Possibly the worst Derrimut gym branch: * Numerous machines out of order - some just sitting there as furniture for a year+ * Aircon in the lat pull down machines area doesn’t work. Other area also can hardly feel it working - imagine training on a hot 30+ degree day. Staff is nice enough to apologise but that’s not going to help members dehydrate and faint * Urinal full of piss - been like this for a month * One of the two toilet cubicles have been out of order for two months * Disgusting mould growing around men’s toilet sink vanity * One of the tap has been out of order for 6 month+ * One of the shower cubicle has been out of order for 2 years and someone’s puke sitting there for a few days now * Lost count on number of times this places ran out of hand towels to wipe the equipment..this is supposedly the most basic but they can’t seems to get their stock levels right..okay that it happens but how far are other locations to be able to borrow as it happens….absolutely disgusting I can continue on but seems like a waste of time as no action is taken..all they care about is opening new locations while their flagship branch is in the condition it is

Further to Tuncay’s review below I would like to reiterate the lack of basic sanitation and safety standards met by this gym. I’ve been at Derrimut (main) for over a year now and these photos were taken today but they were exactly the same when I first started. Only two toilet cubicles but one has been missing a seat forever and there is zero ventilation in there so when someone does a number 2 you CANNOT breathe in the washroom. Secondly there are 3 sinks but ALL of them are broken; 1 has a broken tap, 1 has no water and the 3rd is flooded. Outside of the washrooms, you’ll find loose bolts around the gym floor and free weight machines constantly shifted out of place because no one does safety checks to ensure anything is fit for use. Cable attachments, pull down bars and rope attachments are all faulty with damaged handles making them near unusable. It’s hard enough that they only have a couple of each for the whole gym. This morning I went to use the weight scale and even that isn’t working. The staff member said “yeah it’s usually out of batteries”. Derrimut gym is cheap but as they say, you get what you pay for.

Hi i am giving 1 star because i cannot give any more lower rating i am happy to give them negative rating. So what happened i was using stairs next to treadmill and my 1 AirPod(which i just bought in the same week) fell down unluckily and goes straight into machine. I had chat with Jayden( manager) he said it is not your lucky day today and thats all. Without helping me in this situation staff said they not going to do anything at all. Jayden said wait till the machine broke down then we will call our mechanic to fix may be we will find it later. It can be really expensive thing that could have fall in machine but due to poor service and management i lost my AirPod. After sending them emails I didn’t get any response. So be careful if you lost something you will never ever going to get it back again.

Staff are so rude. I get that gym rules are to not wear slides to the gym but to be addressed and kicked out in such a rude, disgusting manner is beyond appalling. It wouldn’t have hurt to say sorry you know..man was straight up waiting for an argument. Cancelling my membership and not coming back. Do better derrimut. Learn how to address people with manners mate.

We are members of Caroline Springs, We love the equipment but most of the time it is sticky and needs cleaning, the front line staff are very unfriendly. If you are an intermediate - Advanced Gym goer then you will love it, if you are a beginner be prepared to not get any help. It's a shame as this is probably one of the best gyms I have been to in the world.

This gym is spacious and have equiqpments .But staff is rude careless arrogant some of them are racist dont care for customers at all . would Not have Air con working on hot days . Will c make you pay more Then what it should be . Heaps of gyms in victoria Go somewhere they treat customers wel. Absolute trash here

Let's be honest it's a fantastic gym for the price that you pay however a lot of the stuff is unkept the men's toilets are a disgrace. (Sorry management it's gotta be said.Broken, no toilet seats. And some gym equipment not repaired for weeks. Will continue to be a member I rate it 7/10. Men's change rooms 2/10

Always a wrong choice to come to this gym. Sometimes toilets doesn't work, most of the time aircon and now again water taps and aircon s not operational. It's bit surprising that the aircon in reception area is working but where it's requires the most"workout zone" is not operational.bravo …

I visited this gym, and while they had a good variety of equipment, I was disappointed with the cleanliness and the lack of weight reracking. The gym could definitely use some improvement in maintaining cleanliness, and it would be great if the staff could encourage members to rerack the weights after use.

This gym has changed a lot in the last couple years. Heaps of equipment, great music (although it is a little bit loud if you're equipment near the speakers). Membership is totally worth it, I felt like I've gained back my old body since rejoining. So grateful I did :)

The women's gym in this Derrimut location is all old. Most are missing instructions, the weight adjustment on the machines are broken, and weight machines don't have measurements on the options. These should be improved as it's clear nothing has been updated in a while

David from the front was very welcoming, friendly and also giving equal attention and care to each customer greeting them both when coming in and out of gym! Gym has everything you need, might have to wait here and there but gotta compromise at times …

Overall, it's a decent gym. Staff are great and it's very tidy. Only downside I found was it's a bit small in comparison to other Derrimut gyms and seems to be lacking some equipment. I still train here whenever I'm in the area though, it does the job

I've been going to this gym for 2 years now. the staff there are friendly, they have the best customer service. This is because they always greet you when you arrive before you enter the gym. They all have knowledge in every supplement in

We tried to buy a bottle of water and they accidentally charged us double. Tried to get a refund but they don't offer refunds and forced us to grab something off the shelf instead. Pretty disappointed and no offer to amend the situation.

Staff are very friendly, membership prices are excellent value probably the cheapest you will get out of all the gyms. Particularly this location needs renovations for the disgusting men's bathroom and free weights are starting to fall

Clean, spacious & welcoming staff! Only thing is, there’s those tiny little bugs that are all over the place just interrupting my showers and work outs - harmless, just inconvenient. Recommend for sure :)

Too many people in the gym, equipment is always taken, stolen or broken. I feel like the sales , for memberships should end. I would rather pay a higher price if it means I don't have the following.

Staff are always friendly and ready to help. They have good classes run at this location and plenty of equipment. They also have a newly added female only section of the gym with enough equipment.

Worst gym environment, restrooms are always dirty and smell really really bad. Always packed so just a waste of time and money. The only good thing about the gym is that its huge and cheap.

I have emailed them countless times to remove my membership during lockdown. No response. When I called - horrible customer service and really long wait times. No compensation either.

Shower room is not clean and water temperature is very low. Can’t take a shower, It’s too cold. Just Slightly warm. Staff should check the water temperature for shower. Very annoying!

Venue is OK but the staff are really helpful and friendly. The courts are quite small and the equipment/nets need to be replaced. Overall, not a bad place to practice with your team.

Honestly the worst gym in summer. Aircon has been broken for years and they are incapable of fixing it. I nearly fainted because of how hot it was. So now I go to Caroline springs

This gym is fantastic. Plenty of machines and is huge compared to other gyms. Casual pricing a little expensive though but I guess that's the price you pay to maintain the place.

Great gym that has nice equipment. Could use a bathroom renovation and a bit less hip-hop, but overall it's got a great atmosphere and the staff are helpful with advice etc

Toilets, basins and showers are very dirty. This is putting Attendees at risk , It has been reported multiple times to reception and feels as though they can’t do anything.

Got a year membership. happy with this place. very friendly staff. Good gear and clean space. Need a DJ Or a music schedule. Quick on repairing broken gear.

Edit to add: would love a bigger area for women's gym. Good gym, some equipment and weights not usable or broken for extended time but other parts great.

Too hot in the ladies room gym in summer can’t handle it more than 10 minutes there so bad ! And not too much weight machine there in the ladies room .

This business steals money during lockdown when no one can use the gym, Greedy business they would've stolen alot as they have countless gym members.

I love the gym and equipment. The only down fall is the toilets are smelly and dirty. They need to be cleaned regularly cause its not cool …

Pretty decent, music is a bit loud (can hear it through my own music) The cleaning staff are a nice touch though, keeps the place in good shape

Clean, vibrant, nice range of equipment. Can get very busy, some machines could do with a service, but overall a really good gym.

There is every machine you need. Roomy and has uplifting music for when one is training. Clean bathrooms and safety comes first.

The male toilets are outdated black mould where the hand basement is. Handdryer stinks, broken toliet with out a seat.

Good gym, not too expensive, machines well looked after! If anything that could improve is the fans full of dust

My go to gym on Sundays. Decent size gym with all the equipment most people would need to put in a solid sesh.

Disgusting bathroom. Whiite bloke thinks this bathroom is his home, shaving his nose and beard. Trash.

It's a good place, specially for the money you paid I am sure you can't go wrong with this gym …

Best gym around. There can be a wait for equipment if you go busy periods, otherwise it's great.

please Fix men’s toilet Seats they are always broken and for months no repair so Unhygienic…

Staff are friendly and helpful. Everyone in the gym keeps to themself. Good environment.

Enjoy my time at the gym, great atmosphere and enough machines to do what I want.

Very clean, great environment, cant fault it! Good music choice. Fantastic place

Amazing gym with all A grade equipments. 24x7 staffed and helpful staff members

Very nice gym and environment is very good

Very nice gym with variety of equipments

No aircon in 33 degree heat.

The showers are very cold.