Derrimut 24:7 Gym - Thomastown is a Gym located at 187-205 Settlement Rd, Thomastown VIC 3074, Australia. It has received 444 reviews with an average rating of 4.0 stars.
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
The address of Derrimut 24:7 Gym - Thomastown: 187-205 Settlement Rd, Thomastown VIC 3074, Australia
Derrimut 24:7 Gym - Thomastown has 4.0 stars from 444 reviews
Gym
"A Fitness Haven: An Outstanding Gym with an Exceptional Staff If you're searching for a gym that encompasses everything you need for an outstanding fitness journey, look no further than Derrimut gym located in Thomastown and across various suburbs in Australia"
"Signed up here in June"
"This place is a hole; one of the worst maintained, grottiest, most broken-down gyms i’ve ever been to"
"I keep trying to give this gym a go but it seems to get worse every time"
"The most chaotic start to a membership I’ve ever had"
A Fitness Haven: An Outstanding Gym with an Exceptional Staff If you're searching for a gym that encompasses everything you need for an outstanding fitness journey, look no further than Derrimut gym located in Thomastown and across various suburbs in Australia. From the moment I stepped into this fitness haven, I was greeted by an atmosphere of dedication, hard work, and unparalleled support from the incredible staff. First and foremost, the team at Derrimut gym deserves the highest praise. The staff members are not only knowledgeable and skilled professionals but also warm-hearted individuals who genuinely care about their members' well-being. Their commitment to creating a positive and motivating environment is truly inspiring. Whether you're a seasoned athlete or a beginner taking your first steps towards a healthier lifestyle, the staff is always there, ready to lend a helping hand, provide guidance, and offer encouragement. The facilities at Derrimut gym are nothing short of remarkable. The moment you walk in, you'll notice the pristine cleanliness and organization. The gym boasts state-of-the-art equipment, meticulously maintained to ensure a safe and efficient workout experience. No matter what your fitness goals may be, you'll find an impressive array of machines, weights, and training tools to suit your needs. One aspect that sets Derrimut gym apart is the wide range of fitness classes available. From high-intensity interval training to calming yoga sessions, they have something for everyone. These classes are led by expert instructors who possess an incredible ability to motivate and challenge you, pushing you beyond your limits while ensuring proper form and technique. The sense of camaraderie among fellow class participants creates a supportive and uplifting atmosphere that keeps you coming back for more. Moreover, the attention to detail in the facility's amenities is exceptional. The locker rooms are immaculate and equipped with everything you might need for a refreshing post-workout experience. The showers are clean and well-maintained, allowing you to leave feeling revitalized after an intense session. Additionally, Derrimut gym offers nutritional guidance and dietary support, providing a holistic approach to fitness that goes beyond just physical exercise and this can be found at the protein bar right outside the reception or after consultation with one of their personal trainers. The gym's commitment to safety is also commendable. The staff diligently adheres to strict hygiene protocols, ensuring that all equipment and high-touch areas are regularly sanitized. This commitment to health and cleanliness instills a sense of confidence and peace of mind in members, allowing them to focus solely on their fitness goals. Finally, the sense of community at Derrimut gym is truly exceptional. Whether it's the friendly smiles exchanged during a workout or the sense of accomplishment shared when achieving milestones, the gym fosters an environment where everyone feels welcome and included. This community support becomes an integral part of your fitness journey, making Derrimut gym not just a place to exercise but a second home filled with like-minded individuals striving for greatness. In conclusion, Derrimut gym is an outstanding fitness facility that exceeds expectations in every aspect. The hard-working staff, top-notch equipment, diverse classes, exceptional amenities, and strong sense of community make it an unparalleled choice for anyone seeking a gym experience that will not only transform their bodies but also uplift their spirits. Trust me, once you become part of the Derrimut gym family, you'll wonder how you ever lived without it. So, take the first step towards your fitness goals and join Derrimut gym today. Your journey to a healthier, happier you awaits!
Signed up here in June. The manager advised me that the yearly fee of $550 would be going up after the financial year (4 days at the time) to $750 so I'd better get in quick. It's now November and the fee has since been going down every month, it sits now at $200. Broke my trust from the start. Pro's The gym it's self is fantastic, lots of great up-to-date machines and it's massive. Big open spaces to work out/warmup. Female separate Gym. Harry who is an amazing PT who really helped push me and get me back into shape with a personalized training program. The girl who works on the weekdays is very friendly always saying hello and goodbye with a smile. Con's The clients who attend. Leave their weights everywhere, never have I once seen someone unload their machine. (to use a machine you have to unload 80kgs off the machine first) To find a dumbbell you have to pace around the entire gym because it could be anywhere. No one uses a towel or keeps the machines clean. There are two Yoga/workout mats which are completely destroyed. The music is so loud that is cuts through noise cancelling headphones. Clients using multiple machines at once, calling dibs by leaving their personal belongings (bag, phone) on other machines in their line of sight whilst they go to workout on another machine and have a go at you if you move their stuff so you can do your workout. There was a time where I saw one client had 6 kettlebells and 4 pairs of dumbbells in the corner leaving the rack half empty, and guess what? He didn't put a single one back, this is very common amongst clients. Someone even went as far as aggressively shoulder barging me as I was walking past with a load of open space, he walked toward me and drifted into the path I was walking and forced his shoulder at me, hit me and laughed, there was no one else around and bout 5 metres of space to pass each other. This isn't High School, the demographic of people who attend is really bad, not sure if it's the suburb or low price, or both? If you want a nice place to work out go somewhere else and pay the extra, the cheap price comes at a cost. Suggestions No point complaining without a suggestions I understand you can't just make people change so here are some ways to improve. Make strict rules on hygiene, (signs on every machine) have sanitizing stations everywhere and encourage those who don't use towels to sanitize their equipment. Signs to unload their machines and put weights back to their original place. Signs for one machine at a time, using multiple machines at once is unfair to everybody else who attends. Re-organizing the weights every morning for those who can't read or don't care. Make all of this clear in a new sign up terms and conditions and come down on people if they don't follow the gym rules. Buy new Yoga/workout mats and consider that on average you have 30-50 people at the Gym, so might need more than 2. Turn down the music a bit to give clients space to think, also customer friendly jukebox would be nice so you can gauge what music clients are into to tailor your playlists to more client based music. That is all.
This place is a hole; one of the worst maintained, grottiest, most broken-down gyms i’ve ever been to. Pros: - It’s close to where I live - It’s cheap AF Cons: - This place is always dirty. Women’s bathrooms are reasonably well-maintained but aside from that, the floor is filthy and grime in different areas is left for days before it’s cleaned up. gum stuck to the floor everywhere around the racks?? - Untidiest gym i’ve ever been to with the worst culture of people refusing to re-rack their weights i’ve ever seen. I see multiple people a day loading plates onto bars, finishing their sets, then just dropping the bar and walking away. People drop dumbbells where they’re standing and move on. The DISRESPECT. Must be too heavy for them to put back - There is a severe lack of handles/attachments for cable machines. Handle racks are often mostly empty, yet I often can’t find what I need even after searching all the cable machines too. Where the handles/attachments at?? - Everything is broken. Don’t know when the last time an equipment audit was done here but it couldn’t have been recently. Benches missing pins, cable machines missing pins, water fountains broken or out of order for days and sometimes WEEKS, machines missing pads (i’m looking at you seated hamstring curl), rubber stoppers/bump guard things obliterated. People resort to grabbing random pins lying around that have broken off their original machine. Possibly posing a safety risk? - I was going to add points for the Ladies’ gym, which I used for the first time the other day, but then I used the toilets in that area and there was not a scrap of toilet paper in any of them. I’ve been using this gym four times a week for the last 6 months. My frame of reference for all this are the Gepps Cross and Norwood Derrimut Gyms. Both of those locations are usually spotless, well-maintained, with a respectful, tidy gym culture. What went wrong Thomastown?
I keep trying to give this gym a go but it seems to get worse every time. Main issues: - the gym goers. Think shameless shirtless selfies in the main gym mirrors and screaming the roof down doing tricep exercises. Rude men who shoulder you and have no consideration for the space of others. This gym has a SERIOUS culture problem. - no one reracks weights or puts equipment back. Dumbbells everywhere. Staff do not police this whatsoever - speaking of staff all of them bar the female cleaners are so rude - never enough cable attachments (ropes, handles) - equipment constantly out of order and taking ages to be fixed Could improve on: - more curved treadmills - more sprint bikes - better equipment in ‘refurbished’ ladies gym (less than two weeks after opening and equipment is already out of order) - have latex bands to use - more stretching classes on offer - better Pilates instructors - turn down the music!!!!!!!!! Positives: - lots of equipment that is generally newer - clean floors - lots of parking All in all maybe this gym should focus more on genuine improvements and making a more respectable culture to improve their reputation. Wasting money on hideous hexagonal lighting and a ridiculous eating area is not wise. But then again the owner drives a yellow Lamborghini with ‘derrimut’ written all over it so I don’t think these people have any idea about smart financial choices or class. In one word: trashy
The most chaotic start to a membership I’ve ever had. No tag upon signing up as they were allegedly ‘so busy’ they had run out, so had to go up and check in everyday for the first week. After the first week, was given a tag and told it’ll work after 24 hours. Next day, tag still not working and told to wait another 24 hours. Next day tag still not working and told only the manager can ‘fix’ whatever issue is on my account. Next day told it’s their system that’s broken. Turns out a ‘stop’ was put on my account and it needed to be lifted for the tag to work. Not a big deal, just annoying. Things to note: - great facilities, however never enough cable attachments or attachments in general to operate the equipment. Either that or they’re broken or out of service. So spend half of the time walking around looking for something to use the equipment with. - Mens toilets smell awful, shower and toilets in together so smells like steamy poo and a mixture of god knows what else. Had to cover my nose cause I was gagging. - General discourse within staff, no one knows what the hell is going on and getting a different explanation from someone every day in terms of my account issues. Manager is overbearing and needs to work on her people skills, I can tell that sales are more of a priority than client experience.
The quality and quantity of equipment is unquestionable. I have been training at this gym for 2 years now and i cant recall a time where i couldnt find an open squat rack. Now to the negative feedback.. The gym culture is abysmal to say the least. -No one puts their weight away. There are also dumbbells scattered all over the place. So if you are just looking for a 15kg dumbbell just take a stroll around the gym and you'll find it in the most obscure corner. -People never clean up after themselves. -I've yet to see a person use a towel. -People who use multiple machine at the same time. -People taking 4 pairs of dumbbells at peak hour and use them for 30mins. -People who steal the weight off your machine while you're still using it. This is probably the most shocking one. There are multiple times where i was benching/squatting and someone came and took the plates off my machine without even asking.
Increased the prices, yet the state of their amenities do not aline or justify this. Disgusting state of cleanliness, dust and stains everywhere. Looks like there is no cleaner. Tumbleweeds of dust and hair around the machines. The same mess or rubbish will be in the same spot for weeks/months. Lack of care or effort from any staff members there. All the treadmills are broken/damaged, a lot of the equipment is broken or out of order but they do not place a sign on the equipment/machine to inform gym users. Dangerous. Are you just waiting for all your machines to completely break down to save on maintenance costs by only having to make one call? Pathetic and sad excuse for a business. It's clear that there is no decent standard of care, quality or service to their customers and that money in the bank is all this owner is concerned about.
Ive been going to this gym since 2017 and recently as they’ve had promotions the gym has become so busy and it’s very overcrowded with not having enough equipments ! Mostly broken and not begin fixed on time ! Even asked why theres no handles in the gym and got told they’ve gone missing! It’s been like that for the past month and haven’t seen any improvements , also the bathrooms are so sticky and this shows that the gym is not begin taken care of! I guess they’re going to need to have a more strict policy, I’ve even seen people walking to the gym and putting the hands in them gym bag just because they’re going to use them in the next hour! We need someone to do something before it’s too late !!!
I'll start off by saying Derrimut gym is awesome I'm a member of a different location which i give 5 stars. I went to this one to train and it was a big mess there were dumbbells lying all over the floors more so than what were sitting on the racks and the toilets weren't kept very clean. Some of the equipment seemed to have a lot of wear with labels missing from a fair few weights. Overall its a huge gym with a ufc octagon which is pretty cool and there's plenty of machines to choose from. Just needs to be kept cleaner and I'd have given 5 stars, to be honest i think 3 and a half stars is a fair rating but on here i can only give 3 or 4 stars.
good gym, just the mens toilets are very dirty, pee on the floor, no vents so always smells like poo, sauna never cleaned, MOLD in the toilet brushes, a lot of the machines are always out of order, never fixed, music so loud always (even at 1am-5am) i understand its a gym and loud music is good but its crazy ear deafening loud, especially when youre near the speakers, some other minor complaints are people screaming insanely loud when doing sets and taking their shirts off like douches. But its a gym so what can i expect. 1/5 stars. Pros: kinda cheap,
I’ve been to many gyms over the years and feel that in addition to quality gym equipment and cleanliness of a gym, customer service is something that I highly value. Every time I’ve attended the Derrimut gym in Thomastown, I am greeted with such a welcoming and warm greeting by one of the most awesome staff Ecem, who not only welcomes me but checks in on how I am. In addition, another young male staff member who also provides great customer service. You guys are awesome!!! Love the vibe and enthusiasm guys.
The cables not being repaired(and more constantly becoming out of order) is starting to become a joke. Especially at peak, it's nearly impossible to get a pair of cables. I have pretty bad tennis elbow so most of my workout has to be done with cables, for the last few months I've had to spend half of my workout waiting for machines. Update: they fixed the cables a couple of days after I wrote this. Now they're mostly all broken again, and they don't even bother putting out of order signs anymore.
The place was an absolute mess, with weights strewn about everywhere and no sense of organization or cleanliness. The bathrooms were dirty and uninviting, which made it difficult to even consider using them. The gym was so crowded that it was hard to find any equipment that wasn't already in use, and the music was hit or miss, which added to the overall unpleasant atmosphere. I would not recommend this gym to anyone looking for a clean and organized workout space!
Toilet area is filthy. Human waste on the toilet floor for the second day in a row. Gym needs cleaning looks like the cleaner is on holidays. However equipment is good, great variety of equipment, spacious gym and friendly staff. The members when we have been there have been friendly and willing to share equipment unlike some at other facilities. Overall if you can look past the cleaning and avoid the toilets then a good place for a serious training session.
The gym it's self is by far the best I've ever seen. It's big, all the equipment is new and the patrons are friendly. The only negative unfortunately is a big one, the male change rooms have little to no ventilation and everytime I took a shower there I was overwhelmed with the smell of phesies and I have contracted COVID from being in there like 4 times up to this point. Also the change rooms are extremely small so it's very uncomfortable in there.
I have been going here for years, I gym before work so the shower facilities are important to me. For the past month I have had to have cold showers daily in the mornings before work despite alerting staff on almost every occasion. I have been advised that this will be sorted but it has continued to be a problem. I am currently looking for a new gym in the area as it’s getting too cold in winter to subject myself to cold showers everyday.
bru I’m 16 this 70yo lady started being rude saying she can ban my account and she doesn’t care if I paid $400 she can ban it I have one more strike 1. They never said we couldn’t share I didn’t know 2. She was disgustingly rude she shouldn’t be working there 3. it only got used/shared 1 she said twice I felt ver unsafe and uncomfortable with her disgusting attitude get better workers honestly. Don’t waste your money on here guys… smh
An overall mixed feel and experience at this gym, very affordable membership, Pilates and sauna being free with the membership is awesome. Some great new machines, however a lot of broken equipment and attachments left everywhere making it hard to train, I’ve had my membership for 2 years and this has gotten worse over time. Weights absolutely scattered everywhere and even missing. Toilets can be unbearable at times also.
Love training here. Staff are always nice and people just go in, train and get out. My only gripe is the male toilets. There needs to be better rotation on the cleaners because them toilets are chaos. Only time it seems clean is on Monday. I come early and finish early, so seeing toilet paper all over the place, including the showers is off. Cleaning needs to be more frequent, especially since its a 24 hr gym.
Throughout my Membership time at Derrimut Thomastown I have noticed a substantial amount of improvement in regard to Customer Service and Facility Hygiene. As soon as I walk through the door I am greeted by the friendly staff and made to feel welcomed. I love this place and will continue to renew my Membership here! Special shout-out to Maria, Jasmine and Chloe for their Excellent Customer Service! :)
I have started my membership in coolaroo but decided to go to thomastown as once I did in January. When it was in January it wasn’t good as felt the place looked old and okay ish gym. Decided to go today as a result I’m going to start going to thomastown as it is a bit closer than coolaroo for me. It has new construction and it’s very clean now and organised so I will definitely be coming back here
Reiterating a comment I read recently, this Derrimut has the best customer service, always a greeting when entering and can have a chat to the girls on the weekend. Anastasia is very cool and a pleasure to talk to, pretty cute too Frankston Derrimut has good customer service too. Oakleigh could learn from these gyms, you barely get acknowledgment of any kind there. Good for you girls!!
Came to the gym while being on Holidays and half the machines were missing pieces or unusable but on top of this there were maggots next to a dead fly on the ground which is a health hazard. This gym needs to be looked after with cleaners and a review of some of the equipment… I did inform a staff member with a video I took of the health hazard which she did take action immediately.
Looked for the only two handles in the gym for twenty minutes today, went to the cable machines down the back and the machine is broken, waited another 5 minutes to use another cable machine just for that machine to be broken as well and when I finally find a cable machine that worked one of the only two handles in the gym snapped. Need more attachments and care for this gym
The most disorganised weight room I’ve ever seen. Can never find a single dumbbell where it was meant to be, 40 kgs in the place of 5s.There’s really no excuse for staff not sorting this out, every other gym (and Derrimut) I’ve been too has managed. I’ve literally never even seen a staff member on the floor. It infuriates me every time I go. Management need to sort it out.
My biggest gripe is the music played at insane volumes. Most people are wearing headphones and dont appreciate the dance music being pumped into their very souls. Most will suffer industrial deafness trying to drown out the drivel. It is understandable that high-energy music must be played, but please be reasonable with the volume knob.
Great Gym, great prices. Nice and clean with a great gym culture. So much equipment, can always find what I need, even though it’s always super busy. The staff are very friendly. One girl in particular, Jasmine, always has a smile on her face and greets everyone who comes in. Gives great workout tips too.
Big gym, lovely staff, only down side is that there is so much equipment and it's quite hard to navigate. Nonetheless definitely recommend this gym to anyone who's looking for a good variety of exercises. Make sure you plan ahead and leave 20 mins just for navigating in between each machine.
Consistent class cancellations and no reason given. You ask for a reason and they don't respond. Quick to take money off you and not provide what they say they will. Heaps of equipment laid around, lots of tripping hazards. Staff don't appear to want to help/resolve your concerns.
I love this gym, I recently became member as I was suggested by my brother. It's new, beautiful and very helpful worker's. And guess what they have ladies only gym and it is spacious Highly recommend, especially buy the $199 yearly membership of its available
Excellent fully staffed 24/7 gym. This place is massive. Every price of equipment you could think of is available. Good boxing/sparing area and plenty of cardio equipment. All the staff I have had interactions with are friendly any time of the day. Highly recommended.
Good music, really good equipment an decent size only thing I’d really complain about is people not putting there weights back… an most of the time half the cable machines are out of order. But overall it’s decent especially if you can get a yearly sign up deal.
Gym is pretty nice but the fact not once in the whole year I have been attending, have I seen any staff cleaning the apparatus is concerning. To add the only times I have fallen sick have been a few days after attending. I hope this issue gets addressed
Very spacious gym with lots of equipment. Everything you need from dumbbells, lifting platforms, plenty of squat racks, cable machines and rows of cardio. The gym is well lit too and has good ventilation. I would definitely visit again for a workout.
just one thing need to point out. Please clean the ventilation Except for that matter, this gym is definitely best gym ever in my 15yrs of gym experience. Considering their price and the quality of all the facility, I cannot have complaint:)
Great gym, cost effecient and constantly going through upgrades throughout the gym. Friendly staff and lots of equiptments. memberships are on sale quite regularly and most of the time equates to less than a dollar a day.
Awesome gym. Been a member for a while and the new Renos are top notch. The new ladies gym is fantastic and has its own bathrooms! The girls at the front are super lovely and helpful. You get a lot for what you pay …
New renovations came with new Pilates class room, floor space upgrade for everyone and brand new ladies gym which is super. And of course you can't miss the juice/smoothie bar on your way in which is a great addition.
If a machine breakdowns it Takes them forever to fix it and the music is like you’re in a nightclub. loud as hell while 95% do people have headphones on. The only good thing about this place is the customer service.
Membership is cheap compared for what is offering, a lot of choices. They definitely need better ventilation and more often cleaning.Start smelling a lot and I thought that I've been through worst in the army.
Went there for the first time last week, going again tomorrow with my brother super safe space. It is not too busy there was always space for me to get my sets in and everybody is friendly and respectful.
It’s good and nice, seems clean and with friendly staff. A bit disappointed with the small bathrooms and tiny showers and not really much space to get changed though. Otherwise, it would have been great.
Thomastown crew have the best customer service, friendly, welcoming and full of smiles! Absolutely love coming to this gym and I've been all around the other Derrimuts for me to say this proudly :)
This gym is like Heaven for me I have been using and training in gyms for 30 years and this would have to be the BEST of them, Gym Includes a sectioned off women's gym also inside✅✅✅❤️❤️❤️ …
It was great til last year and recently this gym became so popular that their massive carpark exceeded full capacity. Perhaps they should add after hour carpark spaces and drop/pick up zone.
Very good gym but need adjustment to the AC and the sort of songs broadcasting there especially in the morning periods. It would be great to consider using songs with less "F" words. Thanks
Signing up to Derrmuit Gym Thomastown was good with affordable prices Lovely stuff and customer service is excellent and most importantly a big gym with a variety of machines,free weights
Massive Gym with best machines and great environment. A little bit extra crowd because of their popularity and great offers but there are heaps of machines to make up for that.
Great gym and absolutely does what it says on the box. Clean, spacious, great equipment. Great staff too, all lovely and knew what they were doing. Credit to the brand.
Very good gym, people are respectful, good quality equipment and the staff are friendly. The music is hit and miss tho haha, even though most people bring headphones.
Excellent operation. The size of the gym is admirable. The equipment is good and there is heaps of it. The quality of clientele though is concerning
Good amount of equipment but alot of it is starting to fall apart, especially the dumbells. Has been recently renovated to be alot nicer.
Need Some Cleaning in man’s Bathroom Bad-smell this things are still there Since two day’s will check today too. Others are all assume.
Cancelled membership and they kept taking money out for 2 years.. ended up reimbursing me $70 odd dollars. …
Great gym.. There are variety of equipments that always in order. Good price if subscribe during offers.
Love the pilates classes, they need to add more beds because classes get full. Love this gym overall
Absolutely overwhelming, it is way to busy , need to wait to be able to use the machines
Best sauna of any derrimut I've used. Only downside is change rooms are tiny!
A lot of arrogant women in this facility. Just chasing clout and Instagram
A fully equipped gym with a good range of machines except overcrowded.
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