DWS Cars

350 reviews

160 Rooks Rd, Nunawading VIC 3131, Australia

www.dwscars.com

+61439911111

About

DWS Cars is a Used car dealer located at 160 Rooks Rd, Nunawading VIC 3131, Australia. It has received 350 reviews with an average rating of 5.0 stars.

Photos

Hours

Monday9:30AM-5PM
Tuesday9:30AM-5PM
Wednesday9:30AM-5PM
Thursday10AM-3PM
FridayClosed
Saturday9:30AM-5PM
Sunday9:30AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of DWS Cars: 160 Rooks Rd, Nunawading VIC 3131, Australia

  • DWS Cars has 5.0 stars from 350 reviews

  • Used car dealer

  • "Awesome deal with Bruce, the best car dealer ever"

    "I recently purchased a Toyota Tarago from James, and I have to say, the experience was exceptional from start to finish"

    "100% recommended"

    "Buying a car from Bruce Wu was straightforward and comfortable"

    "Kudos to Bruce Wu and his team!! It has been the best car hunting experience ever! Bruce has worked WITH us to choose our dream car"

Reviews

  • anqi huang

Awesome deal with Bruce, the best car dealer ever. I contacted couple of car dealers for comparison, and Bruce is the only one to respond to my enquiries nicely and promptly. Cause I live a little bit far away and carry 2 kids at the same time, he is meticulous and professional. I’m totally a green hand in the vehicle and Bruce didn’t fool me around, he taught me a lot and the most important thing is he gave me the best price. He was able to help me secure and transport my car to my home beautifully. I am very happy with my experience with Bruce - he felt very accommodating and sincere throughout our dealings.His team members also had a terrific experience and provided first class service throughout. He is very responsive with communications and gave me all the information to make my decision. Bruce was calm and casual and not pushy at all. I highly recommend dealing with Bruce purchasing a car from DWS CAR GALLERY . Also want to thank my car broker Chris, who helps me a lot. Without him I couldn’t drive my new car nicely and easily. Thanks to you all guys.

  • Stan W

I recently purchased a Toyota Tarago from James, and I have to say, the experience was exceptional from start to finish. James was knowledgeable, friendly, and patient with all my questions and concerns. He went above and beyond to ensure I found the right car for me, and I couldn't be happier with my purchase. The process was smooth and hassle-free, and James was transparent and upfront about all costs and fees. He even helped me secure financing at a great rate, which I really appreciated. Overall, I highly recommend James and this dealership to anyone in the market for a new or used car. The quality of service and attention to detail is truly outstanding. Thank you, James, for making my car-buying experience a truly five-star one!

  • Rob E

100% recommended. If you’re looking for a prestige or luxury car dealership where you don’t feel like you’re dealing with a ‘used car salesman’ and where you feel relaxed and not pressured to buy, then DWS Gallery is for you ! Bruce and his team have helped us secure a beautiful new car to suit our needs without being solicitous or underhanded. All our questions were answered openly and honestly, communication by email, SMS, over the phone and updates regularly forthcoming. It’s easy to see where their 5 star rating comes from. We will recommend, and we will buy from Bruce again when the time comes. Until then, we’re happy new Jeep owners !! Keep up the good work !!

  • Oscar Wu

Buying a car from Bruce Wu was straightforward and comfortable. I came in and saw a lot of good car options. The staff were friendly and quick to help, and Bruce knew a lot about the cars. Prices were reasonable, and they had cars for every budget. Plus, they were clear about each car's history, which helped me feel secure in my choice. After I bought the car, they made sure everything was okay and answered any questions I had. If you're looking for a reliable car and honest service, I'd suggest checking out Bruce Wu. They treat you right and make the car buying process simple.

  • Gino y

Kudos to Bruce Wu and his team!! It has been the best car hunting experience ever! Bruce has worked WITH us to choose our dream car. It was a fun experience with ease! Instead of "Hey Siri, tell us about .....car", we did "Hey Bruce, could you tell us about ......car?" It is amazing how much he knows about cars and all the pros and cons to help us narrow down to the car of our choice. I decided to leave this review to share a thought, if all the salesperson could be like Bruce working WITH the client not AGAINST the client, it would be a perfect world!

  • Dale S

Fantastic car dealer, really a cut above the rest in terms of customer service and quality. DWS were very accommodating to my finance wait times and situations, provided an extension without question for me to get my own finances in order. Really impressed with the service, these guys go the extra mile to ensure the customer is happy - they even filled the tank of the BMW for me to drive it off the lot with no extra cost or request to do so! amazing!. Thank you guys, great to do business with you :)

  • Yasmina Milovanovic

After months of disappointment searching for a reliable car i came across DWS, i spoke with the manager Bruce, he was lovely & very accommodating with my enquiry & that same day he sent one of his team members to bring the car i was interested in to my home, it was a rare privilege to meet a genuinely honest, friendly & caring sales rep in Chris, he made the whole experience of buying my beautiful Toyota Yaris worthwhile (pic attached) the 5 star reviews this company has received is well deserved.

  • Yuyang Tong

Really super awesome seller...not only was their attitude very patient but the quality of the car was superb and the price I think was the most reasonable price in all of Victoria. They provided me with the most attentive service while I was buying the car and even bought me a bowl of noodles! I have been overwhelmed by the owner's hospitality and not only do I get the best car buying service here, but I also make friends at the same time. This has been the best shopping experience I've ever had!

  • Kathy

I would like to take this opportunity to thank Bruce who guided me to purchase my first car. He was professional and patient in addressing all my questions and worries without trying to sell, knowing that I may not be purchasing from him. Even till today, he continues to be proactive in after sales service, ensuring that everything is taken care of. I believe this is how a true salesman should be and therefore he deserves every single recognition. Thanks Bruce!

  • HELAY PEATE

I would like to congratulate DWS Cars for their excellent customer service and sale process. I bought a car (Honda Civic) few days ago and Ryan did make the whole sale a very easy, fast and straightforward process. He was very professional and always let me know the state of the sale with good communication. I appreciate that he even took the car to my mechanic for an inspection. Based on my experience I highly recommend DWS Cars. Thank you DWS Cars and Ryan.

  • sammi Ye

Great customer service and great value of car!!!! My first time to buy a car from dealer but was so impressed with the positive and bubbly customer service from the staffs. The car comes with a six months or 5000kms warranty which was so useful. I need to change the fuse of one side of my mirror, the staff helped me to book a mechanic right away and got it fixed on the appointment date. I will definitely come back again if I ever need to buy or sell a car.

  • Yika GU

THE BEST SERVICE EVER!! I recently had the pleasure of working with Bruce Wu at DWS, and I couldn't be more impressed with his exceptional service! Very nice guy. Super helpful and friendly. He knows a lot about cars and provided valuable insights and recommendations tailored to my requirements. He is just IMPRESSIVE! His expertise helped me make an informed decision, and I felt very confident in my choice. Thank you Bruce!

  • Kevin Bourke

Purchased a vehicle from DWS recently with Sam providing excellent service. A great experience, he made the process pleasant and really easy. All issues found with the car were accepted and corrected without delay (even some I hadn't found) prior to final purchase and I couldn't be happier with the deal. I would have no hesitation dealing with Sam and the DWS team in the future or recommending them to others.

  • Test Account

DWS car gallery is the best car dealer I had dealt with so far. Bought an Audi after having a extreme disappointed experience from Lexus. The staff were honest and willing to help, shout out to Bruce, whom has been very accommodating with pre and post purchase service, he will always find a way to make things right . The experience was impeccable. highly recommended. Thank you and we will be back again soon.

  • Bunny Kaur

I had an amazing experience with DWS gallery for buying my first car ever. Bruce, the sales executive took care of my requirements, all the queries I had throughout my buying journey. He provided me guidance whenever needed. They are pretty flexible with everything. So I will definitely recommend this dealer to buy your car from them whenever you are planning for it. Regards Bev

  • Miranda

Great place to get your next car! Highly recommend to everyone. A lot of choices of high quality cars and in their great conditions. Fantastic service experience throughout the whole purchasing process and even the after-sales service. I had a few questions about functions of the Merc that I weren’t familiar with , They showed their patience and guided me professionally.

  • Riah Mann-Taito

Hands down to Chris for his awesome customer service. Great communication skills, very friendly and polite. I highly recommend buying a car from DWS cars. Everything ran smoothly with no fuss at all, not only that but their time and effort given just to do a 2 hour drive to deliver the car. Very lovely people to come across. So once again thank you so much for your service.

  • Adam Leggo

Good experience with this car dealership. In lock down and isolating and unable to pickup vehicle. Dealt with Bruce WU who was most helpful and organized for car to be dropped off at home address prior to making final payment and was very flexible due to our situation with isolating. Would definitely recommend this car dealership to anyone looking at buying a motor vehicle

  • t watto

I’m very happy with the service I received from Bruce at DWS car gallery. I wanted to buy from interstate and Bruce was flexible with me organising a pre purchase inspection and my travel arrangements. He had everything ready when I arrived for a smooth transaction and change of rego.The car was washed and detailed and he even threw in a tank of fuel. Highly recommended!

  • DRose4Life

I had a wonderful experience buying a used car from DWS. It was stress free and happy to purchase the car at DWS. Bruce is very thorough! I bought the car when I was oversea, he picked me up at airport when I arrived. And take me to the garage to test drive the car again. The car condition is excellent. I highly recommend Bruce and this dealership!

  • Stu

If you are looking for an easy, friendly, trustworthy, professional car buying experience then DWS Cars are for you. From the initial enquiry to driving away in my new car the experience was amazing. Thanks to Bruce and the DWS team. Quality cars and outstanding customer service. Recommend to anyone looking for their next vehicle.

  • Alan Zhang

If you want to sell your car or buy a new one, DWS is your best choice. They offer you the highest sell price and lowest buy price among all dealers. Further more, their superior services also impressed me a lot. They did everything on behalf of me and I just simply waiting for the car without doing anything. Highly recommended!

  • YILU ZHANG

Very professional and friendly service. I bought my Tiguan today at DWS. Bruce is a very nice salesman, he was very patient in recommending their cars for me and helped me familiar with the functions of my new car and the follow up precautions. Very recommend this car dealer and hope to buy another car here again in the future.

  • Joe Qiao (Mclemore)

It's been a while since I've followed this car retailer. In this fantastic retailer, I was finally able to purchase a BMW X5. Thank you so much for Mr. Wu, his professionalism really gives me confidence to purchase a car in Melbourne. Buying a car if you have car needs is highly recommended for Chinese international students.

  • 欧阳晴

We bought a BMW 328i last year, there were some issues with the engine however DWS help us solve all the problem even on night time! I was absolutely satisfied with their after sale customer service, they were responsible and patient for everything you asked. I would 100% recommended to others who are seeking to buy a car.

  • ada brear

I am very happy with my new car. The sell rep was easy to communicate to and their service was excellent. They brought it to my doorstep on a truck, I inspected the car took it for a test drive. I was given time to decide to buy the car which was really good. I would recommend them to my family and friends. Thanks

  • Debbie Lin

We are grateful that Bruce Wu has helped us finding the replacement of our family car within our budget with extra high tech features, excellent safety rating and stylish design. We are certainly impressed by his professionalism, wealth of knowledge and client focused services! Highly recommend Bruce and his team!

  • midg

I had a great experience with DWS. Bruce was an easygoing guy and was great to work with. and really went above and beyond to secure our desired car and ensure top quality. He also kept us well informed along the way about next steps. It was a pleasure working with him and I would highly recommend him

  • Jenny Nguyen

I purchased my car from DWS and going through the process with Bruce has been one of the best experiences I've had. The car was clean inside out and in great condition. Bruce's down to earth personality and attentiveness made the process so much more enjoyable and stress free. Thank you!

  • Wayne Wang

Great service from Bruce and his team. Purchased a Toyota Aurion from them, Bruce made sure all my concerns are answered. When there was a small issue Bruce arranged to have an inspection and covered all the cost, even though it turned out to be fine. Highly recommend DWS team and Bruce.

  • Richard Hong

It was a pleasant purchase with DWS. Bruce was the one who facilitated me and he was very professional and reliable. If you are first time car buyer and have a budget, this is the company you can consider. They have wide range of cars to choose from. I am very happy with what I got.

  • Rachel Paul

Bruce from DWS was extremely helpful. He went out of his way to make sure the car was in pristine condition, and even paid for a part replacement when it was noticed during the purchase transaction! Excellent service, pricing fair, and nothing was too much of a hassle. Thanks

  • Tanya Turro

We purchased our car from DWS cars all the way from QLD and Ryan handled everything for us. We cannot thank him enough. The communication was excellent. He made the entire process easy. We highly recommend this business they were outstanding. We love our new car very happy.

  • Sa Sa Hui

Supreme experience with DWS. Very excellent customer service and their team's members are very patient and honest. Bruce and Ryan are the best dealers i ever had, they deserve more businesses. The car's condition was brilliant, no hassle at all. Highly recommended DWS!

  • Dannee Kangaroo

Good service and experience throughout the purchase and consultation process,Provide a detailed introduction, perfect after-sales program.Guided us to test drive the vehicle and to buy insurance,Complete the transfer procedure.We are very happy to complete the order.

  • LiYing Tan

Excellent service and all the staffs are very helpful. If you after a trustable and honest dealer, you may come over. I want to say thank you to BD. Thanks for all the consultation and try his best to fulfill our requests :) if you want less worry, please visit here.

  • Xu Yang

We were impressed by Wu's customer service when we first come here. After the test drive we decided to buy the car from here. The price is reasonable and the quality is excellent. We will probably come back again in the future if we want to buy another used car.

  • Shi Yan

Sold my old car in 30 min. Never expected that I can have such a good and efficient way to sell it. Communication is very smooth and high efficiency. And Bruce Wu is very honest with the price so we save lots of time to bargain back and forth. Highly recommend!

  • andy hu

DWS has become my one-stop-shop for my car shopping. The staffs are very knowledgeable and give professionals advice base on my needs and the products. The store manager Bruce is a very open and honest man. This is a trustworthy place to look at your cars.

  • Jordan Holland

Purchased a car from Sam at DWS recently. Great experience, made the process easy and nice guy. Car was fantastic value for money. Online description was accurate, clear and plenty of photos. I would have no hesitation dealing with him and the Team again.

  • John Meng

Recently purchased a car from them. They are efficient, professional with excellent customer service. They also delivered the car to my house. It was a stress free and great experience. Would highly recommend the dealership to anyone. Thank you so much.

  • Chris Huang

I had a wonderful experience buying a used car from DWS. It was stress free and happy to purchase the car at DWS. Ask for Bruce, he is very thorough! He delivered my car to my apartment when I needed help. I highly recommend Bruce and this dealership!

  • Terry Chen

Overall I had a great experience with DWS. All the staffs are friendly and easy going. DWS has High standards of customer service and great quality cars offering as well. Bruce is definitely the right person to deal with if you are a potential buyer.

  • Jeffrey Smoker

I travelled quite a long way to see the car I was interested in. It was very well presented, looked even better than the pictures on carsales. Bruce was a pleasure to deal with, nothing was too difficult for him, and he did it with a smile …

  • shucheng lin

Great service! Staffs are very friendly and professional. I arrived Melbourne just after new year and urgently need a car, Ryan actually helps a lot by coordinating each party and eventually the car delivered to me on time in good condition!

  • 228217338

Needed a car to travel to work, shopped around a got a pretty good deal with Bruce. Service was professional and reliable, with all document and the vehicle ready faster than I could imagine. Would see Bruce for my family car in future.

  • Carmen Zhao

Can’t even believe I have my very first car!!!! Thank you Bruce taking care of me as a newbie with a lot of patience, answering all my questions with professionalism. Definitely will recommend Bruce to anyone who looking for a car!

  • William Rewse

THIS IS THE BEST CAR DEALERSHIP YOU WILL FIND! Ryan was the man that helped me, he was amazing and did everything he could to ensure my first car was perfect, the deals are amazing and their care is unmatched. BUY YOUR CAR HERE!

  • Esther Chai

I was placed in the perfect car. It looked brand new being a used car and Bruce handled me very well. DWS extremely efficient, they make sure that everything was covered at the best price. I highly recommend this dealership! :)

  • Alex Gutiérrez

I am very grateful that Bruce Wu has helped us finding the replacement of my old subaru, excellent I am are impressed by his professionalism, wealth of knowledge and client focused services Highly recommend Bruce and his team!

  • Liam Brown

I bought my car through DWS and I could not have asked for a smoother process. The car was immaculate and Bruce was upfront with everything and keen to help, even once the purchase is complete. Great service! Highly recommend!

  • jie gu

This car dealership is really great. This is my second visit. Good service,good integrity,my most trusted place to buy a used car. In particular,the sales of Pan Doudou and Mr Wu are all very considerate and considerate.

  • Tina J FU

Thanks for Bruce Wu! Big helps for our needs. Very effective works, very detail and warm heart services. After a week drive, I Really like the car he introduced to me! And I’d like to introduce Wu and DWS to my friends

  • TJ McRae

DWS cars are hands down the best car buying experience I have ever had. From my initial phone call to after sales queries Bruce has been amazing. I would definitely by a car from DWS and Bruce again. Just fantastic

  • Alicia Kee

We sold our Mercedes GLE43 through DWS Cars and the whole process was so easy, troubleless and seamless. Very friendly service and most importantly the offered purchase price is good! Highly recommend DWS Cars.

  • Ricky Whitworth

Very grateful for Bruce Wu and his ability to find the right car for me. Was able to make a decision on a vehicle the same day I walked in. He was honest and upfront which helped me make the right choice.

  • Kushan Thirunavukkarasu

Thank you Bruce and his team at DWS for helping me buy my car. The process was quick, easy and more importantly genuine. @Bruce thank you for your time and effort, I have a feeling ill be back . …

  • Trent Wang

Very excellent customer service and trustworthy hand. Couldn’t be happier for getting my a3 last week, definitely consider here first before buying next car. Late model with low kms. Thank you Wu.

  • Shawn Young

High quality and professional service. Bruce is polite, professional, and warm-hearted. I got my Subaru Liberty from here and the car is in perfect condition. Definitely highly recommended.

  • Kim Jiao

Incredible experience!!! The service was full-ride and the people were all incredibly nice, especially my man Ryan, helped me a lot!!!! It was just a pleasant purchasing experience overall.

  • 任华玲

I recently bought my 2007 Hyundai Getz and it was an excellent buying experience. My sales consultant was Ryan, one of the most honest sales people I dealt in my life. Highly recommend!

  • Shaoheng Liu

Recently purchased a Prado GXL from James, picked up the car within 3 days from the day of purchase. James even stayed back after hour to accomodate my work schedule, much appreciated.

  • Tuff Yu

Had a great experience at DWS. Mr. Wu was very upfront about everything and helped me get a great deal. The whole process was simple,straightforward, and hassle-free. Highly recommand.

  • Guiyou Chen

Enjoyable purchasing experience with DWS, Bruce Deng is a professional guy and really provided the fantastic service, recommend DWS strongly to anyone who is seeking a used car.

  • Darren Sumner

Bought our daughter her first car at DWS and couldn't be happier. A great car at a great price and with great service. Sam was fantastic to deal with and really looked after us!

  • Elly Yang

We are so glad about the purchase experience from DWS. We got a car with fantastic condition and received amazing service from their manager Bruce. Highly recommend DWS!

  • Jessica Hmy

Smooth process, fair price, and excellent service at DWS Cars. Selling my car was hassle-free and satisfying. Highly recommend this dealer for a seamless transaction.

  • zhigeng shi

Just brought our first car from Dws Cars. The salesman Ryan is very easy to deal with and help us a lot for which car to choose. Great services and Highly recommend.

  • Ying Zhang

Very excellent customer service and their team's members are very patient and honest. The car's condition was brilliant. Highly recommended DWS! All the best …

  • Alex Robinson

Thank you to Bruce and his team at DWS. Car was well presented, service was warm and friendly. Happy to have made the purchase. Overall a very positive expirence

  • Tracy L

Great experience purchasing a car here, the team was friendly and answered all of my questions promptly. I would highly recommend them. Thanks James and team

  • MIAO SU

The salesmen are very professional. High performance-price ratio. A very happy shopping experience. If I buy another used car, this is still my first choice.

  • LULULU

Happy to get my second car from DWS! Very successful and smooth process of purchasing this car! Will definitely recommend it to my friends and colleagues!

  • Scott Lee

Very experienced and knowledge about the car, straight to the point Easy process no stress Thanks Bruce Wu …

  • 冬梅

James is a good man. He helps me a lot and the purchase is smooth. Btw they can deliver the car to my home. Love it.

  • Ying HU

It’s been pleasant dealing with them, every thing straight forward. Car is amazing, very happy with their service!

  • Jonathan Yao

Got a very good deal here! Very friendly and professional. Highly recommended if you are looking for a good car!

  • Jiahui Zhang

Very good experience here and the customer service is great, staffs are nice and friendly. Highly recommended.

  • Ivan Cheong

It was a wonderful experience buying a car from DWS Cars. The process was seamless and the price was fair.

  • ALAN ENGLAND

The best car buying experience ever!...Very efficient, great value and lovely people to deal with...Alan

  • Darren Mays

The boys I dealt with to buy my car were tremendous and very helpful. Nothing was ever too much. Darren

  • william chin

Just bought Toyota Corolla ,Staff was very helpful and professional. Great service …

  • Hang Luo

It’s so excited to pick up my dream car, Alex was very patient and helpful! Highly recommended DWS!

  • Corina Stone

Bruce was amazing. Great experience and absolutely love my car. Definitely recommend.

  • andrew hu

So nice to have a second-hand car here. Timely reply and high-quality cars with rwc.

  • Frozen Jellyfish

Perfect service! They drive your car to your place and handle all paperworks !!!!

  • C L

Thanks for Chris, Jason & Ryan’s generous assistance. I finally got my ideal car!

  • Asmv.3plays

A+++ Sellers Bruce, the best car buying experience ever!

  • Joe Zhang

Chris provide really nice service, wonderful car. Thanks

  • Peng Sun

Chris is a very professional and helpful sales !

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