I visited this store on Sunday 9 Feb approximately 1.30 pm. I was very disappointed with the customer service. My daughter, who is 16 was with me and I was trying to purchase a carton of ciders. The male check out operator asked said "how old is she" pointing to my daughter, I said 16. He said does she have ID. NO she didn't have ID on her, shes 16. He wouldn't sell the carton of ciders to me because my 16 yo daughter didn't have ID. I didn't say she was 18, as then I could understand why he would want to see her ID. What difference does it make if he sees her 16 yo ID or not. She cant purchase alcohol, she is underage. This just doesn't make any sense to me. I have been into other stores with my 14yo and 9 yo and have never been asked for their ID, so what difference does it make. First Choice will now be my Last Choice

My mother visited to buy a few bottles of liqueurs. When the staff packed the order, and I’m sure it was an accident, they cracked one of the bottles, so it ended up all through the box and car on the drive home. She returned to discuss a possible refund and described to me that she felt she was treated like a criminal and was quite upset by the interaction. I would suggest the manager reviews the complaints procedure, because if that’s the implementation, it’s entirely unacceptable. Needless to say, she will not be returning.

Accompanied a friend as opposed to sitting in a stifling hot car, and I was asked for ID eventhough I wasnt buying anything. I didnt have my ID so they wouldn't serve my friend eventhough she had her ID and it was her purchase! Rediculous rule, never encountered that before but will never be going back.

Would not sell me alcohol because I had my 17 year old daughter with me in the store. When raising the issue with the manager he still refused to sell to me. Oh well went next door to the BWS and bought my drinks. Think it ended being cheaper anyway so a win for me!

Slightly smaller store than others but never too busy that's the best thing. Only problem is accessible from out - bound traffic from the city only otherwise you need to do a u-turn, never a problem for me though as I stop on my way home from work as required.

Super disappointing the older blonde lady at the counter wouldn't accept my digital and gave me a half assed excuse as to why "they just don't" I felt super embarrassed there is not one sign in there store that states this I looked to make sure :/

A relatively recent revamp but not much has changed inside. It's cavernous and hardly ever a soul in there. I only go in to buy craft beer and the small selection they do have is not refrigerated and close to if not past its best before

Good, but does lack a little range to its biggest competitor.... Renewing comment.... Same as before, need to go to Dans to get special bottles or bigger sizes... Pitty....first choice is closer.....

After trying to get St. Agnes brandy at 3 previous stores I called into First Choice Liquor, they had exactly what I wanted. Clean store, well set out and served by a very nice young man.

Very friendly and helpful staff. The layout is great and different types of drinks are easy to find. I always forget that you can scan your flybuys card but they always remember!

Have used other locations, now this is our closest. Always well priced, good range and staff. Buy online, click and collect at the right time great flybuys bonus points.

Wine bundles are what separate First Choice from Dan Murphy's and they don't disappoint. Only problem is it's location can make it hard to get back on to the road.

Great service. Waited over 20 years to finally get a carton of Desperados beer. Staff had kept it aside for a week for me. Hope to return another day for more.

Great specials and brands you don’t see at Dan’s. I like Dan’s too, but First Choice is my favourite. They have a rebate available through CashRewards too. M

The selection of wines is fair, but not as fully stocked as some other places I've visited. The beer selection is great. Friendly service and fair prices.

Easy to get in and park. Lots of stock and great pricing. Staff were busy with stocking but I was served within a minute of arriving at the counter.

Nice big wide aisles, well labelled and lit to make your drink selection easier. Helpful smiling staff if you can't find what you're looking for.

Was rejected service 5 minutes before the store closed, was pressured for time, but 8pm means that's when you close your doors, not before.

Friendly staff, and regular specials. I dislike having the spirits under lock and key. It round be nice to be able to explore the bottles.

Great store, great bargains, great friendly staff. Nothing more to be said other than keep up the great service. up! ✔✔✔ …

very friendly staff and really good prices. the staff are always happy and aren't annoyed when you walk in just before closing time.

Very convenient liquor store. Good carpark spaces right infront of the store. Offers specials to a good variety of beers and wines

Wasnt allowed to buy anything cause i had my 17yr old son with me, even though we were there to buy for his 18th birthday party

Bright well laid out store, helpful staff good parking disability parking online ordering click and collect overall very good.

Good shop for cheap grog much like Dan Murphys except the decore is not near as good. The staff are cheerful and helpful.

Huge stock of wines, spirits & beer. Staff are on the ball and very willing to help. One of the best, thanks team.

Decent alternative to Dan's. Good selection. Some good prices. Somewhat excessive security can cause delays.

Very friendly and knowledgeable staff who know what customer service is. Always a pleasure to shop there.

Very friendly team member, clean & neat store, easy parking out the front, trollies handy to access

Pretty good one lot of collections of wine has reasonable price and lot of variety types are there

Quick, easy and cheap. Nice open spacious store and major variety of quality relaxing products.

Really nice staff and clean and open environment to find everything including coke and chips

Friendly and helpful staff and, a good range of everything for your next big or small party

Convenient location, easy to navigate store and was pleasantly surprised with some pricing

Always a pleasure shopping here. Friendly helpful and always a good affordable price. Joe

Great service. Louis very hepful and did price check to ensure lowest price. Well done!

Friendly service, polite staff always eager to help you make the best choice for you.

Large store with a great selection of beer, wine and spirits, along with top service

Decent range that can compete with Dan's. Usually has some good specials and deals.

Very good range and excellent specials. For when you feel like something different.

Friendly staff always willing to help me find something Great local store …

Large variety of all types of drinks and a big selection of overseas alcohol.

Product verity was limited and the cost of items have never been this high.

Great place with free tastings on griday 4-7. Friendly staff. Great prices

Great choice and friendly staff I have been going back for some time now.

Great range, large store with easy access. Usually has good specials

Great prices and good range of drinks. Friendly staff good service.

Awesome customer service!! Excellent knowledge on their products !

As always staff nice just needed a 6 pack so hasn't in there long

Good deals at times and a perfect end to my weekly food shop :)

Staff are very friendly and always go out of their way to help.

Nice selection of beers and normally a 6 pack on sale for $10!

Very helpful friendly staff, always have what I want in stock

The guy at the Counter didn't seem like he wanted to be there

Poor selection of beers, half the beer was shelves were empty

Large variety of wines, beers and spirits with helpful staff

Almost out of dates special in the back coolroom, everytime.

Product I required was easy to find and staff very helpful.

Great Range of product and helpful service when required.

Great atmosphere, good product knowledge, friendly staff.

The staff went to great lengths to find what I was after.

Big range of Gin's and well set out . Good service …

Great selection, usually specials on. Good stock levels.

Usually has a great beer selection - foreign & domestic.

Love discount beer. The staff are always happy to chat.

Nice clean and equally price store with friendly staff

Good customer service, professional and friendly staff

Not the largest shop, gets the job done though …

Great extensive range of wine and beer, its huge!

Great choice and very helpful and friendly staff.

Well laid out, friendly staff, plenty of choices.

Always has everything you need for all occasions.

Did a click and collect, hassle free experience.

Close to home and relatively cheap. Large range.

Staff are awesome and always up for my antics

Easy in and out in no time, friendly service

Always plenty of car parks. Spacious store.

Great prices . Good specials and nice staff

Great service. Very helpful friendly staff!

Great service always happy to price match.

Friendly manager and staff. Always helpful

So many choices, and service with a smile

Great beer specials, wine selection broad

Great range of alcohol and helpful staff

Good service, great selection and price

Good range, well laid out, good service

Great wine range and always price match

Great! Quick and easy - well laid-out.

Friendly, huge selection, good prices

Good selection of single malt whiskey

Found what we wanted and good prices.

Always spot on and good prices too..

Amazing selection, and helpful staff

Always a good variety and good staff

Don't always stock what we're after

They will price match good range.

Prices and range very competitive

Good service Good prices.Allgood

Very friendly staff...goid price

Large areas and great promotions