Let's talk customer service. I was shopping for a medium sized fleece. They were sold out so I was encouraged to pay and order one instead, which I did. Two things about the order bugged me: 1) limited color options; 2) wrong size, based on their size recommendation. I brought it home anyway. My dog wore his vest 3x before I noticed major unraveling of material occurring at the neck and arm. I brought the vest and my dog back to the store. To my surprise and dismay, the owner tells me, "Ya, no, we've honestly never seen this before!" She then saw my dog wearing a small linked correction collar and said..."that's gotta be it!" Maybe, but after only wearing the vest 3x? And even if the vest unraveled b/c of his collar, that doesn't account for the leg hole unraveling...AND how bout' warning customers that certain collars can damage vests? She told me to take a picture of it and send it into the company that made the vest even though they sell it! What a hassle. I had her take the picture and send it in, which she did and said she'd call me when she knew more. 3 weeks passed, so I called only to talk with one of the young sales girls who said that they're a small business and couldn't do anything about it. She said she'd have the store owner call me back, which was over a week ago. I don't normally write reviews of any kind, however, this is super frustrating. At this point, there is no acknowledgement, no support, no money back and no store credit. If Gussied Up Dog Boutique cannot be more supportive of their customers, they will not receive my support moving forward.

Just don't shop here. The owner might have cute things however upon searching other reviews here, I'm having the same issue as others who wrote bad reviews. I purchased a hunter dog carrier a couple weeks ago at this boutique because my shiba has been put on restricted/ limited activity by her vet. Not only is the item flawed, (not enough support for anything in the carrier, my dogs limp worsened after 20 mins in it), it's an 86$ carrier that goes wasted, unused, along with my money--it's wasteful and bad business to not practice common sense in dealing with customers and business. This item was used once. There is no good reason that will convince me it is ok to operate this way. I offered in exchange to purchase a car seat to off seat any inconvenience. Kim, I hope you enjoy my money, I don't expect a return call from you as I requested after reading other reviews. You have not only lost me as a customer but I will make certain my friends don't set foot in your store.--you don't deserve any loyalty in business when you don't take care of you customers. Petfood Express sells birthday treats and there is always online shopping to find what you're looking for.

First time pet owner and first time visiting this boutique on 1/7 to purchase my puppy’s 1st bday goodies. I purchased a sweater ($37) and one of those Teck Summit 3M water repellent jackets ($98). Well I have a Frenchie and they didn’t fit him. I went in today 1/16 to return them and was informed I could get store credit. No where on the receipt does it specify their return policy nor their non-exiting website. The cashier pointed to a 4x6 frame with their return policy that’s to the side on their counter behind the greeting cards. After telling the cashier that their return policy is not evident and also wasn’t informed upon purchase of the items, she responded with, “we’ve had this policy for 19 years since we opened.” Well, that wouldn’t concern me if I’m a first time pet owner - now would it?! I’m now stuck with store credit. Horrible customer service!!

What a great dog boutique! They have the best selection of harnesses for small to medium dogs I've ever seen. They also have a great selection of quality coats/sweaters for all sized dogs. They carry bowsers dog beds which has been my favorite brand for several years now. They also stock super cute dog cakes for special occasions. Staff was kind, helpful and patient with my many questions and looking through all of their products. I saw some of my favorite brands here as well as a few new ones I haven't seen anywhere else. I would definitely recommend them.

The girl at the cashiers desk, literally passed a comment and smirked right under my nose, while I was buying a couple of things for my dog. I had a toddler running around so I wasn't really looking at this girl. But I wasn't dumb not to notice. In this world, we could all give each other a little respect and be kind. Just because of this experience I would never go here.

This place is absolutely adorable! They have stuff that you couldn't find in normal pet places, and the birthday section is to die for. The customer service there is always amazing! I love the atmosphere and the street that it's on is very cute oh, it's close to a lot of food places! My only issue is it is a bit overpriced

I would like to give a great thank you to the owner of the Gussied Up Dog Boutique for helping me make my dog Buster's 2nd birthday special. I definitely will be back next month for another birthday cake for my dog Nena, who will be four. My dog's both loved the cake and treats sold at this boutique.

Extremely friendly people at the store that helped me pick a cake for my dog’s birthday as well as shared anecdotes about their own dogs. My dog loved the cake! Relatively decent pricing given the area they’re in. Would def go back again to get other baked goods for my dog.

This is a shop I take my dog (Gus)every year for his bday and he loves it. From friendly service to great selection of dog toys and clothes. They also sell delicious cakes and treats that my dog loves. Parking in this area is a bit of a hassle but this shop is worth it.

Very cute little dog boutique for great pet attaire for your little fur baby and pet supplies and delicious treats. I love going here every time to see what's new

Wish there was an update on Google it is closed during COVID I guess. There was no info on there door either. Bummed since I came from the other side of town.

Super friendly stuff and great selection of attire for my pack of small dogs. Their Halloween dog parade is the best!

We have been shopping here since they opened and have always enjoyed our time in the store!

Friendly, very helpful in finding exactly what I was looking for. Fun place for dogs

This Place is Epic. We love shopping here. The staff is so friendly and supportive.

Very pleasant experience! Adorable store for our fur babies!

Was shopping for a friend's dog awesome experience

Fun shop if you like dogs. Lots of dog clothing.

Good selection of accessories for your pet.

Nice election the dog's very helpful staff

Friendly local store for fancy dog stuff.

They have stuff what no one else has.

Love their items and their service!

Best doggie shop around!

Cool store..great stuff

They never answer