Fernwood Fitness is a Gym located at 1060 Thompsons Rd, Cranbourne West VIC 3977, Australia. It has received 138 reviews with an average rating of 4.3 stars.
Monday | 7AM-8PM |
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Tuesday | 7AM-8PM |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | 7AM-8PM |
Sunday | 7AM-8PM |
The address of Fernwood Fitness: 1060 Thompsons Rd, Cranbourne West VIC 3977, Australia
Fernwood Fitness has 4.3 stars from 138 reviews
Gym
"The gym, staff and equipment are great"
"I have been a regular client for this gym in last 6months"
"Positives: Beautiful gym, spacious"
"Great gym, great staff, but when I became unwell, I initially put my membership on pause with the hope to come back in, (which I had even just purchased a 10 pack childcare and had a personal training session outstanding so I definitely didn’t plan on leaving) but unfortunately my health didn’t allow and with it all being up in the air I made the decision to cancel my membership"
"worst experience ever in my life"
The gym, staff and equipment are great. It is pricey compated to other options but I signed up here as they have childcare. Had to sign for minimum 12 months. Worked out a little cheaper to sign for 18 months so I did that. I am, however, starting to regret this. The childcare is quite difficult to book into. There is an app which is great but the times/days I want are never available and I have to go on the waitlist. Often this gives me a spot for one child but if I'm needing both kids it is unlikely I'll get in. It's hard to plan ahead as you are never sure you'll get a spot. The app will not allow you to book more than a week ahead which is frustrating. So I end up going way less than I would like. The childcare staff are lovely. Kind and welcoming. But unfortunately, they are often short staffed and struggle to care for the ratio allowed. As there are a lot of young babies and little ones that are quite upset, it's impossible for them to give the care and attention that all the children need. If there is only one staff member, they struggle to change nappies and take older kids to the bathroom - let alone give the crying ones the attention they need. I think they need to go above the minimum carer to child ratio and have an extra teacher every session, the current ratio clearly does not work for this short term care environment. They could do with some more space too, the room is stuffy and small. I have used a gym creche previously, I was able to just have regular days and times that I was booked into every week. I could get or cancel a spot at short notice with no problems and there were plenty of staff available. So beware if you are join for the childcare. If not, then the facilities and classes available are excellent and it's a good choice. Staff are friendly and welcoming.
I have been a regular client for this gym in last 6months. The staff work there is amazing except the manager, Guneet. Guneet who tell you that we have to bind by the fernwood policy when you ask to do changes in membership, but they have no policy for her own trainer who drain their client money. My trainer got sick and I missed out on 4/5 sessions of PT ($48/session) which was supposed to be covered upon my trainer return. But due to some issue between trainer and Guneet, the manager, my trainer left me in middle. Fernwood take money from your account before hand, but when the time comes for them to show some sensitive towards their clients it’s a big ZERO. As a manager, Guneet has a no people policy nor has the guts to stand up and take the accountability of the actions done by her employee. Guneet don’t understand that we work hard and save each penny to affordable their expensive fernwood gym. Guneet should learn and act to be responsible of their each employee action as a manager. “Never be a part of fernwood if the manager is GUNEET. “ I am so frustrated as Guneet instead of being sorry arguing and adamant about her system what it’s shows and all. Guneet learn to respect others hard work earned money, if you can’t do anything in return with your policy.
Positives: Beautiful gym, spacious. Has lockers, showers, a sauna, spin room, offers reformer (for an extra fee) and has a large group class room that you can also use when no classes are on. Fernwood has many different types of classes that run for 45mins. Also virtual classes you can pick from! The trainers are friendly and approachable women (I haven’t seen any males in the gym) and most will help your technique and any issues you have. You can also use the sister clubs in Narrewarren and Clayton. There’s a large range of cardio equipment as well. Cons: The management and front desk staff need to work on their customer service. They can be quite short with you when you have a question especially something related to fees. It makes them unapproachable because you don’t want to feel down when you’re trying to have a positive mindset. However, all the other gym members and trainers are super friendly! Another thing if you’re looking for a gym for bodybuilding and you’re intermediate to advanced they do lack in some basic machines that you would find in other gyms however there’s always an alternative! :) I love Fernwood, I’m having a lot of fun here and do recommend it to other women!
Great gym, great staff, but when I became unwell, I initially put my membership on pause with the hope to come back in, (which I had even just purchased a 10 pack childcare and had a personal training session outstanding so I definitely didn’t plan on leaving) but unfortunately my health didn’t allow and with it all being up in the air I made the decision to cancel my membership. Responses were slow, and they replied trying to get me to pause my membership, I could see what was being done, trying to stall me cancelling, after a week of going backwards and forwards they came back to me and said if I wanted to cancel I had to come in person. Obviously that isn’t suitable for me right now and I called them up on their stalling tactics, they came back to me and said I could sign the documents over the email but then processed to tell me I’d be charged $500 to cancel (30 days notice plus $300 cancellation fee!!!!!). I have been a member for 2 years, never missed a payment and now after reaching out (initially I paused with the hope to come back) I’m treated like this!!! Poor form Fernwood!!!
worst experience ever in my life...... in this fitness club, don't fall in their trap they blind the person with lots of contracts and rip off money. I paid more then $500 in just 1 month after giving the notice right after 2 weeks for cancelletion of my registration. I took the fit30 challange which was free for 6 weeks, still they took my that much money, just because of my back side muscle pain I could not continue the gym after my third day of joining. After giving the notice still they continued to deduct my money. I personally went to the gym to request them that please at least refund my half of the money which i have paid to you. But when I talk to the owner (manager) GUNEET oh my god she was so rude and arrogant. and asked me for more money to cancel the registration. After finishing up with everything untill now i am getting the message that you have to pay more money. I always regret that, why i went to that place? please please do not fall in their trap. Specially the manager GUNEET she does not know how to talk to the customer.
THIS GYM IS THE BIGGEST SCAM! Do not sign up.first of all they have a $250 activation payment which no other gym I have ever been to and asked have it. And second they lock you in contract and they are so dodgy that sometimes they put you in 18 months even if you ask 12 months. And if you were to cancel your membership you have to pay $200 upfront for cancellation even if it’s due to some injury or illness or else you have to put on hold and still pay weekly. And lastly the membership fee is insane $50 fortnight. When I signed up a month after I got a back injury from work and I was told by my doctor to not do any sort of excercise when I asked Fernwood to cancel my membership they refused and I had to pay and it’s been a year that I’m still paying membership fee without even going gym once.there plenty of other gym that have female sections with no lock-ins and no cancellation fee and this insane membership fee.
Seven weeks after having my baby, I joined Frenwood Cranbourne, started with a generic membership with access to basic fitness classes. I was very happy with the classes conducted by Julie and there was an offer to trial the reformer Pilates for 4 weeks. Having never done Pilates before this, I found it transformational. The way Julie conducts the sessions is amazing and in a class of 12, she ensures personal attention and provides encouragement to every participant. In these three months since joining the club, I find I am sync with my body, feel more positive and I am more flexible and in much better shape than I was before my pregnancy. Thank you Frenwood Cranbourne and thanks Julie, I wish to continue and be associated with the club for the entire lifetime.
*AVOID.* AVOID. Sustained an injury at the gym which has affected my ability to participate and use their facilities. Advised them and requested a good will cancellation of my membership..denied. upon 6months payment the manger stated I needed to cancel my membership in writing and pay a further 4 weeks. Even though I had not had use of their facilities. Manger was rude and arrogant. Even though I put a bank block to prevent them taking money out of my account they kept trying with different serial numbers to continue to abuse my funds. This manger is a poor professional in my opinion. Not a person who places value on doing the right thing. Seems to be a very common complaint in the reviews.
I have been with Fernwood for a while now and I will not consider joining any other gym. The staff are always friendly and say hello and goodbye. If you ever need help they’re happy to help out. I hadn’t been in the gym for over a month due to travel then getting sick and they checked in on me to make sure I was okay which was really nice. The gym itself is clean and well maintained but I wish there was a bit more variety in machines. Overall, this gym has definitely been my favourite. And all the girls who go here aren’t judgy. We’re all here for ourselves and no one cares what you’re doing as long as you’re courteous to those around you.
More than just a gym! I went in for my first initial body scan, expecting to find out my weight and be told the usual "eat less and move more", but I got so much more out of it then I would have ever thought. The wonderful Anna is an absolute asset to the team at Fernwood Cranbourne! She has so much knowledge on women's health and provided me with information that has helped me understand my body. She has such a kind and caring approach and genuinely wants to help people achieve their goals, I would recommend her to absolutely anyone. My experience at Fernwood has been fantastic from the start, great environment and amazing staff!
I had been looking for a reformer pilates class to join near me for ages so I was thrilled when Fernwood opened up and offered the class. I have honestly never enjoyed exercising as much as I do now. The energy, laughter and motivation that Julie brings to each and every class is unlike anything I have experienced before. Classes are always different, and with the multiple options for each activity, reformer pilates really is an option for all ages and fitness types. I am consistent, stronger, motivated and more confident than I have been in a very long time, and I have no doubt that pilates has played a huge part in that
So I fall into the category where people pay for membership and then never come back. Joined and left so many gyms….!!!! Fernwood Cranbourne is the only Gym where I am able to sustain and surprisingly doing all my classes. Gym itself is a vibe. Super Awesome staff, lovely people around you and just so positive. Icing on the cake, they got day care for your little ones. This place is so awesome for your mental health, give it a go and you will not regret it!!! Not your average gym, here people are smashing their goals. Thank you guys!!!
I started FIIT30 a couple of months ago. At first, I thought it was daunting. I was also hesitant because I wasn’t quite fit yet, but the personal trainers (Celeste, Karina, Sally, Nicole) are very encouraging. They make you work very hard in a fun and inspiring way! I am amazed by my progress, I can definitely see and feel the difference as I attend the classes regularly. I am now stronger, healthier and a lot happier. I found a sustainable fitness routine that is efficient and effective for someone who is working full time like me.
The Fernwood club is excellent. Reformer I love so much as there is someone always helping me through everything I do and the stretching has been the biggest help for me at my age (67). Reformer Pilates has helped me to improve my flexibility, health and everything so much. Before joining the gym I had hurt my should and had to take 3 months off. I went to an osteo and a physio and then Reformer which has improved it 1000%. My advice to anyone my age is to give it a go and in time your health and strength will improve so much to."
Reformer Pilates have been a great way for me to enjoy exercise during my pregnancy. Julie takes the time to make sure I feel included in each class while always making sure there is an alternative movement or sequence for me to do to avoid injury or discomfort. Even on those days when I feel like I don’t have the energy for a class Julie has a very uplifting and encouraging style of teaching. I couldn’t recommend her classes highly enough for anyone wanting to give Reformer Pilates a try while being pregnant.
Never attended the club even once ,everytime I would look through their app to book for a session it was fully booked .Recieved harassment over unsuccessful payments due to wrong payment details entered into the system when I signed up . Not even a phone call was made to ask if I am okay but a million due to the unsuccessful payments .Not my fault . Anyway I cancelled my membership and will never recommend to anyone . Their only interest is money .Such a disappointment and wrong choice .I regret ♀️
Expensive & So slow to reply to my emails regarding cancellation- I have reached my contract 12month term and haven’t even attended the gym for the last 4 months due to pregnancy related issues and was continued to be direct debited . Was told a further months worth was need to be paid to finalise cancellation despite already reaching contract end and paying over $400 in unused membership already ! Better gyms out there that won’t scam/trap you when you try to leave! Not impressed, would not recommend!!!
We love it. My little one comes with me in the gym everyday. And from no experience to childcare till settle down nicely. Naziah and Jaden and also Ashley they are really the educators and carers full of patience and help my little one to overcome the hard stage. And after two weeks she's started to play with everyone. Now she's definitely the gym baby. I am so glad there's such a female only gym that allows me to focus on exercise. And strongly recommend reformer pilates here to all ladies.
I've been looking for a gym for a long time where I can do classes, and Fernwood Fitness in Cranbourne has definitely surprised me with the well trained and dedicated instructors. They are very professional, and they will help you in the classes to fix your postures or give you that extra push to keep going. They are very dedicated in what they do and you can see it. Thanks Karina for always pushing me to try new things and to go to the next level. You are amazing!
Amazing gym, very modern. Has a wow factor. Pilates classes are awesome love the different types of classes. Definitely a gym you feel comfortable being at with all the friendly staff. Had a body scan with Anna she was fantastic was able to determine a lot of things in which doctors have been struggling to do. Spent time giving me recourses to thoroughly educate myself instead of just giving me my scan results and saying she’ll see me in 12 weeks. She is fantastic.
I could not recommend this gym enough! The gym is very clean and equipment in perfect condition. The members and staff are so easy to get along with and very helpful and supportive. Previous experiences with gyms I was anxious to go at the thought of people judging me. I started at this gym in the back row of group fitness classes but now front and centre in the first row. If you struggle going to gym for that reason I highly recommend Fernwood Cranbourne.
I’ve been at Fernwood since March this year and I couldn’t be happier… since covid I was in a very dark place mentally and joining a gym was extremely scary for me. The staff at Fernwood were so supportive and amazing and I ended up loosing 10kg in 6 months with no cardio and no excessive diets! My pt Jess is beautiful and has become a big sister to me… you can legit go to anyone for anything here and they will support you 100%
Cranbourne Fernwood has an amazing friendly and welcoming vibe. You feel so comfortable, the minute you walk in the door. The staff are all very knowledgeable, especially Anna! I had my second Body Comp Scan with her and she talked me through the results and helped me to understand what I need to do moving forward with my exercise and nutrition. I have new goals to work towards and a better understanding of how to achieve them.
I’ve gotta say I have fallen head over heels for reformer pilates at Fernwood Cranbourne! Nothing else gets me up for 6am classes, it’s honestly the best stretch to start my day. Each class is always different so I never find myself getting bored, and the exercises can always be catered to fit any skill level. My first week doing pilates I was already seeing more tone and my posture and flexibility had improved too!
I’ve been a member of many gyms but this one is by far my favourite. The staff are all kind and amazing. There’s a variety of group classes so you get to try a range of workouts from Zumba and Pilates to FIIT30 and Les Mills Workouts. Given that it’s a women-only gym there’s also a sense of comfortability and it’s really nice to be in an environment where women support women. I highly recommend Fernwood Cranbourne!
The team at Fernwood Cranbourne is amazing.They did a wonderful job keeping everyone safe as restrictions lifted. The instructors are motivating and provide good feedback on form. Love their enthusiasm, and how they create a sense of community spirit. One of my favorite places to get a full body work out! Great standard of coaching and interaction from all the trainers as well as Owner Guneet Cheema❤️❤️
Joined a couple of weeks ago, everyone is so nice and down to earth, I don’t feel self-conscious at all. Met with Anna to do my body scan, she was absolutely wonderful! She was so encouraging & informative about my results, and what’s the best options for me. She is also a food coach, so gave some valuable & practical tips. Couldn’t ask for a better person to start my weight loss journey with!
The gym is very modern and clean and staff are friendly. The negative is the recent changes to crèche cancellation fees. They used to charge you the full service fee if you cancelled which is fair. Now they charge a cancellation fee of $10 plus the service fee which ultimately means they profit from cancellations. I feel this is unethical coming from a place that is supposed to empower women.
Thank you so much team at Fernwood Cranbourne for helping me to improved myself in getting fitter and stronger I still have a long way to go but thank you because now i have the strength and confidence to know I can and feel better about myself , all trainers are amazing and friendly and people in the reception goes an extra mile to help us all out the best way they can. Thank you so much .
Love it here it’s so much more than just a gym. My 6 month old has been such a handful at their day care and the girls there nurture her and take care of her so well they are amazing and I’m so thankful!!! All the gym staff have been lovely especially Chloe who signed me up and always greets me and smiles when I walk in. She makes it feel more like a community than just a gym.
I absolutely love coming to Fernwood Cranbourne. From the minute you walk in, you're greeted with a warm hello. I LOVE the variety of classes, love my instructors and all staff and love the great ladies I've met along the way! I can't recommend the Fernwood family highly enough. I'm here 5 days a week and it's brilliant for your mental health 10 STARS!!!
Ive been going since November last year and the staff have been really supportive - a lot of people are saying its expensive but it seems like a standard price to me considering the free sauna and unlimited regular classes! The trainers are kind, and they also have access to a health coach (anna) who is really helpful with meal plans and health advice!
Love this gym so much, I have a reformer Pilates membership, and I go roughly 4 times a week! I love how they have morning classes, so I can get up early, go to gym and even shower/get ready at the gym before work. As a bigger female, I feel so body confident in this gym, and the trainers are so supportive and always willing to help with modifications.
Great clean and modern gym facilities. I love that I can play Netflix on the cardio equipment, do a virtual class whenever I can't make it to a regular class, enjoy a nice sit in the sauna at the end of the week. Staff are so friendly! I am obsessed with the Reformer studio and all the group fitness classes. Staff are friendly! Highly recommended!!
I would probably caution you to go elsewhere if you’re planning on going in the morning or afternoon. When there is classes on anyone not doing a class is jammed into a tiny space and the classes use all the free weights and most of them just sit on the floor unused. At other times it’s good but because of this I can’t wait for my contract to end
Finally I have found a gym I feel comfortable in. When you walk through the doors the staff and other gym users are so friendly. The classes are great fun, the trainers are wonderful and all the facilities are clean and new. An added bonus is knowing my child is happy and looked after in the fernwood childcare while I go to the gym!
If you like to workout in a style than this is the gym you should be looking at. Situated at the 2nd level, the view is just amazing. You’ll be amazed how beautifully the floor is set, with all the latest equipment. The staff and trainers are awesome, always ready to give hands on help. Highly recommend checking this gym out.
Easily the best gym I've ever joined. State of the art facilities, friendly staff and helpful personal trainers. There are all sorts of programs for everyone running from early morning to after work. I like the flexibility of the classes. The gym is always clean, and tea and breakfast options are available too …
I am a new member to Fernwood Cranbourne! And I cannot fault the welcoming inclusive vibe I feel when I’m there. I am really enjoying the classes and the induction process was awesome! The equipment is so new and so clean and the staff super super helpful!! Hopefully the start of a long term gym relationship :)
Love this gym!! So inclusive and very at your own pace with so much support. HUGE shout out to their food couch Anna! I've never felt so understood around my weight, hormones and stress and to have resources and a tailored plan is a God send. So appreciative of Fernwood having this extensive service!
I had a nutritional consult with the lovely Anna. She was fantastic, so knowledgeable and attentive. She understood where I was coming from, listened and I genuinely felt like she wanted to help me. Cannot recommend enough, for ladies struggling with low energy and fatigue. Thanks Anna
They make it impossible to cancel membership. High fees to cancel and your made to pay or you will hear from there lawyer. Warning!!! Read contract before signing. They showed no compassion or understanding about why I couldn’t attend anymore. I would’ve given 0 starts if I was able to
The Reformer Pilates team at Fernwood Cranbourne are second to none. Each trainer brings their own unique style and genuine care for the progress of participants. The best parts of my week are spent with these ladies who encourage and inspire me to push myself further. Thank you Team!
Fernwood Cranbourne is the most welcoming gym I have ever been to. All the trainers are amazing and super knowledgeable. Great range of classes and equipment available to suit all types of workouts. Fernwood has really helped me stay consistent and reach my fitness goals …
I have been training with Personal Trainer Jess for the last few months and it has been amazing! Jess is super friendly, encouraging and motivating. An amazing trainer and councillor! Thank you, Jess for always encouraging me to push harder and lift heavier!
Could not ask for a more supportive, friendly, kind and caring bunch of ladies who encourage me to work harder to be the best I can. Facilities and equipment are always clean and in perfect working order. Absolutely love my time and experience with them!!
Dont fall in the trap, they bind you with lots of contracts and rip you off money. They can’t even honour 4 week notice period of cancellation. Unless you can read all fine T&Cs and understand them fully, you are better of going somewhere else.
Fernwood Cranbourne is my happy place. I love the beautiful facilities, the great variety of classes and the friendly, helpful staff. Everyone who goes is so friendly and supportive of each other and that makes it such a positive place to be.
Picked up my 9 month old from the childcare there after my class to be told she’d leaked through her nappy so was sitting in her urinated clothes as apparently they aren’t allowed to leave the room to change a baby’s nappy (which wasn’t a
Just want to give a shoutout to Anna I went to do my body scan thought I would be in and out in 10mins, 1 hour later I left with so much information regarding my health and fitness goals. Looking forward to seeing my next scan in 12 weeks
A nice and clean gym. However I'm waiting for my contract to end at the end of the year though and will be going else where. The class timetable is quite ridiculous, can never get into a good class even 1-2 days before on the app, except
Where do I start! I’ve been struggling with my weight from a while, tried many unnatural products and other gyms but nothing was working. Then a friend of mine referred me Fernwood and she mentioned that it’s female only..so that made me
Where do I begin, from the moment I walk into the gym I feel surrounded with care, support and non stop commitment of willingness from all staff and trainers to help and keep me motivated. When I started I was 82kgs and though how am I
Wonderful club with a positive vibe, a community of women dedicated to achieving health and wellness goals and a great manager! Highly recommend to everyone needing access to a safe space, top workout equipment and engaging classes.
Great gym! Has my first body scan, the session went better than expected! I enjoyed my review with Anna. We had a great chat about nutrition and what I needed to do to get started. Looking forward to my next scan with her :)
Cranbourne Fernwood is far better than the narre warren location. Everything is always clean each time we come and the atmosphere is far more comfortable. It is a larger space and the equipment is more modern and cleaner.
Such a great environment, very friendly staff and trainers. It's one of my most favourite places. I definitely recommend this gym to anyone who wants to reach their fitness goals in a very friendly environment.
Jess has been helping me with my personal training sessions for months .She is so friendly, caring and puts a lot of thought and effort into our sessions. I would highly recommend Jess to others .
Easily the best gym I’ve been to! The vibe is great, there is a good variety of weights and equipment and best of all, it’s always nice and clean and the weights are stacked away!
Always look forward to visiting Fernwood Gym. The staff are welcoming and supportive. Love the positive results in my fitness and health since I started attending this Gym
I got my second body scan at Cranbourne. It was really helpful and I got some great advice. She makes you feel comfortable and gives you honest feedback. Great stuff.
Met Anna today for body scan. She was amazing. Full of useful advice, tips and references. Her knowledge is very impressive. Highly recommend having a chat with her.
a beautiful gym! girls are very friendly and very supportive. anna the nutrition coach is a gun, i definitely recommend her if you want to reach your fitness goals!!
Fernwood Gym is so supportive and helpful to start my gym membership. Karina is an awesome PT and is helping me reach my goals. I enjoy all of her fitness class!
Such a welcoming environment with very friendly and helpful staff! The childcare team have been lovely to my two girls and made leaving them so much easier!
Vibes at Fernwood Cranbourne are top tier!! The facilities and machines are top of the range! (And not to mention the insane views all around the gym)!
Never thought a gym would be my happy place until I started here!! Love the new equipment, lovely staff and the atmosphere! Couldn’t recommend anymore!
Please makesure to read their sign up policies and fees. Never had any bad experiences with other gyms. This is place only for money …
Anna was fantastic, she gave me excellent tips during my food coaching session, excited to see what results I’ll get with her meal plan.
Anna did my body scan and provided so much information to help me on my journey, the staff at fernwood have been so helpful and amazing.
I've been a member for a year now, it's a great gym with top-notch, clean facilities. Very exclusive and accommodating to all.
Love the gym, it’s always clean and the staff are very welcoming. Would highly recommend! Great trainers and great classes
Extremely informative and kind staff. I’m excited for my journey with fernwood and I feel like I’m well supported :)
Very friendly.. I have never felt this interested in going to any other gym.. and makes me want to go consistently
Facilities in the gym is everything you need, plus an infrared sauna. Everything is very clean!
love the gym, love the classes would definitely give it 5 stars if it also had wifi
Very nice atmosphere gym , the trainer's there and the people are really lovely .
Great range of classes that push you over the limit and you feel amazing after.
Clean facility, great staff, up to date equipment …
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