Enterprise Rent-A-Car

158 reviews

3 W Duval St, Jacksonville, FL 32202

www.enterprise.com

+19045985114

About

Enterprise Rent-A-Car is a Car rental agency located at 3 W Duval St, Jacksonville, FL 32202. It has received 158 reviews with an average rating of 3.6 stars.

Photos

Hours

Monday9AM-12PM
TuesdayClosed
Wednesday7:30AM-5PM
Thursday7:30AM-5PM
Friday7:30AM-5PM
Saturday7:30AM-5PM
Sunday7:30AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of Enterprise Rent-A-Car: 3 W Duval St, Jacksonville, FL 32202

  • Enterprise Rent-A-Car has 3.6 stars from 158 reviews

  • Car rental agency

  • "Also, the check engine light was on three days after I got the car"

    "Giselle is the kindest associate I’ve ever had the pleasure of dealing with! She was patient and courteous during the whole process"

    "My First Experience was amazing, & Will Be Back For Future Services "

    "I’ve used this enterprise location twice now"

    "I wish I could say that this experience was as it’s been with other rentals from Enterprise"

Reviews

  • Mike Layer

Also, the check engine light was on three days after I got the car. I told managers employees and everyone that called me several times that the check engine light was on and they did not care not one bit but still one of my money help me drive in a car that had check engine light on.

  • Dayana Franchesca

Giselle is the kindest associate I’ve ever had the pleasure of dealing with! She was patient and courteous during the whole process. Made my rental a breeze. Also, Zack was kind enough to drive me back to the mechanic once my car was ready! Ten out of ten would recommend.

  • Mikel McAllister

My First Experience was amazing, & Will Be Back For Future Services . Absolutely Love The Female Crew Customer Services & Inspirations . A Personal Thank You To Ms. Victoria ! She was Very professional in her duties & vibe check was on point. -Mikel Evans/McAllister .

  • JM

I’ve used this enterprise location twice now. The workers are very friendly and the cars were spotless both times. They also offered me a drive back without me asking. I’ve used three other locations in the past, but this one is my favorite by far. I will be back!

  • Stephanie Dukes

I wish I could say that this experience was as it’s been with other rentals from Enterprise. Attention to the condition of the automobile before it’s given to the customer needs more work. Our rental, a 2022 Nissan Murano, had an issue with

  • Blake Wolfman

This location never fails to meet my standards. My government name is Ethan R and I got a rental from here which is a really nice Toyota Camry. The staff are super nice and they remember every customer, they work with you if any issues pop

  • Derek Whipple

I rented a car from this location a week ago and it was a hassle from start to finish. I called to book a reservation and was put on hold for over 20 min. when I drove to the location there was only meter parking and a paid parking garage

  • J Thompson

There is one young man named Mr.Marvin Nicholas is there, work with him he is very professional and kind works quick and sufficient to get you squared away! He deserves a promotion and a raise every problem wasn't one with him he gets the

  • Michelle Roberts

Terrible experience. The agent gave me incorrect information over the phone the day before I arrived, and when I asked for clarification, she accused me of yelling, lying about what she said, and then refused to rent me a car. She gave me

  • Nicholette Alexander

I live and work downtown Jax so this location is very convenient. My rental process was smooth, quick, and easy. No jumping through hoops with credit cards, or not enough vehicles. They had plenty of nice vehicles to choose from and great

  • Anthony Rutland

In my humble opinion, the downtown Jacksonville Enterprise location is second to none. The business is always clean, the staff is always friendly, helpful and they have a clear understanding of Enterprise Rent-A-Car services. I highly

  • Alexcia Frazier

If I could give 0 stars ⭐️ to write this review I would workers are very unprofessional managers are even more unprofessional. They are very much rude. Call your phone yelling at you as if they were your parents making threats through

  • Yakini Harris

The service from this location was super fast. However, I left with a car that was dirty on the inside and out, multiple cigarette burns in the seats, scratches on the outside, and on E. Being that you examine the car on a dim parking

  • Anissa Youngblood

Everyone was great and I loved how they worked with me every time I had to call back and extend my rental. They made it easy from start to finish. Shout out to the Main St. branch in Jacksonville, FL.

  • Perry

First off let me say that Muhammad was my service person there at Enterprise. Mohammad does an exceptional job he goes beyond what is asked of him. I am completely satisfied with the job he's done.

  • Austin Park

Amazing service. Maria went out of her way to make sure the vehicle was cleaned and ready for use. Will definitely be using this location more for our business.

  • carolyn taylor

I love going to your downtown area the employers are the great never have any problems that crew get you in and out with no problems keep up the good work

  • Michael Estoy

Sam took care of me for an urgent last-minute reservation. The gentleman who picked me up was prompt and courteous. I will rent here again!

  • Steve Curtiss

Excellent Service! Rental was quick and easy at the downtown office. The location is great! We also loved the car.

  • Jonnie Ivey

The staff was very helpful and friendly took care of everything and hep me out

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