The two problems I have with First Ireland is the waiting time to get through to an agent and the uncertainty of what kind of agent I do get. There are some that genuinely couldn't give a damn and seem fed up to be helping you and then other times I get the most amazing/ helpful agents on the phone. My last renewal I was quoted 1450 and when I rang one man said that was because I was in a collision six months prior and had a case open. I explained that me and the other driver of the vehicle agreed to pay our own damages as damage to my car was very little . My cars a bit of a Bangor so a little dent wasn't the end of the world to me. Anyways, the agent told me my renewal was so high because the case is still open and I said well can you close it, I have the text messages saying we agree to pay our own damages. He told me there was nothing he could do and that I have to pay my renewal by tomorrow.I asked to speak to a manager he said you can but he'll tell you the same thing, I said can you ring my insurer to close the claim he said I can but there's nothing they could do anyway. I mean this guys attitude was so rude I actually start getting upset. I hung up and I rang back only to get put through to another agent, who was WONDERFUL from the very start. I told him my story just as I did the other agent and finally I felt like I was being listened to. He said he thinks it was a small problem that he could fix with my main insurer. Around 5 minutes on hold, he picks up and said that's sorted for you now and my new renewal was 850. I wish I remembered his first name but his second name was O Flood. He was so kind and understanding and honestly he's the only reason I stayed with First Ireland. Because now I know his email and I will only deal with him from now on if I can lol. Sorry for the long winded essay I just hope someone in First Ireland might see this and tell some of there agents that kindness goes a long way and that for some of their costumers 600 is a LOT of money especially to be wasted on an inaccurate renewal. When your dealing with them ask for O Flood. Hopefully there's only one. :)

Я был в First Ireland более 15 лет назад, и они были великолепны, однако на этот раз у меня был плохой опыт. Во-первых, у меня есть 8-летний бонус за отсутствие претензий (потерял предыдущие 5 лет, поскольку я был за границей в течение 2 лет), у меня также есть 0 штрафных баллов. Страховка Audi A5 2005 года выпуска составляла 850 евро, я заплатил ее вперед за год и отправил документы по электронной почте. Мне сказали, что мой сертификат будет отправлен по почте. Две недели спустя я позвонил в офис, и мне сказали, что я не отправил свои документы и мой полис должен быть аннулирован, поэтому я сообщил им время и дату моего электронного письма, а затем мне сказали, что они его нашли, но я не получил никаких извинений. После нескольких недель страховки мне пришлось сменить адрес, и мне сказали, что я должен заплатить еще 95 евро. Затем, на следующей неделе, я отменил полис, так как мне нужен был фургон для работы, и мне сказали отправить страховой сертификат. Я пришел лично в пятницу, сдал свои документы и позвонил им в следующую среду, чтобы мне сказали, что я все еще застрахован, поскольку я не заплатил сбор за аннулирование, хотя мне причитались деньги. Мне сказали, что я должен был оплатить аннулирование раньше Мне сказали бы, сколько я должен вернуть. Несмотря на то, что у меня не было сертификата, и я пришел аннулировать полис. Поэтому мне пришлось заплатить за дополнительную страховку на 4 дня. Ужасный опыт, и я никогда не вернусь и не порекомендую больше своим друзьям, как это было в прошлом.

Got a quote online, next day I got call from James, went through the details again, and he assured me he could do better, I advised him truthfully of the best quote I had go from another company. He said the best quote he had was from my current insurer, but he couldn't quote me that price as it was from my current insurer, to which I am confused. Anyway he was going to ring me back as he said there was another company he wanted to check with and was sure they would better the best quote I already had. No Call Back....... I did get an email though for €140 more than the best quote I had, and €46 more than their own online quotation. Tried ringing James back, spoke to a female colleague of James that assured me James would call me back..... No call back. Rang again about 2 hours later and spoke to Brian, again promised that James next call would be to call me back.... 3 days later and still no call back. I'm sure the management are very proud of their staff. Won't be getting my business this year or any other year for that matter.

Got a quote for renewal I was happy to pay. Paid online. Checked over the proposal form and noticed additional driver listed as spouse instead of parent (this information was completed by the company not me) , a clear typo. Asked for amends and was told there was an additional 482 euro to pay. (on top of 1462.67 already paid) Checked the market rate, the original quote was inline with market rate. Explained to sales member this was unsatisfactory I wasn’t paying 482 over the rate. “There was nothing they could do for me” I had no choice but to not accept the renewal. Despite an email saying the policy would not be in place until they received a signed proposal they said I had to “cancel” the policy. They then refunded my payment MINUS their fee of 60 euro. Really bad customer service. Please exercise caution if choosing this broker.

Worst people and company I've ever seen, staff and customer service is awful no words to say.. Before I got insurance with them I called them 4 times (4 times - 4 agents - 4 different prices) for insurance, I gave exactly same details. Once I got offer to get a policy for €6700 and (5 minutes) later I called again, I gave exactly same details and I got €2800 offer, is this a joke? So I asked that agent how to understand that? One of your agents asked €6700 5 minutes ago and now you asking €4000 less, and between another two calls was €100-200 differences, so I can say it's a lotto :)I spoke with them today and I decide to cancel my policy after 6 months and I asked them is this legal what are you doing with prices and agent was not able to answer me that

so was insured through these cowboys (or thought i was) for three months where first Ireland where taking money from my account some time costing me overdraught fees so they agreed to refund me after 4 weeks and over 350 minutes of wait time, they have told me I wont get the money back only my deposit so even though i was not insured with them they took it upon themselves to take my payment monthly and are refusing to refund it. I cannot stress enough to any would be customer to STAY AWAY FROM THESE FRAUDS terrible service unfriendly and unhelpfull staff and nobody wants to do anything for you. i only awarded them one star because it was the lowest i could give shocking behaviour from a company in a time of financial strain shame on them

I agree with all the reviews, I made a mid term adjustment in June and at that time spent a number of days trying to get through. I moved on from this as life is too short I now am forced to leave a review in the hope Im contacted as I have spent the last two weeks yes two weeks trying to contact them for my Documents as they did not arrive in the post. In excess of 30 minutes at a time waiting for an anwser and the calls drop. I requested a callback still no response. Emails are an absolute waste of your time. But ill get the fine from the Gardai and Points for non display of my Disc even after paying them more money for the change. I have two policies with them and I am considering a change but to whom as they are all the same.

When I began motor insurance using this company many years ago they were very good and had some very helpful staff. However in the past few years - actually since the covid lockdowns - they have become a totally abmissmal shower! Their office is closed to public without an appointment (which is next to impossible to get). Their phonelines are absolutely dreadful and rarely answered within any acceptable time (often you could wait 20mins or more). Many of the staff there now are abrupt and even rude and well below an acceptable level of capability - I get the impression that many of them dont really care about the job they do. In general, their customer care is atrocious. Stay away from them is my advice!

Dreadful. You get answered quickly if you are lucky to be a new customer looking for quotes but left holding All day if you are presently a customer and trying to renew your policy and need to talk to someone before you do so. When I left a message last week on an answering machine nobody rang me. Rang again today and I told them I was going to go elsewhere if they transferred me to a number where I would be holding on again forever. I chose the option for new customers. A real person answered me but could only take a message for the Renewal Team to ring me. We are with them years. Terrible treatment of long standing customers.

Not helpfully atal Spoke to luke ,paid my fee he had promised me that he would send my disk out and still no disk ,7 working days later! Risking penalty points on license without disk as the vehicle has to be in use everyday When I call they have me on hold then tell me that I'll get a call back shortly That's what's happened several times very very frustrating as my father who's 73 im doing this for I'd be gutted for him to get penalty points on his license due to this insurance company Wouldn't recommend this place Takes ur money an not help a 73 year old customer out is volatile

I have been with this Company for most of my life and sadly they now are an absolute disaster to deal with in recent years. I changed my car yesterday and was sitting in the garage on the phone trying to make contact with First Ireland. After holding for 45 minutes with nobody to talk to I phoned the Insurance Company directly who in turn E Mailed FI to contact me. They did almost straight away and the person I was speaking to was quite rude when I tried to vent my anger. I for one would not recommend this Company mainly because of their lack of Customer Service.

Abosolute disgrace and joke of a company!!! Only impart way through the year already I would cancel. I have a driving instructor policy and all I want to do is take a car off the policy.they have asked me to send in the cert for the car in question which I have. Just been on the phone half an hour a guy answered,took my details and said he would put me through to the sept that amends policies,after over half an hour waiting my call disconnected,I rang straight back only to be told they are closed for lunch. Won’t go back next year!!

I had a good experience today with Rebecca on online chat. After holding on the phone for nearly 20 mins and getting repeated messages, I decided to give the online chat a go. I was sorted within about 10 minutes. The only thing that I didn't like was when I was initially waiting for a response on the online chat, it asked me if I wanted to play a game. This is really annoying - if you want to do business, you just want to get it done and not be playing a game to make it feel like you are not waiting as long.

Being with First Ireland for years and they have being very good with quotes. I rang to get house insurance on hold for 45 mins and was told I would get a call back , I never did . Rang to change over my car insurance over to a new car, on hold for 55mins andw was told twice on the same call they would put me through, as they be closing in 13 mins ,I explained I was on hold for 55mins.End result they hung up and I had no insurance over the weekend on my new car .. extremely Poor service .

I first used First Ireland many years ago and found them very good. They have contacted me every year, whether I chose to go with them or not, to see if they could help me to get a better deal on my car insurance. This year they saved me quite a bit of money and their service has been second-to-none. I cannot fault anything about them and they could teach some of the insurance companies a great deal about customer service and support. I cannot recommend First Ireland highly enough.

Had to Cancel my policy with them. Horrible to deal with. Be ready to wait over 45 mins every phone call or wait an hour and get hung up on. Also if you want to be without your NCB definitely go with these as they won’t send it to you and it’s impossible to get through to them by phone or get a reply via email. Serious improvement needed. Not to mention they still owe me 3 months worth of insurance which I paid also. Stay away there’s many better brokers.

My whole family now have their car insurance (including classic car insurance) through First Ireland. They have always proved to be the most competitive. I have recently changed to them regarding my house insurance and once again, in this area, they have proved to be extremely competitive. I will have another policy due for renewal in a few months and I am sure that they will probably have that business as well. Staff always very friendly and efficient.

This insurance is unbelievable. I’ve got policy open paid deposit of €230 and I’ve cancelled the policy the second day in the morning. because I’ve got anther quote wich was alot cheaper And they didn’t refund my money back. Hold on my money jast had the police open for 24hrs. And after 4 weeks they told me that they don’t own me ney money back can you believe that unbelievable verry bad insurance company they actually robbed me tuck my money

On hold for 52 MIN and counting before my phone ran out of credit. Don't go with this company unless you have plenty of money & time to burn Edit: Poor service for existing customers (once they have your money). Rang Sales and got an answer within 5 minutes. However, she "couldn't help” me make a change of vehicle. She attempted to put me "back in the queue" and the call immediately disconnected... back to square one and out of phone credit

Rude and absolutely disgusting, dismissive attitude. Wouldn't give you business ever again after 5years I am done. Waited 4 days for a call back "because we're having issues" and when I called back, on the fourth time, I was left waiting 30min on hold to be cut off at 5pm. When I called again Monday am I was then told " That's your own fault calling so late on a Friday" So with pleasure I gave my business to another company.

Been a memeber for over 10 years. Ringing all week to get my wife added to my insurance. On hold for an hour and 36 minutes yesterday to finally be answered by a guy in a call back team who knew nothing about insurance and only took my details so someone could call me back. "they'll probably ring you by Friday" is what I got. Absolutely disgraceful. Don't care how busy they are, look after your customers!!!!!!!

I have to agree with other reviews. Their customer service is atrocious. I have been waiting to speak to an agent for 1hr 55min just as I am typing this review... Yesterday I rang around 12:30pm, waited to speak to someone for 30min and was hung up on, as they close for lunch 1-2pm. Now afraid this will happen again today as it is getting close to 1pm again. I am not going to renew with them, that's for sure.

I'd highly recommend anybody to give them a ring come renewal time as they were able to get me very competitive prices more than once. You might say this is what an insurance broker should do anyway, but they do stand out also for their excellent customer service. Could not be happier with their service and prices, everybody I have been dealing with so far has kept the standards up. Highly recommended!

I came to Ireland in 2019 and they were the only company I could find that helped me with insurance. Ever since, I have renewed yearly and received timely reminders and communication. I again renewed my policy today and was assisted by Dean. He made me feel like his priority and delt with me patiently. Concluding business on our half hour call, I am again very happy with their service!

Absolutely awful to deal with. Tried using online to pay home insurance put in ref no. and brought up no information so thought site mustn't be working properly. Rang and holding for along time and eventually you get a message if you wish to leave name and number someone will ring back. Someone did ring back, happy days and then proceeded to put me back in the hold queue. Never again

I was on hold first time for about an hour and couldn't get through, i understand busy times. Next day i called again and spoke to an agent called Nadia, she helped me sorting out my insurance isse ( which was caused not hy first Ireland, but by a retailers i bought a car with) she also sent me an email and confirmation same moment and was very nice to talk to as well. Thank you

I rang up today looking for a quote. The phone was answered almost immediately. A lovely girl put me through to car quotes. I then spoke to Jodie who was very professional and thorough and went through everything with me. Unfortunately this time they were not able to match the quote I had but based on my experience with Jodie I will ring again for my house insurance.

I need to cancel my husbands van insurance but before they will tell me what refund he is due they NEED 59.85€ To process it now after they take what want from it He could possibly be due ?? Yea maybe nothing hungry or what can’t believe they can’t look at what is left in time on policy and advise yea but give us that 59.85€ first don’t touch them.

Been a member for 3 years. Writing a review today to express my frustration when reaching to the customer service. Have to wait for almost an hour **EVERY TIME** calling for something for help. No matter when. I honestly think there only one person answering customer queries, or is there? I will definitely change to a different broker next year for sure.

I would really recommend First Ireland. Firstly because they gave the best price for a Learner driver insurance, secondly they were fast, all sorted out within a week, which means from the payment to get my insurance disk took less than 5 working days. I am more than happy with their services and I am 100% sure that I’ll renew my car insurance with them!

Started process of getting insurance in January after a month of sending in documents resending going to them and putting documents in their hands and and payed them in full, still looked for same documents again, I had to give up and go else where. It then took another month to get refund, plus hours on hold ,Nightmare to deal with....

2nd year with them and all I can say is it will be the last year. 6 weeks driving around with no insurance disc. Very bad company. Imagine if it's this hard to get documents of them what would making a claim be like? I could NOT recommend this insurance company to anyone. Customer Service need to take a course in customer services.

вообще смешно!!!! потратил 40 евро на телефонный кредит за звонок этому брокеру, но безуспешно ...... просто продолжайте говорить вам каждый раз ждать по телефону более часа !!!! и заставил меня водить машину без страховки и подверг меня высокому риску, потому что в эти дни я больше не вернусь в эту компанию, тратящую время !!!!!

Danielle who dealt with my simple request was pleasant and professional. However the whole transaction took 44 minutes of interminable waiting. This occured before the call was answered (30 minutes) and afterwards when Danielle put me on hold twice. First Ireland need to radically improve their client contact telephone service.

I had a call back from Niamh at First Ireland regarding a query on my car policy. All my questions were answered in a really helpful manner and nothing was too much trouble. Yes, I did have to hold for 20 minutes initially but the quick call back and the manner in which I was dealt with warrants the 5 stars. Thanks Niamh.

While the company trying to get more sales deals, you really should think about how to retain your current customers, are they not important? why they have to wait for over one hour every time they call? Have your STAFF on the AFTER SALES-CUSTOMER SUPPORT team PLS!! OTHERWISE you will lost all of your existed customers!

extremely worst customer service i've ever met !!! waited for more than an hour for many times but keep asking to wait till line cut off automatically as too long waiting i guess ..... very very dissapointed with this company and would NOT do deal again !!!! stay away and please sending me any email again !!!!!!!

This Company is a complete Joke ! Trying to set up insurance via them has taken dealing with a million different agents & emails back & forth so many i lost count ! Trying to contact someone is a nightmare & when been told they will call you in the morning , never happens ...save yourselves the nightmare Folks !

Disgraceful phone service asked for two call backs in the last two weeks and still have not received one. Was on hold for 52 minutes and was disconnected by their staff. Rang again and was on hold for a further 50 mins and had to hang up out of frustration. I have now changed insurance and will not be returning.

If i could give 0 stars i would. Admitted they messed up my insurance policy after a year and 3 months had to cancel and go somewhere else and lost 3 months no claims. Customer service is absolutely terrible. One of the most unprofessional companies i have ever dealt with save your money and go somewhere else.

they don't reply emails, you call and have to wait several minutes and while waiting, you hear "they are expecting a high volume of calls", but you have it any day you call, any time. they mess up with many things, by phone or email, you provide an information and they update the database with something wrong.

Great service, the service provider, Dean, I think was dealing with me. He got me a great deal. I was just looking to renew and was at work and couldn't spend long on the phone so wasn't being diligent on price. Dean looked something up on my policy and found me a much better deal which I greatly appreciated.

Great people to deal with, responsive to phone calls, extremely helpful and seem like a one stop shop for all motor insurances. Got me a great renewal quote. Super friendly staff. Got a direct line to call if I ever need anything. A far cry from my previous insurers (liberty) 40+mins to even answer the phone.

I got the best Quote from Adam. Thank you very much! Just a tip for the L drivers that give bad ratings. Please keep in mind that there are MARKET FACTORS INSURANCE IS A SERVICE AND A BUSINESS IT IS NOT A CHARITY DO NOT EXPECT CHARITY SERVICE. These guys will give you the best offer on the market!

First Ireland were competitive with quotes when I was starting out as a young driver and I have been with them for many years as they continue to be cheap. Trying to get in contact with First Ireland by phone is painful however. Regularly left waiting over half an hour just to speak with someone.

Только что приобрел автомобильный полис в компании First Ireland. Я имел дело с Адамом... Я должен сказать, что передо мной стояла задача получить расценку на страховку, поскольку я водил служебные машины в течение 20 лет... Сначала на помощь пришла Ирландия... Пока обслуживание 5 звезд...

This is my second year with First time Ireland I’m very happy on the service they give to me. I ring today for the renewal of insurance and it took me just 22 minutes to sorted my insurance. The lady on the phone was very polite and professional and knowing how to deal with the costumer.

Just renewed my car insurance with first Ireland , I would highly recommend dealing with a very polite and professional representative named Erin, easy stress free transaction, i will now be using first Ireland for other personal business due too Erin,s excellent customer service 5⭐s

Worst car insurance ever waiting on hold everyday for 1hour 30 mins but then disconnects I do not recommend this company at all to anyone. This company caused me a lot of stress and they still haven’t sent me a cancellation letter for my new insurance. Worse company I worked with!!!

Helped me insure my classic car when no other insurer seemed interested in helping me as I'm 26. So professional, helpful and friendly, highly recommend. Received an affordable quote which I proceeded with and would consider first ireland for insurance of my daily car come renewal.

Honestly who’s in charge of running this insurance company ? On hold for 1 hour and 5 mins to be hung up on multiple times? Like it’s actually a disgrace that they can Just hang up on people as if we have nothing better to be doing then on hold for hours ? SORT THIS OUT ASAP

I have been with First Ireland a number of years now and had a query about my insurance. A member of the team 'Luke' was extremely helpful, pleasant and very professional in dealing with my query and was dealt with in a timely manner and I was satisfied with the outcome.

If you ask for a quote, they will send you texts and emails with no unsubscribe links for months. Really bad practice. We've asked them to stop, but they don't. Happy to remove this review when they allow potential customers easily unsubscribe from future communication.

I was dealing with a nice girl called Danielle I wasn't quite sure what policy to take, and she explained the differences. I find dealing with insurance so confusing. after chatting to Danielle, I went ahead with the Policy. She was very Pleasent to deal with

Helpful staff and although they were unable to get me a quotation for my ‘classic Japanese car’ they were able to point me in the right direction to obtaining a quotation. Will be back for a quote again when my ‘daily driver’ is up for renewal

Я пишу от имени моего партнера, который был клиентом First Ireland в течение 30 лет. Как получатель платежа я чувствую, что имею право на пересмотр. Мы продлили нашу страховку в середине ноября, и я внес залог. Я согласился. деньги нужно … Ещё

Дал мне совершенно другую цитату, когда я рассказал им об аварии, в которой я участвовал, мою машину остановили на светофоре и кто-то въехал ко мне сзади, очевидно, она была полностью виновата, и я потребовал от ее страховки возмещения … Ещё

I can't say anything bad about them, I got a quote online they rang me. The next day with the best price I've gotten in years half of my renewal with the previous company, with the same cover and slightly more. I'm one very happy customer ☺

Impossible company to contact with, despite being a customer, last two calls were a 45 minute wait, to then get through to extremely rude staff member. Email addresses they provided in their own customer care emails are non deliverable.

Always very helpful, phone lines are too slow but the online chat is great and you can get everything done there. Website very easy to use for making payments. I price compare every year but First Ireland always find me the best policy.

Я второй год получаю страховку в компании First Ирландия, и я не могу винить их, замечательные сотрудники впервые получили у них страховку водителя в прошлом году, и они предложили мне потрясающее предложение по сравнению со всеми … Ещё

I've never had any issue with First Ireland and I've been with them years, had a lovely renewal experience today with Niamh Bracken, 10/10 for customer service, she made the whole thing so easy, if only all brokers were this nice.

Они не отвечают на телефонные звонки. Вы можете ждать более часа, пока на телефон ответит человек в любое время дня, когда вы ему звоните. Вы должны слушать их рекламную магнитофон не менее часа. Ужасное обслуживание клиентов.

No answer on the phone, after a number of calls and different numbers, eventually got through to a nice chap who even though it wasn't his section gave me another number to contact the windscreen company. No contact since.

Got my car insurance through First Ireland. My current renewal was very expensive, but I persevered and obtained a more satisfactory price for 2022/2023. Cheaper with FBD after I paid for my current new underwriter-Aviva

I called up requesting documents and spoke with a Luke, he was very helpful and quick in dealing with my request, would highly recommend and will definitely call back for a quote when my renewal comes around next year!!

I have renewed my car insurance recently with Danielle and couldn't have dealt with anyone nicer. She was so pleasant and very informative and couldn't have helped anymore than she did. Fantastic customers service.

I got a non standard policy sorted from them and I was very happy with the price. Way cheaper than anything I had gotten on my own steam. Very punctual and it was all done over the phone and covered instantly.

Worst service I've ever experienced.Gave me a quote which I paid and then 2 weeks later ...turn around and and say they want a extra 800 euro. They haven't a clue what there doing.WORST BROKER IN EXISTENCE!

I could not even give this company 1 starabsolutely dreadful service. Was contacting them re windscreen damage from Friday 2pm until Monday left 4 messages and no apology when I finally got through. …

i had the worst experience with them, they changed their mind in the last second, after i have cancelled my insurance they told me that they can't insure my car, i highly don't recommend them

Excellent company. They always get the most competitive quote year on year. Very transparent, trusted and very easy to deal with. They make my life so much easier come annual renewal time. …

Great Experience Dealing with First Ireland and particular Danielle in Customer Care couldn't be more help, Has looked after my Motor insurance and Now my House Insurance Policy to Thank you

Cheaper than my renewal price and good extra benefits which my current insurer was not offering having been with them for a number of years. Will bear them in mind for future policies

Rebecca was very helpful, was able to do everything over the chat function and policy was updated with immediate effect. Very friendly and patient, made changing my policy very easy.

подождав 30 минут, девушка наконец ответила на звонок и, выслушав мою просьбу, снова поставила меня на удержание примерно на 20 минут. абсолютно ужасное обслуживание клиентов!!!!!

Used the Chat option and the Customer Service has been super, really went above and beyond to assist me with my query. Would 100% recommend to anyone looking for Car insurance.

Really straight forward service, once over the legal jargon my decision was made, so they were my first call when I had to renew my other insurances. Great home grown company.

Got my car insurance with first Ireland, it was so easy and straightforward, Adam from the team had it sorted in no time, a very competitive rate also, highly recommend !!

This company is extremely helpful. And is the cheapest insurance by far. Staff go out of their way to help you . Go a very good price my second year using this company

Honestly the worst customer service I’ve ever experienced, I’ve been a customer for past 5 years , it’s safe to say that I won’t be renewing again with First Ireland .

I recently renewed my car insurance policy and found the process seamless - particularly Jordan was very efficient despite the fact I left renewing to the last minute.

They got me the best price, but it took 2 months to get my disc. The staff are helpful and friendly once you get through. I took a star off for each month of waiting.

Shocking customer service they seem to believe that regular wait times of 30 minutes on hold to get through is acceptable. Not for me won't be renewing here.

Called up to change my car and dealt with an agent named Luke, he was very pleasant and the car was change and I was driving within only a couple of minutes

I do not recommend them. Long wait times to be answered, staff drop calls when answering. Multiple requests for paperwork that they already have on file.

На сегодняшнем рынке очень сложно найти хорошее предложение по страхованию, но компания First Ireland возьмет на себя все эти хлопоты. … Ещё

They are always very professional and easy to deal with. I have used first Ireland for years and am very happy. Ps- always very responsive

Rang no answer but they called back so I was delighted with that.Made it all very easy and straight forward .I was insuring a classic car.

Rang twice today, first time waited 15 mins told I would get a call back but didn’t. Rang again was on hold 20 mins and no answer. Joke

Great service from First Ireland. Anytime I had an issue , Stuart was able to sort it for me immediately. Great customer care.

Lovely food. Well presented. Busy on Saturday lunchtime so understandably service a little slow. Would definitely return.

Terrible customer service, they never answer the phone and they charge for every single change to your policy.. Avoid!

Broker found me the best deal, specially for a first time driver. Was insured with 20 minutes. Highly recommend.

Great customer service and half the price of competition, gave contact details to friend who saved over €250

Great service when using the chat option on the website all queries resolved efficiently and satisfactory

The staff are brilliant. My husband and I use these brokers to purchase our house and car insurances.

My first time to deal with First Ireland and found the staff very helpful and professional.

Excellent customer service on the chat feature on the website. Very helpful and efficient

Lovely chap Brian ?sorted our car insurance out in a few minutes very professional …