Fresh Dental is a Dentist located at 3030 N Broadway Ste 400, Chicago, IL 60657. It has received 566 reviews with an average rating of 4.8 stars.
Monday | 9:30AM-6PM |
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Tuesday | 9AM-2PM |
Wednesday | Closed |
Thursday | Closed |
Friday | 9:30AM-6PM |
Saturday | 9:30AM-6PM |
Sunday | 9:30AM-6PM |
The address of Fresh Dental: 3030 N Broadway Ste 400, Chicago, IL 60657
Fresh Dental has 4.8 stars from 566 reviews
Dentist
"Best experience I’ve had at any medical appointment"
"Updating as I head into second year with Fresh Dental"
"Cutest office ever"
"I've been with fresh dental for more than 3 years and always had a great experience"
"I just started going to Fresh Dental after moving to the area"
Best experience I’ve had at any medical appointment. A few highlights -Competent and friendly staff: They went above and beyond and handled an insurance issue that wasn’t their responsibility. -Trust worthy care: Last dentist I saw told me I had two cavities and I held off addressing them bc I didn’t have dental insurance at the time and they quoted me at $300/filling. Assumed they would have gotten worse and I would need to address them this visit. Dr. Nam took X-rays as well as detailed pictures and pointed out that those spots weren’t actually cavities. They were hard, not soft like cavities, and were actually just stains caused by the natural groove in my teeth. This was wild to me. He could have easily said they were cavities since I was already told they were quite a while back by another dentist, and then charged me more to deal with them. I wouldn’t have questioned it. -Great bedside manner: Dr. Nam, as well as Dr. Lee who I spoke to about TMJ, were extremely thorough and spent significant time with me explaining things and answering all of my questions. I think it’s the norm to feel rushed by your provider and leave feeling like not all your concerns were fully addressed. The opposite was true here. -Transparent about costs: without asking, they printed out a very clear and straightforward breakdown of costs of everything we had discussed and I felt absolutely no pressure to do anything. In fact they even recommended I hold off on scheduling the next appointment until they heard back from my insurance.
Updating as I head into second year with Fresh Dental... Have been very pleased and confident with the level of care and service from all staff, and love the modern facility. Dr. Nam is great at explaining exams and procedures and discussing any concerns or questions. Amy is very welcoming and super helpful with insurance coverage and pricing questions. Never feel pressure to have services I don't need or want. Always on time, which I really appreciate. Would not hesitate to recommend! First visit and everything went well with no wait. The administrative staff was very helpful in getting me setup in their system prior to arrival with insurance info and medical history. The office is modern, spotlessly clean and uses the latest technology. Had a very thorough cleaning followed by an evaluation with Dr. Nam. Both the hygienist and doctor were friendly and more than happy to answer any questions. Would highly recommend this dental practice and feel fortunate to have found them. Already have next check-up scheduled.
Cutest office ever. I've seen all three dentists and they all all excellent and very kind. Dr. Kim gave me the best fitting/smoothest filling I've ever had. The office staff is always kind and helpful. I love that they work with people without dental insurance, and offer payment plans for products and treatments that are cheaper out of pocket vs. billing through insurance. Patty and Dmitrii are my preferred dental professionals to do my routine cleanings, but everyone in the office is highly skilled, very nice, and very gentle. They do an excellent job of explaining the procedure they are about to perform and continually evaluate the patient's comfort level and make adjustments as necessary. If you are a person who has anxiety or fears around dental work, this is definitely the place to go and communicate that with them. For years I made a very long trip to continue seeing my previous dentist (trust issues) until I found Fresh Dental. Now my dentist is just around the block form me.
I've been with fresh dental for more than 3 years and always had a great experience. Everyone is professional, diligent and the most important thing is they care for you. The facilities and equipment are new, well maintained and always clean. There was never an instance where my appointment was rushed. I've been to other dentists and they barely interacted with me. Dr. Nam is excellent. He takes all questions, sits down with you and explains everything in detail. The admin staff are wonderful, never had any issues with appointments, billing etc. Always taken care of with ease. I definitely recommend fresh dental to anyone looking for dentists in the lake view area.
I just started going to Fresh Dental after moving to the area. I've had the most wonderful experience every time I go in. Everyone is so nice and friendly. It's clean and they work very quickly. I always feel like I'm in and out (which is great because nobody obviously wants to spend all day in a dental chair). I recently had to get five fillings replaced and they walked me through my whole care plan, fit me in super quickly, and each filling was over before I knew it. Not to mention both Dr. Nam and Dr. Lee have great bedside manner. Highly recommend to anyone looking for great dental care to checkout Fresh Dental!
The best experience I’ve had!! It had been a few years since my last dentist visit so was feeling extremely nervous and anxious. The hygienist Mo was amazing :) No ‘shame on you’ vibes when I explained it had been a while! He was positive and encouraging and eased my anxiety right away. Loved that Dr. Lee explained everything in detail, and didn’t pressure or make me feel like I needed unnecessary treatments! Left feeling confident and will definitely be back for my 6 month cleaning! Highly recommend!! Thank you for such a calm and stress free visit!
I cannot recommend Fresh Dental more highly. Every member of the staff is superb. I have seen both dentists — Dr. Nam and Dr. Lee, and they are equally kind, knowledgeable and skilled. The technicians are fantastic, and work to make patients feel extremely comfortable and welcome. Amy, the office manager, is an insurance wizard — she is more buttoned-up and competent than anyone I have ever seen in that role at any medical office I have ever been to. As much as the dentist can be a joy to go to — this office genuinely is.
I've been a patient at Fresh Dental for the past four years and have had the pleasure of seeing both Dr. Lee and Dr. Kim. I'm very satisfied with the service I've received. The staff is respectful, and the clinic is always clean. What impresses me the most is the professionalism and efficiency of both Dr. Lee and Dr. Kim. They also go above and beyond to work with insurance and provide accurate quotes, and I've never been pressured into unnecessary procedures. I truly hope they maintain their excellent service.
Staff is very nice and professional. Everyone is very welcoming and ensure you are comfortable. Only issue I had was with the zoom whitening procedure they offer. I was initially told that I would see an immediate improvement after the procedure and I didn’t. I also was not informed that the color would not change around my gum line until after the whitening was done. Over a week in and I still see absolutely no difference. Save your money and go with the strips. But other than that I do recommend Fresh Dental.
Had an amazing first visit with Dr. Nam. Haven't gotten any work done yet but will update my review as soon as I do. The practice looked extremely clean and we'll kept. Everybody there was super friendly and helpful and helped me with my dental anxiety as well. They have a nice waiting area with water, flavored water, coffee, a tv, a small work station and couch. Another thing I absolutely loved was that I saw someone cleaning the place before we came in and while we were there nobody else was booked.
I had a dental emergency. The glue holding my bottom retainer in place had broken and my retainer was moving around and poking me. I called the night before and they called me the next business day with an appointment to get me in. I was worried they wouldn’t be able to fix my permanent bottom retainer as I had moved to the city and was a new patient. But not only did they fix my retainer, they also did a dental cleaning! Overall a great experience and the entire staff was very friendly and helpful.
I had a great first visit with Fresh Dental after finding them on Google. I went in for a cleaning and to check on some fillings that i was concerned about from a previous dentist. The dentist thoroughly explain everything to me and gave me many options and solutions! They then gave me a full price breakdown and treatment plan. Overall, they were extremely kind, very trust worthy, and i couldn’t have had a better experience looking for a new dentist! I highly recommend Fresh Dental!
Changing this from 5 stars to 2… I simply cannot stand t when I’m trying to have a honest conversation to set up an appointment and the office manager feels the need to cut me off over and over again, at a certain point, It just becomes insulting. The actual techs and dentists are great, but I always feel like having to deal with office managers is an huge hassle.. after years of service, I Unfortunately am choosing to find dental health care with a different provider.
My experience was positive. The dentist and the staff are professional and friendly. They are communicators. Because they listen to me and give me feedback that is positive. Even if the news isn’t positive. I knew I needed a lot of work done. But I didn’t feel scolded because I needed the work done. Just open communication about what I needed and the treatment that the dentist suggested. Refreshing! Excellent! They seemed to care about me as a patient and a person.
Fresh Dental helped me very quickly and very professionally when I had a dental emergency: One of my teeth broke with the major part of its filling. I got an appointment the day after and got all the help I needed. The person on the phone was very welcoming, worried and in pain, I needed that friendliness! Then, I sincerely appreciated Doctor Nam’s interest, expertise and clear explanations. I would definitely choose Fresh Dental if I lived in Chicago.
This was my first visit to this office and it was a perfect experience. The staff all around are incredibly nice and welcoming. The waiting area is nice and cozy packed with complementary water and coffee. My hygienist was incredibly nice and informative. She and Dr. Lee listened to all of my concerns and addressed them in the most professional measure. I scheduled my 6 month cleaning right after walking out of the exam room. This place is top notch!
I've been avoiding the dentist due to a poor past experience but decided to give Fresh Dental a chance because of their good reviews and couldn't be happier that I did! Both the front desk staff and dental hygienists were very friendly and Dr. Kim was absolutely wonderful. She had a great bedside manner, was clear and thorough in her explanations, and was gentle during the cleaning. I'm very happy with my experience at Fresh Dental so far!
I’ve been going to Fresh Dental for the last year and a half and I’ve always had a great experience. It’s a very clean and comfortable office and I’m always seen right away. The entire team is very friendly and I’ve received excellent treatment during my cleanings and my multiple fillings. Dr. Kim and the hygienists have always made me feel comfortable and address any concerns. I’m very grateful I found them and would highly recommend!
After jumping from office to office for years, I have finally found my place! The facility itself is so clean and relaxing. Loved the overall vibe. Patty was wonderful -- I could tell she strives for perfection in her cleanings. Dr. Lee was so kind and supportive, as well. The same goes for the front desk receptionists. Just lovely people who truly care for their patients. So happy to have found Fresh!
I can not stand this establishment. One bad experience is fine but on several occasions is horrible. I had a bad experience recently where I had an appointment and instead of contacting me letting me know there’s no one in the office I drive an 1 hour and 35 to make my appointment on time and had to turn back around with no appointment. I will not be returning and I do not recommend to anyone else.
This place is a breath of fresh air. The office is very clean and the staff is super friendly and efficient. It’s nice that they don’t constantly try to push things like Invisalign on you at every visit. It’s obvious that they care about their patients and want to do a great job. Dr. Nam is very knowledgeable and straight forward. Shout out to Patty, the dental hygienist. She’s great!
This was my first appointment at this office and it was such a pleasant and friendly experience from start to finish. The office itself is very nice and clean. I had great conversations with Mo which made me feel at home here at this wonderful dental office. Also, Dr. Lee was very great to meet and discuss my overall dental health. Highly recommend this great team of people!
Fresh Dental is a wonderful dental practice. The staff are incredibly friendly, kind and caring. Both Dr. Lee and Dr. Nam are gentle and thoughtful and take the time to explain everything with regard to our dental care. From Amy at the front desk to Patty who often cleans my teeth we are so grateful to have such a wonderful dental practice so close to home. Highly recommend.
Been visiting for about four years and every experience is pleasant. The staff was professional, friendly, and welcoming. Each visit has had me feeling confident in the staff and work done, which is completely opposite compared to the last place I visited. Dr. Lee, Dr. Kim, Dr. Nam, and all of the rest of the staff will take care of you here. I highly recommend Fresh Dental.
5/5 experience. dr. kim gave me a beautiful filling indistinguishable from the rest of my tooth- as if there were no alterations made to it period. my hygienist jesse(?) provided a casual, laid back experience that helped calm my anxiety. love dr. nam btw 4/5 stars b/c im pretty sure i got an email or text every other day to leave a review, so heres my honest review.
I had an excellent experience. They got me in the same day. They sent me the paperwork ahead of time so I didn’t have to wait when I got there. My appointment was at 4pm and they took me right away. I was seen by the dr who also did my cleaning. She was very thorough. The entire office staff was extremely professional and kind. I’m glad I switched to this place.
Stay away from Dr. Silvia Kim. She tried to upsell me on all kinds of treatments that I didn’t need, some of which would actually damage my teeth. I got opinions from 2 other dentists and they both agreed. She should not be allowed to practice dentistry and I plan on reporting her to the board of dentistry. I would give negative stars if I could.
Had my initial visit to Fresh last week. All of the staff were friendly and communicative (even with me being late due to traffic!) from front desk through to the Doctors. Very thorough explanations of everything, forms were sent to fill out beforehand and my next visits were broken down into cost and time. Absolutely would recommend!
From start to finish, I had a great dental visit for my first appointment with Fresh Dental. Dr. Nam was great and explained everything. The staff handled insurance and explained any charges. The dental assistant was fantastic, too. I recommend going here. Oh. And it’s stylish and high-tech (I’ve never seen such clear X-ray images).
I had an unpleasant experience my first time at Fresh Dental, unfortunately. The front desk and assisting staff were very nice, but Dr. Kim was not gentle and my gums bled nearly the whole time during cleaning. This has never happened to me before. The sharp tool used to scrape plaque slipped and punctured my gums/skin at least 10x.
The space was very updated and decorated. While I filled out paper work, the staff offered water or la criox—Very nice staff. The staff was very thorough and explained each part of the dental cleaning process. They had very up to date equipment- which I haven’t seen in a dental office before! Would highly recommend Fresh Dental!
i don't normally write reviews but fresh dental is the absolute BEST dental experience i've ever had! i would highly recommend them to anyone searching for a dentist in chicago – their office is so beautiful and the staff is incredibly nice! dr. nam is incredible and so gentle with his work and he does an outstanding job!
This was my first time at Fresh Dental and I definitely found my new dentist. Dr. Kim was absolutely lovely. I came in with a dental emergency and she really took the time to talk to me and explain what was going on along with treatment options. The staff is really nice too! Thanks for making this a great visit!
The office is clean, the staff is friendly and efficient. I felt like the communication I received about the health of my teeth was superior to my last dentist and far less uncomfortable. Just physically, they did such a nice job of making me feel comfortable without diminishing the depth of the cleaning.
We visit Dr. Kim for my 18month-old daughter. She was super friendly to my daughter and all of my questions and concerns were taken care of. If anyone is reading this review and you have little ones, I highly recommend this dental office and Dr. Kim. You will not be disappointed!! :-)
Came here for a routine cleaning and regular check. The staff are just so nice and welcoming. I had Jose as my dental hygienist and he is just amazing. Dr. Lee made a plan for my dental care and she is just as awesome as everyone. I am not going anywhere else. They are just the best!
If you need a dentist and are in the Lincoln park/Lakeview area, choose Fresh Dental. The dentists and staff are professional and personable, the facility is exceptionally clean, I get checked in and never have to wait, and it’s never a hassle to come in or book my next appointment.
Dr. Kim is a great addition to the Fresh Dental family. I had two cavities filled yesterday, which is never fun, but she made the process virtually painless and pleasant overall. I recommend Fresh Dental to all my colleagues and friends, and really appreciate everything y’all do.
I made an appointment at Fresh Dental with Dr. Kim and I think I found my dentist! She was very knowledgeable, gentle and her work is superb. Other doctors and staff at the office was very friendly as well. I have been recommending Fresh Dental to my family and friends.
By far the most thorough dental exam I have ever had. The staff is friendly, knowledgeable, and efficient. I had a great experience and will definitely be back. I wanted to find a locally owned dental office that was not a chain, and I am so happy I found fresh dental!
They were very kind and efficient! We scheduled follow up appointments at the end of my first visit and made me feel very comfortable being there. Just not sure how private the space is? Hopefully they have more closed places for more intense procedures and discussion.
Clean dentist office, but the male dentist who did my check up never introduced himself and made some rude comments about my teeth. The hygienist who cleaned my teeth made my gums bleed and receptionist also was not very nice. All in all, I won’t be going back here.
It's important for me to have no reservations and complete peace of mind prior to having any procedure done. I knew before my first of several appointments at Fresh Dental that I was in the best of hands and I still feel the same afterward. Thank you.
The office was so nicely decorated and very welcoming. The staff were kind, helpful and patient. I met with Dr. Kim and got all my questions answered plus a clear treatment plan. I am new but so far I am really happy to be with this dental office.
Had three visits thus far and can say that the staff is nice and welcoming. Had great experience with two hygentists. And Dr. Nam's work is high quality - he fixed my chipped tooth so well that it doesn't look like I ever had anything done.
When my filling came out unexpectedly I was referred to Fresh Dental by a trusted dentist and friend from out of state. From the moment I walked in, it was a smooth and pleasant experience. (Not typically how I would describe going to the
Dr. Lee and her staff were very welcoming and friendly. As a new patient, they were very thorough about my care plan and made sure to explain the cost breakdown and insurance coverage. They were very willing to work with my schedule and
I don’t have enough nice things to say about this place! Patty did an EXCELLENT job on my cleaning. She didn’t make me feel rushed or like I didn’t get a good cleaning. Patty is gentle, very professional, and helpful. The office is very
I found the experience of having my teeth cleaned surprisingly a piece of cake. Usually I’ve had problems with gagging on the x-ray thingys, but this time it was almost uneventful. I only encountered difficulties with filling out the
I have always dreaded going to the dentist but everyone at Fresh Dental has been so helpful with scheduling, making sure I understand the procedures, answering billing questions, and having post-op follow up visits. Highly recommend.
As always a great appointment but staff actually tracked an overpayment from months earlier and cut me a check to cover the difference. Being going here for years and even though its a bit further from my house now, I'll never leave
I received several referrals to Fresh Dental on my Neighborhood app and I couldn’t be happier with my choice. Dr. Kim and Christian are a dynamic duo. Customer/patient service has been excellent. I highly recommend Fresh Dental.
Wow, totally recommend coming here. Everything is NEW, clean, and modern. Front desk is super friendly and Dr. Lee was very professional and gentle while filling my cavity. So glad this office opened in this area!
Awesome experience (well, as good as it could be....it is the dentist after all LOL ). seriously, very modern equipment, clean professional office. Everyone was wonderful (Especially Patty the hygienist)
There is no suggestion I could give to improve the quality and service at Fresh Dential! My visits are professional, friendly and......perfect. And we are talking about.....a dentists office! …
Visited for checkup and cleaning. The staff is friendly and efficient. Doctors are knowledgeable and credible! There is no unnecessary treatment! They treat something only when it is necessary.
Had a great first experience at Fresh Dental. Not only is their facility very high tech, but their staff is also attentive and very careful with their procedure. I felt comfortable coming here
I like this place. Administratively better than the last place I went to. Appointments are kept and they start on time. Hygienist was gentle and efficient, friendly and did an excellent job.
Had my first visit there the other day. It is a great office and does a good job of making you feel very relaxed. The staff and dentists all came off as extremely friendly and knowledgeable.
The staff are super friendly and thoughtful. When I came in the office staff addressed me by the name I go by and listed on the entry form as nick name. These simple things mean a lot.
Dr Kim was great - she was able to squeeze me in last minute to provide some urgent dental care. She made sure I got the best price and explained everything thoroughly.
Another excellent experience A really outstanding cleaning plus exam. And as always, everything went smoothly - on-time, great support/assistance, and easy billing.
Everyone is very personable, helpful and friendly. Dr. Kim is very patient and detailed on everything she is about to do. She alsoHas a gentle hand which is great.
In for 6 month cleaning with Patty and as usual received professional, friendly and informative service. Highly recommend this team and their approach.
Great staff and service! From front desk, to hygienist and doctors themselves. Everyone is very friendly and provide great atmosphere for treatment.
Been going to fresh dental for over a year now and every staff from front desk to dentists are professional, courteous and thorough. Just the best!
They were efficient, kind and knowledgeable. They took a lot of time to explain options and answer questions. And they took my dental insurance.
Excellent staff and dentists who take the time to answer questions and give great advice/recommendations. Would recommend to family and friends!
I chose fresh dental based on their positive google reviews and they’ve proven to be true. No complaints, Dr Nam had been great to work with.
truly love this place, everyone who is staff here, is so welcoming and it’s very quick. I’ve never waited longer than maybe 10 minutes.
Very professional, friendly, courteous with a dedicated work force. Will most def recommend to anyone looking for a good dental care..
The best dental practice I have ever been to. I absolutely hate the dentist and Jesse made my cleaning a breeze. Highly recommend.
Dr. Sylvia Kim was very thorough with her exam. I haven't had other dentists who cared about my oral health as much as she did.
This dental office is very nice and super comfy. Their equipment very clean and works great. Doctor Nan very good dentist.
The staff was friendly, professional, Knowledgeable! The Dr. was patient & took time to explain procedures & options.
I started going to Fresh Dental after moving to the area. I’ve had the most wonderful experience every time I go.
Excellent service! They were able to accommodate me on a short notice and I’m very happy with the results.
In my neighborhood, this is the best place I have ever experienced. The doctor is very friendly.
Fantastic service and friendly, professional staff! My first visit and very impressed.
Great caring team here. They all are comfortable to be around.