Extra Space Storage is a Self-storage facility located at 1205 W Jackson Blvd, Chicago, IL 60607. It has received 652 reviews with an average rating of 4.9 stars.
Monday | 9AM-5:30PM |
---|---|
Tuesday | Closed |
Wednesday | 9:30AM-6PM |
Thursday | 9:30AM-6PM |
Friday | 9:30AM-6PM |
Saturday | 9:30AM-6PM |
Sunday | 9:30AM-6PM |
The address of Extra Space Storage: 1205 W Jackson Blvd, Chicago, IL 60607
Extra Space Storage has 4.9 stars from 652 reviews
Self-storage facility
"Dominque was a great help with my move out"
"As soon as I walked in, staff was very attendant"
"I love renting my storage unit here"
"I had the pleasure of being helped by this young lady named Maggie"
"I moved out today after 4+ years using this facility to store furniture and household and personal items and I have to say I was perfectly satisfied with my experience with this Extra Space Storage location"
Dominque was a great help with my move out. They were very accommodating. The 3 years I was there the staff was always there to help and explain changes. -5 stars for the staff at Extra Space. The business is very clean. Lots of flat bed dollys always available. 24 hour access. Elevators have never been down when I needed them. Never saw a rat anywhere near their property. Was surprised how clean the staff kept the place. -5 stars on maintenance. One thing I would love extra space to do. Is properly let us know when our rates are going up. By phone call or email. Not by snail mail. Also the rate in which they raise the rent is kind of absurd. Started out paying $50, a year later it moved up to $110. This was the second time they did this. First time I had a larger unit. Started out paying $70, by the end I was paying $200+. So I downsized units. That’s the reason I moved out. I would suggest doing a fixed rate increase. So we can budget for it. These rate hikes come out of nowhere. Without warning. -3 stars for the company
As soon as I walked in, staff was very attendant. Dominique who was the store manager was very respectful, very sweet and caring. Not only did she meet my needs but she surpassed them. I got to talk to the other guy too who works there and he too was very friendly, communicative, and loved his job. I’ve been doing many storage auctions and let me tell you I’ve been to 50+ locations and this by hands down has been the best experience. I’d definitely do business with them. I hope to come back in the future.
I love renting my storage unit here. Dominique has been so helpful and thoughtful. I especially appreciate the package acceptance service, no more missing deliveries while at work! Parking is easy and the building is clean. This is my second unit here, and Dominique made sure I had everything I needed when I moved everything over. There are daily security checks, all the staff have been very friendly and they have reasonable prices and a large variety of unit sizes.
I had the pleasure of being helped by this young lady named Maggie. She was patient, and she explained everything to me in detail. She has a very pleasant personality and I'm glad she was my customer service agent. Because of her elite service skills, she secured an account with me. I had other storage companies in mind, but she made me so comfortable and secure. Thanks Maggie. You made a stressful day more relaxing.
I moved out today after 4+ years using this facility to store furniture and household and personal items and I have to say I was perfectly satisfied with my experience with this Extra Space Storage location. The management and staff were friendly, polite, professional, and willing to help with anything I needed. The facility itself is very clean and well-maintained. I would highly recommend this facility for storage needs.
This storage facility has a great location, elevators always working and ample carts to move things in and out. Free parking on-site and 2 loading docks--one for a truck, and one for a car. Very easy to access unit. Facility was immaculate. Passageways are wide. The property in my unit was always climate controlled and left in the same condition it entered. Excellent facility run by very professional and nice people.
Title: Outstanding Service by Jessica at Extra Space Storage Jessica at Extra Space Storage made my relocation experience smooth and stress-free. Her professionalism, attentiveness, and expertise helped me find the perfect unit with ease. The facility was clean, secure, and well-maintained. I highly recommend Jessica and Extra Space Storage for a hassle-free storage solution.
The person at Extra Space that I spoke to a couple of times was so friendly, nice, and helpful! She went the extra mile to put a lock on the second door of my unit that I didn’t even know was there. The rental and move out processes were so easy and quick due to the online system. I loved my experience here and will definitely use Extra Space for any future storage needs.
It was Saturday and my son studying at SAIC university in Chicago needed a storage unit urgently for a move the next day. I was in Brazil and was being blocked to access the site and complete the rental. A call into the manager of the site was rapidly returned and within minutes all was in place. What a great team, what a great response. Love these people
Dominique helped me out when I moved across the country and needed a place to store my fiancé and my things. It really felt like she was on my team for finding the best deal possible for our situation. I am extremely grateful that I was connected with her and would definitely consider doing business with this company longer because of her helpfulness.
Have had only the best experience at this location. Very friendly and customer focused team. Dominique provided exceptional customer service, going above and beyond to ensure our needs were met. The facility is clean, secure, and easily accessible. Highly recommended for anyone in need of extra storage.
I had a wonderful experience working with Karl. He was extremely professional, knowledgeable about the units and was a definite help as I needed a larger unit. I've been with Extra Space storage for some time and they've been great to work with. I would definitely recommend Extra Space Storage
Dominique at the front desk is excellent. She was very helpful, knowledge and fast! Was checked in and had access to my unit in no time, also received a follow up call with additional helpful information from her. I highly recommend using this storage facility, it’s very clean and secure.
Made my reservation online. I paid for the 1st month but due to a personal situation, I was unable to move in. Dominique at the on-site location was super helpful, considerate, and accommodating. If I opt for a storage unit in the future, I would not hesitate to work with this location.
The young woman who helped me was so sweet. She greeted me at the door and showed me to my storage unit, helping me with the locks. She really went above and beyond and made my day! Props to her in helping to make my moving process easier! Didn’t catch her name! (5/17 around 5:00PM)
I had the most easiest and pleasurable experience with this storage facility. Dominique was so personable and professional. I called earlier that day and she got me in at the last hour of closing. She found the most perfect unit, couldn’t ask for more. Keep up the awesome work!
Convenient storage space location. Karl was great and took time to show me where my unit was when the main elevator was out of service and even wrote the directions down for me afterward. Their previous managers have been very helpful as well here. They are my go-to.
Thank you Dominique for excellent customer service! Throughout the whole process you have been extremely helpful. Your kindness is unmatched. The facilities are immaculate and the location is great. I would not consider any other place for storage. Thank you!!
Great customer service. Dominique made sure I had the correct space for my needs and gave me the best rate possible. Location is clean and storage units are easily accessible from loading dock elevators. They also have complimentary box dollies for use.
Dominique made our storage unit process incredibly easy. She showed us our unit when we first visited. Once seeing it, we realized it was way too big for us so Dominique allowed us to downsize the same day and was super helpful with the process.
Dominique was absolutely fantastic! I had an issue with a different storage facility and within 15 mins of walking into this location, she showed me the unit and I was moving my things in. Can’t compliment her and her professionalism more!
Had to rent a unit here to store some equipment, all well maintained for the few years it sat in storage. Dominique was exceptionally helpful while we were getting the unit situated as well, I highly recommend this Storage Facility!
Karl and Dominique were really helpful with setting up my unit and address move in questions. The facility is great - clean elevator spaces, spacious parking, good staff - so I recommend to others.
Dominique was super nice and helpful in getting me set up with a unit on the same day. She answered all my questions and is the reason I went with ExtraSpace. A+ customer service !
It was the best experience ive ever had with a storage unit, and i have had plenty. The girl who helped me was very helpful. I dont remember her name but she looked like Dua Lipa.
Aly Dominique and Karl were really helpful with finding the right storage unit for my parents. The facility is very clean and well maintained. You won’t regret renting here!
Extra Space Storage is clean, secured and located very close. The representatives onsite was knowledgeable and friendly. Dominique is polite and customer service oriented.
I can't praise their front desk team—Carl and Monique, I hope I got their names correct; because they were fantastic. Helpful, Friendly, knowledgable.
Dominique was very nice and pleasant from the beggingging to the end of my visit. I Definitely recommend speaking with her if you have any problems.
Dominique was such an amazing person, she help me out with any problems I had , I would Definitely come back here & recommend it to all my friends.
Dominique is one of the most pleasant people I have ever worked with. Storage can be a ruckus… But great customer service is everything!!!
Dominic and Carl are just fantastic! I had my space there for 7 years. The location is always meticulous and the service…. well, 5 stars!
Carl and Dominique are very helpful and easy to work with. They keep the facility very clean, well lit, and organized. Great experience!
Amazing service, they are quick to respond when you need assistance as well. The manager, Dominique was very helpful as well!
Good location with two indoor loading areas. Dominique was very easy to work with. She is very knowledgeable and attentive.
The staff here (Dominique and Carl) are friendly and always willing to help me with whenever I need it
Karl was the best!! So polite and helpful. Would recommend this storage location and ask for Karl!
Great experience with Dominique Marshall today, great service. She was very friendly and helpful.
Thank you so much Karl!! for being very nice kind and patient. Wonderful experience.
Dominique was excellent and the help she provided got me through the day smooth.