Foot Locker

164 reviews

3401 W Diversey Ave, Chicago, IL 60647

stores.footlocker.com

+17733849365

About

Foot Locker is a Shoe store located at 3401 W Diversey Ave, Chicago, IL 60647. It has received 164 reviews with an average rating of 4.0 stars.

Photos

Hours

Monday10AM-7PM
Tuesday10AM-7PM
Wednesday10AM-7PM
Thursday12-6PM
Friday10AM-7PM
Saturday10AM-7PM
Sunday10AM-7PM

F.A.Q

Frequently Asked Questions

  • The address of Foot Locker: 3401 W Diversey Ave, Chicago, IL 60647

  • Foot Locker has 4.0 stars from 164 reviews

  • Shoe store

  • "My initial visit to this specific location was Sept, 27, 2019"

    "Im still looking too buy a pair of shoes here, I like"

    "I don't have much experience with the service as I spent only about 3-4 minutes inside"

    "Great customer service"

    "Every shoe I asked for wasn't in stock in the size I wanted"

Reviews

  • Travis Kelley

My initial visit to this specific location was Sept, 27, 2019. I had lost my receipt upon coming back home, but I really needed to write this review for a few reasons; First, Jake, Shanico, and Giovan - all of y'all were wodnerful and very helpful during my trip to Chicago. I came to Chicago for some medical testing, and my main focus was just the results of the tests. You three made it feel like home while I was in the store the few times I came in. From the suggestions and own personal interests, it made for a great time to just go from window shopping, and then actually purchasing items before leaving. Second, I appreciate everything y'all helped with,and even when it was either gloomy from the rain, or just it being busy, y'all really helped take the negative aspects that came from my testing and those results, I've been to numerous Foot Locker's in the world from traveling, and this one definitely was easily one of my top five. The customer service was over the top, interaction throughout the experience, and just overall, the staff was great in my time there. I definitely am looking forward to my next visit on in to this specific location.

  • bbernardo h

Im still looking too buy a pair of shoes here, I like. New and old. Especially shoes I can't win a raffle for! haha the latin hispanic guy was a great help. I'm latin latino. I come from a store FamousFootwear he was a great in helping me find product size. The lady here and the rest of the people of color rushed me and I had to ask them for a size in clothes in another store witch they didn't really know. I like to stop by and see what they have and waste my hard earned money. I try on clothes, I was given a fitting room that day. I just recently moved and all the way from the Austin neighborhood. I made some errands and visited more stores in that neighborhood. anybody have a friend who works here ha Sometimes you go in and get bad looks from the employees Footlocker isn't a high end store. Anybody know how too get a job here?

  • razvigor andreev

I don't have much experience with the service as I spent only about 3-4 minutes inside. I don't think I have ever been in a more disgusting shoe store. I guess it's my fault for even walking into Foot Locker in the first place. The store spells horribly, you get the feel of dead animals and rotten food inside. Dirty and unpleasant for every sense. Employees look clinically depressed, which is no surprise probably because of their minimum wage and because of the smell they have to endure.. No idea why this store would exist. To give you the right picture I'll just add that I don't think I've ever written a review before...

  • Anais Malave

Great customer service. I was there for an hour trying to figure out what shoe I wanted and the lady was very patient. I think her name was Delilah. Not sure but she was amazing. I'm very picky when it comes to shoes, but she didn't give up. They have a huge variety. Lots to choose from!! I recommend this location to anyone.... ill definitely be back.

  • Alberto Gomez

Every shoe I asked for wasn't in stock in the size I wanted. Instead of being asked what other location had it, i was being offered the size i wanted but in a different color. I mean if i wanted just any shoe then i would have just walked in and asked give me anything you want to get rid of.

  • Brandi Cardona

The two employees i dealt with were friendly the one guy even offered to pick up a pair of shoes for me on his way to work the next day (i declined the offer) if they had my size i would have def bought from these guys... But sadly they havent madebthe shoe that i want small enough yet.

  • Leigh Stern

Store was very clean. I was greeted immediately by Luis the salesperson, he did a wonderful job. Found me everything I needed. His service was exceptional. I would recommend any of my friends go to that store just to see him!! Definitely and asset to your company!

  • Sharell Franklin

They don't have a very good selection of shoes. They close very early and the crew are very unpleasant and not very helpful. I only come here because it's the closest to my house. Other than that I would never come here. Or suggest a friend come either !

  • Nette

Every now and then, you may go to this location and get a person w/ a bit of an attitude problem. But this time, I knew what I wanted and was able to go in and get what I wanted with no wait or have to deal with multiple people. So all went well.

  • Brian Osborne

Love this store! Brightly lit! Colorful displays. The store was neat, clean, well maintained. No products on the floor or flung back on the displays. This store has very nice inventory. You can find some surprising styles in this location,

  • Henry Mcmillan

Went to foot locker recently buying some new shoes for myself. I just want to share my shopping experience to this particular location. I went inside the store and I was greeted by their accommodating and friendly staff. Store was very

  • Steve

Terrible sales staff, nobody there could detrtmind my foot width. It was as if I was a bother to help. They didn't even say hello when I came in and all three of the staff were just standing around. I was the only customer in the store.

  • Adam Stricker

We were helped right away by Shanico and she was patient as we tried on several different shoes. She made sure they fit my son comfortably and we left feeling very satisfied with the customer service experience she provided us!

  • Steve Singleton

They need to update their store hours went out of my way to shop there Google has them open from 10:00am- 8:00pm went there at 6:00pm they had doors locked and looked like they were partying...your loss not mine

  • John Barker

Awesome selection of high end court, and track athletic shoes and apparel. Nice room dedicated to Addidas footwear and apparel. A little $$$, but basketball shoes for my son make it worth it to me.

  • Jesus o. Romero

Fui a 3 foot locker, no tenían la medida ni los tenis q buscaban solo en online, q rediculo cuando uno quiere ver los tenis en fisico y solo tenis feos en la tienda y en online todos los bonitos.

  • AMEGA LEE

3 different shoes in 3 different sizes. They didnt have a variety of sizes for what my children wanted, but the associate was so patient & helpful. So we still left out happy. Thanks Crystal!!!

  • R KERR

gave me a great deal on my 3 pari of shoes. staff helped me through the whole way i felt as if they really cared what i was wearing, great store and location

  • ANTONIO URIEL MEDINA

No esta bien ubicado ya que no cuenta con estacionamiento propio y el poco que hay se tiene que pagar a cada rato y el servicio es de mala calidad.

  • Rhiannon Chavez

I should have waited to buy my Nikes here....the selection was great!! Sales/ discounts were satisfactory. The customer service was great …

  • Aida Luberza

Daryl was amazing as soon as I called an asked for what shoes I wanted and needed he has it an offer to hold it great customer service

  • Edward Rosario

I never had a bad experience they have what every other footlocker has. They always greet u at the for and on ur way out.

  • Alex Miner

Took a while just to get someone to help me, and they took forever getting just one pair of shoes for me to try on.

  • franklin paz

Ok not the best the only one guy that help well the rest are just not willing to help manager not that good

  • Jaime

Staff was super helpful. The young man was a true Jordan fan, and his tattoo proved it.

  • Hisham

Regular customer in the store If U ask for discount always no accept for their fellas

  • Styrofoam Cup

nice place to visit for shoes, place was ransacked tho so couldnt get much service

  • Richard Richardson

Awesome staff and great selection! Super patient staff and all around good vibes

  • Tina G

Daisy was nice and helpful with my right year old. I brought two shoes for her.

  • april cortes

Super fuc**** GHEETO WOW THE CREW MADE A COMMENT ABOUT MY SON NEVER AGAIN

  • Eutiiquia Jimenez

They were very helpful and nice also their customers service was great

  • Sylvia Pagan

They dont have a very good selection and customer service is horrible.

  • Lawanda Bradford

Soon as I walked in I was asked for help. Excellent customer service.

  • Matthew Kiely

Super helpful staff and has a puma lab which I guess is a thing

  • Elena Gaona

Employee didn't seem to pleased in helping but we got thru it.

  • Stephanie Z

There still closed people wanna break into it and steal im mad

  • Maximus Gonzalez

The sneaker selection is boring but the employees are great.

  • Matthew Sanders

The staff helped my blind friend find an affordable hoodie

  • Abraham Patino

Un lugar muy especial peca conseguir buenos sapatos

  • Elidita Yupa

Es Muy amable el atencion al cliente y de Calidad

  • Leonides Rios, Jr.

Professional. Kind. And did not waste our time.

  • Peter Ruiz

Great service and friendly staff …

  • Isabel Cecilia

friendly service , got shoes quickly

  • V. Vasquez

Mean people they don't want to work

  • Elsa Duran

El personal muy atentos, y amables

  • Julissa Morales

Great service well kept up store

  • Chris De La Vega

Closed way to early on weekdays

  • Angeles Castro

Muy buena a tension al cliente

  • Luis rios

Check out the puma lab inside

  • Eduardo Santiago

Love Footlocker PERIOD!!!

  • Marquell Jones

Poor customer service

  • Leon Mwazange

Well presented, calm.

  • Jon Zilliox

Love it great sales

  • S A

Always helpful!!!

  • Edward Roh

Clean location

  • Rose ramos

Love the shoes

  • Benjamin Duhr

Very helpful.

  • Nadia Perez

Good precios

  • Eddy fernandez

Todo nítido

  • Manny Masso

Low variety

  • Denis Vale

Great shoes

  • Miguel Angel

Its aight

  • Quashaunda Latricee

I love it

  • S S

  • Albert bud

Balls

  • Rayo Arowolo

Shoes

  • Marcus Gladney
  • Daisy Olalde
  • Belen Parrilla
  • Randle Rockford
  • Ayana Gaona
  • Migdalia Arroyo
  • Leyra “La Guera” Gonzalez
  • ELIZABETH MALDONADO
  • jimmy quevedo
  • chris F
  • rebecca celedon
  • Tyler Dickens
  • Marcelo Valladares
  • MOBHIT773 MOBHIT773

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