Express Auto Wash Boundary (Car Wash Vancouver & Burnaby) is a Car wash located at 3680 E 4th Ave, Vancouver, BC V5M 1M2, Canada. It has received 364 reviews with an average rating of 4.6 stars.
Monday | 7AM-9PM |
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Tuesday | 7AM-9PM |
Wednesday | 7AM-9PM |
Thursday | 7AM-9PM |
Friday | 7AM-9PM |
Saturday | 7AM-9PM |
Sunday | 7AM-9PM |
The address of Express Auto Wash Boundary (Car Wash Vancouver & Burnaby): 3680 E 4th Ave, Vancouver, BC V5M 1M2, Canada
Express Auto Wash Boundary (Car Wash Vancouver & Burnaby) has 4.6 stars from 364 reviews
Car wash
"Very attractive car wash with plenty of LED lights, some that change colour to match the soap"
"Do not take your car here if you value you vehicle"
"Express Auto Wash on Boundary, is THE best auto wash I've been to with the best customer service I've ever encountered at an auto wash! My car comes out clean, shiny and spotless"
"We have to keep our limousines meticulously clean so when we tell you Express Auto Wash is the best car wash in Vancouver believe it"
"The best automated car wash in the lower mainland"
Very attractive car wash with plenty of LED lights, some that change colour to match the soap. Even the basic wash process seems to dispense soap three times throughout the wash. Found it confusing at the end of the wash, no indicator on when to drive away. Like some have a green light but nothing here The system just kinda leaves you in the dryer, so after a short period, and seeing the next vehicle approaching, I drove away. They don't fold in your side mirrors and don't put a plastic bag over your rear wiper. Had to find somewhere to park on the street and fix the mirrors as the wash exits you immediately onto a side street. The wash result was fine, not perfect as some corners and crevices in the body work weren't reached by the brushes, not as dry as some other drive-thru washes too. But it did an especially good job at the wheels and rims. The rims were almost perfectly clean and free of brake dust. The wash is also right beside a McDonald's so my kids had quite a treat, with an entertaining car wash first and then an ice-cream cone from McDonald's after!
Do not take your car here if you value you vehicle. I drive a 2002 Honda civic. Sure my car may be 20 years old and that’s fine but after getting my wash done I wanted to admire how good it possibly looked. Got out of my car and my trunk was so scratched I was shocked to say the least. I was furious. Went inside to talk to the manager I guess he was and was told there is no way that his machine did that. I then stated I guess it was magic just to have him say “ya maybe it was magic” to which I said I don’t believe I’m magic. He then stated that there are tons of cameras in the wash and that if there’s ever a problem that they give pictures to Icbc. Odd he said his machines don’t scratch cars but according to his statement about Icbc he has obviously had this problem numerous times before. Whatever you do if you value your vehicle don’t take it here. Also told three people on the way out that were in the lineup what had happened and they put their cars in reverse and left. I will be boycotting this place forever. Horrible customer service
Express Auto Wash on Boundary, is THE best auto wash I've been to with the best customer service I've ever encountered at an auto wash! My car comes out clean, shiny and spotless. The first time i went here was because they were fundraising for a good cause that I wanted to support. And I've been coming back ever since! They also have multiple car vaccuum stations (works better than my Dyson) and a car mat wash (good for carpeted mats too). I didn't even know mat wash machines existed - this was an ultimate game changer for me! And the best part to that is that it's indoors!! They even provide trash and recycling bins conveniently located by each vaccuum station and attendants around to help you the machines. Ask them about their monthly membership too, currently, it includes unlimited washes along with use of the vacuums and mat wash. So glad I found this place!!
We have to keep our limousines meticulously clean so when we tell you Express Auto Wash is the best car wash in Vancouver believe it. We used to use another car wash downtown and frankly it wasn't nearly as good. Express uses Graphene for a spot free rinse and they have a far better drying system so you never have to worry about water spots. They use a generous amount of soap and the free vacuum is a really nice touch. I also love the fact that you are indoors so not out in the elements. The best deal you will find is the monthly membership unlimited washes at $60 a month .. we were paying $23 for one wash at the other car wash on terminal. The staff here are extremely helpful too. Trust me you will love Express Wash.
The best automated car wash in the lower mainland. I've been to a few of the competitors and the brushes never hit the right side of my vehicle for some reason. We like to keep our cars clean so I signed my wife and myself up for the membership as the location is convenient for us and membership package made sense. The staff are very courteous and understands the certain details of the dirty vehicle coming in. I had just got back from a road trip and had lots of splattered bugs on the windshield and grill. They addressed it without me even saying anything. Lots of wide stalls for the vacuum area and even have a mat cleaning machine. Love this place and would recommend to anyone looking for car wash.
I took my wife car in for a wash. I was directed by a friendly staff member to the machine and paid for a wash. After exiting the car wash, I jumped out and had a quick look. The rear of my car was still dirty, so I swung back around and spoke to a staff member who told me they would put it through again, but that was the last time. This kind of irritated me as I’ve paid for a platinum car wash and my car was still dirty when I pulled back to the front of the car wash this time a different staff member pressure washed the rear of the car. After running through the car wash for a second time, my car was still not very clean. I have attached pictures to show what it was like after two washes.
One of the washers broke my sideview mirror. Initially it was fine, as management referred me to a mechanic to have it fixed and have Express billed directly. However, it’s been over a month and a half and the mechanic they referred me to still cannot fix my mirror as he has not been paid for several previous jobs he did for Express. All calls to management go straight to voicemail, I cannot contact anyone and my mirror remains broken. Very poor service, and extremely unprofessional to refer customers to a mechanic they refuse to pay. Do not visit this car wash, they’ll damage your car and leave you on the hook.
Went there 2wkd ago,3 lane entrance into cat wash.1lane bigger 1lane small vechiles,problem is there is no oraganization,u can wait 20..30 mins because the order u enter tge wash doesnt mean u will b next in line,they ket smaller cars go ahead of pickups.told yhem thats unfair..she said they were erkin on it...came back again sat aug12..same thing..no order to enter was area..wiated 20mins to watch 3 small cars go ahead of me,ask why?no answer..left...dont go there unless u want wait alot..its really not tha great a car wash..leaves streeks doesnt get lower part of pickups.
Staff were friendly and approachable. The wash however wasn't able to clean my car. I went to the car wash because I had little to no visibility out my rear windshield as there was something that leaked onto the rear half of my car in a parkade the day prior. The car wash wasn't able to clean it. I had it rewashed, the attendant sprayed down the problem area manually and put it through the wash again. After two washes (see photos), my rear window was still pretty dirty but I did gain a little bit of visibility through it nonetheless.
Great location, fancy looking drive-up. Attendant was very friendly and car came out very clean and SHINY using the Platinum Plus option. Wasn't quite as dry as I would like compared to other automatic washes but it's still good. Only complaint is I can't figure out how to get the wash pass that's stated online (buy 4 get 1 free)?? Please fix that so I can come back. There is a membership offered for unlimited washes but it's rather pricy for what you get, especially since it's not open 24x7.
First time there and the experience was pleasant and smooth. Car attendant Eli was friendly, offered all kinds of assistance, and guided me through the process at this location. Thank you for the gift as well. Location was spacious, clean, nicely lit up, and even had stalls to park. Would of loved to purchase those package deals going on but will definitely be a repeat customer seeing I don’t live to far from here and work in the area. Thanks again everyone car looks great
If I could give these guys a zero I would. $30 for a sub par gas-station style wash that says “everything included!” yet when it came time to vacuum, that’s another charge of course. Not only is this price gouging at its finest, but it’s deceptive and in very bad taste. I’ve yet to come across a car wash that charges anywhere even close to $30. All in all, I feel like I got ripped off and wasted 30 minutes of my life that I’ll never get back. Skip this place!!
CUSTOMERS BEWARE. I would give negative stars if that was an option. My car got damaged going through the car wash and the manager has been the most unhelpful and rude person I have never dealt with. They refused to work with ICBC when CCTV footage was requested multiple times. DO NOT GO HERE unless you would like to pay $20 to damage your vehicle. EDIT: In response to the comment from the owner: footage was never provided to our adjuster, as he said it was.
I recently started taking my car to this place. During my first visit, one of their staff members suggested trying their monthly membership at a discounted price, promising I could easily cancel before the next payment if I'd like. Since then, I've visited a few times and I must say I've been really impressed with their staff (very friendly and patient) and how great my car looks afterwards. This will be my go-to place for car washes from now on!
been here twice. wash was wasn’t spectacular the first time but decided to go back since the service was great. second time I was turned away (despite being in the same car as the first time) because my bumper is slightly popped out. they said it could come off in the wash. been through many auto-washes with this car and it was never a problem. left a bad taste in my mouth, probably won’t be coming back
It's a car wash that you can use when you're in rush. The people are nice, the price is decent, and the service is fast if there aren't many cars waiting in the line up. The only negative point for me was that there were still a few marks left on my rear windshield, but it could've been because it was very dirty or I did not select the most expensive wash option! Overall, I'll go back there if needed.
The place is a little bit tight, I was confused by the lane to enter the auto wash machine, but realized that because it is hard for a big vehicle to turn. I chose the platinum package, but seems not really worth the 20 dollars. The car is not really shiny after the wash, and my wife even not noticed I washed the car. But the location is good, the service is quick, and there is not a long lineup.
Good car wash. My car is clean. Service was fast. Its only 4 stars because for some reason despite there being a self serve kiosk, there was an attendant who pushed the buttons on the kiosk. I would have liked to go through the menu on my own to select my service but that wasn't an option because the attendant rushed us to tell them what we wanted. Other than that it was a good experience.
I recently visited Express Auto Wash Boundary and overall had a positive experience. The washing process was thorough and my car came out looking great. However, I did notice that the dryer at the end of the wash cycle didn't seem to be working properly, which was a bit disappointing. Despite this, I would still recommend Express Auto Wash Boundary for their excellent washing services.
We came here for the first time in our pickup truck. I found the staff working here seemed friendly unlike other car wash locations I've been to. I really appreciate their re-wash policy which they did honor without any hesitation. The power sprayed the problem area and sent us through for a second wash at no charge to us. I will be a returning customer for sure. Thank you!
Just went through the Vancouver facility now in my Honda Fit (9pm Feb 16). Purchased the $20 donation option. Staff were very attentive and pleasant. Left side brushes washed harder than right side. Lower half of vehicle did not get washed at all. Brushes need to be adjusted slightly. Excellent location though. Halfway between competitors Terminal and Coquitlam locations.
Saw this place opened recently and I had to get my car washed because it was pretty dirty so we went in for our first time. Right when we got to the self-serve machine, we were greeted by one of the friendly staff members and got a very nice goodie bag! The car wash did a really good job cleaning the car. Very happy with service provided. Would highly recommend!
Guys you should try this car wash, they have unlimited car wash for the whole month, i never thought that i will see my car so clean everyday, the staff here are very polite and they will greet you with a smile every time. I would like to thank Krisha & Rex for giving me a Superb customer service. Keep up the good work guys. As always i’ll see you tomorrow
Great service! They sold me their grand opening deal, buy 5 and get 1 free wash. We got the platinum package. However, when we got home, we noticed the car wasn't that clean at all. The car wash missed lots of spots. I don't get how they can missed the front of the car. I can understand the rear bumper locations can be missed as they are tough to get to.
Who says you can't have good fast and reasonable price? The staff are sooooo friendly and helpful that you'd think they used to do this by hand and are thankful for the machine. Have been coming here ever since they opened and bought a membership to get about 10% off. Thankful for this place. If you have a full size SUV you know what I'm talking about!
Great car wash place!!! I’m a new comer to the city, searching for a good car wash place nearby. This place is very conveniently located. The car wash is great with various package options to select depending on needs. Very seldom to see a carpet wash machine which I liked very much. The wash expert Eli is friendly and very helpful.
Brand new express auto wash store for your car. All employees are very polite and helpful. I lost my car spoiler after a wash in my car. But after calling their number and talk with an employee, they found and storage and keep safe, after confirming belongs to my I got it back. Thanks for all team. I really recommend this place.
Absolutely never go here. I have a nearly brand new car. It was purchased off the lot in February. I got it washed here and it did an aggressive amount of damage. There are now chips on the hood and scratches along the doors, roof and trunk. I went to the manager Faril who acted like it was an existing issue with my vehicle.
Love this car wash! They also greet me as a returning customer and thank me for coming back. Great customer service! My car gets super clean here. They have vacuums for $4, and a new car mat washer. For $4 it will wash any carpeted or flat plastic car mat. I haven’t found this service anywhere else in Vancouver. Super cool!
Awesome Carwash ! What a great spot! It is in a convenient location and yet the entrance is not on a busy street making it easier to enter. Friendly staff guide you through the car wash process. My truck is tall and wide but I had no problem entering or driving through. I found new go-to car wash, I highly recommend.
Solves a pressing problem, hoping for more locations only concern is if they will outgrow current location lol because this place is a real gem, but that is good because need more places like this, as was looking for monthly membership options on car wash and mat cleaners!! P.S: Ely is super helpful and friendly.
Super friendly staff and the car wash by itself was super awesome. My car came out looking sparkling clean and my tires also looked amazing. I haven't had this experience at any car wash before. And not to mention the amazing car mat washer which is located near the vacuums. Overall VFM …
First class carwash in Vancouver, Always a good experience and will never take my cars anywhere else. Fantastic & Amazing customer service, Thank you to Babak, Moe, Kaisha & Eli and the entire staff at Express Auto Wash. I would recommend this Car wash to anybody that cares about their cars
This is a nice car wash. Iv only ever went to one other car wash in Vancouver, but because I was gifted a gift card by Nationwide Self Storage I gave this place a try. Staff were awesome and friendly! They made my experience even better. I will definitely be bringing my vehicle by again!
My friends and I have been going to this place for our cars since a year. People are great the wash area is good. We are able to Vaccum and also clean matts. Eli helped me with my membership as well and was great with all the questions and support. I highly recommend the place!
I was happy it was free car wash today with donations. I was surprised this place was grand opening and it’s close to my location. The car service was great and the working attendants were friendly. My car looks nice, clean and shiny from exterior. Keep up the business!
Came early one morning to vacuum and wash. Very nice and friendly staff (Rolhith) greeted me and gave me information about the monthly program. Guided me on the track , pre washed my vehicle and was very pleasant. I won't go anywhere else but here. …
Dope. Cheaper than the place close to me, but far superior quality, options, and facility. Great option if you're in north Burnaby or close to Boundary Rd in east Vancouver. I haven't checked out their monthly membership options, but it's something I would consider.
Inferior to the Auto Wash in Coquitlam. I found the environment here to be busy and hectic with not enough room for us all getting into the single lane, and the attendant inexperienced with his instructions leading to my car rolling backwards from the entry.
My first experience with Express Auto Wash was fabulous At first, I was very skeptical about taking my car to these automated car wash places since I love detailing my own car. The result left me with shock because I was extremely
Been coming around here for a while now. Staff has always been very friendly and always greeted me with a big smile. Rohith helped me today and is always super pleasant. Great location, friendly and great service. Will definitely be coming back regularly.
Okay, I came in just as they were closing but the staff were so sweet and kind! They explained all my options carefully and were patient with me. They had such lovely personalities and the car wash turned out great! I'll definitely use the service again.
Happy to see this carwash open - it was a really required service in the Vancouver area. It's run well and the machines do a great job covering most areas of my car. Staff is friendly and attentive. Good vacuums and mat washing machines as well.
AJ and the team introduced themselves to me. They are very customer focused and the car wash was the best automatic car wash that I have experienced. I went for the platinum with the special ceramic add-on. Car looked amazing. Check them out.
First time for me in a "drive through" car wash. I went there yesterday evening and was greeted by a very kind person who helped me to select the program I chose from the machine. Then he and another person guided me toward the wash machine
I live five minutes from this car wash and frequently go there. The staff are the friendliest and most helpful that I’ve ever encountered in all of Metro Vancouver. I highly recommend supporting this business. My car always looks great.
I had an exceptional experience today with Eli at the car wash! I'm truly impressed by the modern and efficient machine they have. It's undoubtedly the best car wash I've ever been to. My car looks incredibly clean now. They offer an
Nice new car wash, was in the area, my pick up truck was absolutely filthy. Was really impressed how quick and professionally my truck was washed. Cleaning products were awesome and staff are very friendly. Will pay a visit again soon
Had an amazing experience with the car wash best I had so far Kaisha was very supportive and helpful all the way making my experience awesome and other co workers are very helpful as well. Happy to join their members program …
Love this car wash! I am a member and it’s an extremely good value! Eli, my favourite staff is so kind and friendly - always smiling and super helpful. The technology and quality of wash is the best that I’ve been to in the city!
Super friendly staff. Quick cleaning queue and decent job. Convenient as it’s the one in the area. Vacuum station is always busy and with the membership it’s annoying to have to get a staff member to turn on the machine for you.
I truly think Eli is an excellent employee. Because he worked hard to offer me solutions and offered me a logical solution. I hope the number of employees like him increases.Morever, he was extremely positive while doing this.
I've been here twice now and am very satisfied with this car wash. The staff are polite and friendly, and the car wash itself is quick and efficient. Love that even my tire rims are shiny afterwards! Will definitely be back.
I am happy with the monthly subscription with them. I have already saved a lot, excellent and wonderful service, and everyone who works there receives me with a smile in the morning. Thank you Thanks rohith in every morning
I wanted to upgrade our membership and it wasn’t possible to do it in-person, but Vinay helped accommodate me on this month. Friendly service from Vinay and Behrad. Grateful for the services of Express Auto Wash Boundary.
The service was amazing,but Eli was especially amazing, they took the time to explain everything and explained to me about being a member with them,in my opinion I recommend this place and the workers,especially Eli 5/5
Amazing carwash. New, modern and clean. Super helpful attendant pressed the buttons on the screens as they are difficult to reach in some vehicles. Got my car super clean and it was pretty dirty. Highly recommended!
Tried this car wash on recommendation and it did not disappoint! Very fair pricing, polite,helpful staff, very quick and car came out nice and shiny! I will definitely be coming back and recommending to others.
I am so happy with the services of ur carwash and so greatful with with the extended help done by kaisha. Kaisha is so corteous and helpful. And most of all shes knowledgeable aBout all the products used.
Greeted by friendly and professional staff. Spent time to explain each type of wash available. Staff member even took the time to ensure my rear wiper was properly secured and protected during the wash.
Amazing place for car wash! It’s fast and does a decent job. The monthly price including unlimited car wash and mat cleaning/ vacuum service is absolutely amazing! Also, the staffs are all super lovely.
Excellent customer service and I really appreciate the extra effort to clean my dirty vehicle. I was going to get the monthly package but I can't recommend this car wash if your vehicle has a roof rack
Best car wash I've been to. The car wash was great, but even better, were the two guys working there. They were polite, welcoming and genuinely cared about getting my car cleaned. Highly reccomended.
Paid for the gold wash and left with dirt still on my car, they sent me through a second time and it was still there. Better off spending your money elsewhere. One star is for the staff they’re nice
Amazing vaccumes great service. Eli was very helpful can't wait for the coquitlam location to open I will definitely sign up for the membership hopefully the prices will be affordable! …
The service is here is amazing. The workers are really sweet and genuinely care about the customer experience. I've never had a car wash place so attentive to customer needs and satisfaction!
Love Express Auto Wash. Signed up today and employees are friendly. Bab in the morning was able to get me set up as a member. Flexible times with their opening and closing hours. Recommended.
This place is amazing. Even if you aren’t satisfied with your first wash they have a free rewash policy. Staff are super friendly and vacuums work well 10/10 Not cheap though, minimum $10
Quick and convenient location. Easy access to car wash and vacuum bays. Hoping to see their unlimited wash club offer (similar to Kamloops location) available in Vancouver soon.
Super friendly staff. Every single staff member I have encountered have just been friendly on each visit. It's nice to see. Kaisha was very helpful with my recent inquiries.
Excellent service in a genuine cheaper price. Eli served the best, provided all information about membership in a exceptionally polite manner. Nice place n great staff
The attendant Eli, made the carwash experience seamless. They helped me learn how to use the floormat cleaning machine as well. All around, great price and service.
Visited this noon. Overall it’s good. Friendly staff. I paid for silver package and it cleaned most of the car except corner of the front bumpers. Recommended.
Better than I expected. Sure it won’t be as clean as hand wash but good enough between expensive detailings. Staff are very friendly and helpful. Will be back!
This car wash, with its dedicated and detail-oriented staff, including Kaisha, provides a top-notch and enjoyable experience that I highly recommend to all.
I was turned away as they said trucks don't fit in the car wash. I have a basic toyota tundra, no modifications, that fits easily into all other car washes.
Friendly customer support for setting up monthly car wash membership. Car wash left my car absolutely spotless, best automatic car wash in Metro Vancouver.
Went here last week and it is the best carwash my car ever had! Thanks to Kaisha for the assistance! She’s very kind and helpful. Will be back again! ☺️
This is a standard spinning brush car wash experience. Doesn’t get every nook and cranny like they advertise. Works well enough for your daily beater.
I came to the carwash for many times. Price is reasonable. Staff Eli's smile and great service impressed me and made one of the reason I returned.
Not a Touchless car wash. I got the platinum package and it seems pretty decent for the price. But my car was scratched from the car wash.
Best car wash in the city. Best staff and best service and prices are reasonable compared to others . Highly recommended Good luck …
I love this car wash. The attendants we so very helpful and happy to assist us. A car wash like no other . Clean and planned out.
Great car washing service here. I purchased the Gold Membership to wash my car. Thanks to Eli Huang for his courteous assistance.
This place is fantastic. Reasonable prices and the wash process does a great job especially with rims unlike other car washes
Highly recommend, clean and convenient car wash, Thanks for Staff Eli, helped me setting up membership and choosing plan.
Great car wash with fast working machines and friendly people. Kaisha was super kind and helpful. Would recommend!!!
Love this car wash it’s close by, really nice people and always has my car looking very clean. Will be going back!!
Best car wash experience. There were two attendants which I don’t see often at these places. The line went fast.
Great wash for a drive thru! Eli was kind enough to rescue my aux plug from the very aggressive vacuum filter!
I highly recommend this car wash with very high quality and good customer service especially Kaisha and Behrad
It was great, my first time here and one of the workers Kaisha was a great help and I had a great experience.
Great place to wash your car always taking my cars there big thank to staffs especially Kaisha …
Great auto car wash. Vacuums are $4. They have a car mat washer next to the vacuums as well.
Got a monthly plan which allows for unlimited washes. Very nice staff! Would recommend
Great car wash, great monthly system, will definitely recommend to anyone...
Absolutely the single best car wash I have ever been to. Exceptional!
One of the most advanced car washes I've ever been threw!
Excellent customer service. Best car wash in Vancouver.
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