Jordan was absolutely wonderful! He opened up early for me and had me on the road in 5 minutes. I had several questions, and he was very helpful in guiding me through them all extremely quickly. It was a very enjoyable experience. Thank you for your help!

Stefan Dangerfield was extremely unprofessional and rude. Upon viewing the 1st suv with out of state plates, I was told he did not want to rent to me for being too picky. It was the first vehicle I saw! I didnt know if a van or suv would be

Johnathan and Sam helped me out hugely in getting and switching rental cars; they were kind, efficient, and wonderful to work with. When I had questions I called and spoke with both Jordan's (on separate occasions) and they were helpful and

I highly recommend this particular enterprise. They are the nicest most efficient and best rental cars for the price company out there. I refuse to go anywhere else . In the last 6 months I have rented a car from them 3 times 2 of those was

Worst customer service I’ve had with this company was at this location. The guy working this morning (2022-10-19) was not trying to help anyone and seemed like he was annoyed to be at work. I know we all have a bad day, but when it comes to

I rented a car August 5 - August 6 because I wasn't sure if we would be needing to get a hotel or not. I talked to Bailey on the 5th when I was picking up the car and she said if I ended up returning it the same day, I would be credited. I

The in-person customer service at Enterprise is great. However, I was not impressed with their promptness and customer service over the phone. I was on hold for 20 minutes before anyone even answered the phone. I understand that it can get

The service I received from the staff at this location was so bad that I will never use Enterprise ever again. They refused to rent a car to me unless I could provide two DIFFERENT phone numbers. Like millions of people I only have my cell

Renting a car for a long roadtrip from Enterprise. Jake was incredible to work with. Really efficient, friendly, fast service. Made us feel like family and took care of every little detail for us! There are multiple enterprise locations in

They picked me up, put me in a better car than I’d reserved, and were super friendly... then I dropped the car off and was told (contrary to what I was told on the phone) that they wouldn’t give me a ride to the car dealership I needed to

Staff was very rude. Rental was already paid for by opponent's car insurance company. When asking for the manager I was told I had to get an additional major credit card with deposit. After he reviewed my documents he said my ID was Valid

Twice, its documentation falsely said I owed money -- once when it was owed to me. I had to call twice to ask about the issues. I also called a week or two in advance to learn that I could get a ride to the car I would buy in order to not

These guys are a stand up crew. They have taken incredible care of my rental needs. It's been demanding with the dynamics of The Body Shop delays and parts availability and they have taken my car back when I was done and had another ready

First rate experience. Overall, it was everything you hope for in the car rental process: good rates, pristine vehicle, and smooth and easy checkout and check-in processes. However, it was the personableness of the interactions that stood

They never picked me up from the Auto body shop then while walking to Enterprise I was passed by two of the workers riding scooters around. The car I was given was not in good condition and had to be returned the next day due to extremely

We have frequently called upon Enterprise when i need of a rental car. Our experience has always been positive. People are courteous.. Cars are clean and in good working order. It's nice to have pick up and delivery service.. Especially!

I am very upset with this location after being charged 1700 to my card for a vehicle the insurance was paying for while my car was being repaired. After inquiring why they advised we don't deal with the insurance you will have to contact

What’s the point of scheduling a drop off at a specific time and location if you have to call this location for them to send the car? I’m currently waiting with my 11 month old in 0deg weather for them to drop off a car that was supposed

Great service, great price. They picked me up at my house and when I arrived they were ready with the paperwork, just had to sign and I was on my way. I did reserve the car online and that's probably why all the paperwork was ready but I

Over 30 minutes to pick up the car, customer service at this location was awful. The car is filthy and smells like someone went #2 in the passenger seat. There is grime and other things in the vehicle. We were also given a downgrade from

I needed a car rental because my car was going to be in the shop for a few days. My insurance covered the vehicle. There was some confusion with enterprise as far as which location had my vehicle especially since I needed an SUV. I have

Service was good. Staff was friendly. When we picked up the car we were even offered a great deal on an upgrade. I was really thankful for that. The staff was nice at pickup and drop off. I would definitely come to this location again.

We had a reservation for this morning through insurance. We were contacted at 10 am being told that our reservation was canceled and that they may have a car available at 430pm. When I questioned their practice of giving a car away to

I love Enterprise again.! Joe is an exceptional manager with vast knowledge and took care of me and the many of customers with very little wait in an Efficient and Proficient manner. Get that man a raise because it seems he's got that

This was my first time renting with Enterprise and I will definitely rent from them again. The customer service that I received at pickup from Jordan and drop off from Victor at one of the Salt Lake City locations was outstanding. I

The staff was great. Got the rental car quickly. The only complaints I have is that for the price you would expect the fabric seats to have been cleaned instead of having to sit in whatever it is that the previous renter had eaten.

These guys went out of their way to help us with an insurance claim that our insurance company couldn’t get straight. Aaron (I think) was awesome and super helpful. Car and prices were great and customer service was outstanding.

Fantastic service, very professional, and they get things handled even when you don’t schedule anything in advance and just show up on their doorstep needing a car. I‘ve had nothing but great experiences with these guys.

Pleasant folks. The "oops, can I add another day...?" system works by phone and is relatively cheap as long as you tell them in advance. No complaints. Has an overnight dropoff area, and a few trash cans on site.

By far the most efficient and easiest rental experience I have encountered at an Enterprise store. Victor Zhou was very helpful in ensuring I had a great car for my day trip. Thank you and I will be back.

I always love this place. They take really good care of me. The cars are always clean and up-to-date and because I'm a preferred member, I get in and out with zero problems. I highly recommend this place

The people at the location are nice, but the website is never accurate. Multiple times I've made a reservation only for them to call me and cancel it as I'm already on my way there. Very unreliable.

Thought I would Give them a try and NOPE Still horrible Customer Service! Booked a rental went to pick it up and they said they did not have it! No call to let me know before I

We have had exclusively great service at this specific Enterprise. Great customer service and competent employees. Would recommend for anyone needing a rental in the area.

Alan is literally the best. This was the most helpful, considerate and charming rental experience I've had in 20 years of renting cars. Bravo …

I rented my first car through Enterprise, plus a recent one. They're always pleasant and professional. I also purchased a used car through them.

After calling 2 times to confirm the vehicle type it was the wrong one. Didn’t do anything to make it right. Would not rent here again.

Great experience, fast check in check out. They gave me better price then TURO.

Rental process was quick and easy. My vehicle was quite dirty on the inside.

Gas was given to us on Empty but overall, great service!