Amazing staff. Good selection. It is worth supporting a local small business franchise over big box stores when it's just a much better experience. I can't imagine going to an impersonal big box store to save 20 cents. If you are reading this, I encourage you to shop local, where your neighbors shop. This is a great store.

Had the best experience here a few weeks ago! Was selecting some tools to be used in a unusual way for something I was creating for a client, and a nice man with a ponytail really listened to what I was trying to do and made the most fantastic suggestions that I never would have thought of on my own. Thank you again!!!

I was perusing the site and saw a couple of negative reviews so felt compelled to add my comments about what an amazing place this store is. It's weird how walking into a hardware store can make me smile but that's the way I feel. Almost enough to make me want to move to Phinney Ridge!

I love these guys. It's a small place, sure, but it is packed with things you need...and with things you didn't know you needed! They are always helpful and if they can't do it or don't stock it, they know someone who can or does. I've got

I bought a table off of market place that I was so excited abt but while reassembling, I promptly stripped threads off the pedestal. I finally decided to fix it and went to Greenwood Hardware to try to find a solution. I was thinking a new

Greenwood Hardware came and replaced my 10yo water heater today. They were easy to schedule, prompt, and courteous. The whole replacement took less than an hour and within the same week I called. I was informed on my best purchase options

I called because I've been having a lot of trouble with anyone being able to help me find a ballast, and giving up on the online and huge brand name stores, I called Greenwood. I felt like Willow was upset with me for interrupting her day

Stopped by the Hardware store the morning of 11-8-21 and while I was there tried to drop off my completed form for the drawing they had mailed me. Employees refused to accept it saying they had already had the drawing!? I said that's not

Pathetic employees and customer service. Walked in at 645pm to have 1 key copied quick. Lady at the register said no sorry we close at 7pm.i said so you are open or you are not. She said it takes like 10 minutes to make a key so we don't

I do NOT recommend Greenwood Hardware. The owner Willow is a liar, and her repair men either don’t know how to install products, or they install them incorrectly. They either installed a defective water heater in our rental unit, or they

A very complete inventory here. In one visit I checked off a large number of items that had been lingering on my hardware shopping list for ages. Everything I _might_ have (eventually) found in a long visit to one or more big box stores.

This is a great little neighborhood hardware store. The staff is friendly and knowledgeable. Being a smaller store they tend to have a bit less selection and slightly higher prices than a place like Lowe's or Home Depot, but they're also

Here is the thing, the place can save you the trip to bigger hardware store, but it way too much stuff for such small space.. crowded with things to the point were is hard to scan for items and move around. Add impolite service from the

Great small hardware store. They have just about everything I'd need and very helpful staff. There is also a nice section of homeware items that is convenient. There is a small parking lot that is convenient, since it is in a busy area.

Let me start by saying that I despise big box stores such as Home Depot. There is no comparison when it comes to service here and at the Depot. For this reason, I’m actually willing to pay more for the same item. The issue is, how much

Water heater purchase and installation. Less than half the price of the two estimates I got from plumbers. Got an estimate over the phone and had it installed a couple days later. No upsells or problems. If you're just swapping out one

This is my favorite hardware store. They are local and knowledgeable. They are friendly! They sell Bicycle Benefits stickers here and I have purchased a few sets from them. They always have adorable baby chicks in the spring and I look

The store is overfilled and disorganized and the staff can be very rude/condescending if you ask for help locating something. I was in today and asked about plumbers tape and the staff member I spoke to just kept sarcastically walking

Such a good hardware store. The amount of stuff packed into this small space is stupendous. Yeah, stupendous. Not to mention their unique selection of items, Japanese garden tools and knives, linens from India, whimsical knobs, shelf

Why does it feel like I'm at the dollar store ? I've been to nearly all the independant true- value stores in Seattle and surrounding areas . I enjoy shopping at all of them , except this one is a bit cramped. ( I don't want to see

Byron helped me by sawing off the ends of a plumb piece I bought to fit my bathroom sink. It was so satisfying to take it home and put it for a perfect fit in minutes. This is why Greenwood Hardware is the best! We are so blessed.

This hardware store has been one of my favorite places in Greenwood for the past 8 years. Helpful staff, small enough to easily navigate yet always seems to have what I need. It’s a great local business to support.

Had a water heater die at a rental property this morning. Greenwood Hardware had it installed two hours after I contacted them. It was done at 40% the price that one of the large Seattle HVAC companies quoted me.

Great little neighborhood hardware store. It has most of what you need for small repairs and projects, plus it has a nice gift area with items for the kitchen and garden. I'm always surprised by what I find here.

Bought an awesome rechargeable headlamp at a great price. The owners asked for feedback so here it is. 5/5 might have to come see what the more expensive models are like if the cheapest one was so nice…

One of the best if not the best hardware store in Seattle. Very well stocked, great location, definitely a neighborhood favorite. The store is also solar powered and has a great lawn care selection.

Poor Customer service to my Mother in law or a rope and strap, Degrading comments made by 6 foot plus sales rep over a return of a strap and a rope. The owner was contacted and was just as rude,

The people here are so helpful and never condescending (my experience with that is much more hit or miss with places like Lowes and Home Depot). Grateful we have them in the neighborhood.

Long history in Greenwood. Probably the best hardware store in the area! Great layout, well stocked, family owned business with fair prices and excellent customer service! Will return.

This is one of the best places. A real neighborhood hardware store with a great staff. The prices are competitive, the products are quality, and the overall experience is top-notch.

Maeve was helpful on the phone and offered to help remove a stuck stripped screw, and even went above and beyond in helping remove the other screws. I was so thankful for her help!

Staff is very helpful, knowledgeable and nice. They have everything I've needed, plus lots of extra fun things. Excellent neighborhood hardware store.

Nice store, a bit small but usually has what I'm looking for. Staff is friendly and knowledgeable. Good place to bring your used batteries, too.

Great local hardware store. Always surprised at how much is packed into the small space. Check here before going to home depot or Lowe's.

Always helpful and they usually have what I need. And I often learn something. Beats going to a big box store 90% of the time!

Amazing how they’re able to stuff so much into such a small shop. They almost always have what I’m looking for.

Always friendly and helpful Update 9/12/20: Never mind. Apparently, true colors come out during Covid

Love this little shop! It has lots of variety for it's size and very helpful staff. Highly recommend!

Great selection at decent prices, I was positively surprised. Staff is helpful and knowledgeable.

Great inventory, including lots of plants and garden material. Outstanding personal service too!