Donna Spa

143 reviews

5th Floor, JW Marriott Kuala Lumpur, 183, Jln Bukit Bintang, Bukit Bintang, 55100 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

www.donnaspa.com.my

+60321418999

About

Donna Spa is a Spa located at 5th Floor, JW Marriott Kuala Lumpur, 183, Jln Bukit Bintang, Bukit Bintang, 55100 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. It has received 143 reviews with an average rating of 4.4 stars.

Photos

Hours

Monday9:30AM-12AM
Tuesday9:30AM-12AM
Wednesday9:30AM-12AM
Thursday9:30AM-12AM
Friday9:30AM-12AM
Saturday9:30AM-12AM
Sunday9:30AM-12AM

F.A.Q

Frequently Asked Questions

  • The address of Donna Spa: 5th Floor, JW Marriott Kuala Lumpur, 183, Jln Bukit Bintang, Bukit Bintang, 55100 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

  • Donna Spa has 4.4 stars from 143 reviews

  • Spa

  • "What a fabulous night yesterday !! I felt compelled to recommend and write a review"

    "I thoroughly enjoyed my experience here"

    "A little pricey but absolutely worth it"

    "Absolutely love it"

    "I intended to gift a spa session to my mom, they have gift voucher or just email them the appointment and pay them on PayPal"

Reviews

  • Loay Aladib

What a fabulous night yesterday !! I felt compelled to recommend and write a review. Absolutely fantastic spa, I had treated with a great respect. My treatment was amazing. It is relaxed, clean, professional atmosphere right when I walk in and all of the staff are extremely polite, friendly, kind, and accommodating. I was welcome two times with the Donna's ginger tea. It was so delicious. Thank you so much, Donna Spa for the wonderful and unforgettable experience ❤❤❤❤❤.

  • Hambhika

I thoroughly enjoyed my experience here. I opted for the harmony package, a 3 hour session which included a whole body scrub, followed by a luxurious bath with flowers and a 1 hour whole body massage with essential oils. This spa has a serene ambience and the rooms and changing areas were classy, clean and well maintained. The staff and masseuse are well trained and exhibited commendable customer service skills. Would definitely visit this place again.

  • Kristen Dlugosch

A little pricey but absolutely worth it. It was such an incredibly relaxing experience, and you really feel truly pampered. I got a package with the donna excellent massage and a body scrub. I think Nadia was my masseuse and she was great and attentive. She asked me twice during the massage of the pressure was okay for me. I was so relaxed i almost fell asleep, even while she was expertly working the knots out of my back. I highly recommend!

  • Khai B.

Absolutely love it. Both the female therapist pressure was on point for my husband and I. If you had the time I recommend to do the whole 3hrs spa service. If not, you are able to access the spa wellness facilities eg. Sauna, jacuzzi, etc. Before or after your massage. Price point wise it's definitely on the pricey side. For the signature massage for 90 mins 390/400 rm. However, it definitely equals to great service and experience rendered.

  • Owlfie Eatter

I intended to gift a spa session to my mom, they have gift voucher or just email them the appointment and pay them on PayPal. The atmosphere was great and the services too, friendly staffs. If you are waiting for your partner, you can just chill in the lounge. You gotta call them for an appointment though since they only can fit 10 people in a time.

  • Cik Tira

Very bad EXPERIENCE, The reception "service" was however, beyond anything I have ever experienced as far as bad workers. Totally uninterested lady with the attitude who really made zero effort to make one feel welcomed. You are as a front liner should have a great manner.The receptionist's response was appalling and unpleasant.

  • just-a Guide

Spa is attached to hotel so the facilities are well maintained and clean. Offpeak hour promotion is decently priced. 5 stars for their operating hours at night. It’s rare gem in KL when pampering is needed after a long day. Walk in without booking or just a call to them is easy as well.

  • D Bnooone

كانت تجربه رائعة مكان جميل وخدمة جيدة *السعر مرتفع قليلاً* ولكن اذا أردت ان تعمل مساج في كوالالمبور فلن تجد مكان بنظافة ورقي دونا سبا اخترت نادية لتقوم بعمل المساج لزوجتي بناء على التعليقات السابقه وكانت جيده وقامت لزمي بعمل المساج لي وايضا كانت جيده شكرا لكم على هذه التجربه الرائعه

  • Khairul Anuar Shaharudin

Great place to iron out the tensed muscles especially if you run like me every day. My first Swedish massage post pandemic era so it was one of the bedt one. Price is of course as five star as the treatment. We had the couple room for different type of treatment and it sas divine

  • Deepak M

Amazing spa. Great therapists and lovely spa. Clean with nice decor. I had a 3 hour treatment package and each therapy was excellent. My therapist was top notch. She was excellent at all tasks and very talented. Highly recommend it. Will return again.

  • Jannah Tay

Love it! right up from the recep to masseuse! Masseuse apply just the right pressure on the right points. Premise is clean and sanitised. The soothing music and the relaxing ambience make the entire experience a truly great one. Highly recommended.

  • Farisha Ragbirsingh

The manicure and pedicure are highly over priced. I went back twice to fix the same nails. Both times they painted the same area several times and left some areas of my nails bare. Really sloppy application and the manicure is 250MYR!

  • Theresa Adams

Amazing and friendly staff! The service was great and the prices were affordable. You get more than what you pay for. My therapist Carol was awesome. She adjusted her technique to my liking. Would definitely recommend if visiting KL.

  • Farhana Azman

Unforgettable spa experience! The best service i ever had. The massage was very relaxing after travelling & a busy schedule. Enjoyed the medi and pedi also. I will definitely go back and introduce more friends over.

  • Bruce Craig

The Donna offers a first class massage experience in the heart of the bustling downtown KL. Lis provided an excellent full body massage. The facility at the Donna Spa offers great facilities and excellent masseuses.

  • Mohd Albusaidi

-الدور الخامس في فندق ماريوت. -المكان نظيف جدا ورائحته زكية. -تعامل الموظفين جميل وراقي. -طلبت خدمة بدكير ومنكير بس ما كانت بالمستوى المطلوب. -أما خدمة المساج فكانت رائعة وتعيش أجواء مريحة. -الأسعار معقولة.

  • Sasa Pavlovic

Very nice place at Marriott hotel. Nice changing rooms and showers. I had amazing body massage. just unlucky that was 1h because I booked last minute. Definitely need to come back.

  • Maneka Balasooriya

It truly was a great experience here. I went for a massage and a facial. Both were quite relaxing and worth every penny. The Best massage I’ve ever had as well. Highly recommended.

  • Moon Thiak Ang

I have visited Donna spa first time , the professional services is very relaxing and the therapists are specialized, polite and kind. I like very much.

  • ahmet cezayirlioglu

Within JW, Donna is savior after a long walk in KL. Staff is professional, rooms are clean. Prices are on the high-end, and it deserves every penny.

  • Skyla Lee

메리어트 호텔 5층에 좋은 시설. 좋은 위치. 열심히 마사지도 하심. 그러나 여긴 호텔 마사지. 가격도 90분에 490링킷. 세련되지 못하다는 생각이 드네요. 마사지사가 열심히는 하시는데ㅡ거친손도 그렇구요. 저돈이면 잘란알로 시장에서 하는 발마사지가 훨씬 낫네요ㅡ.

  • prema prema

I had very nice Spa here, all the staff are very good ans assit vrry well especially Ms. Zulie she gave me good massage. Very professional services

  • Alexander albittar

Good treatment and masseuses, we took the couples package and we were in for a treat after a very stressful year. Will come back again for sure.

  • Linda Sarandes

A first class experience. Spotlessly clean, warm and welcoming and the massage by Ita was truly the best I've ever had! Highly recommended!

  • Kumaran Maridas

we did foot massage today. the quality of the massage is so poor and the massuere is not worth the price we paid. they are poorly trained.

  • James Nguyen

Enjoyable experience, everything was so carefully thought through end to end. Massage from Ati, focused on all pressure points. Amazing

  • Mok Mun Ho

I never been there thou.. why want rating and comment from me uweiiiii. What should I describe i mean how should i describe? …

  • Paolo Dela Cruz

Masseuse is very respectful and can adjust to the instructed pressure. Clean facilities. Different oil flavors.

  • 溫為國

從來沒想過在吉隆坡按摩可以這麼舒服... 超級優質的環境、迎賓點心、超好的按摩技術、按摩後還有茶點享用~ 在離峰時段300多馬幣就可以體驗 真的太開心了...超過五顆星了吧!!!

  • Jonalyn Bungag

The best spa experience I ever had!!! Service, amenities and the massage was superb!

  • zulfiqar fakhri

The place is nice I appreciate the quality of massage and the staff is respectful

  • Niki Zhang

Ati of Donna Spa is the best masseur I ever had. Very professional.

  • Colleen Legrix

Wonderful experience, excellent massage and very nice staff.

  • Lisa

Very good service and massage here. The price is reasonable.

  • Koichi Asaami

マレーシアで一番好きなマッサージ店 1時間RM 300 90分RM 400ですが それだけの価値が有ります

  • Silas Ramsden

Nice spa, not perfect but pretty good for the price

  • Yip Chung Yu

One of best spa in town. Been here 2 x already

  • Liney Abdullah

Worth the money... Its very good service.

  • Fabian Vogl

Excellent massage and service!

  • Carina Xxr

الحمامات النساء كانت وسخه

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