Enterprise Rent-A-Car

735 reviews

1019 Baronne St, New Orleans, LA 70113

www.enterprise.com

+15045939068

About

Enterprise Rent-A-Car is a Car rental agency located at 1019 Baronne St, New Orleans, LA 70113. It has received 735 reviews with an average rating of 4.1 stars.

Photos

Hours

Monday9AM-12PM
TuesdayClosed
Wednesday8AM-5:30PM
Thursday8AM-5:30PM
Friday8AM-5:30PM
Saturday8AM-5:30PM
Sunday8AM-5:30PM

F.A.Q

Frequently Asked Questions

  • The address of Enterprise Rent-A-Car: 1019 Baronne St, New Orleans, LA 70113

  • Enterprise Rent-A-Car has 4.1 stars from 735 reviews

  • Car rental agency

  • "Enterprise must have ALL vehicle types ready for walk-in rentals"

    "Everyone was friendly here"

    "The Enterprise Baronne Street location consistently rates high on my list with their professionalism and focus on customer satisfaction"

    "We were a walk in customer this morning at the the downtown New Orleans- Barrone St"

    "Excellent customer service and support"

Reviews

  • Randy Martono-Chai

Enterprise must have ALL vehicle types ready for walk-in rentals. I had to send my truck to the shop and so a larger rental vehicle best suits my needs. My time got wasted because of how slow and not thorough the process is to finding me a suitable vehicle. Now I have to waste my resources to find other center for the right vehicle.

  • Amanda Bourgeois

Everyone was friendly here. They do not have an after hours drop off. But everything else was great. It was busy when I dropped the car off, but the ladies taking care of drop off were rather quick and efficient. Nothing bad to say at all. They were very friendly and easy to talk with through the whole process.

  • Bryan Fulton

The Enterprise Baronne Street location consistently rates high on my list with their professionalism and focus on customer satisfaction. Ben, Joseph and their team go the extra mile for their clients, and I truly appreciate how they tend to the needs and priorities of their Enterprise clientele. Top Notch!!!!

  • John Holt

We were a walk in customer this morning at the the downtown New Orleans- Barrone St. location. Joseph waited on us for pick up, as well as drop off this afternoon. He and his staff provided excellent customer service. It was a very pleasant rental experience. I highly recommend this location.

  • Tena Valenti

Excellent customer service and support. Friendly staff. They didn’t have the car we reserved in stock at the time of our arrival so they gave us a free upgrade. The car was very clean and did not have any odors. We’re definitely use this company again in the future.

  • James Carlyle

I just recently purchased a rental and had to turn it back in the next day. Hands down, the BEST service with the whole ordeal. I will definitely be grabbing car if I need it again! The friendly staff made every easy and fast. Thank you everyone there once again.

  • Freya B

We had an awesome experience with these guys. We got a good price in a great little car. The customer service was excellent even giving us a little discount for turning 21 the day we hired the car! Definitely recommend! Easiest car hire experience we’ve ever had.

  • Eric Wanta

I travel quite frequently and enjoy using Enterprise, they share their fleet with National so it made the inventory bigger and better selection. Very good customer service. It is hard to get a one way travel so be prepared to pay excessive fees if you choose.

  • Kimberley Delorme

Our car was not ready when we got there. It took about 40 minutes to get our car. They said it was to clean it but, as you can see in the picture, it wasn't really clean. There was tons of scratches so cross checking those took time. There

  • Grayson Colvin

My friends and I decided to go visit a plantation outside of the city. We decided to rent a car to do so because it allowed us some more freedom to venture around the city. My experience from this store location was phenomenal. The service

  • Johnathan Baptiste

I rented a Full sized truck on the 21st of September. Because I had a family function, And my little Acura Mdx wouldn’t cut it. Although there was no truck available when I arrived, it took about an hour for them to find a truck for me. It

  • Robin Parker

Made a reservation, called to confirm a vehicle would be available and was told yes. Spent more on Uber to get there just to be told they absolutely nothing available. Horrible service. While waiting another customer was trying to get her

  • Erik

Excellent experience here. Staff was super friendly and professional. The office is clean, orderly, and well air conditioned. They had trouble with inventory that day (not enough cars to meet the demands), so some of us had to wait a bit

  • farrah dahl

I rent every month in different cities, but the service I’ve received at this location has been consistently amazing. Renting at the airport can take hours, it’s much easier to uber over here for a car… It’s right off the interstate, and

  • Wendy Scott

I could not be happier with the Enterprise I used in New Orleans! The car they gave me was beautiful, the checking in and out process was seamless, and they even called me a cab. NOT only that when a cab was not coming in a reasonable

  • Brittney Trang

I chose this enterprise location after seeing the great reviews and experiences other customers had. The team here was very friendly, picking up and returning was simple and timely. They were very patient in helping me understand the

  • George Williamson

Needed a larger car for a trip taking my daughter to college. Called Enterprise and was setup immediately. When I arrived, I realized that the suv that I had reserved was too small, but was going to bite the bullet and deal with it.

  • Gabrielle Knox

Deja saved my trip. She helped check in my car and then drove me to the train station!! She is a great employee and the entire staff was friendly and supportive. When I come back to New Orleans, I will book with this location again.

  • Quint Walker

Brandon and Montreal were very professional. Montreal got me in quickly with me being in a rush during the holidays, and Brandon took great care of my return questions upon arriving back into the city.

  • sylvia

This review is a little late but on November 9th I left a very important bag in the back of the rental. When I called to report it Ella immediately went into action in locating it then helpme to

  • Michael Skattebo

Had a great experience working with the staff at the Baronne Street location. They worked with us after a booking mistake we made in our end and got us a car that worked perfectly for our visit.

  • Raynika

Alexander is great! I felt so welcomed and he kept a smile on his face. He was very courteous, & professional. I highly recommend Baronne St. location if you want excellent customer service.

  • Kristopher Embry

I rent from this office on occasion. They're polite and efficient. Make sure to show up on time to pick up your rental as they have a policy about bookings being on time (unlike airports).

  • Jonathan velez

We reserve the car online for specific time. We show up and the car is not here or ready. We had to wait 1 1/2 hours for the car. Blamed the service the weather. But it's sunny and 90°

  • Sid Naidu (thekidsid)

Staff at the Baronne St New Orleans Enterprise Location were super helpful with our rental & even assisted us in dropping us off back to our stay after we dropped off our rental.

  • helise madden

Enterprise Rental on Baronne St, New Orleans is the best! They are attentive to your needs. The customer service is fast, efficient and knowledgeable. Brandon was great!

  • David P

Deja Martin and Ben took care of me for both pick-up and drop-off. They are professional, thorough and very outgoing. They made the Enterprise experience excellent.

  • Bailey Kiff

Brandon, from the NOLA Barone location was super helpful in getting me back on the road! No issues whatsoever! Even the checkout / return process was easy & simple.

  • Kelly Lepine

They stepped in and put me in the vehicle I ordered in record time, when another location did not have the vehicle and did not attempt to find one until I arrived.

  • Victor Morua

Great customer service. I've never been disappointed with Enerprise. Fair and honest what I really appreciate. Always Enterprise for my car rental needs.

  • Michele Jordan

I love the service from baronne Street location all the staff .greet you with a smile..they all no me by name when I want in the door. Thanks

  • Isreal Nero

The team prrovided me with outstanding customer service. Thanks Joseph, Ella and the rest of the staff. Keep up the good work.

  • Josh Murphy

Great place & friendly staff. One of the most efficient car rental pick up and drop off experiences I've ever had.

  • Kate Adair

People are kind and also really good at what they do here. I was at Baronne location which I highly recommend.

  • Glenda Jordan

Customer service was supportive after I refused a Kia soul and they accommodated me with another vehicle.

  • Davielle Jackson

Joseph and his team took extremely good care of me. I am thankful and highly recommended them.

  • Teneha B

Visited this location before and every-time, the visit is better than the time before.

  • Ivan Garcia-Caban

Really great service! Gave me options on my needs. Fast, friendly, good vehicles.

  • Coreie Mosley

Ben gave me great service! He was professional and quick! In and out. Thank you.

  • Paul Zedeck

Great people and a great clean car to get us around for our adventures

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