Enterprise Rent-A-Car

358 reviews

8341 Atlantic Blvd, Jacksonville, FL 32211

www.enterprise.com

+19047277604

About

Enterprise Rent-A-Car is a Car rental agency located at 8341 Atlantic Blvd, Jacksonville, FL 32211. It has received 358 reviews with an average rating of 4.3 stars.

Photos

Hours

Monday9AM-12PM
TuesdayClosed
Wednesday7:30AM-5PM
Thursday7:30AM-5PM
Friday7:30AM-5PM
Saturday7:30AM-5PM
Sunday7:30AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of Enterprise Rent-A-Car: 8341 Atlantic Blvd, Jacksonville, FL 32211

  • Enterprise Rent-A-Car has 4.3 stars from 358 reviews

  • Car rental agency

  • "Friendly and courteous staff! I use them alot so they're like family now"

    "I am very pleased with the entire rental experience from start to finish"

    "This particular location does not have a wide selection of vehicles, but if you plan it out and are looking for a particular class of vehicle, you can have your choice waiting, as I did"

    "The team at the Enterprise off Atlantic and Southside was awesome! They got me into a rental pretty quickly since my car was in the shop"

    "Devin Jones was so helpful to me as a walk-in unplanned rental person"

Reviews

  • Gloriusq q

Friendly and courteous staff! I use them alot so they're like family now. I remember I accidentally left my personal keys in a rental at the airport and one if thr staff went all yhe way there and retrieved them for me!!!! I would totally recommend enterprise. Nice vehecles, clean, reasonable prices and great customer service!!!!

  • Barbara Oliver

I am very pleased with the entire rental experience from start to finish. The vehicle I rented was cleaned and gassed up for me. Staff was friendly and upon entering the establishment, it was very inviting with lots of smiling faces. I will continue to rent from you guys & hals at Enterprise!

  • Tamar Woodhouse-Young

This particular location does not have a wide selection of vehicles, but if you plan it out and are looking for a particular class of vehicle, you can have your choice waiting, as I did. The staff is courteous and helpful. It goes without saying, that the vehicle was clean and smelled fresh.

  • Latona Dwyer

The team at the Enterprise off Atlantic and Southside was awesome! They got me into a rental pretty quickly since my car was in the shop. It was not what I wanted but they worked and got me another one that fit my needs. Thanks everyone who helped me during my time without my car!

  • Rayni Moret

Devin Jones was so helpful to me as a walk-in unplanned rental person. He was able to get me a very nice rental and was very professional. I am grateful that he was able to help me quickly, understanding that I was waiting on a tow for my personal vehicle. Thank you, Devin.

  • Jimmy Dedmon

Professional crew & great customer service!. We have rented twice within the last 2 months, because of auto repairs. Both instances, they worked with me on price matching and a ride to my garage was arranged immediately. I will continue to do business with this location.

  • Monique Clark

I had a great experience with Enterprise. I had to get a rental due to repairs on my car and the staff was very helpful with getting things sorted with the insurance to make sure everything was in order. Everything went smoothly! One of the

  • Meghan Lee

The customer service was good. The car was given not so good. I wasn’t expecting anything fancy but the car was missing outside parts . It also smelled like cigarettes (tons of cigarette stains on the headliner) so bad I had to drive around

  • Fred B

Absolutely ridiculous treatment of customers! The personnel here first started off by trying to tell me that a Chevrolet Impala is a luxury vehicle. When I called them out on it they agreed to charge me a lower price but still stated it was

  • India M. Owens

Staff are great with their customer service skills. I wish they could have offered a discount for one of the tires had needed air a few times and it was an inconvenience when your rushing off to work or wherever and the light comes on with

  • Darrell Perry

Have used this location on multiple occasions and have never had a bad experience. They have given me an upgrade at no extra charge each time. The vehicles have been clean and the staff has always been very nice and do a good job at paying

  • Ron Sing

Just wanted to say the customer service was great! Shout out to Bakari Dowdell..He was very professional and found a nice suitable rental for me despite being out of full size cars. I was on time crunch and he went above and beyond to call

  • Mark Chestnut

I have other Enterprise RENT A CARS closer to me but I will only go to this location as their service and communication is outstanding. They were very responsive and professional. This location does their job with a passion. This location

  • Stephanie Guthrie

So far so good.ill update when I turn it back in but always record any marks or dents.Every where from the tires to the roof! To protect yourself if they try to charge you for damage that was already there...But the man that helped me was

  • Madelyn Rubin

We can't believe that this branch of Enterprise has a 4.3 in reviews. On March 8, 2023, we rented a car through our dealership, Southside Kia, with this Enterprise. When we got the car home we realized that it was smoke filled to the max.

  • Tera Brighton

My experience at Enterprise on Southside and Atlantic was a pleasant one. The staff was also very professional and friendly. They treat all customers well and that was refreshing. I had a personal issue with a car that I did not like and

  • John Leon

I've had a rental car for almost a year due to backordered parts on my vehicle that was in a accident. During that time Enterprise staff, especially Raven at this location, were friendly and responsive if I had any questions or concerns.

  • Serenity Residential Services, Inc. (SRS)

I rented a van from Enterprise since my van needed repairs. They were able to bring the rental to me, at the repair shop, and pick it up once my vehicle was ready. I have children so it made transitioning into a rental a lot easier. Now

  • Shatavia Eady

If I could give a 0 I would. In the past I have had really great experiences here. Today was different. I did not leave with the vehicle I wanted. I reserved a compact suv and left with a Nissan altima smh. I basically paid more than I

  • Grace Dorado

Have rented about 4 times here in the past year. Never had a problem picking up, not waiting more than 20 minutes for a car, nor any problems dropping off the car on Sunday when they're closed. The have a night deposit box for the keys

  • Ariana Satchell

I will never rent through y’all again and I really hope you reevaluate your leadership!!! I was referred to enterprise though the Kia dealership I was advise it wouldn’t take long and dropped off at your location. I was assisted by one

  • Peggy Killion

I booked my rentail on line, and needed to make some changes when picking up the car, The Enterprise agent at the location was so helpful and gave me ideas on how to solve my logistic issues with picking up the car on my own. He also

  • Cool Lena

Needed a rental because of car accident. Spencer made the experience very smooth. Everyone works well together. They are very personal with each customer that came in. If I needed a vehicle in the future I would come to this location.

  • Yvonne P. Mitchell

I have rented at least three separate time within last three months. The staff have been professional and friendly. I made all reservations online and never waited longer than 30 minutes after arriving to get place in vehicle. I have

  • Antoinette Barrington

First off, I want to thank the two men who helped me out today. One was Rodrigo, and I forgot the other guys name. I came in for a trade in. I had a little over $200 but not much and still managed to leave in a new vehicle. I highly

  • Robert Johnson

Renting from Enterprise was so easy as if they anticipated every request. The rental was perfect. Clean and perfect for my ride. I'm always very impressed by Enterprise. They have become my only go-to when I need to rent a car.

  • Danielle Larson

Enterprise is by far the best car rental company I have ever used. The staff at this branch is very friendly and accommodating. Their assistant manager, Erik, was very helpful and courteous. I can't recommend Enterprise enough!

  • ME Van Blarcom

Good online reservation system and friendly, efficient staff. I have rented with them before and will again when the need arises in the future. The pick-up service is particularly important for me. Good variety of vehicles.

  • James Carpenter

Courteous, professional and very helpful. Everyone I encountered at the Atlantic location was great. Very efficient and I was on my way quickly. The return was even easier. Enterprise saved the day!

  • Nollan Zevallos

I enjoy the pickup service to their office however I was thirsty and they could not order any cups to get some water. The other thing I noticed is that they offer you to upgrade your vehicle with

  • Rohan

The staff is super nice. Thumbs up! Good service, Fast and friendly. Gave me good car. And provided pick up and drop service. Pick up and drop was never this easier and faster. Thank you guys.

  • Colleen Carroll

This review is from months ago but I just remembered I never left it but it’s semi important for anyone who may not LOOK like they have money. This place likes to discriminate.

  • Steve Crenshaw

Great experience, I had an insurance claim and could only get certain cars. The staff was very knowledgeable about the cars, what my daily rate was, and what I could get into.

  • Erica Conto-Teague

Okay car windshield was horrible and I was not able to see through it I had to clean it. The car itself was not the cleanest. The employees were super nice and awesome.

  • Kinderia “Product Review Queen” Adams

Decent Service. Limited Vehicle Options. Rushed checkout service. Vehicle not clean or sanitized. Fresh food stains and splatter on doors, seats, and ceiling.

  • Kyle Magnuson

First car smelled like urine, traded it out for another car that smelled like cigarette smoke, traded it out for another car that smells like a dead body.

  • Robert Touchton

Man, what a difference management makes. So much better than the one on Atlantic by 295. Go to this location or the big one by the toyota dealership.

  • Ina Cottle

Great customer service. They greeted me when I entered. The staff was very polite. During my transaction pick up and drop off. I recommend …

  • Joshua Shenker

Very busy place with not much availability and things come and go often, but the workers definitely do great and their best with what they have.

  • Khalil A

Great experience every time , no hassle and always courteous... staff at this location are great. still good , they do an awesome job

  • Jeanette Duval

Streamlined service with a professional, patient and personable staff. My rental was in great condition. This expert was so smooth!

  • Carolyn Perkins

Great customer service!! They really made my transition without my car a good one. Thanks!! Will rent from this office again!!

  • Laura Morrison

Bakari was exceptionally helpful. It was one of the easiest and best experiences I have ever had with renting a vehicle.

  • Kim Griner

Spencer was absolutely the best. He made sure ever detail was as it should be. Thank you so much!

  • Victoria Frazier

Absolutely outstanding customer service and always willing to help! I'll be back! Thanks …

  • Malynda Rice

10 stars! Picked up the car & was in & out in 15 minutes. Easiest transaction I have ever had.

  • Jenny Herard

Had a great experience. Communication was very informative. This is my preferred location!

  • Lois Williams

Customer service was excellent The rental vehicle was excellent Thanks

  • Steven Brown

Seamless experience. Thank you for helping in my time of need .

  • Rev. Dr. Leon M. Roberts

Quick in and out. Nice staff. Vehicle was ready when I arrived.

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