I brought 2 rings on separate occasions within the same month from here and the service was great. Lauren and Ismael were so helpful. One of the days I went in it was almost closing & Lauren didn’t rush me, she let me try on the rings I wanted. Ordered my size & gave me advice on caring for white gold. Great customer service

I walked past this store at around 1430 on Saturday 9 December and I noticed an associate inside dressed in black looked at me and walked across and made a comment about me to another associate dressed in white and grey standing opposite in

Bought a MK watch at £150 for Xmas. Plating already faded after two weeks wear. Took it back to store and asked to return it (19th January). Refused by the assistant who said this is caused by every day wear & tear. Crazy that a watch can

Me and my partner are getting married and we weren’t quite decided on what rings to get. I chose mine quite quickly but my partner was a bit more indecisive. We chose our rings and put a deposit on them (which I didn’t know you could do)

Really awful attitude by the Manager of this store. Bought a bracelet yesterday 13.02.2023 and the clasp broke immediately. Didn't even get a chance to wear it. Returned it the following day, less than 24 hours later. The manager was

I called in to see about getting a couple of rings altered. RIK was so helpful and informative and even offered to clean the rings for me which was such a kind gesture. Definitely call in if you're in need of buying, or just getting

Really nice of the store manager who helped me by taking the watch strap of my watch. The watch wasn't even bought from their store. Thank you so much for your time and help, you are a credit to your company! J

The customer service at the Uxbridge branch is outstanding. A great credit to the store manager, her assistance and guidance was certainly the deal clincher. I will certainly recommend your store.

I was looking for some gifts and Lauren in the Uxbridge branch was very friendly, helpful and patient. Great customer service - not something you see very often these days.

Dropped my Mont Blanc pen in for repair, Iz served me, really friendly and helpful. All reputed and at a great price. Thanks!