DentalCare Carnegie: Your Trusted Local Family Dentists is a Dentist located at 1/61 Koornang Rd, Carnegie VIC 3163, Australia. It has received 733 reviews with an average rating of 4.9 stars.
Monday | 8:30AM-8:30PM |
---|---|
Tuesday | 8:30AM-8:30PM |
Wednesday | 8:30AM-6:30PM |
Thursday | 8:30AM-6:30PM |
Friday | 8:30AM-8:30PM |
Saturday | 8:30AM-8:30PM |
Sunday | 8:30AM-8:30PM |
The address of DentalCare Carnegie: Your Trusted Local Family Dentists: 1/61 Koornang Rd, Carnegie VIC 3163, Australia
DentalCare Carnegie: Your Trusted Local Family Dentists has 4.9 stars from 733 reviews
Dentist
"I have been at DentalCare Carnegie for a couple of years now and have initially had good experience but in the past year or so I feel a little different"
"After chipping my tooth at work, I thought the universe might have hated me"
"Do NOT trust the services here"
"I am saddened that I have to write this review! What seemed to be a gem of a find turned out to be a massive regret"
"I'm regretful to report that this has been the most distressing dental cleaning experience my wife has ever endured"
I have been at DentalCare Carnegie for a couple of years now and have initially had good experience but in the past year or so I feel a little different. I was transferred to another Dr. without any consultation, not advised whether it was a permanent change and just kept booking me on with the new Dr. I don't want to name names but as patients we build rapport with our Dr and the way that was handled in my opinion wasn't very professional. Its at least been twice now I've seen the new Dr. and never felt compelled to feedback until today. Last week I went back for a clean and was told I need two old fillings replaced - and was told I need to put down a $100 deposit. I honestly don't recall ever having to put a deposit for fillings but maybe things have changed... (I've had multiple fillings, root canals and crowns done so I'm not new to dental practices) Fair enough, so I came back to replace the fillings and then after all that effort I was told I need a crown instead. I know I am not a dentist but surely if that was a possibility, we should just have not gone ahead with replacing the filling and gone straight to prepping it for crown... (or at least have a detailed discussion with me with what options I have and what are the consequences of each option)... So I asked if it must be a crown it was a definite yes answer and again i was told to book an appointment and put down a deposit. Idk i might be wrong but my gut feeling really made me feel like I was a figure ($) and just to make sure I come back for another appointment. I don't know if I will go and seek a second opinion now but this is the first time I've felt that way at DentalCare Carnegie after being there for a few years. A little bit sad really because they were good in the past and I've even introduced 2 friends to them. P.S. I don't think what happened to me was terrible but I felt like there was a much better way to handle it: explanation, asking for patient's thoughts and giving patients time to make their own decisions (or opinions) based on facts provided. Communication is key.
After chipping my tooth at work, I thought the universe might have hated me. I left work to drop my puppy at my in-laws and frantically called local dentists to see who could help. Within a minute of speaking to the lovely girl who answered my call at DentalCare, I suddenly was calmed to know that my drama was only going to be temporary and I was in the right hands. I had an appointment within 30 minutes and was greeted with a warm and empathetic welcome on arrival. My appointment was with Dr Himali. She was so lovely and calm and once I was in the chair, listened well to my concerns and how the incident occurred (a metal straw lol). Dr Himali offered me multiple avenues for repair and was able to informatively provide me with everything I needed to make the decision I felt most confident with. During the procedure, she continuously checked on me to see if I was comfortable and also suggested some hand gesture communication methods I could use during the procedure, if needed. Dr Himali requested opinion of progress for my chip repair throughout the procedure from colouration match, tooth length and shape. She was precise and accurate and to be honest, my tooth is better than it was before I chipped it. At one point during the procedure, I even considered if I could get away with a nap because it was so gentle and the sound of the TV above head was so relaxing. After an experience that started in pure chaos and distress, the entire experience provided by the team at DentalCare actually made my day better than expected. I don’t recommend chipping a tooth but I do recommend DentalCare. They will forever be a new family favourite amongst family and friends
Do NOT trust the services here. This is like a business for milking patients for every drop or penny. If you go for a clean, you will be recommended a plan. Your worked teeth will require reworks within 1 year (returning patients are sought here). If you ask for your medical records/FCO, you will be denied. And the quality of fillings is horrible. I bet most extractions lead to a dry socket and infection, as was mine. Tammer Amyra first dentist, then Paul Aulakh, the second marketing agent/extractionist. Pushy tactics. Surprises at every nook. Extractions are crucial to their money making business plan, not the service. Seems they candidly recommend extractions even if you don't need it. Hence, please always seek a second opinion elsewhere, or simply don't visit this place. It's been 2 years since my last visit before finally switching dentists, but I'm still suffering the consequences of their mistakes; the dental pain and expenses still continue due to extractions they recommended, whereas it was NOT required in the first place! Please AVOID this place and you will thank me later. And watch out for one of the receptionists who often gives unqualified medical advice. PS Medical Admin - I know the admin will now search my name on the system because you love replying to comments here, play the blame or excuse game, but you won't find me there; so please post a reply here, and I will call your office to chat. And this time, I'm not removing my feedback. After 2+ years of contemplating whether I should review your practice, I have decided to do it... even if to save just a few naïve people from irreversible misery caused by your dental service.
I am saddened that I have to write this review! What seemed to be a gem of a find turned out to be a massive regret. My first clean and check session went well but 6 months later the follow up messed up everything! I just went back for a routine clean after I was reminded by the staffs via sms. I went inside with no issues and came out with swollen gum after the clean. My gum became dark at one part and my upper gum got so swollen that I could barely talk or move my mouth. The swelling could be seen from the outside too as my cheeks were swollen too. And then the worst part, figured my teeth was left with some sharp edges which started pinching the inside of my mouth and back of the gums resulting with serious bruises. It became so bad that I had to go to a GP and was told that I have got a tooth abscess that I got right after the clean. After having antibiotics for 5 days in a row nothing changed. I am still in a lot of pain, swelling and cant close my mouth properly as the teeth at fhe back of the gum constantly keeps coming in contact with the inside of the mouth. Will see another dentist soon. Really disappointed. And ofcourse, don't get fooled by the general scaling prices, they will add x-ray prices of both sides, this treatment that treatment and the final bill is much more that what you can anticipate. Not happy, not recommending and never going back.
I'm regretful to report that this has been the most distressing dental cleaning experience my wife has ever endured. I must acknowledge the warmth and genuine assistance we received from receptionist. However, the incessant pressure from other staff members for a follow-up appointment severely dampened our overall experience. Our main grievance lies with Dr. Rachel, who displayed alarming impatience and excessive force during the procedure. The aftermath was even more distressing. My wife suffered severe bleeding around one tooth, an issue she had never faced in her several previous cleanings. This bleeding persisted for an agonizing 20 hours, ultimately necessitating an 8-hour emergency room visit. Due to this harrowing ordeal, my wife can now only consume cold liquid foods. It's only fair to highlight the commendable assistance we received from Dr. Sami the next morning. Her gentle, compassionate, and undeniably professional approach provided some solace. While we're grateful for Dr. Sami's exemplary service, our encounter with Dr. Rachel has sadly cast a long shadow over our overall experience. I implore anyone considering this facility for dental services to think carefully about their choices and to be discerning about the practitioner they choose.
I cannot say enough good things about Dental Care Carnegie. From the moment I stepped into their welcoming facility, I knew I was in excellent hands. The reception staff greeted me with warmth and efficiency, making the check-in process a breeze. But it’s the outstanding dental work that truly sets them apart. Dr. Jason is a master of the craft. Not only did they put me at ease with their compassionate approach, but they also displayed unparalleled skill during my procedure. I have had various dental treatments in the past, but none have left me as satisfied and pain-free as the one I received here. Additionally, their state-of-the-art equipment and hygiene protocols gave me the assurance that I was receiving top-notch care in a safe environment. The dental assistants are highly trained, offering seamless support throughout the appointment. They went above and beyond to explain each step of the procedure and the post-care I would need. To anyone in search of premium dental services, Dental Care Carnegie should be your first choice. Their combination of professionalism, technical expertise, and genuine care make them the gold standard in dental healthcare. A resounding five stars!
Both Dr Alexander Maer and Dr Himali are very professional and welcoming. After taking digital imaging and pictures of my teeth, it was clear to me the sotuation of my teeth and what was the next suggested step to undertake. Every time the doctors would ask me if everything was clear and let me ask all questions I had without rushing me out. While undertaking surgery, I appreciated the doctors to anticipate each time possible discomfort and remind me what procedure was being carried out. After the surgery, I have been informed in possible discomfort and what to do in case of mild pain and when was needed to take action in case the pain was too much to handle, I also appreciated on check out, the desk handed over a summary of step by step actions to take after the operation and a clear and detailed payment and procedure plan with average time the procedure will take and automatic messaging to inform me of the next scheduled appointment. Finally, the premise is equipped with ceiling mounted television that can be a good distraction for longer procedures. Overall I'm very satisfied of the service and I don't mind to drive a bit longer to receive their services.
Dr. Julie and the Team have given me the most beautiful Hollywood smile makeover! I was pretty unhappy with my previous teeth, their shape, color, surface, cracks - everything, and have neglected them for too long during the years. Dr. Julie was really patient with me, super involved in the crown design process, walking me through the steps of the smile transformation, and was incredibly gentle and considerate of my needs and preferences. She explained clearly what could be done and what couldn’t be, and how crowns can serve as an Invisalign-like effect for my front teeth. Dr. Julie and the team, the lab and everyone involved in creating my teeth absolutely nailed it. I am so grateful to the whole clinic’s staff too, as I’ve received incredibly friendly and warm service all the way through! To have a beautiful smile is something so important as a way to express my happiness and joy fully, and I am proud to display my brand new smile thanks to Dr. Julie. Thank you so much!!
I found DentalCare Carnegie through the Medibank Members Choice provider search and I am SO glad I did! I can confidently say I will booking all my dental appointments here from now on! The minute you walk through the door you are welcomed by the friendly and helpful reception staff. As a very nervous new patient with a fear of dentists that stemmed from my childhood (lack of pain relief and older dental methods in the early 90s), I have to say that Dr Himali put my nerves at ease instantaneously. She really took the time to not only listen to all my concerns and get to know me but to also explain out my treatment plan in a way that was easy to understand. She regularly checked with me to see if I was experiencing any pain throughout my check-up and filling procedure. Her warm and friendly manner made the whole experience pleasant and as comfortable as possible. I can't recommend enough! Thank you DentalCare Carnegie, I look forward to my next appointment!!
Today 11/3/2023 @1430 my partner excitedly went for his teeth whitening appt at this clinic apparently he was told the procedure will only provide a short term (3mos) effect. Point is they should have explained to us about the pros and cons prior to booking the procedure. The dentist who he seen for consult the first time is diff from the one he met today- so where is the basis of your assessment? Going back to 2 weeks ago when we enquired for the whitening procedure- receptionist was very unwelcoming, my partner was booked for whitening consult only to be ripped off cleaning and xray and whatnot as steps needed to be taken prior to whitening procedure as per clinic. Receptionist at that time kept messaging that they needed deposit prior. We never had any proper explanation/instruction provided for us and after the consult they just sent out online invoice asking to pay deposit asap. Clinic looks very promising outside but don’t be fooled. So disappointing!
Reception left my forms on the counter for other patients to read for an hour +, absolutely no care for patient privacy. Some additional (not needed treatment was added), everything was rushed. The whole thing felt like it was focused on money, not patient care. Dentist was very bad… everything done in blitz speed… was so weird. A dentist visit is not a race. Also in the long wait I spent there, every single customer was nudged to write a Google review… hope this helps? Editing to add to their response - they insisted on using the paper form, and the receptionist knowingly left my details on display, despite me pointing out the form from the waiting chair myriad times when customers were reading my details. Very unusual of them to blame the patient though Would not recommend the dentist at all UPDATE: After only a month, a filling that was supposed to last five years has fallen out. The dentist is worse than I originally thought, avoid!
I am very happy with my ongoing treatment by Dr Julie at Dental Care, Carnegie. She is very gentle, kind and a considerate human being ❤️ I had 2 crowns and cleaning so far (one more treatment left to do), and I can already say that my search for the right dentist is over. Dr Julie explained every procedure before beginning my treatment. Once I was happy with the procedure, they begin the treatment with complete transparency. I love how they treat their patients with lot of concern and support. It was an exceptional experience, not only with Dr Julie but with the whole team, starting from booking my appointments at the reception, to the clinic staff, to the assistants involved... All were extremely patient and helpful. Thank you to the whole team Highly recommended!! ☝️1️⃣
Dentalcare Carnegie is a wonderful dental practice. My children and I have been going here for many years and we have received the highest level of dental care. Dr Alex and Dr Julie in particular are so knowledgeable, experienced, gentle and caring with everything that they do, especially with our children. Our children have no concerns at all going to see them. My elderly mother has always been afraid to go to a dentist. She recently had a sore tooth and I took her to see Dr Dave at Dentalcare Carnegie. After the appointment she came out so happy and relieved as her issue was fixed and she said Dr Dave was the best dentist she has ever been to see! I highly recommend Dentalcare Carnegie. They are open 7 days a week and will always fit you in for emergency appointments.
I’m leaving this review for the exceptional experience that I have received from DentalCare Carnegie. A big thank you to Dr Nathan! He is super friendly and helpful and explained everything in detail. During my two visits, all procedures were explained before conducted and I was given time to take breaks in between the treatments. My feelings were confirmed multiple times through out the process. The assistant Claryna(sorry not sure if I got the name right) was very friendly and professional as well. The girls at the front desk were amazing. The overall experience was 10/10 and I will definitely recommend this place to my friends and family. Looking forward for my next appointment. See you in 6 months time lmao
Saw Dr. Julie Sheng for toothache on my molar that’s been festering me. The team contacted me on the day of booking to understand how the toothache started and suggested to get previous records from my previous dentist in the cbd, which I like so they have my records/history going forward. Dr. Julie explained the cause of my toothache whilst showing the xray of my teeth, gums and bones. She also provided the details of what are the next steps and asked me if I am happy to proceed with the root canal after she provided the estimated costs. I appreciate the transparency, explanation of details, and confirmation before proceeding with the treatment. Recommending the same clinic to my husband now.
Undoubtedly the best dental-related experience I've ever had. From the first day I visited Dental Care Carnegie I felt as though I had been cared for and treated like family. Professional, courteous, and friendly staff made me feel calm and relaxed throughout my dental procedures. Their kindness and compassion towards me was something I had never experienced! I would highly recommend Dr Alex Maer for children too as he was so gentle and thorough with all five of my children, and they all had a positive experience and no longer fear their 6 monthly checks. He took the time to teach them good dental hygiene which they practice daily at home. Thank you Dr Alex Maer and your team.
Highly recommended. Excellent service from a very professional and friendly team. The receptionist team and the dentists were great and made me feel comfortable. I had a dental emergency on Sunday evening and Cathy (the lovely receptionist) kindly booked me in although I called them in the last minute. Dr. Ashley did the procedure thoroughly and with maximum care and minimum stress. He is also a very nice and approachable dentist and I do appreciate his great manners. So glad to meet with the team and will undoubtedly go back there for my other procedures. It’s been definitely my best dental experience as I felt no pain and stress. Thank you team DentalCare Carnegie
Very friendly, professional and efficient service. I recently visited Dental Care Carnegie, which was my first time back to the dentist since covid. Overall was a great experience. I really liked that I was able to secure a booking for the same week online, the Dentist was on time and they took time to explain different types of treatment options. Previous dentists have made me feel pressured to make a decision on the spot, and this was definitely not the case at Dental Care Carnegie. Even my experience paying the bill at reception was pleasant, where the receptionist took extra time to make sure that I claimed as much on my private health as possible.
I cannot thank DentalCare Carnegie sufficiently for how well they took care of me on Christmas Eve. Having travelled from the ACT for family Christmas in Melbourne, I broke my front implant on 23 December 2022 and was both in discomfort and distressed at my predicament. DentalCare Carnegie were wonderful to me as a brand new patient. They took me in, calmed me down and fixed my tooth. I cannot recommend their services highly enough, and I must mention their highly professional staff. I rarely write reviews and I am late with this one; however I wouldn't miss the opportunity to thank them. I wish them all the best in the new year. Sincerely Louise W.
Made a last minute appointment at DentalCare Carnegie due to tooth pain. My first time at this dental practise and my experience was so pleasant and professional that I will be bringing my family here moving forward. Upon entering reception Oliwia was just so lovely, helpful and had a caring nature which is so appreciated. I saw Dr Andrew whose professionalism and advice were fantastic. He explained everything in detail and answered all my questions I had regarding my treatment which put my mind at ease. This dental experience has been wonderful and a big thank you to Oliwia and Dr Andrew…I will see you both soon! Highly recommended!!
I have always put off visiting dentists. So, when some peanut brittle fractured one of my teeth a few years back I was forced to ‘suck it up’ and get something done about it. Thankfully, Andrew M and the staff at DentalCare Carnegie sorted me out. Great communicators, efficiently and respectfully stepped me threw each step of the way, clarified costs and, in the end, crowned me King Barry the 1st. It was without hesitation that I returned recently for a repeat crowning process for a similar issue with another tooth. Same great service and care, this time by Andrew P. King Barry the 2nd gives the team his royal seal of approval.
I wholeheartedly recommend Dr. Alex Maer at Dental Care Carnegie, an exceptional dental practitioner. His excellent technical skills, comprehensive explanations of procedures, and genuine empathy make every visit a reassuring experience, easing my previous dental anxieties. The clinic itself is modern, clean, and comfortable, with a friendly, efficient team that consistently goes above and beyond to provide top-notch patient care. Dr. Maer's perfect blend of advanced dental care, patient-focused approach, and a highly professional environment ensures every visit is nothing short of the best possible dental experience.
Our prep school child needed emergency dental late in the evening due to an accident resulting in a dislodged tooth. When we found Dental Care Carnegie offering emergency dental services, Esther at front desk was so wonderful and calm to accept my child to be seen within 20 minutes of calling, even offering a warm herbal tea upon arrival! Despite coming close to their closing time, Ester and Dr Oren was calm, inviting and really patient with my son and did not rush the process. We were happy with the result given the circumstances. Just unfortunate we do not live in the area! We recommend this dental clinic!
Long story short: Dr. Dave is amazing! I’m a dental student and I’ve seen how my wisdom teeth grown on the Xray. Not the easiest when it comes to extraction! Knowing that keeping the tooth complete would be beneficial for my future studies, Dr. Dave was able to secure my whole tooth without other complicated procedures involved. I reckon with his profound knowledge and experience, he’s definitely a trustworthy dentist who I would like to visit regularly for my check ups in the future. The staffs are very friendly and professional too! Overall one of my most pleasant experience in terms of dental visits.
Everyone in DentalCare Carnegie is 5-star! I live in the Northern suburbs but still willing to travel to Carnegie for a dental appointment. The dentists are all very competent but it’s the people at the reception and the dental assistants that are top notch. They are all very warm and accommodating. I had a wisdom teeth surgery with Dr Paul recently and it went really well. We were able to finish in about half an hour, and recovered pretty quick. I also appreciate that the clinic called to check on me the day after and give more after care instructions for a speedy recovery.
I changed dentists late last year due to moving house and picked this dentist as they are the closest to my new home. I was a bit nervous about leaving my former dental clinic (who I had been going to since high school) but DentalCare Carnegie have been great so far. The receptionists are friendly, and my new dentist (Dr Dave) is super nice and explains everything he is doing which I really appreciate. Also, this clinic is open after 5pm which means I don't have to take a day off work when visiting the dentist. Definitely would recommend this clinic to anyone who is local.
Our few recent visits this year to Dental Carnegie have been nothing short of exceptional. Patients’ care staff is consistently extra accommodating, always caring and responsive. We have been seeing Dr Andrew and every time he is a very thorough with assessment, explanation, and treatments of urgent and ongoing dental issues, from simple to complicated ones. There is always transparency on value and quality for all firsthand recommendations and dental plan. We genuinely appreciate the level of care for services required and vibe in this clinic. With Thanks.
I had four wisdom teeth extracted yesterday. Leading up to the operation I was quite anxious - not only about the operation, but also about the sedatives that are meant to ease anxiety. I had complications in recent medical procedures. DentalCare Carnegie were patient and caring as I reached out with my concerns and questions. These positive qualities were displayed by multiple staff. Furthermore, the operation turned out to be faster, smoother, and more comfortable than expected! A special thank-you to Dr. Dave and Dearna for their extended support.
Driving to the dentist, I was nervous, shaking, and thinking of some wild reason why I didn’t have to go. As a grown woman I even had my mum meet me there to calm me down! From the second we got there, we were greeted by the lovely receptionist who immediately helped me feel more relaxed. Dr. Samil and her lovely assistant did everything to help me feel comfortable; even holding my hand! Told me all the possible course of actions, even the cheaper alternatives if money was tight. Will definitely return to these guys if I ever need to!
I can't speak highly enough of the team at DentalCare Carnegie. I recently needed to make an urgent appointment for an aching tooth. I was able to get an emergency appointment on a Saturday morning and being a very anxious patient it was comforting to be treated with such calmness and care by the whole team.. Very professional and supportive throughout my experience. I have just received a follow up call to check that all is going ok, which has made my mind up to transfer all future dental treatments to Dental Care Carnegie.
I was very happy to find such an efficient dentistry in my local area. From an exceptional appointment booking system and welcoming administration staff to an after care follow ups, everything and everyone is just there to help you out. I had to visit for an emergency assistance and saw Dr Andrew. It was such a relief to receive very professional advice and treatment on the day! Furthermore, I was provided with most competent care and clear explanations during all my subsequent appointments. Very happy. Thank you!
I had not been to a dentist for over 30 years and I was in QLD when I bit a piece of crackle and chipped a tooth. I went to the clinic when I came home and Alex was the dentist who fixed my tooth. I have now spent the past 15 odd years visiting Alex for regular checks and deep cleans. Pain free and professional service from all the staff. Strangely this last appointment clashed with a last minute call up to see the director of the business where I have been working and chose the dentist visit as a priority. Smile
Highly recommended at dentalcare Carnegie. Thanks so much for dr Vishi peung who professionally did root canal for me. I had very painful tooth and I was not sure which one of the tooth that actually hurt because all my nerves so painful. Dr Vishi tried to test every tooth to make sure which one was the problem one and he did fixed it very well. I am very happy with the results and never have that problem again. Both of my kids always do teeth check up at this practice, they do very good care for the kids.
I was very impressed with Dental Care Carnegie. Each and every person I dealt with from the reception staff to the nurse, and finally the dentist Dr. Alex were excellent. They were friendly and helpful. I’ve been going to a dentist friend for years, but having recently moved to Carnegie I was finding the hour drive a bit too much, so I decided to finally bite the bullet and find someone local. I am so glad I did. If you’re looking for a local dentist, highly recommend you check out Dental Care Carnegie.
DentalCare Carnegie has been one of the best dental experiences i’ve ever had. Personally accomodating, they treat you like a person and not just a patient. As much as I prefer to not be at the dentist at all, they make the experience that much better with friendly customer service, welcoming staff, perfect medical practice and follow ups proceeding a major treatment. Would highly recommend this practice to anyone in the area or anyone willing to make the trip for quality dental care :)!!!!!!
I cannot thank the team at DentalCare Carnegie enough for their amazing hospitality. I had to remove 3 of my wisdom teeth in one visit and I was really nervous. Dr Andrew and his team were very clear with their instructions, made me feel very comfortable and the whole process was quick and most importantly painless! Big thank you to Diana and Nic from reception for being very welcoming, it’s very refreshing seeing a whole team be so friendly and helpful. Highly recommended!!
Best experience with a paediatric dentist yet, and we have seen a few. Honest, practical advice. Patient and encouraging with our young daughter. No expensive up-selling, or unnecessary additional treatments pushed. Genuine care for our daughter, centered around what was best for her. Clearly very experienced with children and families. Highly recommend if you are looking for a straight talking, kind and caring dentist. Clinic staff welcoming and friendly. Will return.
As someone who doesn’t really write reviews I had to write this one. A dental emergency with my 9yr old daughter on a Sunday going into a public holiday was not very favourable. However Dental Care Carnegie were fantastic right from the first phone call with Oliwia who was so lovely and understanding. Dr Himali was so patient and gentle with my anxious daughter and we are very grateful to have found this wonderful dentist and will now return for our general visits.
I am petrified of going to the dentist but Dr Himali and the whole team made the experience so easy. Receptionists were lovely, the premises are really clean and relaxing. There is a TV on the roof so you can watch TV while in the chair and it’s a great distraction. Dr Himali talked me through the whole appointment and was patient and understanding. When I left I had a clear understanding of next steps and what my next appointment would be like. Highly recommend
I took me a while to decide to do a review or not. I did 2 cleaning and check ups with Dr Andrew, the first I did an X-ray, and everything seemed fine, after 6 months he literally took 15 minutes to check and clean my teeth. I was thinking “weird, everywhere else take their time to clean”. Anyway, I was suspicious so 6 months later I went to another dentist who did a proper check and clean and guess what: 1 Gingivitis and 1 Periodontitis. This place is a joke
Great experience at DentalCare Carnegie! From reception(Gemma,Cam,Anat) right through to my dental nurse Divine and Dr Himali, all 5 star treatment! I was fortunate that Dr Himali and her team could see me when I was suffering with intense Wisdom tooth pain. From the initial consultation right through to post procedure aftercare, I couldn't have asked for a better experience. So grateful to Dr Himali and the team at DentalCare Carnegie for looking after me!
The receptionist team and the dentists here are phenomenal! Very friendly and eager to go the extra length to make the experience comfortable. In contrast, the outside specialist they got in, Dr Paul, was much less approachable, not to mention quite abrasive to me in the lead up to my major procedure. I guess it goes to show that the staff at DentalCare are willing to uphold a very high standard of customer care that you wouldn’t get at other practices!
Hadn't seen a dentist in over a decade due to a previous poor experience. Dr Jason Ying was friendly, gentle, informative and didn't pass any judgement about my previous oral health decisions. Gave me a step by step action plan and reasonable quote to fix my oral health issues. Would also highly recommend to Bupa health insurance members with general dental cover or above: really helped with costs! Thank you Dr Jason and the Dentalcare Carnegie team :)
Having needed to get my wisdom teeth out pretty urgently, I was referred to DentalCare Carnegie by a friend based off their incredible service she had experienced a couple of months before with the same procedure. I was absolutely blown away by Dr Dave and the team with how kind and caring they were whilst getting my teeth out. Couldn’t recommend this place more for anyone who is feeling nervous or apprehensive about dental work. Thank you team!
Excellent dentist. Dr Ashley was so nice, helpful and made me feel very at ease. He helped me work through a good dental plan at a reasonable price point. He also works Sunday which is great as I have children and am working so make appointments during the week is hard. Also the receptionist Olivia was so helpful, she went out of her way to help me find a suitable appointment and was very accommodating. Definitely deserves the 5star rating!!
I’ve been to a couple of bad clinics so far, and I’m so glad I’ve come across DentalCare Carnegie. They have absolutely provided me the BEST dental experience. Everyone (receptionists, dental assistants & doctor) I have met so far was super friendly and helpful. Their friendliness took away a lot of my anxiety. Dr. Julie Sheng did a stellar job with my wisdom tooth removal and routine cleaning. This is my go-to dental clinic now!
Highly recommend DentalCare Carnegie! Have two perfect experience over there. Dr Julie is professional with patience, she removed my first wisdom teeth without any pain. Thank you Julie. Dr Paul literally used two minute together to removed three of my wisdom teeth!!! (took ten minutes for the anesthetic to take effect) Super impressive. All the stuff here are friendly and helpful. Really appreciate it. Definitely will go back.
The staff are excellent very friendly and willing to accommodate. I see Dr Andrew as does my partner and son. He is very professional Excellent at his procedures and always explains everything thoroughly. The other important reason why I attend this dental clinic is because they are open passed business hours week days and open Saturdays and Sundays. This is so convenient for my family. I highly recommend DentalCare Carnegie
I was so anxious about cost and experience I hadn’t been in seven years. They were so nice; listened to my needs and answered all my questions. They helped me find an affordable alternative and I felt like they really cared about me. It was the best experience I’ve had at the dentist and completely changed my perspective and anxiety around dentists. My whole family recommended them and I’m so glad I listened and attended.
Thank you Dr Rachel and her lovely assistant (sorry I don't know your name but an Angel, you both are!) having fears of needles and dental treatments and really took a lot of care for me during the whole professional process! Very happy with the results. Even the receptionist was lovely and caring about my experience also nurturing of my inner child by offering a sticker for fun haha left the door with a smile! : )
Omg. I always come here and there no doubt that from their reception service and their kind words to their work quality. BUT this time I was just blown away with Dr.Dave. You need to trust me on this now , I DIDNT FEEL A THING. and I was taking my wisdom teeth out. HE IS A BRO. Legend and just made my day. I guarantee you , this is the dentist you want to go to, just the best experience you can have.
After experiencing tooth pain on Good Friday and not having any access to a local dentist over the long weekend, I booked a last minute appointment here to try fix the issue. Dr. Andrew was so great. He really helped all my anxieties and it was such a pain free experience I am so greatful for the work he has done. Still slightly anxious but feel a lot more confident to come to my future appointments
All staff are really friendly and helpful. Drs do accommodate emergency patients with welcoming attitude. Multicultural clinic with so many languages spoken that helps the patients with language barriers . They are fully equipped and you don't need to be send out for any procedures. Dentists are specialised in different levels to accommodate. Overall my brother had a great experience over there.
Did my friend tooth extraction yesterday. The booking was so fast and same day. The team working there is highly professional and kind. Dr Julie the dentist explain everything to us clearly and let us choose our option. She is really kind and professional. The staff highly trained and following up up everyday with us. We so happy we choose them based on their great reviews. I highly recommend them.
Excellent practice. From initial phone call with excellent empathetic practice manager even though I was visiting from Sydney and I had an acute problem on Boxing Day. She could not have been more helpful. The receptionist and dentist were excellent and my problem was resolved painlessly. I have been to several medical and dental practices all over Australia and this one rates as outstanding!
I was SO impressed with this dental group! From the initial email I sent , to the fast response, then the relief at knowing I could get an appointment on the weekend totally relieved my anxiety. The fantastic friendly front desk staff made me feel completely welcome . Dr Andrew assisted me so well he will now be my number one dentist. I wish I'd known about this dental practice years ago .
Dental Care Carnegie was AMAZING! From the minute I walked in, Diana and the team made me feel so welcome. I had my initial consulstion with Dr. Dave, who took the time to explain everything to me thoroughly. He gave me options without any pressure and provided his professional opinion. If you're looking for a Dental Clinic that provides genuine care and honesty, this is the place to go!
Great dentist - very friendly and professional. Had great experiences getting a sleep splint, fixing my broken retainer wire and the regular clean. Dr Rachel was very informative explaining the problems and different options available. Also the receptionists have always been very helpful at the front desk and over the phone. So glad we found this dentist when we moved to this area.
I could not recommend the team at Dentalcare Carnegie enough! They fit me in within an hour of calling for an emergency root canal on a Monday night, and I’ve since been back twice more, each time with exceptional service. Dr Himali is gentle and kind. I love the follow up call the next day and how much Dr Himali genuinely cares about each patient. Highly recommend the team!
Dr Andy is HANDS DOWN the best dentist I have ever had the pleasure of visiting. I have been struggling with my smile for years and always having a fear of dentists. I wanted to go down the path of Veneers, Andy was there every step of the way and helped guide me to the new amazing set of teeth I now have! I seriously cannot wipe the smile off my face. Thanks Dr Andy.
I had the most amazing experience with Dr. Julie! I’ve had some not so great dental experiences so was quite anxious arriving to my appointment. Julie has a very kind and calming nature and I immediately felt safe. She is fast and accurate in her work and I felt zero discomfort despite having major fillings done. I’m so thankful that my teeth are now in safe hands.
I had some major work to be done and needed it in a hurry because of the pain I was in, and was able to get in on the same day. The staff were all incredible and I could not have asked for a better experience given my situation! The dentist was very thorough with explaining exactly what was happening and my options. Couldn't recommend this clinic more highly!
Fantastic service and really nice and professional stuff. As soon as I booked online I have received a call to confirm details and issue. The dentist had performed extraction with expertise and very quickly. I also got a follow up call to confirm I was ok. I would give 6 stars for working 7 days a week and accepting emergencies straight away! Thank you
Took my 7 year old for a check up. She felt nervous before going in. She had her teeth cleaned and rear molars treated to protect them from cavities. My little girl felt so relaxed with the staff and loved everyminute of her appointment. She cant wait to go back in 6 months. Would definitely recommend this dentist to anyone with a fearful child.
Today was my second time , having lots of dental work .Have avoided going to the dentist in years have strong gag reflex which gives me anxiety . I'm so lucky to have found DentalCare Carnegie. Everyone is so lovely there. Dr Alex is kind , caring and supportive. He also listens to your concerns. Highly recommend DR. Alex for nervous patients.
After not having been to the dentist for a very long time, there was naturally an element of nervousness! From the ladies that greet you at the reception, to the dental nurses and Dr Andrew, they each made the experience incredibly pleasant. Most importantly, they were transparent, communicated well, and left me with no bill shock at the end.
Spent many years avoiding the dentist due to the fear and panic attacks I experienced. Finding Dr Alex was the best thing. Him and his staff provide a safe, caring and attentive environment that makes me feel comfortable and more importantly I continue to maintain my dental health because of them! Highly recommend for the nervous patient!
I dislike going to the dentist & avoided going until I had no choice. I found Dental Care Carnegie as I live in the area & made a booking. Dr Julie Sheng is great, from the outset, she made me feel at ease & I am glad I found her. Highly recommend Dr Julie, if you are like me & dislike going to the dentist, she will change your mind.
Dr Andrew, Christine and the team did a fantastic job fixing my teeth - I had been putting off getting work done (partly due to anxiety about the process) but Dr Andrew worked calmly and carefully to resolve the problem with little fuss or discomfort. Would highly recommend particularly for those concerned about going to the dentist!
Had to get two wisdom teeth removed and honestly it was probably the best dental experience I’ve ever had. Dr Andrew was amazing, as was his assistant. They made me feel comfortable the whole time. The receptionist was an angel and booked me in on the same day I called to reduce my anxiety. Can’t thank Carnegie Dental Team enough ✨❤️
Doctor Oren and the receptionist Olivia had been really great and friendly. Olivia always went above and beyond her role when assisting me and made me feel super welcomed. I have visited Dr Oren several times before and he also always made sure that I was doing okay and reassuring me during appointments for my tooth canal. Thank you.
I get very anxious with dental appointments based on some past bad experiences, so I was rather nervous going to my first visit at dental care carnegie. However Dr alex was so reassuring and made sure i was ok throughout the whole appointment. It was the most pleasant dental experience i’ve ever had! can’t recommend dr alex enough!!
I've been going here for over 3-4 years for general checkups - Had my root canel done here and all going well. Wife and kid also go here. High level of standards of care and service. Always on time, friendly, and helpful. Well done to Reception team, Cam, Estelle and Dr Alex for making this clinic the gold standard of dental care.
Highly recommend dental care Carnegie. As someone who is anxious when going to the dentist, I always feel comfortable and at ease. Dr Alex is fantastic and always answers any questions that I have. Reception staff are all extremely lovely. At my last appointment I was served by Olivia, who was so bubbly, friendly and personable.
Dr Oren is an amazing man. Empathetic, calm and absolutely great at his job. Had a tooth extraction and hardly felt anything. He was very thorough in his examination and made sure I was comfortable and explained my various options and costs associated with each one prior to commencing work. I am extremely happy to have found him
Great staff and Dr Himali was so lovely and thorough. I was quite anxious about my appointment and she was so patient and talked me through everything step by step and made sure I was okay and understood what work was involved. I highly recommend her and will definitely keep coming back to get my dental done with the team here.
I switched to DentalCare Carnegie looking for a new dental clinic and am glad to say I will be back again. There is plenty of nearby street parking and the reception staff were very friendly and services on time. I saw Dr Rachel for a tooth clean who did a careful and thorough job while making the experience easy.
All In One… Best In Class… @ Carnegie and near By… A Place for Most Of Dental Procedures… With Experience and well trained Staff and With most supportive and Helpful Assistant Staff too… They Have Multi Languages people who help to understand Everything Smoothly. Dr Maer and Dr Himali are the Best Of them…
Amazing experience at Dentalcare Carnegie. From start to finish the team were so friendly and professional. Dr Julie did an incredible job for my teeth extraction marathon and was so kind and gentle throughout the process. Best quality dental care I’ve ever received. A huge huge thank to Dr Julie …
I have very sensitive teeth for various reasons and get terrible anxiety when I have a check up. The dentist was so understanding and caring. They took the time to make sure I was comfortable and calm every step of the way. They gel numbed my gums and constantly asked if I was ok. Love this place.
I had the most wonderful experience at DentalCare Carnegie! I am a very anxious dental patient, but Alex and his team looked after me with patience and care. 100% recommend this practice. And my 2 children also loved their treatments. A fantastic local family practice. Highly recommended …
Had a bad experience previously at another dental clinic and then I came across dental care Carnegie, everyone there was friendly and professional. A special thanks goes to Dr Julie for being so patient helpful and professional. Will definitely recommend this clinic to my family and friends
All round great experience, booking in and dealing with reception was easy and efficient. Dr Vishi was professional and made me feel welcome and comfortable - would highly recommend. My teeth are feeling and looking great. The practice being a preferred NIB provider was great for my fees.
Dr Jason is absolutely fantastic. I have a bit of a fear of attending the dentist due to previous bad experiences but we was lovely, gentle and did a wonderful job. I’ve never had a filling feel so natural in my mouth. He took the time to make sure if was perfect. Thank you Dr Jason.
My husband and grandkids attended Dental Care Carnegie and was very happy with their work, which gave me more confidence to give them ago. I'm glad I did, Dr Samin is highly trained with years of experience and the her nurse Hanan was amazing. I'd gladly refer my family and friends.
I am a very anxious dental patient who regularly attends this clinic and also needed a crown. Alex and his team helped me relax and talked me through the whole procedure. He is very gentle and usually runs on time which helps with my anxiety. I highly recommend this dental practice
I had a very pleasant experience with with Dr Rachel. She was very nice and informative. The staff was very friendly. The other one great thing is there’s a massage chair in the office and you can enjoy it while you’re waiting. Very thoughtful…. Would highly recommend to anyone!!!
I have been to this practice for a few years now. Dr Andrew has always been very attentive and thorough. I have had a long-standing dental phobia and he has done his utmost to put me at ease, so this is the dental practice I have really stuck with. Receptionists are very friendly.
Highly recommend. I have been seeing Dr Julie for more than two years, even if I moved to another area now. She's super gentle and professional. The reception team is also great, I've seen Naomi a lot of times, she's very nice and patient. A big thank you to DentalCare Carnegie.
Just want to say a big thank you to DentalCare Carnegie. The staff are wonderful, caring and so helpful even if you’re not a regular patient. They went above and beyond for my daughters broken tooth on a Sunday morning and made her so happy. Would recommend this dentist highly!
Excellent and friendly service from Yun at reception, and Jason was a very calm and patient dentist. Great that the practice is open seven days and late in the evening as well - was really convenient when I had to go in quickly to have my jaw pain checked out! Would recommend.
First time going to Dental Care Carnegie and was amazed at the service provided. From the receptionist to seeing Dr. Rachel Liang. I highly recommend Dr Rachel. She was easy going and it was the quickest and most pain free check up and clean I had. She did such an amazing job.
Had an issue that needed urgent treatment and was able to obtain an immediate appointment to address the matter. Dr Andrew Polyachenko went through the treatment process with me and arranged for a further referral to a specialist that will complete the required treatment.
Turned up there at 4:30 for my appointment there was no waiting around, was straight into the chair, fantastic service by Dr. Dave and his associate. No stress no pain walked out happy, which wouldn’t normally happen at the dentist. Would highly recommend …
My daughter booked a dental appointment at Dental Care Carnegie and I had the pleasure of meeting Dr Oren for my overdue dental clean and also Dr Samin the following week for my tooth extraction. I believe I have found our new dentist, finally. Highly recommended them.
Since having braces in my teens I've hated going to the dentist but seeing Dr Dave he has put all my fears at ease. I had 3 wisdom teeth removed yesterday and I'm in no pain at all today. He is the best! Highly recommend Dr Dave for anyone who has a fear of dentists.
These guys are excellent. All staff from receptionists to dentist & nurses are friendly, patient and caring. They create such a fun warm atmosphere, I actually forgot how much I usually don’t like going to the dentist! I’ll be bringing my kids to them too now …
Incredibly happy with the service received at DentalCare Carnegie. They were able to accomodate us quickly, put us at ease and attended to our issue there and then. All staff at DentalCare Carnegie were so kind and considerate. We can't recommend them highly enough.
Dr Ying and the team are life savers! A clinic that has the patient's best interest at heart. Despite the clinic closing and the dental leaving. Dr Ying and the team returned to see me late at night. Great care and service. Can’t recommend this place enough!
Got all 4 of my wisdom teeth removed from here. Best dental care ever. People over there are very accommodating and do everything they can to alleviate anxiety and explained the procedure patiently and answered all my questions. Would definitely recommend.
955 reviews
Level 1, 220 Collins Street, Manchester Unity Building, Melbourne VIC 3000, Australia
934 reviews
Central Shopping Centre, Shop 254, Level 2/211 La Trobe St, Melbourne VIC 3000, Australia
583 reviews
Level 1, Medical Centre, 211-215 Chapel Rd, Keysborough VIC 3173, Australia