I've been to a few places in Charlotte but this was hands down the best experience. The facility was very clean, atmosphere was relaxing, and the procedure was very professional. Ma Santa was very informative and really answered a lot of the questions I had without rushing me out the door. . Even surprised me with a follow up a couple of days later to make sure everything with my skin was ok and to see if I had any questions. I'm the kind of person that prefers to find medical/trade professionals that I am comfortable with ,dentist, barber, doctor, that will take the time to understand my unique needs. Happy that I found that here and I will definitely go back long term!

I went to get a facial from Santa and it was amazing. My skin looks so smooth and feels so soft. She evaluated my skin type and explained what she would be doing. The atmosphere was quaint and calming and I left feeling pampered and relaxed. Part of what made it so nice was Santa herself, she is extremely sweet and personable. I will be returning in 4 to 6 weeks for another session. She has men's facials as well, i think i will get my boyfriend one also. I highly recommend Steele Creek Skin Care at Salon Lofts No. 16

My experience at Steele Creek Skin Care was nothing short of amazing ! Easy to locate, Very private & professional setting ! She was very patient & knowledgeable when it came to my concerns of dry skin & hyperpigmented areas on my skin ! I have booked future appointments already to follow up for I have already seen improvement ! Her upgraded microderm crystalized machine offered supreme exfoliation and she gives the best massages I felt the nutrients working !! 5 stars you will leave satisfied !!!!

I just had my first facial ever and Ma Santa delivered the best experience. She’s extremely knowledgeable and personable. She took the time to go over the condition of my skin and to explain things to me, more than any other place I’ve been. She went above and beyond to deliver such a relaxing environment and overall facial experience. The results exceeded my expectations. I’ve already booked another appointment and can’t wait! Highly recommend going to her!

She's very wonderful. Got a Brazilian done, and although painful, she did an amazing job! There was no hair left behind and she got from the very tip of the front all the way to the very tip of the back. I've been to several other places but this is by far the best service I've received. Not only does she take pride in her job, she's absolutely pleasant to talk to. Takes the edge off the hair ripping aspect. I'll definitely will be going back.

I had 2 services in a month already! Waxing and microdermabrasion. Ma Santa was recommended by my friend and definitely, I will be one of her regular clients. I needed chemical free-plant based products, I have sensitive skin, she has it. She’s very easy to reach out, always quick to response and follows up.Not only very knowledgeable, she has genuine care for her clients too. Steele Creek Skin Care is a hidden gem! I highly recommend it.

I would highly recommend Steele Creek Skin Care! This is my second visit within a month and a half. I had a facial and back facial done. I’ve never had such a wonderful facial. Ma Santa really took her time and got all the bad stuff out. My previous visit was for waxing and the hard wax didn’t leave bumps on my skin like the kind other places use. I will be back for another facial in about a month.

I started visiting Ma with a Brazilian, and have branched out to other services. I continue to be astonished with her level of detail & professionalism! Her facials are hands down the BEST I’ve ever had. She’s knowledgeable, and takes such great care in her work. I can’t say enough good things about Ma’s fantastic work, and I will continue to recommend her to everyone I know!

Santa is amazing ! It was super easy to book an appointment online she was super friendly asked me a series of questions about my skin and expected outcomes and her studio is beautiful and clean her skincare line product is abolutely wonderful and carries every skin type and condition .My skin feels and looks fresh Will definitely be coming back again !

I have never done any sort of waxing before and was very hesitant to get my leg wax. However, when I went to MaSanta she was very nice and understanding from the get go. She made sure to get rid of all the hair, and surprisingly it was very fast. I was very satisfied with the results and will be continuing to go back to MaSanta to get them waxed again.

Santa is amazing. I had many facial treatments , and waxing done by her . I miss just relaxing in the room and letting her treat my skin. She will take the time to hear your concerns and adjust the protocol accordingly. You will feel fresh and ready to go after that. I highly recommend her. :)

Santa did a wonderful job for a painless Brazilian was. This was my first time and she made the experience very comfortable and I left with no irritation. In addition to the place being very clean, I had a great experience. I highly recommend her services and will definitely be coming back.

Ma Santa was Absolutely wonderful. I booked her for a first time facial and I couldn’t be more pleased. She took her time and is very Knowledgeable. Every product she used on me smelled so good and it was so peaceful. I’ve already booked my 4 week appointment ! Thanks Ma Santa!! …

I found this place as a Groupon and I haven’t stopped going yet. I love the atmosphere, the conversation and the best part is, it’s relaxing. I look forward to my facial every month. I found out she does waxing and I have added that service as well. You won’t be disappointed.

I have been coming here for a few months for waxing and got my first facial. I love the professional service and the great prices! She always works with my schedule to work me in as well. Highly highly recommend! Best Aesthetician I’ve gone to, and I have gone to many!

MaSanta is absolutely amazing! I’ve gotten facials before but never on a consistent basis like now! She truly listens to my concerns and offers tips, and I can’t express enough how soft and glowing my skin is every time I leave there!

Me and my daughter got facials and Santa was absolutely amazing,she is very knowledgeable about her craft, and very easy to talk to and she makes you feel very comfortable. We are definitely going to back her,best experience.

This was my first visit at this place and I strongly recommend it! The place was very clean. I had gotten my eyelash extension done here by Santa, the owner. She was very gentle, and took her time to make it perfect. 5 star!

MaSanta has been waxing me for the past couple of months, and I would highly recommend her to anyone! She has a very relaxing room, is so kind, and always does great work. I always leave feeling so pampered.

I went here for my 1st ever Brazilian wax and I will definitely be back. I thought it would be awkward having a strange person looking where the sun doesn’t shine but Ma Santa made me feel very comfortable.

Very professional and knowledgeable. I'm loving the Tuel Skincare line that she uses along with the microdermabrasion. Leaves my skin feeling so soft and beautiful. Can't wait for my next treatment.

Amazing service. Santa goes out of her way to make me feel comfortable. I return every month to get some facial treatments and I feel great every after facial! Thank you Santa! …

My experience was amazing!!! My 1st time getting a facial and I can say Ma Santa you have gained a forever customer. The products smell great and my skin feels like butter. Thank you.

Fantastic experience on both my first and second brazilians. Masanta does a fantastic job of making you comfortable and giving you good tips to avoid pain and irritation!

Ma Santa was awesome! She is super friendly and made me feel comfortable. I will definitely be going back for wax and will try other services. Location is also perfect.

MaSanta was extremely professional. This was the best Brazilian wax I’ve ever had. I expressed my medical concerns with her. She was extremely gentle! She is a keeper!

Ma Santa is wonderful! I come home after every facial and my husband just admires how clean and smooth my face is. The atmosphere is calm and relaxing.

The place is very clean and relaxing. I had gotten my eyelash extensions done and she was very gentle with her hand.

She has great knowledge and experience, I love how my skin looked after my back facial

Excellent service! Extremely friendly and professional. Highly recommended.

Ma Santa’s services are excellent! She truly cares and is very thorough!!

Highly recommended. First time and the experience was wonderful.

Such a great experience! Highly recommend

Excellent Service. Highly recommended

Very relaxing staff was so friendly

I will definitely be back.

Love getting facials here

I'll definitely be back.