Best customer service ever! went there last week to get some windshield wipers and a gentlemen by the name of Dean did not only help me find the right size of windshield wipers for my car but also helped me install them on ! he was very helpful and I appreciate people that go above and beyond to help it made my day!

A good local hardware store where you will find a group of store employees always willing to assist you. The building exterior and parking lot aren’t best maintained unfortunately but don’t be deceived by its appearance. This will continue to be my go-to local hardware store.

The employees here are experts at hardware. Know their stuff. Very helpful. The store has got a great selection. Most of the staff have been working there for quite a long time and you can see they are invested in the store as more than just a place to punch a clock.

Was followed from the door to the cash register. At first, I thought it was good customer service but we didn't ask for help and the employee followed us and stood there watching us until we went to check out. Good to know we needed escorting there.

I have been a customer of this franchise of Ace for over 20 years. I live literally minutes away. I used to enjoy coming here. But in the past few years there are a few of the employees who have made it crystal clear that they would be more

Ace themselves is ok and i feel zordy for the people work there but I am done with ace. I took a window in to have it replaced. I know i am not the first person to do that so i know they know how much it would cost but said they didnt. All

I was from out of town, and recently at the store for getting some things to help a friend with a project. I was helped by a young man named ian. Upon explaining my needs he became quite rude. Not a good experience from a customer service

I try not to take too much money to the hardware store because I will spend every penny there. This particular Store is 3 blocks distant and is open 7 days. Plus they have a great selection! The only negative for me is that maneuvering my

I've patronized this store for years. Even through employee transitions every time I walk in the door I feel like I'm visiting a friend's place. The long term staff have helped and guided through multiple projects, exceptional. Obviously,

Even for a man like me on a very tight budget who cannot afford a heck of a lot Frattallone's Ace Hardware on 18th and Nicollet which is about approximately two and a half blocks from my my apartment building is ideal they always seem to

Customer service at this store is outstanding. You'll rarely get 5 feet into the store without someone asking if they can help you find what you're looking for. On one of my trips here, I had a specific question on the older construction

Very helpful, but beware of the electronic mouse deterrent because they do not work in the least bit! Let's see if they allow me to return it with my recipt now though....hmmm... check back to see if they do? My review will reflect that

Great place to shop. The staff was extremely knowledgeable and helped me get what I needed fast. I was running late but the person working helped me get what I need so fast he made up for the time. Thanks for saving the day...

I ❤️ Frattelone's Hardware! The staff are the greatest! True story: a bus driver sat a bus down on the back wheels of the "granny grocery cart" I bought at the same hardware store and one of the guys put the new

Cute store with one of the biggest inventories of any Ace in MPLS. I even found little bumper feet for my record player! The staff is genuinly nice. I especially like the cashiers here - super friendly and funny

This store is really awesome. The employees are very friendly and helpful with finding things, and they have a nice selection of products. I like it much better than an impersonal big-box store.

A very good hardware store they had what I was looking for and had what my friend looking for they have those really odd pieces that the other two don't let's keep these small guys in business!!!

Great prices ! They have almost any little thing you need for house supplies! Great store went for my first time the other day, had a friend refer me. I was most definitely NOT disappointed.

Best hardware store in the area! Super friendly staff, everything you need ... I also like their customer appreciation points. They just updated the points system, way better than before.

Can't blame the hardware store... But it's like a warzone around that building... Fealt safer in dark alleys at night than walking into the location this hardware store is.

I ordered online and they called to ask about substituting a more expensive product (at no cost to me) for one out of stock. Had order ready quickly. Quality products.

Store is fine but the building which houses it and other stores is dirty, trashy and the floor uneven. Even more so for the perpetually trashy parking lot.

Getting there was difficult. Getting in was difficult. Once inside it was a standard Ace. That is helpful, knowledgeable staff and what you need.

The owners and staff of this place are simply the BEST. I love shopping and supporting local businesses. Don't think twice about coming here. :)

Great customer service. I can 99.9% ov the time, find exactly what I need. Wonderful old school neighborhood Hardware store.

Good variety of products and staff that know their stuff. It nice to have customer service that just F****** works

They have just about anything you could imagine here. Great traditional Hardware store. Very helpful staff.

This store rocks. Awesome customer service. Ask for Tammy she is so helpful and sweet.

Great store. Need a nut or bolt? They have every one possible

I never need assistance, but their always ready to assist.