I went there 2 times and will never go back again. Service was slow, it took me over an hour just to cash a check. Manager was rude and it seemed like everyone in there had attitude. I don't recommend anyone going in there for any service unless you want to spend your whole day there with people who have attitude...

Okay Dear old customers and new ones let's forget the reviews from the other bank and let's start fresh with First Citizens Bank Perhaps we can start with a welcome to our neighborhood and Yes we do see the same faces behind the counters

Was in a situation where I really needed quarters in a hurry. I brought $40 in cash and they weren't willing to exchange it because I didn't have an account with them. Not a pleasant experience and doesn't make me feel like opening an

Wouldn’t Recommend this bank to anyone, even if I hated them. They will drop the ball with your money and not accommodate for their BIG mishap. Please go to Chase. …

That's a reason why they have 3 stars!! Worse bank ever !!!there policy dosen't make any sense!! Not here in LA

Banking here even before it became One West. Always experienced courteous, efficient service.

I agree with the other reviewers. Tellers have an attitude, don't smile and abrupt.

Always fast service with little or no wait. Very friendly tellers.

Easy to work with, no long waits,and enjoy working with Lupe !

Friendly and attentive. Rarely busy.