They don't seem to know basic math... I've been going to food Lion for decades, whenever they have a buy-one-get-one deal that means you can always get one item for half price if you want just one. This is one of the reasons why I love shopping here... well today I bought one item which was originally 6.99, that would have made it 3.50 with the cashier mistakenly rang me up twice, it said 2 @ 6.99 totaling 13.98. after all the discounts came up, it said I paid 6.99. since I only had 1 item I knew that wasn't right. I'm trying to explain this at the return desk and the lady's telling me that they don't do that type of discount, I'm like "yes you do"... So she takes quite a while to find a manager, and he's coming back telling me that they didn't overcharge me, counting everything on my receipt with his calculator. I'm trying to tell him all I'm concerned with is the 13.98 -2.50, -2.50 and then -2.00, which comes out to 6.99, which would have been fine if I had got two boxes... BUT I ONLY GOT ONE! So he says he's going to give me the money back but "take the receipt home and add it up"...??? Man I already know how to add! I've been reading Food Lion receipts for YEARS! (you telling me I can't add but here's the money so you can get out my face!) Felt a little disrespected because I've been going there longer than a lot of them been working for the company, and I KNOW HOW TO COUNT!!!

I’m a frequent shopper at this location. Two women employees, one Hispanic and the other one African American was very rude and disrespectful towards me. They were both whispering and giggling loudly about me like two high school children trying make fun of me when I was simply minding my own business and trying to shop. I wished I would have gotten their names so that I could blast them publicity. Like I’m shocked at such childish and unprofessional behavior at this place. Whoever these two women are, God don’t like ugly and you will reap what you sow. You better be careful how you treat people because it will come back to you.

This Location wins the award for the rudest employees and management! Upon entering, I Literally counted 6 immediate employees on duty on their personal Cell phones! I see a change in upper management now that Marina is gone, HALLELUJAH! I really don't shop much at this location because I receive much better Customer service at the The Plaza Extension location! Let's look into cleaning up this mess and bringing awareness to CUSTOMER SRRVICE!!!

Most of the employees there are great--managers and cashiers have always been friendly in my case, but honestly I've only ever met a couple of them consistently. It's the other customers and the help desk that you have to watch out for; given the opportunity, they'll do anything to show any semblance of intellectual superiority. What great customer service /s However, this is more of a con from shopping around in this area of Charlotte.

Today when I visited my favorite Food Lion, I was disappointed in one worker handling the self check out. She was rude to an elderly woman and touted around like it was her store with her big colored puff ball on her head.(blond puff, roots were black) I am a stickler for customer service and it just upset me the way she spoke and responded to anyone needing assistance. So sad, any other staff had always been so nice and respectful.

I was in the store too use the western union services, waited 25 minutes before someone to come to customer service. When the lady came out to help me, she was texting on her phone. If your employee put the phone down and help the customers. The service would be appreciated. But then answered to me that she had to call her manager.. most of your employees are too busy on there phones then helping customers

I do most of my shopping at this or another close Food Lion store. All in all the trips are cost effective, efficient, and the selection of items to meet my various needs is usually very good with a broad selection range. The staff is friendly and polite and the cashier's seem to genuinely want to befriend you and offer you the most pleasant and helpful experience they can.

Usually bearable amount of crowd. Neat, clean and average pricing. Use their app for customized coupons and additional discount. Most stuff who works here is pretty friendly but some stuff won’t give a s.it about your existence in the store Parking lot is easy to get in, find a spot and get out. …

The cashiers today were unprofessional and my cashier must knew a complaint was coming because my receipt have little ink on it knowing you suppose to change your paper so the customer can have a valid receipt. Use manners if you plan on working for customer service or work elsewhere.

This is how Foodlions has been doing things for the past 2 months. We have bought salads that were bad. Pasta helpers with no pasta and now this happened yesterday(3-13-20). Foodlion doesn't seem to care about their customers or their satisfaction.

I like this food lion it's always clean and the employees are very helpful and pleasant. I personally think they need more cashiers only because when there is a line its definitely a wait. But I have not had a problem at this particular Food Lion

Make sure to check dates on your stuff because I've accidentally bought expired products. I was not treated well by the person at customer service. It is a long story but felt accused of being a liar and thief. I will say I gave three stars

The cashiers there are nice and the store is always well stocked. They could stand to have a few more cashiers working so the ones they have don't get bombarded during rush hour. There aren't enough cart drop off spaces in the parking lot.

I just moved to this neighborhood and I have been to this store at least 3x and every time I go the customer service is not there. The employees don’t say hello welcome to Foodlion or even greet you when your checking out they just start

I live up the street from this food lion, it's very convenient for me, but I hate the attitude of some of the employees there. I went to purchase a pack of smokes. It's early in the morning, I get it. But the girl at the customer service

For the past month im asking to do money order and Everytime same answer we don't have money order excuse of they got new machine no one set it up yet?!!! I Don't think thats the issue , i just think these guys here don't want to work

Store is well-stocked, clean and staff is friendly enough. I would have given 5 stars if the self check-out attendant wasn't just a warm body and competent of how the self-checkout machines may periodically malfunction. It wouldn't

Friendly staff & personnel. This location got a nice remodeling within the last 1-2 years.... lots of space and a clean, open layout. They usually have great specials, chicken wings are really good, and there is an ATM inside!

This Food Lion Is Just Ok, The Bakery Section Needs Better Cooks, The Grilled Chicken Has No Flavor, People Aren't So Happy To Work There. Manager Wasn't So Helpful. And I'm Speaking Of The Food Lion In University UNC Area.

Cashiers are nice at this location. went to the deli for some fresh meat earlier today and the meat was very old. Never again, the deli guy had an very nasty attitude like he didn’t t want to do his job!!!

Excellent store with friendly staff. I go in to get small items for lunch during my lunch hour, and they always have a good selection of items. I'm also impressed with the vegan products they offer!

Food Lion on WT Harris and Idlewild is awesome!! Associates are energetic and friendly!! It is always a please to shop there!! I have a Food Lion closer to me but it's not great

Food Lion was very good. The fruits and vegetables looked good. The things I wanted were easy to find. The store was clean and the staff was friendly.

Love it man the fact you can get wings is amazing. Highly recommended to try the bbq wings and Terayaki wings. So good and messy at the same time.

every time i come here itself always something… Fights, Arguments,, or whatever but Yea its a bad location they have good deals. tho

Very ghetto and unprofessional, employees just stand around giggling as if they don’t have any work to do.

So you turn the LIGHTS OFF in the STORE AT 9:40PM …….. the STORE doesn’t CLOSE UNTIL 10PM

Marked up items, rude staff, few services, dangerous lot area. Just ugh

Like food Lion Loyalty MVP customer service card savings -6

Nice neighborhood store Friendly staff.