Furniture & Mattress Depot

235 reviews

67 High St, Melton VIC 3337, Australia

www.facebook.com

0387465424

About

Furniture & Mattress Depot is a Furniture store located at 67 High St, Melton VIC 3337, Australia. It has received 235 reviews with an average rating of 4.7 stars.

Photos

Hours

Monday9AM-5PM
Tuesday9AM-5PM
Wednesday9AM-5PM
Thursday10AM-4PM
Friday10AM-4PM
Saturday9AM-5PM
Sunday9AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of Furniture & Mattress Depot: 67 High St, Melton VIC 3337, Australia

  • Furniture & Mattress Depot has 4.7 stars from 235 reviews

  • Furniture store

  • "Amazing, friendly service"

    "I happened to see electric beds when checking to see if Vance had a cupboard we could purchase for our social club"

    "We are Very Happy with our purchase"

    "I have now had my electric bed a week"

    "I messaged them on Facebook and they got back to me faster then expected and stated, I asked 10 questions and they answered and had wonderful patients with me, and then in store was another great experience, I didn't like the mattress I had picked it and still they were patient with me, I was being a pain but everyone was so lovely and funny, made it easier to decided what I needed, I have high anxiety when it comes to doing things on my own, I really appreciate this wonderful company from online staff to instore staff, everyone spoke highly of each other as well, showing amazing team work!"

Reviews

  • Tania Williams Otutaha

Amazing, friendly service. Terry was very helpful, we walked in, he showed us what we needed. Awesome, sturdy, quality yet reasonably priced Australian made product. We purchased a bed base this time and he was able to show me the quality and thickness of the timber and then the sturdy, non slip covering on top to seal the base. When we have purchased bed based from elsewhere, (we forgot they were there!), they break because the slats are so flimsy and the thin timber running down the middle doesn't support much at all. We have purchased many items of furniture from them now, beds, table and chairs, lounge suites, dining suite, and have been completely satisfied with the lot. Well done on your top quality service and advice as well as your top quality products. We will definitely be back. Terry was so helpful I even found out where to get size 15 and 16 Mens shoes from! Terry is 6 foot 4 and so is our son! Sooo helpful...just over and above what you expect from staff... exceeding in service!

  • Joan moore

I happened to see electric beds when checking to see if Vance had a cupboard we could purchase for our social club. I asked many questions, Vance answered them very honestly. I said I would come back and look into it further. I’m sure he thought he would never see me again but after two weeks I returned. I tried each of the beds and wasn’t 100% sold on the mattresses. I tried one very similar to the one I gave at home and loved it. I was devastated as I thought there’s no way this mattress can go on the electric bed, Vance rang the company who were more than happy to make the adjustments to the mattress I preferred so I will be receiving the electric bed with the mattress I loved. I am one extremely happy customer and I don’t even have the bed yet. I think I’ll be on cloud nine when the whole package is complete for me to sleep on. Hey what more could a girl want Thank you so much Vance for going above and beyond for me. It is truly appreciated. Joan Moore

  • Minecraft Hayley Hannon

We are Very Happy with our purchase. Thanks guys. Vance and Jay are very helpful, honest and down to earth. We bought a 'Waldorf' style louge/recliner suite. Great value, Great Quality. Very Happy :-D The delivery guys were spot on with their ETA, polite and professional. The delivery guys were also very helpful with moving our old lounge suite out of our house and unpacking and setting up our new lounge suite. I Know that this is NOT Actually a part of the delivery fee, but I am an in-home Carer, and I was busy with that. It just goes to show the admirable attitude of this small/family/local company and their employees. They are a little bit tricky to actually find their showroom, but once you do find them, I'm sure they will become your "Go To / Bench Mark" for future furniture purchases. This is a local Melton business, Great Service, Great Quality. It is so cool to have them here in Melton. We will be back! Highly Recommended! Thanks Guys.

  • Joan Moore

I have now had my electric bed a week. I am so happy with it. Thank you so much to Vance and Nathan for delivering and installing it. I have only had one coughing fit since I started sleeping on it and that was in the morning. When I was using pillows to keep in a sitting position I was coughing all night. This bed has been so beneficial to me, it is the best money I’ve spent in a long time. I love the mattress and I thank you again Vance for checking out if we could have the changes made to it so I could have it on the electric bed. If you’re looking for furniture I can’t recommend the Furniture and Mattress Depot highly enough. You are taken care of as soon as you walk in the doors. If you want to be left just to look they do, they answer every question with such honesty. You receive very friendly service and Vance goes above and beyond to help you. Thank you again Vance and I wish you great success for the future. Joan

  • Tiffany Beazley

I messaged them on Facebook and they got back to me faster then expected and stated, I asked 10 questions and they answered and had wonderful patients with me, and then in store was another great experience, I didn't like the mattress I had picked it and still they were patient with me, I was being a pain but everyone was so lovely and funny, made it easier to decided what I needed, I have high anxiety when it comes to doing things on my own, I really appreciate this wonderful company from online staff to instore staff, everyone spoke highly of each other as well, showing amazing team work!

  • Redford Wright-Smith

When me and my partner broke down on the freeway, Vance stopped to help. We didn’t flag him down he just noticed we were in need, We were just about to organise a costly towing when he said “wait here” and left to return with supplies and get us back on the road, he saved the day and asked for nothing in return. Really genuine bloke, and from reading the other reviews of Furniture and Mattress Depot Melton I can 100% believe the great reviews of the service and quality you will be met with by Vance and family. I will definitely be making a visit soon.

  • SUZI Q

I was looking for a dining setting.. None of the mainstream stores had anything in my price range that was of decent quality.. I not only got a great table (all I had to do was attach the legs), but I chose a different set of chairs to match my taste.. I am extremely happy with my purchase and paid a better price than I expected.. The chairs were already assembled and they are very well made.. I had the entire set delivered for a minimal cost.. I would certainly recommend this establishment as an alternative to the mainstream available..

  • James McCRAE

Hi everyone just to let you know if you shop here try to deal with Terry as he has great customer skills and keeps.to this word as for the owner Vance he lies and is only focused on the money not the customers needs that was my experience so like always choose wisely, all the very best you all ,and Thankyou Terry for giving me my refund as the owner didn't want.to I still.am out of pocket for the delivery fee $90 plus my time oh and by the way check for weight ratio with whatever your buying it's important

  • Sue Hamilton

Amazing and efficient service all round . I’d definitely recommend a visit and / or purchase from the friendly staff in store . I did my research first and found this store to be the best pricing on the bedroom suite I was going to purchase but ended up lay - bying another , which I liked better , upon seeing it in person . Even though I was running late ( thanks to google maps - not ) I was given ample time to look around before making my final decision . Can’t wait to get it home . Thanks guys .

  • Natalie McGarry

Unbeatable customer service! They really go above and beyond the call of duty! I'm impressed! Installation of my new bedroom suite was friendly, prompt, professional, clean, organised, efficient and very affordable My furniture was delivered fast, on time as promised, communication was excellent and it looks absolutely amazing! Sturdy construction and the most competitive price by far. I would recommend the Furniture & Mattress Depot as your first and last stop without question!

  • Sonia Smith

Great store at really great prices. Excellent customer service. Matt and his team were patient and knew their job well. Even when I had to alter the time for delivery, they were very accommodating. The guyz who delivered the couch were very patient and made sure I was happy with how the suite was placed, etc. They set it up and took the packaging away too. Delivery and installation was smooth. Would go back and purchase with my eyes closed. The quality seems to be really good.

  • Colleen Duerkop

How Awesome that these guys ran a Facebook competition and I was one of the Lucky Winners, my hubby and I went up to check out the place, Wow pleasantly surprised by the quality of Furniture Bedding and Mattresses on show. We couldn’t believe how Big the store is, we’ve noticed it coming off the Freeway a number of times. Wish we’d have checked it out sooner. We bought a mattress this time but will definitely be back for other furnishings . Go check them out ASAP

  • Roberto Demarchi

I went in to the store today to buy 2 mattress and got looked after on the price spoke to the owner and he was great to do business with him it is very well to go and see him he will to you a fantastic deal on whatever you are looking for and by the way he said he will deliver it on the same day now tell me how good is that service keep up the great work I will definitely be back there and recommend my friends to go there aswell thanks for your help

  • Sam N

They have a very good collection at reasonable/affordable prices. Their staff are knowledgeable and gave us genuine advice on the selection, quality and how to care for the products. During the lock down their Facebook handle was attended by a representative who was very kind and patient to send pictures of their products so we could shop online through FB messenger. Very patiently answered all queries that I had. I recommend them.

  • Peter Rademaker

I have bought several pieces of furniture from here and am always happy with both the price and service. You go there to have a look, then shop around and find you can't beat them for price and service. And, they remember you! Always a smile, a chat and personal service. Maybe nothing to look at from the outside, but it's definitely worth a look inside! The fact that I keep on going back speaks for itself. Peter.

  • Sara L

Good range of bedroom and lounge room furnitures. Well priced mattresses with different ranges. The guys there are very helpful and will look after you with reasonable discounts. It might be hard to find for the first time. Drive down from Middys towars Pet Stock and follow the bright yellow truck. If you follow Google Maps it would take you to the back of the building and there's no access!

  • Stephanie Payne

I just wanted to thank you for all your help today, Terry. After trying another local Melton furniture store with absolutely no luck (and no interest in providing me with any level of service), it was refreshing to come into your store and get exactly what I needed without any fuss. I was impressed with your product range, prices and spectacular customer service. I'll be back for sure!

  • Peter Mooney

We recently purchased a mattress, sofa and armchair from the Furniture and Mattress Depot. We were happy with the prices and are happy with the products. The manager, Vance, was very good to deal with and even delivered the items himself on a rainy Friday evening to ensure we had them as promised. I would not hesitate to do business with the Furniture and Mattress Depot again.

  • amanda doggett

I have to say I am truly impressed with the quality of the products and service that I received from Vance and Matt! I would definitely recommend this store for their great collection of goods. And they were very happy to give me the best deal in town .... I purchased a bunk bed, two mattresses and a three seater electric recliner sofa. I am definitely going back for more !

  • Irene Lowe

Went in to get a new lounge suite. Large range to choose from. Vance spent a lot of time with us helping us choose the right one. Very happy with the customer service. Delivery drivers were fantastic and efficient, even helping us move our old furniture out of the house. Highly recommended and very well priced. We are really enjoying sitting on our new lounge suite :)

  • Damo Jonesy

Vance and the team are awesome. You can go and buy from all these massive franchise furnitures stores and wait months for stock to come in but not here. The customer service and price will have me definitely going back. Went in for a couch and ended up buying a whole house worth of furniture. Again, Thank you guys. Very very highly recommended

  • M

This needs to be said - Vance and Jason were extremely helpful. Best, genuine service I’ve received in a really long time. We needed a mattress and bed frame urgently and they were able to secure it for us with a great deal. Both are great guys to talk to and very trustworthy. If you’re helped by these guys, please be nice. They deserve kindness!

  • Andrea

Very awesome customer service! Excellent quality products. We found our ideal dining set here in Furniture & Mattress Depot. Very smooth transaction and they were the ones who loaded our new dining set in our car. Thank you for your excellent service and we are so glad that we tried to drop by as we are just new here in City of Melton.

  • Jaimee Miller

Received great service when purchasing our new lounge suite, kitchen table, tv unit & lamp table. The guys instore were very friendly and made the process really easy. We had the items all delivered and the delivery drivers were great, put items all in place for us and even assembled our table. Overall happy with the entire process.

  • Caitlin Johnson

Only place myself and my husband go to for furniture! would rather come here then on market place or any other furniture stores as they always give us the most amazing deals and the quality of the furniture is always top notch, also if your looking for a good laugh or some entertainment the boys have you covered!

  • Brad Harris

Recently bought a new couch from here after shopping around a lot to try to find the perfect couch. Couch is good quality, comfortable and was a fantastic price. Staff on the day of purchase and delivery staff were amazing and we could not be happier. We will definitely be back next time we need more furniture.

  • Christine Imo

Awesome service right from the moment we walked into the door. The guy who I think is the manager or owner even done the delivery himself. He sure did keep to his promise that it would be delivered that day and by him if the delivery guy was unavailable. Great service great products, will definitely go back.

  • Stacey Stewart

The guys at this store are amazing. I had found a couch from another store but they were able to get it for me. So after trying for two days I go back and gave a good look at what they did have. I am very happy with our choice. Thank you for the time and effort to make us happy with the layout

  • Ahsan Alam

I would recommend Furniture and Mattress Depot Highly, Vance and his team are amazing, I bought a recliner set from them and they have excellent customer service skill and within 2 hours they delivered it. Thanks that we have a friendly furniture shop in Melton so we dont have to go anywhere.

  • Charmaine Fernandez

Fantastic prices, fantastic service!!! Just purchased a 2 seater reclyiner today and it got delivered today! What a great store, a hidden Gem! Thank you Mat for your wonderful service and Lance for introducing me to Vance Joy's music and your timely, friendly delivery! Couldn't be happier ☺️

  • Mark Sampang

after looking everywhere, I can confidently say that furniture & Mattress Depot is the cheapest in Melbourne... great quality with great service "vance". I encourage you too go and check them out... love this store!!! Oh and they don't pressure you unlike other shop. Keep up the great work!!

  • Mick Bower

From my first chat to the delivery and set up of my lounge suite I could find no fault. Terry & Vance don't use high pressure sales tricks but good old fashioned customer service. A delight to deal with, I love my new leather lounge & I will be back for a new mattress in the new year.

  • Scott J

Love this store, cannot recommend highly enough. Great customer experience with staff and owner very attentive without any pressure. Nice discount on selected items & delivery was on the day of purchase! Well worth a look, not just furniture but accessories as well.

  • Laura Norton

Vance and his team went above and beyond customer service. Vance builds a lovely rapport with his customers. Fast delivery as well. A fantastic family business, great service and great products. I absolutely recommend this business. Deserves more than 5 stars.

  • Nick Sfiry

Absolutely great customer service and supportive workers giving us all the required support to have our second tv unit and a side stool making our house even more beautiful. Your team rocks. Also the set up lighting and display of all your product is amazing.

  • Benjamin warwick

have been into the depot a few times ranging from full bedroom suite to a couple of tall boys always greeted with a smile n very helpful but best of all they aren't all over you like a cheap suit trying to flog off anything that moves which is a nice change

  • Jo Gilbert

Very impressed with the store! Fantastic prices and great quality. Very friendly, knowledgeable staff who are more than happy to help. Terry, Vance and the boys...great job! I will very definitely be back for ALL our furniture needs. Thanks again.. …

  • Terry Hooper

These guys sell off the stuff left over from the previous models, etc. The likes of Harvey Norman need to unload it for new stock space. Sometimes they have just what you're looking for and cheaper than where it was before. Not much staff but helpful.

  • Trish Nguyen

Local business family owners. Vance and his family are very friendly, kind and helpful. Excellent customer and easy to deal with. I'm happy with my purchase. Certainly will keep visiting for more furniture and accessories. Thank you kindly. Trish

  • Karen Burgoyne

I was told by a friend to have a look. As soon as i walked in i found the suite i wanted. We were looked after extremly well by Vance. Will be going back to purchase more items. Well worth checking it out. Quality furniture at a fantastic price.

  • Sharon Kypirtidis

My husband and I went in to buy a bedroom suite and mattress and found there service amazing, we have since returned to furnish our entire home, so many compliments from friends, highly recommend to anyone wanting quality furniture.

  • Mary Mallia

This is the 3rd time my family and I have purchased from Furniture Depot and each time not only have we been extremely happy with the products but the friendly banter and service they constantly is what brings us back each time.

  • Mara Maz

If you are looking for the very best service along with the greatest range of furniture and mattresses, STOP. This Furniture Depot offers you excellent prices and more. Thankyou guys for another great shopping experience.

  • Yvonne Getson

We are very happy with our new lounge suite.We found what we wanted as soon as we walked in.The friendly owner looked after us,and offered great service.We are looking forward to purchasing more items in the future.

  • jessica O'Loughlin

Awesome friendly service, great price and able to deliver same day if needed. Highly recommend!!! I'm all for keeping local businesses going strong and this is one that really deserves your purchase …

  • Jan Woodham

New to the area and so happy I chose to go see the furniture at this place. Great service, great prices,same day delivery & nothing was too much trouble! Will definitely go back to see Vance & the Team!!

  • Stephen

Great Customer Service. We purchased a mattress 4pm Saturday and it was delivered to our house 1.5hrs later on the same day. Amazing customer service!!! And the mattress has been fantastic so far aswell!

  • Matt McC

Place is alright, fairly decent range of options. Was expecting some bargains coming in looking for a bed frame/base but left empty handed. The workers were polite. Nonetheless still fairly priced

  • Georgi Dascaliuc

Thank you for all your help yesterday. As soon as I walked in these guys were super friendly and had a good sense of humour. I walked out a very happy returned customer. Love my new living area

  • Cathy Sonny

Went with a friend to buy a Tv unit. Found exactly what she wanted at a very good price . And would you believe it was delivered an hour later. My friend is very very happy. Thank you.

  • Darren Lacey

Every single time I enter the shop I feel at ease. Vaughan and the guys are awesome and help anywhere they can. Well worth a visit as well as a purchase excellent range at a fair price

  • Joanne Leahy

Very nice shop nestled away behind other businesses, great value for money with some really good quality merchandise, found some nice pieces of furniture and possibly a new bed …

  • Leisa Mather

The staff were very friendly and welcoming. The show room looked cosy and warm where previously with old owners it was cold and looked like a shed with furniture slapped in it.

  • Sally Hoed

Love these guys! Bought 2 new mattresses for my kids at a great price, they were delivered same day at no extra charge, and my kids haven't slept better! Fully recommend …

  • AHM ALI

Top quality products at very affordable prices, great customer service, fast and efficient delivery process. All the furniture were very easy to install. Highly recommended.

  • Prashanth Balacumaresan

I bought a mattress from here. Really friendly and helpful staff assisted me with my purchase. They arranged same day delivery as well. Will highly recommended to check out.

  • Leigh Newbold

Best prices! Best choice in furniture, along with great quality. Most of all best customer service. These guys go out of their way to assist. Cannot recommend highly enough.

  • Marion B

I purchased a mattresses for my daughter, l am very happy with the service, and to have the mattress delivered the same day was awesome. I will definitely shop there again.

  • Bev Lloyd

Could not fault theses guys nothing was too much for them. They were quick in making sure that everything we required with order was correct and processed straight away.

  • Gary Morris

The greatest place to buy your beds, mattresses and furniture. Great staff, very polite easy to deal with. Great prices. Great trouble free delivery. Many thanks. *****

  • Joven E

There a lot of furnitures on display and prices are far more reasonable than Harvey's or the G Guys.. I bought an item and was given a good discount almost 50% off.

  • claudine Agathe

Bought a bedroom suite last year, excellent service and product quality. Went today to get a dresser, same friendly and quality service. Keep it up guys …

  • Ashlee Merington

Cannot recommend these guys enough! Amazing customer service! Great quality products that are reasonably priced and prompt delivery! Keep up the great work …

  • Joshua Kennedy

Fantastic service and stock selection. I purchased a couch late in the day day (for a fantastoc price) and rhey delivered it on the same day, coukdnt be happier!

  • Elizabeth Wright

I have bought 2 mattresses and they both have sinking in within a few months after purchase 2 of there most expensive mattresses they have what a waste of money

  • P H

Friendly staff, very helpful, they sell really good comfortable affordable quality mattresses, delivery service was quick therefore I highly recommend them

  • Sandor Rattray

Purchased a mattress for our spare room. Staff were friendly and the price was right. Delivered same day and right on the specified time. Thanks team.

  • Farid Mikhail

We purchased the leather 3 piece suite . Delivered yesterday. Very happy with it, the service and the delivery people. We highly recommend them

  • Mandy Cox

Fantastic customer service, not pushy but are there to help with advice. A great selection of furniture. It was a pleasant shopping experience.

  • brent thomas

Very friendly and knowledgeable service. Reasonably priced and very competitive. Relaxed atmosphere and never felt pressured. Highly recommend.

  • Jamie Love

Excellent customer service, friendly knowledgeable staff eager to assist. Happy to listen to feedback to promote business. Highly recommend.

  • Kathleen H

Run by lovely people and they offer a great range of furniture. We have purchased mattress’s and couches off them. Great quality and prices.

  • Toni Vernon

Great service same day delivery. 10 out of 10 for everything. I'll certainly go there next time l am looking for furniture or bedding. …

  • Kaili-Anne Burgoyne

Amazing experience with this company! Shout out to Vance who helped me and my partner! We are beyond happy to recieve our furniture! …

  • Mark Wilson

Very professional and helpful, have purchased from here previously and very happy with the service. We will be purchasing from them again.

  • Danielle Cody

These guys are amazing! The service was wonderful and they went above and beyond to assist me. Wish I knew about their business earlier!

  • David Webb

Really enjoyed browsing their extensive range of furniture. The sofas were especially nice. Didn't buy anything yet, but will sometime.

  • Takin OZ By Storm

Great helpful staff, after soooooo long looking for new dining table I finally found one here !! And we love it, Nd price was amazing!!

  • sandy hundal

Very happy with the service. The guys are very friendly & helpful. Prices are very reasonable. Good quality and Well worth a visit!

  • Philip Keenan

Brought from here 3 or 4 times now. Great prices , great product and the friendliest staff. Extremely helpful, highly recommend.

  • Will M-R

Matt was amazing, was able to help me get everything I’ve wanted and sorted me out with a great price. Fantastic experience

  • Darren Lacey

Team are amazing customer service helpfully every single time I've been there. Best part they remember your name every time

  • Alice Howell

Always amazing and helpful service, prices are great, and most times,you don't have to wait for products to come in...

  • Michelle Pettifer

Amazing, they are friendly helpful and kind, love our lounge we brought from to there, I highly recommend going there

  • Debbie Kendall

Very helpful the guys are more than happy to assist in any way . I don't go any where else for my furniture

  • Tiffany Ryan

friendly team!! Very fair prices. I have purchased a few items from here and always had a good experience.

  • Lisa Draper

Staff are always friendly and helpful, great prices and super availability on stock. Highly recommended.

  • Carl Fredes

Fantastic friendly staff. Good quality furniture and great low prices. Highly recommend shopping here

  • Owen o.drane@bigond.com

Good quality furniture at pretty reasonable prices great customer service would definitely recommend

  • Fatima Tong

Excellent customer service. Very good pricing and quality in furniture. Would highly recommend

  • Jordan Bailey

Excellent service, great team and reasonable prices. It's now my new default furniture store.

  • Daniel Cheung

Vance was super quick to respond to any enquiries. Very helpful, good couch for a good price.

  • PRATIK KIRI

Super friendly staff and great service. Got very nice furniture at a very discounted price

  • Anthony Zaremba

Excellent value for money or if your on a tight budget. Good quality furniture too.

  • Steve

Good selection of furniture at reasonable prices, staff very friendly and helpful

  • ian roberts

Very hard to find but was very happy to have a good look forward to going again

  • Veronica Quirk

Great customer service and variety of furniture. Highly recommend!

  • zoran majkic

Spam message sent, don't even know how you got my details.

  • Ftwi Y. Hagos

Reasonable price and good quality furniture.

  • Peter H

Fantastic price and good quality

Similar places

Harvey Norman Fountain Gate

933 reviews

8 Overland Dr, Narre Warren VIC 3805, Australia

Koala Living Springvale

910 reviews

917 Princes Hwy, Springvale VIC 3171, Australia

Koala Living

847 reviews

DFO Essendon, 9/100 Bulla Rd, Essendon Fields VIC 3041, Australia

The Furniture People Warehouse, 24/7 Online Chat and Call Available

841 reviews

3 Maldon St, Broadmeadows VIC 3047, Australia

Harvey Norman Broadmeadows

766 reviews

1185-1197 Pascoe Vale Rd, Broadmeadows VIC 3047, Australia

Koala Living

707 reviews

Shop 6/372 -394 Whitehorse Rd, Nunawading VIC 3131, Australia

Amart Furniture Campbellfield

663 reviews

1473 Sydney Rd, Campbellfield VIC 3061, Australia

RJ Living Richmond Furniture Showroom

654 reviews

508-510 Bridge Rd, Richmond VIC 3121, Australia

Koala Living Preston

641 reviews

Shop 10A/19-33 Murray Rd, Preston VIC 3072, Australia

RJ Living

640 reviews

508-510 Bridge Rd, Richmond VIC 3121, Australia