Extra Space Storage is a Self-storage facility located at 12190 Inwood Rd, Dallas, TX 75244. It has received 593 reviews with an average rating of 4.9 stars.
Monday | 9:30AM-6PM |
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Tuesday | 9:30AM-6PM |
Wednesday | 9AM-5:30PM |
Thursday | Closed |
Friday | 9:30AM-6PM |
Saturday | 9:30AM-6PM |
Sunday | 9:30AM-6PM |
The address of Extra Space Storage: 12190 Inwood Rd, Dallas, TX 75244
Extra Space Storage has 4.9 stars from 593 reviews
Self-storage facility
"Excellent experience at this facility! Having many units on this property for an extended period of time I can say that Krista takes pride in this property"
"I was needing to find a storage unit quickly & walked in very stressed"
"Absolutely amazing service from the workers in the front, They're helpful in almost every way"
"I was honestly surprised at how professional and helpful the staff was at Extra Space Storage"
"This was my first time using a storage unit and it has gone so smoothly! The assistant manager, Desiree’ Trafton was so helpful - it was incredible"
Excellent experience at this facility! Having many units on this property for an extended period of time I can say that Krista takes pride in this property. Keeping it clean, and nice. A very secure well maintained property like this leaves us with peace of mind about stored items. Thank you for excellent service! -Blake.
I was needing to find a storage unit quickly & walked in very stressed. The guy working today was very nice and professional (my memory is so bad, but I think he said his name is Brandon) & honestly turned a horrible day around. The facility is very clean and orderly and it looked to be well maintained, even the exterior.
Absolutely amazing service from the workers in the front, They're helpful in almost every way. Honestly I don't often give 5 star reviews but this is the exception. If I ever need storage services again this is definitely the location I'll be using. Clean units & reasonably priced. And clearly newer than the rest . ;;;
I was honestly surprised at how professional and helpful the staff was at Extra Space Storage. I guess I was expecting a minimum wage caliber worker. But he was excellent! He walked me through all my options and insurance details patiently. The facility was clean and organized. I was very impressed.
This was my first time using a storage unit and it has gone so smoothly! The assistant manager, Desiree’ Trafton was so helpful - it was incredible. She knows and does her job very well. Thank you, I’ll certainly be using ExtraSpace Storage for any of my storing needs in the future.
Easy service. Haven’t had any problems keeping some furniture in storage with them. There’s always a friendly face to greet me at the gate, and if I ever needed any help they seem happy to assist. Fairs better than my experience at U-haul, and it’s a lot closer also.
Super clean store and staff are knowledgable and very eager to help. Kevin helped me to find exactly what i needed and didnt try to upsell me on things i didnt need.Very very professional. Id not only use them again, but id recommend family and friends to as well.
Had a great experience here storing my belongings and a classic car. I was very worried about storing my vette but the manager walked me through the premises and explained all the security in place to protect my stuff. Definitely would use this place again
I went in to see if they had a small unit I could store a few things in for my mom. The staff were super nice and showed me a couple of options. I appreciated that they were friendly and that they looked like they took pride in their facility.
Joel and Terri were absolutely awesome. I've used Extra Space Storage in a couple of other locations and although they've always been nice elsewhere, the staff at this location were memorable to me. They were so nice and genuinely friendly
Joel and his team have Been absolutely amazing! I had a mattress and a box spring and some more stuff that I would need to store and was a little on the offensive side about the cleanliness regarding their facility - Despite its excellent
I had the most wonderful experience with Avery today in returning to this company to rent space. She was extremely professional, very focused, extremely helpful and candid, was very pleasant to be around and had a very cheerful demeanor.
Always treated courteously and prompt attention given to any issues. Everyone is very nice and professional at this location. The only thing I didn't like was that the monthly price kept going up and it became prohibitively expensive.
Both Ms Heather ✝️ & Ms Christi ✝️ have been so very thoroughly gracious, helpful, as well as professional with me during this crisis of my life experience! I have found the Extra Storage Space facility and company as of now - I am a
Been with this location for over 5 years. I gave a 2 week notice that I would either move out or downgrade into a new space. After receiving yet another rate increase, we decided to move out. Office manager said she would "consider"
I stored some items from January 2021 until last weekend at the Inwood location in Dallas. The staff was wonderfully helpful and the facility is clean and secure. I appreciated knowing my things were safe until I could pick them up.
Hi, I associate with the extra space on addison rd but i do want to say that the assistants at this place and at inwood are incredible, very helpful and I’m sure they get it from the awesome leads, these locations are great.
Customer Service was quick, friendly, and efficient! I was having a rough morning and after conversing with one of your employees for a quote, I was left with a smile on my face. Thank you for the amazing quality service!
This facility is very clean, and the management is very helpful and friendly. Christian the manager is amazing. My adult son has autism and Christian treated him with respect and dignity. So blessed to have him there.
Joel always calls back or if asked a question he always remembers to call with the answer. I am highly impressed with Joel and his customer service. He has a great staff, they are personable and knowledgeable.
Krista was extremely accommodating and helpful with my request. She is very professional as one of the on-sight managers. Definitely need to promote her to district manager when the opportunity is available.
I’ve had such a great experience with this company! I always refer all of my friends and family when they need a place to keep their belongings because I know that my stuff is safe and theirs will be too :)
Amazing manager at this location. I had a great experience and was able to get everything I needed to in a timely manner. Krista Waller went above and beyond to help me find what I needed. She was so kind.
I am so sad to have moved out of this facility. The staff was overly nice and kind, and welcoming. The facility was very clean and secure. I had a wonderful experience at this location across the board!!!
This storage facility is among the cleanest and well kept storage units that I have been to. Krista is so sweet kind and hard working!!! She is always working to keep this place clean and safe. Love it!
The Facility is amazing, clean and well maintained. Personnel is very friendly and prepared. They are always very understanding, knowledgeable and helpful. Best Storage Facility and wonderful pricing!
Fantastic facility and management is awesome! I rented online (super easy) and the manager followed up with me via phone call. I highly recommend this place to anyone looking to store their stuff.
I had a very good experience with David this morning. He had only been on the job for 5 days but you would never know that! He explained everything thoroughly and patiently answered my questions.
I'm sold! You all have been terrific! I've even had the opportunity to speak with Krista! She's very personable and professional and as it is, I will be suggesting others to this location.
Definitely recommend. Safe neighborhood, helpful staff, nice facility, easy to work with. Might be a little pricier than other storage places, but worth it for the location and service.
No joke, Cody was the bomb! Great personal service, was able to find a perfect storage for me, and did it to incurred the least amount of hassle for me! Highly recommend this property
This is my first experience in renting a storage unit, and it could not have gone any better. Doing it online was easy, safe and effective. I had all the information I needed
Extremely nice and professional! I'm looking to move from another Extra Space and the staff here was extremely nice and welcoming. Would definitely recommend this location!
WONDERFUL I was greeted by a courteous and knowledgeable staff. They were super friendly and professional. They genuinely cared about my every question and met my needs
I spoke with Tara and she was beyond amazing. Made the moving in process easy and simple. We had a few laughs while still handling business. She was just so awesome!
Just upgraded today, christa went out of her way to give me the best deal. On a hot day like today she managed to make it an enjoyable experience
What a pleasant surprise. In our world of underwhelming performance ESS exceeded expectations with services provided and professionalism.
Excellent customer service. Very helpful with all my questions. Great options and pricing! Definitely will use them long term!
The Inwood location has a clean driveway and their staff member Kevin was professional and attentive. 10/10 highly recommend.
The facility is very clean and Crystal was great. It was easy to get set up and then move items into the storage unit.
Krista was AMAZING! Super helpful with helping me get a storage unit. Thank you!!
Absolutely wonderful customer service !! Krista Waller was very helpful and nice!
The people working here have always gone the extra mile for me. Thank you.
A very clean and nice location. Management is very fun and outgoing (:
The customer service experience was great, very friendly and helpful.
very nice and helpful, fairly easy process renting a storage unit
Well maintained storage units and clean property overall.
Never a problem and Christa is always very helpful!
Had what I needed, efficient courteous staff