Rubbish service! Very disappointed the way they treated my pet (mastador dog-11 months old). I had booked in an appointment for bathing my pet at 16:30 on 19/6/18 with Laura. Before going in I reconfirmed the appointment and Rebecca confirmed that there will be 2 nurses to bath my pet. When I reach to vet clinic, there was only a nurse at the reception. She was the only one person to attend all clients and apparently bath my pet too. I was given a form to fill in which I did and was advised to collect my pet after 30 minutes. Luckily I had my car parked just behind the clinic (car park) where they have grooming/bath room with some space (protected with fencing). I could see my dog left alone. I waited there for 5 minutes nothing happened. All could see my dog crying and jumping against the fence. I waited 10 more minutes... finally at 18 minutes I could see my dog jumping over the fence and he could have easily struggled himself. I rush inside and asked them to open the back door so I could take my pet with me ... Both RECEPTION NURSE and DOCTOR were not aware of the situation !!!! Shame on Dr. Tarlochan Singh , when he opened the back door and got my dog out, he was asking me question about my pet left in there. And if I wanted to bath him ??? Sorry I booked for Nurses to bath him ... Dr. tarlochan Singh wasn't aware of the situation and said that if I couldn't bath him, I can take my pet with me and get the refund! I was easily offered the refund but the staff neither apologised nor they showed any empathy PLEASE don't go to this vet ... they are only there to make money ... and have no humanity in them ------------------------------------------------------------------------------------- Post in response to owners response. Well drafted story and response by owners below: 1) you did not do any favours on us by providing discounted dog bath, you had listed it on Groupon for customers to buy, and to promote your business - so get it right and grow up! 2) the amount of time you have spend to draft up an story below, had you spend that time to show some empathy and be apologetic would have been a good service. Just offering a refund to customer is not a good service. 3) the fact that you have responded to my review, confirms that the scenario happend, so don't be fool to justify if you have a staff member in the name of Rebecca or not... people can forget names but not the service. Weather you contact google to remove the review is your choice, but I have better things to do in my life than defaming your business, I want to make people aware about services like yours where the aim is to hide or get negative reviews removed to promote business purely for money. No wonder your online reviews have mostly good reviews, all the negative ones you may have are either hidden it or you got it removed. Good luck with everything, never see you again.

I have been looking for a vet that truly cares about animal welfare and creating rapport with their clients. Finally my search is over. Dr. Singh is a caring, dedicated veterinarian that shows appreciation for our love we show our animals. My daughter's 16 year old cat owes her life to the team at East Bentleigh Animal Care. They did a wonderful job removing the cancer, and cosmetically it is barely noticeable. Millie is back to her normal self, and her quality of life has been restored. We will be returning with her and our other animals in the future. Thank you Dr Singh, for preserving one of her 9 lives and giving us the chance to enjoy our black and white cat a little longer.

I just want to say thank you so much Dr Tarlochan Singh for everything. Putting down my beautiful Cat chi cha was so hard for me , but Dr Tarlochan Singh made sure she was in the comfort in her own bed, at home and went to sleep peacefully. he truly has such a big heart and not only did he comfort Chi cha, but he also comforted me. He even sent me a card in the mail which was such a lovey touch. Just such a wonderful man. i cannot thank you enough for being there for the family during such a difficult time.

Thank you Dr Singh & team for ALWAYS taking such good care of my furbabies. Dental health is so important for the health and well being of our pets, please do them a HUGE favor and have a dental checkup. Thinking that it was old age, my 13 year old was moody & not interested in food & play. After having a few teeth cleaned/extracted she is a COMPLETELY different dog, eating & prancing around like a puppy. Thank you for giving my Sassa a better quality of life. Lots of doggy hugs and licks.

Saw Dr Singh. He was lovely and explained everything EXEPT THE PRICE OF TESTS PRIOR TO PERFORMING THEM! I received a rude shock when I went to pay the bill of $462! The test were largely inconclusive and I would liked to have known prior so I could’ve made a decision on whether to proceed. Provided this feedback to the lovely vet nurse, who sympathised with me. Really disappointed.

East Bentleigh Animal Care has exceptional quality of care not only for your pets but for the owners as well! Our dog, Charlie needed urgent surgery and they dealt with it very promptly and professionally. The staff are very friendly, kind and understanding and always greeted with a smile and genuinely cares for your pets. I high recommend this clinic. Thank you!!

Really disappointed with the Grooming my dog got. Sent through pictures and advised how disappointed I was as we always came for regular grooming in which we never had an issue , spoke to a lady who was very understanding and apologetic was advised I would receive a refund emailed and text bank details and received nothing not even a response.....

Thank you Dr Singh for your years of loving care and kindness to both Sisko and our family. Thanks to you, Sisko was able to bring joy, love and fun into our lives for 16 years. We all thank you for your compassion and enabling Sisko to now be free of pain and to fly with the birds like his young heart always wanted. Forever in our hearts.

I truly recommend this a vet because they are dedicated professionals and they take care of each animal with a lot of love and dedication. Also I am part of Gakha kitty foundation and they are always willing to help us with each kitten which is not easy to find in any other place. This great work make them even more valuable ❤️

got quoted one price and got charged more than quoted,they have agreed to refund the difference but when i asked for money to go back on my card they refused,the receptionist i spoke to on the phone was quiet rude,only offered a credit for next time i go there,which im not very happy with.i will never use their services again.

Our dog Munta had to have a surgical procedure. The level of care and advice we received from Dr. Singh was exceptional. Munta was required to stay at the clinic for 5 nights after his surgery and was made to feel at home by all the staff at the clinic. In fact he was spoilt. We highly recommend East Bentleigh Animal clinic.

Will take my cat elsewhere. Didn't chip my cat when she was rescued and brought there, but still produced a chip certificate. Now they say the chip could have fallen off, and put a new one in. But they never admit their negligence in the first place and that rubbed me the wrong way. Never received an apology.

East Bentleigh is the best vet in Melbourne, the staff is very friendly, caring and professional, the pets are very well cared for. I would highly recommend East Bentleigh a for all your pet's needs Thanks Dr Singh, Jeet and Angie for your commitment, dedication and help

Dr Singh has helped many kittens that I have fostered with great patience and passion for animal health and care. I whole hearted thank the East Bentleigh Animal Care Team for taking such good care of these animals and have such passion for what they do everyday ❤

We got our lovely cat from them and have been going ever since. Amber had an emergency procedure on her tail performed by doctor Singh and he has repaired the tail to the point where it's impossible to tell if she had any damage ever. Great team and service!

Our dog Lucia was operated on by Sr Singh and assisted by Rachel. We were very impressed by the outcome of the surgery they showed excellent care and concern for our dog Lucia I would highly recommend Dr Singh and the team at East Bentleigh Animal Care.

Wonderful service! First time coming here and greeted my fur baby with open arms not to mention my 3 children that came with me. Very fast and efficient result. Very happy can't wait to come for Bella's 2 week follow up appointment.

Very caring and helped wildlife that i brought in as it was sitting on the road, the animal was then relases back to its original area and I was updated the whole time. Thanks for caring for all animals, big and small. ♡

The customer service from the receptionist was excellent and the veterinarian was kind and professional, was very pleased with what he had done for my dog and felt that he really cared about my sick dog and my feelings.

I have been taking my dog to East Bentleigh Animal Care for last 14 years. I have found Dr Singh to be an excellent Vet. The staff are friendly and helpful. The costs for treatment are reasonable. Highly recommended.

Dr Singh and Team are fabulous. Ever since I took My dog to the clinic , it has always been the best experience everytime . Good Job Guys and I highly recommend the clinic to everyone. Thanks Dr Singh and Team .

Dr Singh has looked after our family pets for years and it has been a great experience every time. Our scottish fold Daphne loves him so much that we have trouble getting her back in the carrier to go home :)

I have been taking our Papillon here for years. The staff are very friendly and the vet's are thorough and happy to answer any questions. I would highly recommend East Bentleigh a for all your pet's needs.

Dr. Singh's excellent service and genuine care for our pup are just some of the reasons why we have continued to see him for many years. We'll keep seeing him and highly recommend his fantastic service.

Friendly excellent service and highly qualified staff. Could not be happier. Dr Singh is highly professional and thorough and it is always a pleasure to bring Ralphy in to the clinic.

Great vet Dr Singh my dog Happy looks forward to visiting the clinic.Great admin from Jeet & Laura & dog groomer Camila is fantastic. Great service & care given to animals & owners

Dr Singh is very thorough. The vet nurses Angie and Jeet are always friendly and helpful. There are some building extensions happening now (May 2022), the clinic will be roomier.

We started coming here with our cat and the service has been great. The staff are super friendly and helpful. I found they also don't charge through the roof.

Dr Singh and the team at EBAC are incredibly kind and caring and knowledgeable. They have helped us to provide the best possible care for our fur babies

We take our three cats to EBAC and are more than happy with the service provided. Dr Singh is always friendly and takes great care of our fur babies.

The team at EBAC always impress. Dr Singh and the vet nurses are always caring, professional, and friendly. Your pets will be in safe hands here.

Always good service with Dr Singh. Very thorough making sure our fur babies are up-to-date with their injections. Always friendly and helpful.

Attention to care of your animal is amazing. So much so my dog races to the door to see the doctor - he’s so excited. Would recommend highly.

Thanks alot dr singh. Very good service and down to earth man. No ego no waiting time at all very kind person also. Highly recommended thanks

Thank you, they are always able to fit us in and are very caring, following up post consultation to check on how my little pup is.

Staff really great and very understanding of your needs and especially the pets needs. Dr. Singh is really great and very helpful

Great staff and newly upgraded facilities. Auto reminders for appointments which is great as I have the memory of a Gold fish.

We have been taking our 11 year old spoodle to Dr Singh and his team since she was a puppy. Always receives the best care.

Very helpful, friendly and calm vets. Lovely staff and nice customers. Good place for dogs to meet and play while waiting.

Dr. Singh was amazing looking after our pet Cocker Spaniel Floyd. Highly recommend them for your animal care …

Dr Singh and the team are always so warm and friendly, and I have always had exceptional service with them.

Excellent customer service! Highly experienced vets! I have come few times and love them. Recommended!

Cannot find a friendlier clinic around for our recently acquired mate that has an aversion to Vets :-)

I was really happy with the service I received today I would recommend this vet to many of my friends

Caring and professional veterinarians that also support pet foster organisations. Fantastic service!

Friendly, affordable & they have taken care of my fur-baby so well since adopting her a year ago.

Been a couple of times, all the staff have been very friendly. Prices are reasonable as well.

Professional friendly staff, answered all my questions and made my puppy and I feel welcome !

I don't trust my dog with just anyone.. always service with a smile and a happy dog

My local vet. Dr singh and the team look after our pets with care and compassion

Very passionate and very caring staff, would definitely reccommend to others :)

Very professional and caring service for our dog rocky. Would highly recommend

Highly recommended my cats are always comfortable when we go to them …

So pet centric and friendly! Good vet with a great record of providing care

They help us a lot with our rescue cats. They do everything with love.

Brought my cat in yesterday. Staff were really attentive and caring ❤.

Very friendly staff, very good prices. They really love their animals

Wouldn't go back. Didn't get the impression they were animal focused.

Puppy, puppy, puppy..... Great with the new addition to the family.

I get my staffies vaccinated there. Great friendly service …

Great place for pets, friendly, caring and cooperative staff!!

Excellent service.. knowledgeable staff highly recommend

Always had good service, staff are friendly and helpful

Friendly service and detailed explantion. Free samples!

Amazing care of pebbles. Very thorough and kind …

They do care about the animals, I would recommend them

Excellent service, very friendly. Highly recommended

Dr Singh always does the best job.excellent staff.

Very friendly people and excellent services …

Excellent service and care for our dog Cloud!

Very helpful, they took good care of my dog!

Professional people who care for your pets.

They are so good with animal rescue❤️❤️

Smart vet, very helpful and informative

Friendly caring , also do home visits

Great vet, friendly and efficient

Very friendly and caring staff

Nice place really friendly

Friendly and caring

Very caring team

Awesome service

For lover ped

Great Vet.!!

Nice staff

Caring vet

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