Really great service, helpful staff, not intimidating to walk into and feel pressured or gawpt at, staff introduced themselves but then allowed you to browse without staring at you. Answered questions and really helpful. Very relaxed setting when making a purchase, will certainly be visiting again for future purchases

I called the shop as I needed an item urgently for my wife's birthday as Uxbridge was the closest shop. Tailor took my call and I couldn't fault her. She was very helpful polite, and delivered what she promised to do. Nothing was too much effort

I went to Goldsmiths on the 3rd January 2024 and bought two Tissot PRX 80 watches. I was treated like a king throughout my visit by the nicest staff you could hope to meet. I was given a lovely coffee while my watches were being prepared

Staff are wonderful, particularly the assistant manager, Sarah. We've been in and out of here many times looking to sort out wedding stuff and no job is too much for them. They've sorted out older problems for us that other branches have

Nice friendly staff, but just got the impression that you're taking up their time so made me feel rushed.... the warmth is missing if that makes sense. Because of that I left without buying anything. I guess if I was dressed more formal

Great customer service. Came in with my necklace which was purchased through goldsmiths needed to be shortened was too long. Will take around 4 weeks. Can't wait to see the finish wk

Really helpful staff went out of there way to help manager and staff are kind and make you feel welcome and there’s no pressure to sell

Clean tidy and well set out store. Great range of stock in clear order. Staff were knowledgeable and very polite.

Excellent customer service from Taylor, Bashar and the Manager. Would highly recommend all of them.

Top quality service. Top quality staff. Highly recommended.