I went to Dillons last week and, after selecting two books to purchase, went to the front counter to complete the transaction. I waited and waited and waited for service. It wasn't like there was a queue. I was the only person waiting but I was totally ignored. One member of staff was on the phone dealing with a customer and knew I was at the counter. I didn't expect her to stop dealing with the customer she was speaking to but there was no 'We'll be with you shortly' or even eye contact which showed she knew I was there and would be with me as soon as she could. Another staff member was doing something else and then, having seen me, went about another task. To have my presence acknowledged or even to have been offered a simple nod would have been nice. After five or six minutes I placed the books on the counter and left. Not good enough! Very poor customer service.

We do a 6 hour drive to Adelaide every 12 weeks for shopping and restaurants. Part of the shopping is always in Dillons which I have to say is the best bookshop I’ve been to in a long while. BUT.......there needs to be some serious staff training, the staff are too busy chatting to each other as they serve you, asking for a bag is a real nuisance, then when your $360 pile of books is in bags you have to reach right over the counter to get them, staff have walked off by this stage. This happens every time we go to this store, as a matter of fact my husband now refuses to put up with their rudeness and waits outside. You are a great bookshop, get serious and take a good look at yourselves, business can change in a heartbeat.

Norwood has one of the greatest bookshops called Dillions.Many great books to choice from.From babies books and toys,children's books of all ages. Wonderful adults books of all topics. On the parade Norwood.Parking is available at the back of the store. 2Hours.Read all parking signs. Please shift the car just before two hours as many Norwood Parking Inspectors give out fines.The Parking Inspectors are brilliant at their job.Please do not get caught out. Many cafes, and hotels available for breakfast,lunch,and dinner.Many stores to browse around.Shopping at Coles and Foodland is available. Enjoy the Parade Norwood.Tell your family and friends.

First time l have visited this store with my daughter. The store was bright and well layed out. So many shelves full of books on anything and absolutely everything. Very clean and modern. We arrived at a slightly busy time and there was plenty of staff at the counter to assist those customers who were waiting. Drop in if you have something in mind or just for a browse, so much to choose from. The shop is situated central on Norwood Parade at the end of a shopping mall with many, many shops next to it and across the road. There is limited parking at the front of the store on Norwood Parade, but plenty of free parking spaces available at the rear of the shopping mall next to the store.

I've been looking for this book, Where The Crawdads Sing, for a whole month. Yesterday I happened to see the info about this shop online so I came a long way from the suburbs to buy it this afternoon. As a non native speaker, I was a bit nervous every time I talk to an Aussie, most importantly, I'd feel lonely occasionally so reading is the best way to spend the time and make me feel less lonely. The female staff at the front counter is very friendly and talkative, helping me to find this book and talking about the movie based on the novel of the same name that will be out next year, I'll definately come back again, excellent customer service and book selection!

A glorious array of books in an attractive setting. Definitely something for everyone here. Plenty of staff on hand to serve and give advice. I dare you to walk out without a purchase. Not earth shattering - however I dont understand why some doors are one way, leaving you to free to enter through the back entrance if you wish but only exit through the front (and need to walk around the block back to carpark)- when you can freely walk in AND out the front to check the books outside holding books yet purchased. So if its about stopping theft I cant see the reasoning. There is a till by back exit too

INVITING & a joy to investigate the whole array of books that accommodate most genres & especially the needs of young & children readers. The prices are okay, the service good & staff went out of their way to assist me with the titles I searched for. The range was quite extensive & many a title on special, this is the store to explore if you have a love of books, the joy & pleasure one derives from holding said books & to caress the texture, love it & love the fragrance of books, do yourself a favour & come explore this wonderful environment, especially if you have children, cheers..

An independent bookseller with such a broad range of books you could lose yourself for hours. Amazing and knowledgeable staff that are always right around the corner to help you find a book you're looking for or point you in the direction of a book you didn't know you were looking for. Always busy in a good way, customers all enjoying to open areas, high stacks and brilliant recommendations on the shelves. I drive nearly an hour to shop here every month or so to support an Adelaide family independent bookstore. Couldn't be happier with a bookshop

I just want to give a huge thank you to the staff at Dillons Bookshop. Aside from being a wonderful bookshop, the staff recently assisted me with planning for a proposal to my fiance in the store. It was an odd request, but one which was perfect considering my fiance and I's love of books. The staff at Dillons understood this, and became just as swept up in enthusiasm for the proposal as I was. Honestly, I can't thank the staff enough - you helped to make it perfect!

Such a wonderful bookshop to spend time in. A large selection of new books and old classics. Also quite a few different bits and pieces that would make a great gift. I have twice now bought a signed copy of a book at no extra cost. Fabulous customer service and a great loyalty card system when buying books. Would highly recommend having a look in if you're on The Parade shopping.

Would have to be one of the best book shops in Adelaide. Absolutely packed we excellent displays. Fiction, non fiction, reference books, CD ‘s and DVD entertainment, also some very nice gift sets. The staff are knowledgeable and very helpful. They have a good display of the latest books just inside the door. I check this out frequently when in the area. Great shop, good call

Nothing is too hard for the staff to do. Very good customer service. Ordered a book and reciver a message to collect a week later. Dillons even have a rewards service. When all the spaces are stamped on the card, you recive a $25 voucher. This book shop has a wide range of books for all kinds of ages. They even have a small gift selection.

Great selection of books, cheap ones and new one's at full price. Have loyalty/rewards program to soften the hit to cash reserves. Also have good selection of CDs, vinyl, movies, etc. Well laid out, catering to young and old. Excellent friendly and helpful service if you cant find what you're looking for. Go there.

Have been going to Dillons for years to support bricks and mortar book stores. Unfortunately had an unpleasant customer service experience with the person serving at the counter today when i was buying a number of books. Having said that the other person i spoke with was helpful. Really hope it was just a one off.

I really wanted to support local. I went on your website to purchase a book. There is no way to purchase your book online. I have to make a call in business hours, inconvenient. Most people shop online at their connivence. There is no option for this on your website. I will shop somewhere more convenient.

This is a great bookshop, but one of the staff (presuming the manager) came and told us to stop playing on the floor and reading a book with our son. This honestly put us off and cost them about $200 in book and toy sales. Such a shame. If kids can't explore their imagination in a book store then where?

Love this place, great range and what they don't have they order in. Plus it's always great to look back on days gone by walking through the CD Isles. only complaint is the front counter is too close to the Isles so people sneak into the line and act like they were Infront of you the entire time.

Great variety of books. Kids and adults books variety and anime books for all ages. It also offers music records, cds, dvds, tv series and tv related accessories. Lots of car parks available. The best customer service. Loyalty card offers: a free book for every 10 books you buy.

With how rare good book stores are becoming, and the travel time for me personally; it's becoming ever more tempting to buy online. However, as long as Dillons remains such a pleasure to visit, that will never happen. Hands down the best book store in Adelaide

great product knowledge from the dillons staff today! found me the perfect book to send to a young girl in england by a south australian author and about australia, and even better the title featured her name! this is why book stores are so important!

One of the very best of the larger remaining bookshops in Australia. Reminds me of the former big Borders bookstore in Melbourne where I met Anna Kournikova. Set in the beautiful Norwood shopping strip diagonally adjacent from The Norwood Town Hall.

Adelaide's greatest bookshop, always well stocked with current and earlier editions. Amazing range of bargain books etc. to be had outside, on street stalls. Staff very knowledgeable and always helpful. Dont miss it next time you're on The Parade.

Dillons is just a nice place to go. Heaps of books on offer for anything and everything you could imagine. Great best seller and new release range, next of the door as you walk in. Anytime we are on The Parade, Norwood, we always go to Dillons.

Received rude service from an impatient and disrespectful staff member today, who was condescending to my young daughter. That is not the way to treat paying customers, especially when there are so many other retail options out there for

I went there with my daughter during the school holidays. I love this store but the older lady who works in the children’s section is incredibly rude and condescending. I still bought the books for my daughter but won’t be going back.

Love the fact that this place still exists! Book stores seem to be almost a thing of the past, however Dillons live on and do it well. Excellent selection of books, good service and, generally, just a great place to spend some time

I only go to dillons to buy manga as thats my thing. It's a lovely book store with polite and kind employees. The prices (on manga at least) are pretty cheap, they dont up sell from what i've seen and they are my go-to book store.

Super friendly and helpful staff - they didn't carry the book I was after but we're helpful enough to offer to order it and then spent time to recommend other books I may like in the same genre. Very knowledgeable and friendly!

excellent range of books for all ages. kids section is fairly large, and there's a great variety of comic books in there too. usually there's discounted books in the front. friendly and knowledgeable staff, very well mannered.

Such a great bookstore, with far more than just the usual token few offerings of "special interest" books such as dance/art; a great range of children's books, plain journals/notebooks as well as plenty of gift options.

I visited this store for the first time. A unique collection of books, specially studio books. Of course you can get almost all new releases and new fictions. Store is quite spacious, better than most stores in the CBD.

My favourite bookshop, really nicely set out, easy to find what you're looking for, enjoyable to just browse through, thorough in its selection and has great staff picks. Best bookshop in Adelaide in my opinion.

They do great postage as well. Am out working on the Nullarbor Plain, am not a online person. Called them up. They were super friendly. Super nice and the books were waiting for me in town (Ceduna PO) yesterday.

The best bookstore in Adelaide. Excellent selections & prices. Staff are helpful & friendly. Kids section is hard to navigate with a pram but it's stocked with great kids books that are hard to get elsewhere.

What a wonderful place. As our 11 year old bookaholic granddaughter said ..."wow Nanny this is brilliant " With 3 grandchildren in tow we spent 1 hour at least there. And we all bought something. …

The greatest bookshop I have ever been to! There are a huge variety, the staff are kind and it is beautiful. A thing that can improve is the price, as that is quite hefty. But overall, an amazing bookshop!

I love this bookshop. Wide range of books, well organised and displayed, very helpful staff when needed. I can easily spend hours browsing here. Convenient location on The Parade, close to the carpark.

A stunning store. Wish my local book shop looked as enchanting as this when I was a child. Great childrens section. The staff are very helpful and will look to get your book in if it's not available.

Such a delight to enter this bookshop. With not many bookshops left in Adelaide this one is first class and worth travelling to. So many choices, friendly staff, good prices. Keep up the great work.

The type of bookshop you could easily spend half a day in, always find something of interest/new, and lots of lovely gifts and unique/trendy cards too. Plenty of helpful staff around the store too.

Dillons was packed with book lovers as usual. I received quick and efficient service with a ready smile. The new children's extension is excellent. However, I do miss the ABC CD music section.

They love books. They know a lot about books, and if they don't know, they will find out. Their range is outstanding...I buy so many gifts from Dillons. Possibly the best business in Norwood.

Awesome bookstore! In a time when bookstores seem to be as hard to find as a golden hens tooth, this gem shines through. Great selection with good old fashioned customer service. …

Fantastic shop, has everything!! Staff have great knowledge. Just hard to move around with ppl in there, gets rather cramped. Would love a sitting area to read personally, but love it here

Amazing selection of books at good prices. Staff are really helpful and friendly to deal with. Always fun to browse through the specials lining the tables on the footpath for a bargain ;)

One of our favourite spot on The Parade. Warm & welcoming environment with a great variety of books at very competitive prices. Staff are always happy to help as well. Highly recommend.

This place has EVERYTHING! Heaven for even non book lovers, the childrens area is extensive and even has some book related toys. Friendly helpful staff and has even hard to find books.

Dillon's bookshop on Norwood Parade is breathtaking.You could easily spend a day in there without seeing a fraction of the books. Pay a visit,you'll walk out with something I bet, Mal

Great range of books on offer including quite a few which arent sold in store at other book stores. Staff are friendly and helpful. Decent location albeit a busy area. Worth a visit.

OMG, I went to Dillons Bookshop today for the first time & it was amazing. The best bookshop i've ever been in. My idea of heaven. I couldn't wipe the smile off my face. …

My local bookshop. I have been going here for years. They always have what I'm looking for. And when they don't, they can order it in. Super friendly staff. Excellent service.

I don't even have the words... I may not always carry my Medicare card or my driver's licence, but I always have my Dillon's loyalty card on me. Brilliant range & staff.

Huge shop, so huge range. The prices are reasonable and the staff are very helpful, willing to help find the book you might be after, or order it if they don't have it.

This place is worth a visit. They have almost every genre at a reasonable price and just feels welcoming. Could easily spend a couple hours looking at their collection

Undoubtably the best bookshop in Adelaide. The shop has a great selection, great layout and the staff truely love books and will always give you great recommendations.

Very helpful and they have a great variety of books. The book shop has an extensive range of books very pleasant atmosphere for browsing and selecting your choice.

Went looking for a travel journal. Unfortunately, they only have a small selection that they stock. Was told that soon they will not stock them at all.

Extensive range of books and helpful staff. Great range of jigsaw puzzles too. Only thing that could make it better is a little coffee shop inside.

A great bookshop. Plenty of books and some reading supplies. It's best not to stay inside for too long, otherwise you will buy too many books …

What a bookshop! Would love this bookstore to be in our hometown of Melbourne. Excellent customer service, highly recommend - well worth a visit!

Great variety of books but definitely not the ultimate. The staff is amazing and very kind and helpful. Must visit, if you are in Adelaide.

I always spend more than I intend here, they have a great selection and you can't help but to become inspired. Consider yourself warned. :)

Great bookshop. Large selection. Lots of bargains. Bought a few books myself on this visit. Been here before, and will come here again.

It's one of the biggest and best bookstores in Adelaide. Great art, design, biography, music, cooking, fiction and kids sections.

What words can describe a feeling of a book lover in such beautiful book shop. Staff is very courteous and helpful always. Thanks.

Friendly service, nice looking store, and good range - only thing missing is a way to check what books they have in stock online

Very lovely experience. Helpful friendly staff. Walked away with 3 books that were found all over the shop. Highly recommended!

This is such a great store, probably the best bookstore in Adelaide. I love the puzzles and gift sections, so nicely laid out.

One of my favourite book stores. Incredible selection, and the staff in the kids section are so knowledgeable and helpful.

very nice service and good quality books I usually buy the manga there and they always have pretty popular ones I like :)

Fantastic range with some cheapies always put the front. Staff are really helpful. Good range of music CDS and videos.

A bit on the pricey side but they do have a very large selection of books. It is one of the best bookshops in Adelaide

Really friendly staff, great prices and excellent books. My friend purchased one and was very happy with it.

I adore this book shop. The staff are so lovely and helpful and the displays are always neat and up to date

My favourite bookstore in Adelaide! It's so cosy, pretty and has the best range of books. My happy place.

Amazing experience. Massive range, and it was easy to find what I was looking for. Staff were lovely.

A really great selection of books, a lovely clean welcoming space and very friendly attentive staff.

One of the best bookshops in Adelaide. Great vibe, good selection of books, amazing staff.

Great book shop with lovely staff. Have always had or could quickly sorce anything I need.

Fantastic book shop. Very helpful staff, a pleasure to visit and they have a great range.

One of the bigger book stores around. It has a good range of the not-so-usual stuff too.

This is hands down Adelaide‘s best bookshop. Best range, best staff and best vibe.

Great selection of books of all description especially in the children's section.

Nice and clean bookstore. Great selection of books. Younger Staff was a bit cold.

I like the book choices but the price is kinda high, but still a good bookstore!

Good book selection, nice staff who appreciate their customers. Thanks guys

Best bookshop in Adelaide! Super helpful staff and the most amazing range.

Excellent bookshop with friendly staff, and I always find a book to read.

It's ok book shop, not many variety of health book.and very expensive.

Great selection of books with great service and place to sit and read.

It is great seeing real books, it really helps to find the next one.

Very friendly helpful staff extensive range of books

Absolutely love Dillons - what a beautiful bookshop.

Great variety of books for all ages. Recommended!

Good variety of books. Always helpful staff.

Fantastic bookstore, very wide selection.

Great selection of books and literature.

Many books in many categories available

Great staff and good customer service.

Great range of books! Nice place.