I had an assessment on 8/23. It cost me $155. They never called me back to schedule my appointments for physical therapy. I called their office and my insurance company several times once it seemed like it was taking too long (3-4 weeks). It turned out that they waited three weeks to submit the claim to my insurance and then didn't call me when it was approved. They then (seven weeks later) told me they were also waiting for a physican referral. I had a physician referral, but they did not ask for it and did not call me to tell me that it was taking time to get (which was unnecessary because I had one). They never initiated a call to tell me they needed something, that this was taking time, or even to tell me that I had approval and could schedule my PT appointments. *Seven weeks later*, I made my last call to them, as I knew that my insurance approved the claim the week prior, and they did not call me to schedule my PT. Since my charge was for an assessment so he could be my PT doc, I asked to be refunded because this took way too long, they didn't communicate with me, and I honestly didn't trust this office to care at all about my pain care. The doctor said he "rendered service" and even though he owns the clinic, has no power to issue refunds. He said I didn't understand the "shades of gray" of the insurance industry and there is nothing he could do about it because of "law and policy." He blamed my insurance company, then blamed me for not knowing that they needed my doc's referral. He came close to accusing me of lying about not receiving proactive communication from his office as well as the number of times I called, while at the same time claiming to have no information about my situation. It was very strange and shady office protocol. For reference, I have out of state Blue Cross/Blue Shield. It has never taken me more than a week to get approval for any specialist in Texas.

Edit (Aug 3, 21): I edited my review because I had a 2nd experience with Forza PT. While my initial experience was great with them. I followed up with them a year later and I was disappointed about the way I was treated. I live in Chicago and the first time I saw them was because I was living in San Antonio for a few months. I initially told them I would go back to Chicago and was told that if anything was needed I should just contact them. Well here I am a year later and I experience the exact same back issue. I contacted them twice to see if they could simply re-send me some of the exercises and stretches they had suggested for me previously, they say it would not be an issue, but here I am a week later and haven't received that. The only thing that I was offered on my 2nd call with them was Teletherapy even thought I told them I was not in pain anymore and that twice I told them that I just needed the stretches and exercises. I would have expected better care for a returning customer. Original: I am extremely happy I came across Forza PT. I suffered a lower back injury while playing basketball, I got to the point where I could not stand straight. After giving it 2 days of recovery and seeing no improvement I decided to get some help. A friend of mine had recommended Forza PT and I could not be happier to have chosen them. After only 3 sessions (spam of 10 days) I was able to start running again. After my first session I was able to stand straight again. Dr. Orozco knew exactly what my issue was and knew exactly how to treat it. Him and his staff were all extremely polite and friendly, and I was very comfortable being there.

I was referred to Forza PT & Wellness by my spinal surgeon for treatment for lower back pain and cervical pain. At first I was very skeptical as I had gone to Previous physiotherapist who had done nothing for me. I was pleasantly shocked by the ability and knowledge of Carlos and his staff, he assessed my whole body and came up with a program for my problems, Carlos supervised hands on over the exercises and treatments, also taking care to explain what was being done and why and how I could help myself. I was barely able to walk 50 yards without incurring severe pain and at 70 yds inability to walk further, I did 6 weeks of therapy, the lower back pain has gone , and I'm now walking 2 miles every morning with no pain, now I have almost finished the physio for the cervical problem, which of course has basically gone, of course you have to help yourself be doing the exercises with belief which CARLOS E OROZCO helps to install in you. The facility is very clean, staff very helpful and have great knowledge of what they are doing, very polite, awesome hands on enviroment. If you want the BEST forget the rest, the best is FORZA PHYSIOTHERAPY AND WELLNESS

I have always taken care of others as a mother of two and a career as a Nurse. Now at 71 years old I have begun to start my therapy to strengthen my muscles. Something that I have been the least interested in going . My daughter told me about Forza Phsiotherapy and I decided to try it. I've been going about two weeks now and I am very impressed with the entire staff including the Doctor and takes an active part in my plan of care. I have never had such a thorough assessment of my joints, muscles, my level and location of my pain, my posture, how I walked and how I felt during and after each exercise. I must admit it has been a pleasant expierence. You can feel safe taking your children to Forza for therapy, I know my grandson is a patient. I have been dealing with neck and back pain for most of my adult life now and I know that learning the correct way to improve my health and my life is to build up my strength. Mary H.

Happy new year to the Forza Physiotherapy & Wellness Family! I took my 7 year old son to see Dr. Orozco over the holiday break to be evaluated for foot arch support and ankle strength building. Excellent decision. They are family here. You will be made feel welcome by Valeria up front. Their state of the art facility is well equipped and most importantly, Dr. Orozco is a kind listener who is an expert in his craft. He cares about his patients and he works hard. My son recieved an evaluation and we got some unbelievable diagnostics performed for his specific needs. He now has Foot Leveler supports that he wears every day and has already shown remarkable improvement in the couple short weeks he has been wearing them. Thank you Dr. Orozco and your family at Forza Physiotherapy and wellness!

Compassion, Integrity, Respect. I am so thankful to have found this gem of a clinic! I have been in many physical therapy clinics over my lifetime for my chronic health issues. Recently I was sure I would need yet another back surgery for a herniated disc. I decided to look for a physical therapy clinic to see if I could get relief from my excruciating nerve pain. Honestly I wasn't thinking I could avoid surgery. Even the painkillers weren't providing much relief. Amazingly the pain is very much reduced and although with my particular health issues there is no guarantee of avoiding more surgeries, I am feeling stronger and more active. It gives me hope for my future that I will be able to handle whatever happens to my body. Thank you so much Carlos and everyone at Forza!!

I went to forza Physical therapy due to pain in my left shoulder secondary to a rotator cuff injury that my Dr. had advised was not large enough for surgery repair. I had shoulder pain that kept me up through the night. After several months of this pain I went to Forza Physio therapy and wellness where I had the Best Treatment and outcome. I was given a strength program for my left shoulder to target my rotator cuff followed by Modalities. After 6 werks of treatment My Pain level went from a 5 to 0 and I was able to sleep through the night as well as proform my daily activities pain free. I would highly recommend Carlos for your Physical Therapist. He runs an excellent clinic with 1:1 treatments.

I had a rotator cuff tear in my right shoulder and I was sent to a PT Location. After my surgery I spent three weeks with them and was shipped to another person because my therapist moved to another location and they couldn’t even fit me in. I had met Carlos before from my knee replacement and shared with him I needed someone for a rotator cuff tear and he said no problem, him and his staff took the extra steps to make sure that it’s was done correctly. Carlos offers so many different things in his toolbox that he uses to help you with pain. I cannot take pain medication so Carlos uses many different techniques to help me handle my pain. Thanks guys for all you’re hard work.

I recently had to see a spinal specialist for my sciatic nerve , the pain was so unbearable, I couldn't walk right I limped, I couldnt sit more than 10min . The specialist I was seeing referred me to Forza Physiotherapy and Wellness and also at this point it was either do this or have the surgery . My first visit Carlos assessed me and came up with a plan that was going to help me, after going to him for almost 2 months and after all the treatments and home excerise , i'm doing great. I no longer limp and no longer have any pain or numbness anywhere else. The care I received from Carlos and his team was awesome...A huge thank you !!!!!!!

Would definitely recommend Forza Physiotherapy to any of my friends and family in need of PT. Dr. Orozco and his staff have helped me through every step of the way with my upper back pain. Starting with getting my insurance approval, I was informed every step of the way and even notified anytime they followed up with my PCP's office to get the referral for PT. All the way to exercises and treatments needed to help heal my upper back pain. Dr. Orozco has many different techniques that are available to find out which one will work for you. Dr. Orozco and his staff are hands on, friendly and helpful.

I have been attending physical therapy sessions here for a little over a month I believe, with 3 sessions a week. The staff are absolutely amazing! The assistants are kind and patient when demonstrating exercises. And Dr. Carlos himself is extremely charismatic, efficient, and dedicated. They thoroughly explain all exercises and methods to you. Although the building is small, there is a wide variety of equipment and high quality machines to use. You really feel cared for when you're here, and the staff answer all your questions no matter how silly they may seem to you. Thank you ForzaPT!

My doctor gave me the choice of which physical therapist I wanted to work with as to rehabilitation for a nagging injury. Having previously utilized the personal training and fitness services of Carlos Orozco and having been very pleased with same, I chose Carlos for my physical therapy treatments. I am very fortunate to have met Carlos and consider him an incredible physical therapist as well as an incredible personal fitness trainer based on my experiences with others over the years. I highly recommend Carlos and the variety of services which are offered through FORZA!

I’ve been come for over a year due to a very bad car accident. After multiple surgery’s and recovery I’ve come such a long way to getting back to my active life style. I will continue to use Forza on my journey of recovery. Carlos and his staff are truly amazing and friendly. They have addressed every concern about Covid and made every client comfortable. I am so glad that I found them when I did in a time that was very hard and look like I was going to be in pin for a long time they help me to trust my body again and also be easy with my body. Thank you Forza!

Quiero agradecer a Forza Pt por su gran trabajo, los recomiendo ampliamente yo tuve un accidente automovilístico y quedé verdaderamente mal con mucho dolor en brazo izquierdo, mi espalda y mis piernas, pues 2 meses antes del accidente tube una cirugía abdominal y con el accidente todo fue peor para mí, pero gracias a el buen tratamiento de reabilitacion en Forza hoy sigo nuevamente con mi vida sin dolores, todo el personal verdaderamente amable y siempre al pendiente que que en todo momento y en cada ejercicio te sientas cómodo

I am very grateful that my spinal doctor sent me to Forza PT, and I highly recommend them if you are in need of a good physical therapist. Dr. Orozco and his team are kind, trustworthy, and provide high quality care and attention. I have a herniated disc in my neck that has been causing me severe pain on and off since November 2016. I have been coming to see Dr. Orozco for a few months and I am feeling stronger than I have in years. The gym is clean and cozy, and I always leave feeling happy and closer to my goals.

Highly recommended! My brother was referred to Dr orozco for some back problems we went and he was really helpful my brother felt better since day one. Mr. Orozco and his team offer great service . My brother is Very satisfied with the therapy he received. 100% recomendado mi hermano se lastimó la espalda y fue recomendado con el sr. Orozco Ofrecen excelente servicio. Todas las personas ahi son muy amables. Mi hermano esta muy contento con el trato que recibió por que vio cambio desde el primer día.

I have been going to Carlos for about 3 to 4 years to help me with knee problems. He is very attentive and knowledgeable. He uses a traditional approach to excersise while adopting the advancements of technology is accelerate strength building and healing. I have now undergone a total knee replacement. My choice was to go to Carlos for my recovery. He doesn't give any breaks and makes you work to your potential. Which is for your good. I highly recommend Forza PT.

I strongly recommend Forza Physiotherapy, Dr.Carlos and his staff are absolutely amazing they do care about you and treat you like family. Now my son is also requiring Physiotherapy because of an injury playing soccer and he is getting treated at Forza as well. Truly professionals, hands down the best Physiotherapy in San Antonio !!! thank you Dr Carlos.

I have been very satisfied with the physical therapy on my knees and fitness for the rest of my body. With my appointments , I am much stronger to deal with my weaknesses. I have great improvement with my dislocation on my kneecap for the right knee. I can catch myself for the first time in my life. Therefore, I have not fallen in a very long time.

Highly recommended. Carlos and his team doing an outstanding job in focusing and getting to the bottom of the real issue. I had shoulder issues for several years. All the treatments I received before Forza have been temporary pain relieve. It has been now over 3 months since concluding the sessions at Forza and I am still pain free. 2 Thumbs up!

The Forza Physiotherapy group are professional, knowledgeable and the finest I’ve experience. They worked with me empathetically and methodically to rectify my painful problem. The environment is very clean and functional. I will be using Forza again in the near future for another issue. They are efficient and focused on healing results.

I was seen in clinic last year during COVID. I had about 2-3 months worth of visits, twice weekly. Let me tell you...they are superior to any rehabilitation center I've been to. They really take a hands on approach. I promised them a cake and due to my health, have been unable to make it for them, but it's coming! lol

I have been receiving treatment by Dr. Orozco for the past 2 months and have to say the therapy provided is superior to other rehab services I have experienced. I am impressed with the individualized approach and am already getting positive results. Going to Forza Physiotherapy has been the best decision for me.

Mr. Orozco and his staff are absolutely the best of the best. Extremely focus on the customer, and ensuing you are comfortable with the exercises needed to improve the discomfort area or areas. I recommend Forza physiotherapy and Wellness, as the best place to get you well after a surgery or a injury.

The doctor and the assistants were all wonderful great helps. They guided me excellently through verbal instructions and physical examples. they helped me with the pains I had in my neck, back, and legs. I’d certainly recommend them to any and every body. Stellar people and amazing practices.

I am so glad I found Forza PT. Staff is amazing and personable. I had suffered from lower back pain and neck pain for years, they worked with me weekly to alleviate the pain and help get me back to where I can enjoy my family and life again! Thank you Dr. Orozco and staff!

Very satisfied with the therapy received at this facility. A slow, steady and methodical approach has been a much better form of therapy for my neck and shoulders. Highly recommend Carlos and his entire staff. They are very helpful, knowledgeable and welcoming office.

I had a great experience at Forza. The exercises were highly varied, so I stayed interested in the therapy. They also have great equipment that I had not used before. I would recommend Forza to anyone needing to increase mobility and decrease pain.

Could not recommend FORZA more highly!! I was in severe post op shoulder surgery pain and distress and by the second appointment the FORZA physical therapists brought me incredible relief with their support and expertise! Highly Highly Recommend!

I received the best treatment and modalities by Dr. Carlos Orozco. He provides a variety of exercises and modalities according to your symptoms and medical diagnosis. The staff was very friendly and followed up with me for scheduling

Finally a PT location that provided actual improvement helping to the treat cause and not just symptoms. I appreciated that Carlos offered varied treatment options based on current level. Also the assistants, Katia (sp?) were nice.

Dr. Orozco was very informative during my initial visit due to a car accident. Started treatment today and am looking forward to Dr. Orozco helping me get back on track.

Carlos and staff members are great professionals with a real passion for PT and recovery. My experience was amazing! I highly recommend Forzapt for all PT matters.

This was a great experience. I had broken my elbow and after a few visits, my doctor started raving about the progress. Dr. Carlos was professional and a pleasure.

I lost work time because of my lower back pain but Dr Orozco really helped me out with the pain and i was back to work the next day! 100% Recommend!

Came here after shoulder surgery. They push you to the max and its all worth it. I got back all my range of motion. Doc and his staff were amazing.

Great experience! Very convenient and flexible with their hours of operation. Their office is well organized, inviting, and extraordinarily clean!

I was seriously hurt for 6 months I couldn't walk Thank God For Dr Orozco this physical therapy held me get on my feet again.

Carlos and his staff are amazing with working and getting people feeling better with lots of hands on work as well

I've had major relief with my chronic back pain /tension using dry needling. Staff is friendly and helpful

Carlos helped me with a wrist pain, best physical therapy clinic in San Antonio, highly recommended

Dr. Orozco is very thorough and has helped me recover from a herniated disc in my lower back.

Absolutely reccomend Forza Physiotherapy. Carlos and staff are amazing!

Fantastic experience.

It's ok.