Dawn Hines is not only personable and professional, she is very knowledgeable when it comes to servicing your insurance needs. Recently my son was involved in an accident on the Dan Ryan Expressway... the person that was responsible was on the cell phone at the time of the impact. Dawn is the State Farm Commercial, when you need her she is there! In one hour she had things taken care of. State Farm Team, Towing, repair shop, and rental car!!!! Customer Service is #1, her staff is trained to handle all your questions and needs. Excellent Agent and Agency!!!! I will certainly refer all my friends interested in auto, homeowners, and rental insurance to the State Farm Dawn Hines Insurance Agency! This was 8yrs ago and we still get the highest quality of care, concern and customer service.

Dawn Hines is an awesome Insurance Agent! For me it's more than just the State Farm brand it's her extensive knowledge of the industry, attention to detail and the way she makes you feel important and that you're more than just a premium or policy number. Nine years ago when some of the other players n the game gave me the run around I was told, by a mutual friend, Dawn has her own agency . So I reached out and within a couple of days she had my 3 Flat apartment building and both my vehicles insured at a reasonable rate and whatever discount was available she applied it ! Dawn Hines State Farm Insurance Agency is top notch ! She truly cares for her clients and is an asset to the community.

I just want to say that Dawn is the BEST. I literally have been with her since I was 17 and I’ll be 33 this year, that’s 16 YEARSSSSS. I wouldn’t trade her for nothing in the world. I 1st met her through my grandparents. She is the agent for 90% of my family in Chicago. Anyone that ask about a agent I will ALWAYS refer them to her. I have been bless to have a agent that really cares for you. I always tell my friends that says they have State Farm “I don’t know about your agent but mine will get the job done and actually treat you with care”. I always tell Dawn she is my fairly God Mother lol. If you are looking for a agent, she is the agent for you. You will never regret it.

Dawn Hines of State Farm is a excellent agent and is wonderful to work with! She has always responded quickly to my questions and concerns. Because she is knowledgeable about the types of policies Statefarm offers she will meet with you in person to take the time to educate you on policies that will be beneficial to specific situations. When I’ve had life changes she’s been great about getting all that she needs to know about the situation then she will presents me with the insurance options that are most suitable to my needs, and with great rates! I’ve been with her since 2009 and have been very happy with the her service! I wish that I could give her more than 5 Stars ⭐️

It is a pleasure being a part of the Hines State Farm family. Dawn Hines is the most thorough person that I have worked with for my insurance goals. She is an excellent agent. She listened and accessed my insurance needs before providing options that she believed would provide the best solution for me. She is very knowledgeable, professional and personable. She has gone above and beyond not only for me but my family members. Her passion and love for what she does shows in her work. I wish I could give her more than five stars. Thanks for all that you do Dawn to insure my insurance requirements are met. I appreciate you.

Dawn, is not just my Agent, she's a family friend. I have been with her agency since 2008. She takes care of our whole family, makes house calls, remembers your birthday and every family member. Most of all, she is professional, caring, and timely. When l lost my Sister, She called me weekly to check on me and ensured that her sister attended the service to give a resolution and support, in her stay. She need one signature from me and drove to my place of employment to get it so I wouldn't be inconvenienced. If you're looking for ANYTHING related to auto, home, renters, boat, life, IRA, she's your person

Dawn Hines has been my agent for over 15 years. Prior to having State Farm, I’ve never had an agent be so diligent in making sure my insurance needs are met. When I had a claim, not only did she patiently walk me through the process, but she called me periodically to see how things were going. She is truly a hands on agent and not one you don’t hear from again after the policy has been issued. She gets to know her customers personally and that extra touch makes a difference.

Ms.Dawn is a person that always have time for her clients. It does not matter if it is a professional matter or a personal matter. Ms Dawn's dedication to what she does is unmatched. Any questions or concerns that you may have are never unanswered. The interactions that I personally have or had with Ms. Dawn can not be matched by any other agent. She is reliable and trustworthy.

Dawn is a spectacular agent, but more than that...she's part of our family. We've been with her for years. We not only call her with new purchases that need to be insured, but we call her to make inquiries in order to plan our next moves. She's always there when we need her. She goes out of her way to make our transactions easy and seamless. She's the best in the business!

I absolutely love, love, love Dawn‼️ She’s always there to assist with any questions or concerns. And she provides all the information about whatever policy you’d like. I was referred by family that’s been with her a very long time. Dawn has not let me down yet. Dawn is the reason I’m a proud StateFarm policy holer. One Of The Best Insurance Agents In Chicago‼️‼️‼️

I have had the opportunity to be a client of State Farm with Dawn Hines for years. Dawn is on speed dial with any questions or concerns that I may have. She upholds professionalism as an absolute must and her attitude is her gratitude. Dawn is assiduous, hardworking, pleasant and beautiful. I highly recommend Hines State Farm for all of your insurance needs.

Dawn Hines has been my agent for close to 20 years (if not more). She is a top notch agent and ALWAYS answers my questions or takes care of an issue immediately. If you’re looking for a truly professional agent, give her a call. You will not be disappointed by her quality service. If I could give her 20 stars I would. The best.

Several years ago, I changed from Allstate Auto Insurance to State Farm working with Dawn Hines and her team. Shortly after to working Dawn, I decided to migrate my home owners and commercial properties over as well. It has been and I'm sure will continue to be a pleasure working with you and your team. Thanks much!!!!

Dawn Hines has been my family and I agent for over 20 years now. She is absolutely amazing. She’s very knowledgeable, understanding, and personable. You talk about a person with passion for the work she does it would be her. Thank you for all that you do and keep up that great customer service. We appreciate you.

Dawn has been my agent for the past few years and she has exceeded my expectations. Anything I've asked of her she has gone above and beyond for me. If your in the market for insurance don't hesitate giving her a call. She will handle all your needs in a timely manner with excellent customer service!

Dawn is truly amazing! She has been my agent for over 10 years! She’s friendly, reliable and professional! She adds a personal touch! I have had many opportunities to switch but I’ve chosen to stay with her because of her great customer service!! You won’t be disappointed by choosing Hines Statefarm!

Dawn is an overwhelmingly professional and dedicated State Farm Agent. She has been constant at this for the 10 years I have been a client. She returns my missed calls in a very timely manner. She answer my questions with urgency and knowledge. What more can I say. I know. She’s great at her job.

I’ve been a loyal customer for over 10 years. That’s due to the professionalism of Dawn and her staff. They’ve always provided a helping hand with all of my questions and insurance needs. Becoming a customer of Dawn, means becoming family. That’s the care and love that you receive here!

Amazing is the word I think of to describe the service I have ALWAYS received at Hines State Farm. Dawn provides impeccable customer service and is very knowledgeable in her craft. She also provides a personal touch which makes Hines State Farm more than a business....they're family!

Dawn Hines at State Farm is the perfect example of a caring and professional agent. She takes the time to get you the best rate and is always available and open to answer any questions you have. Dawn is the best and I will like to thank her for being a great person and agent !!!

Could not have asked for a better agent than Dawn Hines. Always professional, helpful, and just an all around great person. You couldn't pay me to leave her State Farm agency. If you want genuine quality service, and always with a smile, get Dawn Hines as your State Farm agent.

Dawn Hines is known for her detailed care in servicing her clients. I experienced exactly that. I found Dawn to be knowledgeable, responsive and an advocate for me at her company. If you are researching insurance agents many are qualified but Dawn Hines goes above and beyond.

I have been a loyal State Farm customer for only one reason and that’s Dawn Hines . The service she provides is impeccable, she’s attentive and always accessible , and that’s important for me with the hectic schedule I have. I am proud to be a long time customer.

When working with Dawn not only will you get a knowledgeable agent with the lost art of exceptional customer service that genuinely cares, but you’ll also get a friend like family! The best to ever do it! Thanks Dawn for all you do! Highly recommended!

Agent Dawn Hines is an example of how good customer service should be handled. I love the assistance that I receive when I’m in need of help. Agent Hines goes that extra mile to make sure you are satisfied. Thank you for your dedication Agent Hines!

Dawn has been my agent since 2008. That’s 14 years! With her I have all 4 cars and my house together and she’s always able to find me the very best and affordable deals possible. Friendly, very professional and knowledgeable agent and her staff!

I started a friendship with Dawn Hines a long time before Statefarm. She has always been someone I could count on. Never judgemental always encouraging and when you combine the two you get the best of both worlds . I'm totally satisfied. …

OMG, my agent Dawn Hines is the best.She took time and answered all my questions, took time to find the right quote for what I was looking for on a budget. Went over everything, at the end of the day. The experience was awesome …

Dawn is the absolute best! She’s always available to answer any and every question. Dawn cares about my family and keeping us safe. She takes the time to review my policies, often and helps me make the best decisions with my budget in mind.

Dawn Hines is the most professional, courteous and friendly agent I've encountered. She is very considerate of her customers. Everytime I had a problem with my auto, getting it towed and/or repaired Dawn took care of it. She is the best!!!!!

Dawn and her staff are amazing. They’re very professional and go beyond the call of duty to provide top notch customer service, which is rarely extended with other providers. I appreciate them and will continue have Dawn as my agent.

Dawn Hines was nothing short of being professional, efficient and wasted no time and getting my insurance needs met.. Again I am so appreciative and it was a pleasure working with you. Dawn Hines is highly recommended …

Dawn Hines truly cares about her customers. Never hesitates to answer any questions I may have. Customer service is always top notch. I never feel like I'm a bother. I appreciate her knowledge and expertise as well!

Where do I start when it comes to the amazing Dawn S. Hines :) She's very welcoming, knowledgeable, and has the BEST customer service! Dawn, cares for her customers as if they're her own family and always has!

My experience has been nothing but AMAZING. Dawn is the absolute best. She genuinely cares about me (her customers) and wants nothing but a great outcome. Always willing to go the extra mile, any day or time.

Ms Hinds was very friendly w a great attitude n very polite in professional aswell n very knowledgeable of insurance n the Rate's of State farm n she answered all my Questions an Concerns aswell .. Mr.Hobson

Dawn Hines provided both professional and personable customer services. She answered all of my questions and was very thorough in providing information that met my insurance needs.

Dawn Hines is a very knowledgeable agent with outstanding customer service. I highly recommend. She is very personable and makes her customers feel like more than just a customer.

Dawn Hines is one of thee best in business I know.. any issues that may occur will be resolved within 24 hours, very knowledgeable about insurance, customer service is Amazing!!!

Dawn Hines is truly a God sent insurance agent! Thank you so much for making sure that my family & I have been properly insured for many years (and through many cars hahaha)!

Dawn is very professional! She has great customer service. We’ve been with her and and the State Farm family for six years now and have no regrets. Keep up the great work!!

Excellent customer service very kind and considerate, and always very professional. Thank you Dawn Hines for always being there when I needed your help. Sincerely Mr.Brown

I Love her she takes the time to call you Even on the days she's not working very sufficient And cares about her customers thank you for being the best State Farm agent

Dawn has always exhibited a high level of service to me and my family. She is always available to answer questions and service us. She is our 5 Star Agent!!! Thanks

It was a pleasure speaking with agent Dawn Hines. She knows insurance like the back of her hand and responds in a timely manner. Definitely recommend.

I am so pleased with Dawn Hines State Farm. Very professional, informative always available when needed. She is will be my agent the rest of the day.

Best place and best agent ever. Dawn really cares and will never steer you wrong. She cares. I'll always stay with Dawn Hines State Farm❤️ forever.

Welcome. Service. Comfort. Reliability. ALL describe the Hines State Farm family, of which I’ve always felt a part, from day one as a customer.

If was a blessing that Agent Hines could answer my millions of questions. She was so patient. Her energy is the best. I highly recommend!

I have been with Dawn for years and received nothing but the best services. I would highly recommend her for your insurance needs. Oliver

Dawn was very helpful reviewing my current coverage and tips to lower my premiums. I highly recommend her for protecting home and auto.

Never made me feel anything less than like family. Hines A State farm is business with a touch of living vibes. Best decision ever!

Appreciate the assistance and knowledge received about auto insurance for my son. I can say this is one state farm agent who cares

Dawn has been our agent for a lifetime. We trust her and wouldnt go to another agent ....we are a 2nd generation family as well !

Hines State Farm is great. We use Dawn for all of our investment properties and personal assets. She really goes over and beyond.

Dawn is personable and very knowledgeable. I’m grateful for the one on one agent-customer experience. I highly recommend.

Dawn is a great agent. She has continually gone above and beyond to meet my needs and I’m very grateful for her service.

Dawn Hines is always professional, pleasant, and caring. She genuinely cares about her customers. She is a great agent!

We Have been With dawn for yearsss! She is so amazing, and she's has such a welcoming stature. Thank you again dawn!

She is a very special agent always cheerful and helpful. One of State Farm’s Best