She goes beyond to help you out with your travel arrangements. First class service.

  • Cameron Fraser

Impecable service and dedication to the client. Jill goes beyond our vacation wishes every time, year after year.

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